Telus Outage Report in New Denver, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@SardonicIAm) reported
@JillKrop @TELUS @TELUSsupport I've had years of experience with their apparent inability to keep customer records straight, i.e. "do not contact". Really is no excuse for it.
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Terri Worboys
(@tjworboys) reported
@andrew_leach AND there are cities in this province (I.e. Lethbridge) where there are NO family doctors accepting new patients which means either Dr. Telus, travelling or going to wait for hours in the emergency room.
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James Murtagh
(@JamesMurtagh17) reported
@TELUS home security and health monitoring require attention to service delivery my 90 yr old mothers living well companion is still not supporting her because Telus shipped it to the wrong service address 4000km away...Telus hasno problem billing my account though!
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cdnsnowbird
(@Cdnsnowbird1) reported
@ADT Thank you for answering at least. That’s more than ADT CANADA has done. I was able to reach them ONCE after a long wait … but not since. This is incredibly poor service. Before the merger with Telus, I had no issues whatsoever .
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Audrey Tannant
(@AudreyTannant) reported
@TELUS and @TELUSsupport your chat function is broken. Any request to fill in a contact form for an issue spits you back out to your support bot. #nosupport while having your internet shut down for an address issue is awful. #billpaidinfull #supportbotssuck
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Neil Wyles
(@neil_wyles) reported
@JillKrop On a call, trying to cancel, because my work building is very old, and has no fibre optik and telus has no plans to install for the building..."would you like to upgrade to fibre optik?"... ABC...always be confusing...now we have Shaw @ 10 X the speed.
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CFL Horsemen
(@CFL_Horsemen) reported
@KBottom2 Telus channel 997 or 998, says ppv, but never had to actually pay
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Kelly Fisher
(@kfisher60) reported
@JillKrop @TELUS @TELUSsupport Good luck. Our experience with telus support has been - well - lacking.
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BZ
(@TheRealBrettzky) reported
I’ve been with @Telus for 12yrs & My sister who’s been with Rogers for 5yrs just got a message from them saying here’s a loyalty gift save 15$ per month for the next “remaining 15 months of her contract In my 12yrs with Telus I’ve never received anything like this
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mark moerkerk
(@slmf510) reported
@TELUS probably the worst customer experience from any company in recent memory. Problem on outbound calls was to have been resolved today. Nope, another 24 hours as they didn't send a form from one dept to another. Ask to speak to supervisor. Nope. Another form and 24 hours