Telus Outage Report in New Denver, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Calum MacDonell
(@calum_macdonell) reported
@BrianIsSuperRad @itsjessipashia @seank502001 Hahahaha I just went through the same thing with Telus- I wanted to cancel cable: we just don’t watch tv anymore with a one year old running around. They must’ve asked me 15 times about upgrading my package to save money. Me (15 times): “no, I want to cancel completely”
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Arundeep Singh • ਅਰੁਨਦੀਪ ਸਿੰਘ ☃️
(@arundeepyeg) reported
Anyone else on Telus in #yegmw experiencing internet connectivity issues?
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Steve Cordrey
(@SteveCordrey) reported
@TELUS @TELUSsupport How do I check on winback offers? Just switched to Fido two weeks ago after being with you for three years. Your L&R rep was incredibly rude and literally told me I should move to Quebec because it’s cheaper there.
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Abhijeet Dutt
(@AbhijeetDutt89) reported
@TELUSsupport @TELUS Even cancellation is a pain,more than 30 minutes wait times. Dont advertise customer care and priority which in reality is none. Pathetic services. I wont recommend anyone telus thats for sure
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Boner McGregor
(@ltsRequ) reported
@1doinitanyway1 @TELUS I pay $55 a month for unlimited everything. Not a bad price
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alyssa 🌹
(@lyssfraat) reported
Telus peace of mind plan sucks absolute ****
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Van Forrest
(@VanForrest1) reported
@TELUS how can you be “closed” right now???? It’s ridiculous that a company of your size isn’t able to process a payment 24/7 and restore service immediately.
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Jean Notjean | ✊🏽✊🏾✊🏿
(@jeryes) reported
@TELUSsupport Hey there. I have a negative balance in my Telus account and have had it for some time now and never realized. Can I get this paid out to me?
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Jen
(@jennamdski) reported
Called Telus to ensure current service could support 2 people doing video calls all day. They interpreted that as cancel internet service. Over 6h of being on hold. 24 hrs w/out internet during law school final exams with no where else to be able to go @TELUS @TELUSsupport HELP😭
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anrymeel
(@anrymeel) reported
“68 of Canada's biggest companies like Imperial Oil, Bell, and Telus are taking government subsidies with the Canada Emergency Wage Subsidy. But, these companies are also paying out massive dividends to their rich shareholders. [1]” Yet no one is saying anything or fighting back.