Telus

Telus Outage Report in New Denver, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 03/09/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • haggis312 George Paterson (@haggis312) reported

    @Bell I have had one of your staff hang up on me and now been on Hold with another for 30mins. What is going on with the customer service here? Just wondering if I should go back to @TELUS now.

  • DKomarniski Del Komarniski (@DKomarniski) reported

    @TELUS your internet really sucked this weekend. It’s not great at the best of times, but this weekend... eesh. That said... I’ve been up & down my stairs often to unplug and plug in power lines. We’d be a healthier nation if everyone relied on your cable services to watch TV.

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    TELUS sales rep messes up my landline transfer. It was supposed to be same # as Shaw but on the bill it’s not the same. And internet $99 is promotion for 2yrs and then jumps to $175/mo. That being said, the speed is incomparable to my previous slow-fi so even when I take out

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M So in MB, with MTS not longer part of the friendly “Mobility” consortium of provincial telco mobile services, Bell and Telus started to build their own network to compete. They are the ones who tried to steal customers from incumbent MTS, forcing prices down.

  • Momstwo2 Christine Jeffcott (@Momstwo2) reported

    @TELUSsupport the Telus website sucks to put mildly. You want customers to self serve online then you need to to something with website so that it works. Very frustrated and ready to cancel all @Telus services!

  • JNcustoms John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia

    @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

  • MikeinLdnOn Mike Gray (@MikeinLdnOn) reported

    So @telus @telussupport charged me a $45 connection fee for me new phone, because I had to connect over their chat line, because I couldn't go to a store to do it, because of the pandemic lock-down. A disgusting #cashgrab and very poor business ethics #greed

  • KingKhalilBTC Khalil (@KingKhalilBTC) reported

    @TELUS Massive scam price. Telus and Rogers and Bell operate a monopoly in Canada and the government doesn’t allow other companies to easily enter. Telus is a massive scam company. Some of the worst WIFI and cell phone prices in the world.

  • efortin76 Etienne Fortin (@efortin76) reported

    @arakwar87 @TekSavvyBuzz @Bell Here in Montreal I have Rogers, Telus and Vidéotron that all supposedly compete for clients. They all mostly have their own network. I can switch from one to the other. Where are the protected regions?

  • bree_foxx Bree Foxx 🦊 (@bree_foxx) reported

    Second time getting someone to fix my internet and he did it in less than an hour. @TELUS if you trained your people correctly I wouldn’t have had a bad 5 1/2 hour install the first time. Thank god for this second guy.