Telus Outage Report in New Denver, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley
(@Ashley71372661) reported
@TELUS why are you charging double for a service that people are forced to get??? #fibreoptik #robbery signing with Telus is the worst choice you could make.
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Greater Than Dave
(@greaterthandave) reported
@CBCAlerts if police state shots fired or”hot pursuit”they can enter your home without a warrant or you being there.I want @TELUS @ADT to stop giving access to my home. How many times you going to allow it? or admit ur system is hacked?cuz my guards see the damage i see after it
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Jason Bouwmeester
(@JustAnotherJay) reported
...and once again, I find out that @Telus' plans are crap. Really, EVERY account has to be on a data plan in order to use a shared data plan? Wasn't so long ago I had data, my wife was on voice and shared my data... but no longer can a voice pkg share data with a data line. #fail
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Reading the Clues
(@readingtheclues) reported
@1KristieJ It was picked up Telus Presents, which is only available in BC and Alberta? What the heck. So strange. I had never even heard of it before.
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Ian Littman
(@iansltx) reported
@dl_958 I bring up line-sharing because Canada forces telcos to let resellers sit on their network for cable and DSL. It's a dedicated last mile network but CA facilities based ISPs have to let others connect at the aggregation level. If Telus doesn't have to share FTTH, well...
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Monika Social
(@MonikaSocialYeg) reported
Anyone else have Telus internet issues in south Edmonton?
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Monika Social
(@MonikaSocialYeg) reported
Anyone else having Telus internet issues right now in south Edmonton?
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Pistol Pete
(@boatoar) reported
@spencerkyte What I do is choose to login "via cable provider" and it redirects me to a shaw login page. I've used it for several years. I suppose if you have something like telus' piktv (not optik tv) that may not be an available option for you. Kind of brutal if the case.
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Bailey Bee
(@PirateBee) reported
Hey @TELUS , Why do you keep calling me and as soon as I say hello, you hang up. I've gotten 4 calls like this in the last 3 days. Incredibly annoying.
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n 🤞😼
(@catmamas_) reported
@etherealexander In Canada we only have 3 phone companies, bell, rogers, and telus, all other companies you hear about are owned by them and exist to give the illusion of more choice. Koodo is owned by telus and tells sucks but so does rogers and bell.