Telus Outage Report in New Denver, British Columbia

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darci (@DarciBrianne) reported 30 seconds ago

  So, our Telus wifi sucks on one side of our house (the side farthest away from the modem in the basement). Anyways, it’s annoying and I think we need one of those wifi booster things for the other side of the house. Does anyone have one of these? I have questions.

• 
  Steve (@tewha) reported 52 seconds ago

  If you thought Prime Video was bad, you should see Telus’s AppleTV app.

• 
  Trevor (@EastvanTrev) reported 3 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Matthew Chehade (@MC__09) reported 4 minutes ago

  @TELUSsupport Classic theme at Telus: Rep: Let me transfer you here, they will help you. *gets transferred* New Rep: I can't help you. *has to phone and get put on hold, AGAIN* This has happened more times than I can even count. Signed, an extremely frustrated customer.

• 
  TheRedFisher1 (@TheRedFisher1) reported 5 minutes ago

  @jordanbpeterson @MBNA_Canada This reminds me of an incident a few years back trying to get a Telus representative on the line. Waited for 20-30 minutes a few times...and gave up. Then tried once more,waited for 40 minutes......before finally talking to someone I could hardly understand. Switched to Shaw

• 
  FaZe Cented (@Cented7) reported 13 minutes ago

  .@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha

• 
  ˗ˏˋ- Jeff the Alien -ˎˊ˗ (@HackDefendr) reported 13 minutes ago

  @old_gray_wolf @jstn @CVMiniGames That leaves a lot to play with legally speaking. They would need to define 'service account' for starters. But ultimately I don't subscribe to Telus so I'm not impacted.

• 
  Darci (@DarciBrianne) reported 15 minutes ago

  @JASTA28 @TELUS Oh that is odd. Our neighbourhood is old so I could see that being an issue but still crazy.

• 
  Brandon Beck (@BrandonBeck_) reported 19 minutes ago

  Anyone else experiencing brutal internet connection in town? Work is Telus and home is Eastlink and both are so bad.

• 
  DSP (@ScafePozzobon) reported 23 minutes ago

  @Bell_Support why is my internet always SO slow with Bell? I never had a speed issue once in my 10 years with Telus, this has been a weekly occurrence with Bell, not to mention little to no service in sooo many areas that should be full coverage!