Telus Outage Report in New Germany, Nova Scotia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Germany, Nova Scotia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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☕️🍷Last Name, First Name 🚴🏼♂️⛳️
(@IcemanYVR) reported
@chrisonhismac @TELUS @TELUSsupport The only problem with this is whomever you switch to will be doing the exact same thing.
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Bryan Flynn
(@24Flynn) reported
@TELUSsupport @TELUS called in to customer support, told wait time could be up to 20 mins… it’s been 1 hour 10 mins now, are you out of staff too? Are you going to use people shortage and Covid as excuse too?
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Nathen dougdern
(@NathenDougdeen) reported
@TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh
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Revvy
(@KevREvoy) reported
@CanmoreRobb @TELUSsupport @CRTCeng Just moved to France from Canada. Telus was $130/ month for 5GB unlimited calling. Service in France is 19 Euros per month for 140GB and unlimited calling. How can that be anything but collusion among the Canadian telcos?
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Jon of the Shore
(@JonDurnin) reported
@TELUS @TELUSsupport if you have been absorbing the credit card fee all these years and are now claiming a need to pass it through to your customer, it only makes sense to cut your rates the same amount first. Is there a # for #greed? #CorporateGreed oh look there is!
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Admiral Saproling
(@tcolahan) reported
...and don't think I don't notice at my job across town. Or at least I did till our POS was moved to a Telus connection and the connectivity issues magically stopped.
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mcweeeeeee
(@mcweeeeeee) reported
@TELUS not understanding why, after 4 months and several calls into you, I still haven’t received my replacement boosters?! I work from home- reliable internet is a must and this is unacceptable! Time to make a move to Shaw. Also- will be moving my cell service after 20+ years
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Jadiac
(@Jadiac1) reported
@TELUS disappointed you are now going to charge me a fee to pay my monthly bill. Not a great way to treat a long time customer. Where’s the rewards for being a good customer? I’m gonna rethink my future with #telus #poorcustomerservice
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Glenna Cross
(@gacross) reported
@ianhanomansing I sure hope not! As a decades-long Telus customer, this really annoys me!