Telus

Telus Outage Report in New Denver, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Denver, British Columbia 12/24/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidADFisher66 Dave F (@DavidADFisher66) reported

    @Lauren_Southern I have a facility with Telus that makes a caller enter a code the first time they call. Once identified, they don't have to it again. The scammers and spammers don't enter the code, and I have had no trouble since.

  • timurrrrrrr Timur Inceoglu (Parody) (@timurrrrrrr) reported

    Maaan @TELUS may be the worst in the business.

  • JampaValunbisi1 Jampa Valunbisitsang (@JampaValunbisi1) reported

    @TELUSsupport Please fix your stupid intercom system that never works properly. Been trying to contact Business tech support for an hour and after 3 calls that Telus disconnected from there is still no response from anyone to help. Internet has not been working for over an hour.

  • Katherenfog @katheren (@Katherenfog) reported

    4) The phone rang 27 times 4 am from Telus home security which I never ordered! Telling me I have a problem altho I have no touch pad panel installed! Now they beefing with me that I DID order that! I NEED make all these calls & wait around to fix their ****! Boo TELUS!

  • CathyS01889225 Cathy S (@CathyS01889225) reported

    @KyleGunderson Saved about 30% by switching to essentially the same package at Telus. Had some issues initially and odd quirks occasionally still … but I don’t regret the change. And more savings with more services …

  • Sandra_Clarke_ Sandra (@Sandra_Clarke_) reported

    @TELUS Please help! Phone broke. At Telus store in Erin Mills Town Centre. STORE CLOSED. Someone came at 1:07pm. I bought warranty but staff said I don't have warranty. They won't fix my phone. I'm an Instacart shopper and can't work without my phone. 20 years with Telus.

  • ByersGlen Glen Byers (@ByersGlen) reported

    @TELUSsupport Another month, and @telus still charging for a service they haven't provided since October 31. Now 3 bills later. How do you say consumer fraud. @crtceng

  • chevy_GRR Chevy the Golden (@chevy_GRR) reported

    @TELUS @TELUSsupport go **** yourselves on 1.5% service fee for paying w/credit card. Reception is worse the last 4-5yrs & you pricks just keep gouging. 🖕Take your fees up with your bank & not your customers! I’ve got a little over 1yr & you mofos are down the road after 30yrs!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The hearings at C-11 & C-18 saw Lib & NDP MP's state, "trust the CRTC". They are idiots. All of them. This entire #CRTC leadership is horrible. They allowed Telus to kill grandmothers.

  • celebrity1494 celebrity1494 (@celebrity1494) reported

    @TELUSsupport Telus has the worst customer service ever! So far 2 hours waiting for help and then the Agent can’t do anything! 30 year Telus Customer maybe not for much longer!!!!