Telus Outage Report in New Germany, Nova Scotia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Rena Woss (@renawoss) reported 3 minutes ago

  @TELUSsupport WHY NO SUMMARY OF PAYMENTS? I NEED IT FOR TAXES. I DON'T WANT TO DOWN LOAD 12 PDF FILES (each has 6 pages). FIX THIS PROBLEM. Other companies provide a summary why not Telus?

• R13_lens (@R13Lens) reported 6 minutes ago

  @TELUS @TELUSsupport Thanks telus for the worst customer service, I have ever received! Lost revenue because I relied in your internet service!

• Andy Costa (@AndyBlizzard87) reported 11 minutes ago

  @KylesWeather @CRTCeng Think the fibre optic network had an outage, lost connection to the Telus network in Kingston too.

• Scott M. (@apukwa) reported 16 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• Office of Gold Leader (@nvm38352799) reported 18 minutes ago

  @EdmFootballTeam @TELUS Here come the Eskimos! How’s that? Cancel culture can suck it

• marionetta (@marionetta) reported 19 minutes ago

  @TELUS Seriously, I was told (by @TELUS) I'd have to log off my Telus email in order to be able to access Google maps. There's some service for ya.

• Penny Thompson (@postition) reported 22 minutes ago

  @richardzussman Thank you for correcting my info. I read somewhere else of great outrage that Telus was contracted w/o a tendering process. (Likely from same source: “Why is BC so slow to have online registration?”)

• 60sFemale vacationing in YYC for 11 months (@RedSqwirrell) reported 22 minutes ago

  @PrestonPixie @CMOH_Alberta I gave up trying to register with the pharmacies - ended up registering with AHS online, on the first day I was eligible. Had no issues and vax yesterday at Telus Centre. Their goal is to do 6,000 shots per day.

• Papertoonie (@papertoonie) reported 22 minutes ago

  @TELUS So is this how you handle customer service? I have spent hours on the phone and it's been almost 2 months. Are you just not going to come install my internet services that you are trying to Bill me for? If you are seeing this DO NOT get internet services from Telus...

• DJ ANDY VANCOUVER (@DJANDYVANCOUVER) reported 26 minutes ago

  Been with @RogersWireless since 1994. After the crap today I think it’s finally time to move to @TELUS