Telus Outage Report in New Denver, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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david mistry
(@mistryman007) reported
@CP24 Rogers bought source cable in Hamilton also trying to bully Cogeco into selling. Bell owns Virgin high speed and just started a rural DSL service in Telus is like bell but for western Canada
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Adrienne
(@once_a_rapunzel) reported
This has been a bad week, but there has been a small mercy, and it came in the form of my cell phone bill from @TELUS - it's lower than it's been in well over 5 years (and not because I'm working off a credit). This is something I can be thankful for.
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thatisthepoint
(@thatisthepoint_) reported
@LinusTech telus and shaw in my city is so ******* cancer. barely get 40 up 15 down on shaw and telus is around 15 down 2 up
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SCUBADubois
(@SCUBADubois) reported
Update… I ended up speaking with a very helpful @TELUS customer loyalty team member named, Charmaine, and she totally took care of me. Of course, I was on hold for 40 minutes - twice - before I actually got through. But in the end it all worked out.
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Gcobb 🌽
(@Geoff_Cobb) reported
@TELUS That’s not too pretty bad
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ellearts
(@ellearts1) reported
what a scam Telus has going on- if you are too poor to continue to afford their home internet service - you are charged 15$/month for the balance of the service program when you cancel it. #fucktelus #timetoleavetelus
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cheeto
(@idkwatiamdoinn) reported
@alextrauzzi @jakkuh_t @Ubiquiti Telus has symmetrical straight in house full fiber, no coaxial at any point that does 2500mbps up and down at the same time, no data cap, I pay $135/month after some discounts
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Steve.R.Austin
(@Steve_R_Austin) reported
@CTVNews Seems Freedom Moble is at issue as the 4th carrier in Canada. Lol Koodo and Public Mobile are owned by Telus. Fido, Chatr and Rogers wireless is owned by Rogers. Bell owns Bell mobility, Virgin mobile, Lucky mobile and Bell MTS. 711 Speakout is Ztar on Rogers as 3rd party.
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Jim Mayer
(@pentastich) reported
@DouglasBaer Note: I tried looking up a Verizon plan to prove compare with. We used Verizon when we lived in the USA. Verizon and Telus both have big networks and are basically evil. Also, Verizon's plan comparator was down, so they clearly have a LOT in common with Telus.
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Olivier Contant
(@OContant) reported
@TELUS @TELUSBusiness Tried to order new mobile lines for our subsidiaries in Canada, but faced awful wall of incompetent and outrageous overseas Call Center Agents. You can't make it worse ! This is extremely bad and unacceptable ! Our lines are moving to Bell Mobility.