Telus

Telus Outage Report in New Germany, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 11/14/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dhritzkiv Daniel Hritzkiv (@dhritzkiv) reported

    @TylerGalpin I love my plan from @PublicMobile (now owned by Telus and on their network). I save by paying tri-monthly; plus mix and match data+voice quantities. BUT, they nerfed their offerings for newbies, and are now shittier than other telcos: Only offer 3G (WTF) and no mix-and-match

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUSsupport God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • zsazsa235 SueMe (@zsazsa235) reported

    @dovgvlad Not even an issue. I don’t wear a mask in my own house. When we’ve had telus guys in our house I make them take their masks off for a bit so I can see their face. For me it’s a security issue. Also I decided to not treat patients (at home) who insisted on masks.

  • kdscott10 K Dav-10 (@kdscott10) reported

    @TELUS They will sign you up but not tell you about the box. Then wil l offer the box and never deliver. Very unhappy with Telus. @TELUSsupport

  • dhritzkiv Daniel Hritzkiv (@dhritzkiv) reported

    @TylerGalpin @PublicMobile Right! What are they thinking? Fortunately, I’m locked in to having LTE on my existing plan, so I get the benefit of Telus’ fast network (fastest in Ontario?)

  • YankeeCanuck YankeeCanuck 🐧 (@YankeeCanuck) reported

    @NathanDorval @TELUS that it's warm but I don't keep bottled water in the house & also, we're still in a pandemic, I'm not taking chances, not when we have a vulnerable person in the house. Telus never did answer me if it was legit, when I tweeted them. Just FO with DtD sales already, companies.

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    My village just accepted a broadband study that said, in essence, "if you're lucky you'll get 50mbit down by 10mbit up sometime in late 2026, but we're not going to do anything except pray that @Telus will install fibre". Which they won't. Help me, @SpaceX, you're my only hope!

  • Jot_Dhindsa Jot Dhindsa (@Jot_Dhindsa) reported

    @TELUS can you see why I recieved the worst customer service ever? I will give time and details of the call.

  • djlaela Laela Mirelle (@djlaela) reported

    @Rogers why is it that anyone that has Rogers for wireless has the worst connection to the internet? We use the majority of our data just trying to connect!! No one from Telus or other networks seem to have ANY ISSUES?!?!

  • TallPaulsLife Tall Paul🇨🇦🇩🇰 (@TallPaulsLife) reported

    Why would I wait 5 business days to get a E-SIM card @TELUS ???? E= electronic I am paying more to get this right this second so my new phone can be more than a glorified $1,400 brick Horrible website, horrible info on product, horrible business move in 2021