Telus

Telus Outage Report in New Denver, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 12/02/2025 20:05

December 02: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BregmanPs PSBlaw (@BregmanPs) reported

    @KashPrime @GeoffyPJohnston The for profit corp like Telus are pushing telemedicine and practices with limited svc. Urgent care and telemed docs don't treat complex cases, fill out forms for benefits or LTD claims and limit the drugs they prescribe. We pay twice for the patients they refer out.

  • Quea_Ali Auntie Ali (@Quea_Ali) reported

    @alanfryermedia @TELUS yep our big 3 have horrible customer service because they can get away with it. they all charge the same prices so haha jokes on you consumer go ahead and switch we're good.

  • dantappin Dan Tappin 🇨🇦 (@dantappin) reported

    @LUV2SKIPOW @KyleTWN Bell - you get the same coverage as Telus without having to deal with Telus. They bought Clearnet and doubled my bill. They bought Cadvision and doubled my bill. Never again.

  • RyderDAR Derek Ryder (@RyderDAR) reported

    @KyleTWN Not Telus: Koodoo (same service, lower price). Not Rogers: Fido (same service, lower price). Not Bell: Virgin (same service, lower price). Repeat.

  • junah_b Junah (@junah_b) reported

    @KyleTWN In British Columbia Bell and Telus use the same Towers, but Rogers uses their own Towers and their coverage is terrible.

  • DocMcConks M McC (@DocMcConks) reported

    @dockevinmcleod @TELUS Multibillion dollar company decided to start charging its customers 1.5% to use credit cards to pay for service as if those fees weren’t already built in. I’m done with Telus. They’ll never see another penny of my money. @TELUS

  • Citokinesis_ Citokinesis (@Citokinesis_) reported

    @koodo @TELUS fix your ******* service in North Oshawa. I've had next to no signal for days and it keeps dropping

  • CdnElectWatch Election Watcher (@CdnElectWatch) reported

    @dockevinmcleod @TELUS Yeah - it's cheaper for big telecoms to employ more service agents and charge reasonable prices only to people who call every year or two than to have competitive pricing for all. I switched to CanCom after getting tired of the Shaw/Telus game. $30/mo for internet. No regrets.

  • bbruin44 Barrie Einarson (@bbruin44) reported

    @deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P

  • wolfhsch wolfhsch (@wolfhsch) reported

    @Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow