Telus

Telus Outage Report in New Germany, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 11/17/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spurvey19 Michael (@spurvey19) reported

    @elonmusk @elon we live as close to any big city and also a reserve ENOCH FIRST NATION and have very poor cell service as well as internet service Edmonton Alberta TELUS can’t provide services properly we need assistance can’t wait to get starlink!!!!

  • salman_merc Salman Merchant (@salman_merc) reported

    @TELUSsupport I have been sending messages on twitter demanding support but no response. Such a pathetic experience. I have already started to regret my decision of moving to Telus. An advise to all @TELUSsupport customers in #Canada, please think twice before you switch to telus

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    I really dont understand Telus. I pay for internet 150 and it feels like I'm using a satellite in the middle of nowhere. What ******** am I paying for???

  • pvjvrillo Ꮙ (@pvjvrillo) reported

    Telus dead *** sucks 💀

  • heiselriv Hazel ⁷ 🌸 (@heiselriv) reported

    Hi @TELUSsupport is Telus Assist live chat down? It keeps on saying 1 person is ahead of the queue for a while now. It happened yesterday and I waited for more than an hour

  • DougAlder Doug Alder - wear a damn mask, save lives (@DougAlder) reported

    @luisaloveslife @TELUS @TELUSsupport Their online support sucks big time. They're more a PR team than support.

  • lawrenceryan7 Ryan (@lawrenceryan7) reported

    @yknot05 @Citizen004 @AHS_media I know its fun to beat up on Gov- but I heard that the form was outsourced to Telus. So why wasnt that private company able to fix the que issue?

  • rediscovermoi Shawna (@rediscovermoi) reported

    @TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna

  • Bestman1965 Richard (@Bestman1965) reported

    @TELUSsupport Add to that it took friggen forever to get that sorted out - just terrible waste of time going to the Sherwood Park mall store - not sure telus has one there coz they were of no use- finally went to Southgate mall

  • Cloffio1 Cloffio (@Cloffio1) reported

    @DollarCostAvg @TELUS How much is a 1gbps down/100mbps up , 24/7 internet connection over there?