Telus

Telus Outage Report in New Denver, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 02/13/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GigNomad Canadian van lifer (@GigNomad) reported

    @TELUS @TELUSsupport I am getting fed up with your auto-dialer calling me numerous times a day for different people. If I get anymore, I am launching a complaint with the @CRTC as this is harrassment

  • crypto_tunaaaa CryptooooTunaaaa (@crypto_tunaaaa) reported

    @TELUS Hopefully you don’t need internet service in those.

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    Oh that's right... your real issue with the merger is you've been bribed by @telus. No worries I use to cut those cheques!

  • mwest_ mike (@mwest_) reported

    @peterktodd One of the biggest challenges was that sharing wifi was against the Shaw and Telus terms of service. This is probably the case globally, and would get enforced if any wifi scheme actually took off.

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @GoodbyeClutter Gmail has been nothing but problematic for me since the Telus partnership. It’s TERRIBLE. Crashes all the time, it’s slower than crap, and many of my sent emails ‘disappear’ into space. Including an important one to my CPA! Also, the server connection sucks!

  • DougSaunders Doug Saunders (@DougSaunders) reported

    @blm849 Compounded by the fact that their emergency backup consisted of Bell and Telus SIM cards, without realizing they couldn't make those cards work without a 2-factor authentication, which had to go though the Rogers network, which was down. So their PR couldn't even tweet about it

  • vcinbc Val C. (@vcinbc) reported

    @singbowlgranola @TELUSsupport Also, first time ever I have received satisfactory service from Telus!

  • BravoCharlie322 @BravoCharlie 🇨🇦🇺🇸🇬🇧🇮🇱🇯🇵🇹🇼🇿🇦 (@BravoCharlie322) reported

    @TrueNorthCentre I am torn. Telus, Bell, Rogers, Shaw & Eastlink built the infrastructure in 🇨🇦 & in places rode in on each other’s work. 💰 recovery should be permitted. The market they serve is much smaller that that in the US. How is gouging defined? Who regulates profit? Lastly Rogers sucks.

  • Derekivany Derek Ivany (@Derekivany) reported

    So, @TELUS decided that increasing my bill by 10% was a good idea, and customer loyalty's only option was to offer a 7% increase instead. So now they are losing 100% of my business after 10 years.

  • RiotPunchBeats RiotPunch (@RiotPunchBeats) reported

    @RM_Transit I watched the whole hearing, and the attitude of "well just ask bell and telus to pick up the slack" feels like it's missing the point We have a problem of network centralization, and should be asking ourselves if we really trust these companies to run the pipes