Telus

Telus Outage Report in New Germany, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 11/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DJS_Poker DJS (@DJS_Poker) reported

    @telus is the nut low, worst coverage, worst customer service etc etc

  • beatoabhunter John V (@beatoabhunter) reported

    @TELUSsupport @TELUS way to go telus, great customer service! Been on hold over an hour and a half and still no help. Not cool!!

  • chrisalecanada Chris Alemany 🍁🌹 🍉 🌲 (@chrisalecanada) reported

    @rodmickleburgh @TELUS late to the party as I often am. lol. I'm on the Telus side. Home internet service they win hands down particularly with fibre, but also reliable cell service in more regions. It's all too darned expensive, but they are simply taking full advantage of a broken system.

  • TigistSapphire Tigist (@TigistSapphire) reported

    Anyone else have a #Telus outage in old strathcona?

  • NicoletteOlivia Nicolette (@NicoletteOlivia) reported

    @telus @TELUSsupport really has the worst customer service. No call will see you spending less than an hour on the phone. Plus after my 4 days of no internet, where I was promised a $30 credit...I've been charged the full amount. Now waiting OVER AN HOUR to have this sorted out

  • iammseptembre Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number

  • BumbleWander Lost Covid (@BumbleWander) reported

    @DestructoDawn @TELUS Did the UCP take over Telus? Otherwise, the errors make it seem hacked.

  • feezandfriends Feez (@feezandfriends) reported

    @pfak @TELUS @TELUSsupport It's so frustrating everyday there's a call for services that are way more expensive than we're actually paying right now. I'm so fed up of paying for overpriced **** that doesn't work.

  • pfak Peter Kieser 🍁 (@pfak) reported

    @feezandfriends @TELUS @TELUSsupport I have the same problem. I ended up blocking their 1-800 number.

  • beatoabhunter John V (@beatoabhunter) reported

    @TELUS @TELUSsupport yup still on hold! So tell me telus how are the elderly supposed to get help when they do not have a computer and rely on their phone that is not working. This wait period is ridicules