Telus

Telus Outage Report in New Denver, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 11/20/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

  • btonita Bill Tonita (@btonita) reported

    @TELUS. Hey Telus. Many people in Aspen Trails/Emerald Hills areas of Sherwood Park tell me about the terrible cell coverage in the area. In a community of 100,000 how is this even possible? #strathco #shpk

  • brightsteven22 Steven Bright (@brightsteven22) reported

    That original sales person never got back to me. And it’s still not all done. Some of your people have been great. But with respect, Telus makes it very hard and frustrating to simply remain a customer.

  • rvink Ron 🇨🇦📽️🐕🏈📖 (@rvink) reported

    @mattmcqueen Stick with Telus for just that reason. Customer service is the best I have dealt with. Service is about the same as the rest but the customer service makes it worth it for me.

  • shipwrek1 shipwrek 🇨🇦 (he/him) (@shipwrek1) reported

    @Altavistagoogle It doesn't but they gave me that box and pik tv and a bunch of other stuff for free. Telus does that all the time if you've been a customer long enough. Never used the pik service because the major networks are usually free here and really only good for news anyways.

  • that1kelsey Kelsey (@that1kelsey) reported

    @polaroids Literally waiting for Telus to call me back for me to yell at them hahahah. But they owe me two boosters which I never received so I thought that was the problem. Thanks for the infooo lol

  • Corvette_LK LK (@Corvette_LK) reported

    @KkfromAB @Rogers Had the same problem with Telus after 30 years of never a late payment! Pretty much said do what you gotta do went to Bell, first contract renewal was no better they all suck!

  • teledestron ★Double 'Oh Jibajawa - The Chorttle Jawalorian®★ (@teledestron) reported

    In my opinion, Telus has the worst Internet speed rates compared to Shaw and Huawei.

  • im_super_mom just me (@im_super_mom) reported

    @TELUSsupport is Telus down? My data isnt working.. cant load/refresh.. no@changes made to settings

  • kookacola1 Shannon Seward (@kookacola1) reported

    Anyone else having issues with Telus Wi-Fi Internet this morning? I seem to be able to get on some wipes website but not all thanks