Telus

Telus Outage Report in New Denver, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 11/29/2025 00:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kiwigummy Kiwi (@kiwigummy) reported

    @TELUS was expecting a call from Telus, received a call from (778) 666-2785 , is this a Telus service team # ?

  • Samthomas0015 SamThomas0015 (@Samthomas0015) reported

    @TELUSsupport 2. Telus should worry more about customer service rather than sustainability.

  • MacDonaldAshley Ashley MacDonald (@MacDonaldAshley) reported

    So, I moved recently and can not receive calls from my building's front door. Called @TELUS and guess what their suggestion was... Buy a new phone. I have a S22 Ultra. It is less than a year old. Problem is your system not my hardware.

  • jshebas Joanne Petitclerc (@jshebas) reported

    @TELUSsupport my modem short surged during the storm and is dead I'm waiting for a new one. Meanwhile data is racking up and Telus informed me they can't help refund. 😔

  • joelenglsh Joel (@joelenglsh) reported

    @TELUS has literally chosen to enforce a $180 cancellation fee instead of keeping us on as an internet customer probably ~$1680 annual revenue. #Telus #SimpleMath #BadBusiness

  • AvisekhDas9 Avisekh Das (@AvisekhDas9) reported

    @TELUS sales person commited a price of 59$ but customer care is saying 75$. Upon asking, Sales person stopped picking up call as well. Looks like sales guys are giving false commitments. Need urgent solution.

  • danadirks48 Dana Dirks (@danadirks48) reported

    Being at home with a 101 fever instead of at work and missing out on Telus regionals sucks!! Hopefully tomorrow is a better day… ughhhhh… Tylenol and fluids

  • standupmonkey Terry McGurrin (@standupmonkey) reported

    Hey @AppleSupport my iPhone 13, with background refresh turned off on EVERYTHING, rips through my data. 13 gigs in 20 days without streaming a single thing?! I barely leave my house! With my iPhone 11 I'd avg 2 to 3 gigs per month. Telus says many 13 users have this issue. WTF?

  • NadimaXo10411 nadima.xo (@NadimaXo10411) reported

    @TELUS @TELUSsupport are you going to be compensating me for not being able to work from home since the internet outage APRIL 5 AT 12:00 PM?! it's now April 6 8:15 PM. My internet is still out. Who is compensating me?

  • TreyTho11393502 Trey Thompson (@TreyTho11393502) reported

    @TELUS my internet has now been down for over 17 hours. You guys are useless