Telus

Telus Outage Report in New Denver, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 11/24/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rootcauseteam What's The Real Cause? (@rootcauseteam) reported

    @MichaelJonesETC @CBCAlerts Yes, two services which helped keep Rogers, Telus and Bell prices down. No longer. Oh well, now easier for Trudy's internet censorship to "monitor" us.

  • BlackwellMerlin Merlin Blackwell, Mayor (@BlackwellMerlin) reported

    Telus mobility service is basically down in Clearwater. I can get tweets out but an email takes 5 minutes and Facebook won’t load. We’re working on getting backup power online for water, but are asking residents to conserve water for fire protection.

  • thedjmurphy D.JAMES Murphy (@thedjmurphy) reported

    My neighbor has lost her lifeline to family & contacts, she is 84 years old&not a native english speaking retired woman who is hard of hearing. TELUS asked to connect with fiber & was complying except TELUS chose to disconnect her telephone BEFORE CONFIRMING THEIR SUCCESS, HELP

  • carlz8 Carlz (@carlz8) reported

    anyone elses cell data down .. we have telus , virgin and bell and down at work ?

  • BobbyAllyn Bobby Allyn (@BobbyAllyn) reported

    She said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus

  • Sairyswolf sairys wolf (@Sairyswolf) reported

    Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????

  • EhmDean Dean Ehm (@EhmDean) reported

    Any tips on a service provider in Calgary? I’m leaving Telus.

  • Shyspinylobster 🦖 30-50 Feral Lobsters 🦖 (@Shyspinylobster) reported

    TW: financial shenanigans. I had to listen to my Mom talking to Enmax tonight, she almost broke down several times. It was them that charged the wrong account the same month Telus double charged us so now her account (which has been flawlessly paid for decades) is in arrears.

  • stockyrds Stockyrds (@stockyrds) reported

    @Quea_Ali Generally i dont have any issues with bell atleast its fast and clear. Used rogers it always sucked and telus sells its phone numbers and gets spam calls

  • hazos1 Hazos (@hazos1) reported

    @Quea_Ali The same. Telus became terrible. Shaw has always had better customer service.