Telus Outage Report in New Denver, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Unacceptable Haddenuff
(@nimmity_anna) reported
@googlecanada I’ve had nothing but problems since Telus forced us to switch to you
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Valerie Armstrong
(@vosmedia) reported
@TELUS @BlackHealthCAN U ran a hard credit check sept 8 w/o my permission. I have spoke to u via email/phone & no resolution. You ignored the BBB. Your 855-255-8828, 800-567-0000 and your 888-519-0122 numbers are always closed?? Please contact me re case #31015385 and escalation #930566
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OpenMedia
(@OpenMediaOrg) reported
@ToferC continued, saying that Telus and @PHAC_GC are being transparent: “But at the end of the day it is up to users of the service to actually make the decision whether or not they would withdraw their consent from Telus.” 🤔 (22/25)
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Honesttrainer
(@HT1047) reported
@TELUSsupport Need help gaining access to Telus home wifi app. Credentials entered are correct and work on other services. It says something to the effect of “unable to login to this account due to my account settings.” Disconnected twice from your advisors day already.
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Time to Show
(@Time_To_Show) reported
@ENMAXpower @Michele_V1 For some reason @telus LTE and 5G network wasn’t working during the power outage, but at least the phone service was. So sending people to websites for information was useless. Maybe it worked for Rogers folks.
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Gabriela Ganancio
(@gagananciio) reported
@TELUS @BlackHealthCAN CHEAP BECOMES EXPENSIVE. I wish I could've been in this awful customers experience.
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Susan Skinner
(@SusanSkinnerNV) reported
@Polarbear165 Have you checked in on spaces? I have seen screenshots posted of service interruption notifications from Bell, Rogers and Telus for the Ottawa area.
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Gabriela Ganancio
(@gagananciio) reported
@TELUS @BlackHealthCAN Worst experience ever so far in Canada! First of all Atel lied for me and my husband just to hit his goal for the day. After that we came back to store at least 2 more times and feel like been completely a fool for him. Elizabeth (manager) is aware of EVERYTHING and does nothing
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🌴Coconut Fringe Kevy🌾
(@CoconutKevy) reported
@MotorGirl1969 It does take awhile to get the kit. I signed up last March. Not cheap $800. But the mnthly cost is about the same as my Telus Smarthub (cellular internet) and right now the service is in 'beta' aka testing mode so there are no limits. Delay in getting the kit is chip shortages &
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FreeBraveStrong
(@FreeBraveStron1) reported
@ChickenGate TELUS is not down