Telus Outage Report in New Denver, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (25%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
IͥMⷨs͛uͧͧrͬͬeͤͤMⷨaͣͣn 🇨🇦 ⛷😷
(@sherwhizt) reported
@sameo416 In B.C., both Telus and Shaw use contract installers who used to be former employees (part of cost-cutting). If I need effective customer support for Telus mobile (50% of our family's phones), I use a retail outlet at a local mall. Offshore support can't resolve billing issues.
-
Afftab Pervaiz
(@AfftabPervaiz) reported
@Bell @TELUS Since @Rogers disappointed again with no service 15 mths apart for my Cellular, Home Alarm, Internet, and Cable, time to consider other service providers. Send me your very best offers, my services are up for grabs.
-
Leah Judd
(@leah_judd) reported
@gibsonsgolfer @TELUS @TELUSsupport Thanks Bob, I’ll give them a call. Telus customer for 25 years should count for something!
-
Mike Fraser
(@bcmikejetsfan) reported
@madhi19 I actually suffered almost zero problems except for Interac and that's their fault for choosing a single provider. I'm on Telus for most stuff and smaller operators for redundancy. There are options at least in the west but your point is well taken.
-
John Reid
(@JohnRei13251376) reported
@TELUSsupport I am sorry but all the equipment is telus except for the TV. In addition to that I have a disk player attached to a different hdmi port and it works fine. I did all that trouble shooting before I called. I am a veteran radar technician and I taught electronics. Not a fool
-
Wilson Wong
(@Azngangbuzta) reported
@SneakerTalkCA That's insane. We've been back online this morning. Bell and Telus should really beat up on Rogers while their down.
-
James Simpson 4x💉
(@j2simpso) reported
@AmitAryaMD Bell, Rogers and Telus need to be fined for the failure to place 911 calls period. Why are we paying them $1/month for the service and they can't even provide the service when a single network goes down?
-
Al Spinder
(@spindera19) reported
@Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋
-
Nerdy Lecture
(@NerdyLecture) reported
@ABMMikeMendes Around 6:30pm it was working. That lasted for about 20 mins but has been down since then. Running on Rogers LTE as a backup route to the internet. True provider diversity gets expensive since you have to pay for another internet connection from another incumbent. (Bell, Telus)
-
Lou
(@Lou70116531) reported
@gmbutts My Telus phone worked: the banks were open & bank atms worked …what exactly was your problem