Telus

Telus Outage Report in New Germany, Nova Scotia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 11/15/2025 21:15

November 15: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps Your suggestions don't work. Chat features work for less than a day before they go down again. I never had that problem when I was with @TELUS , this seems to be a problem only Rogers has, as confirmed by multiple subscribers.

  • pankratze Eric Pankratz (@pankratze) reported from Watrous, Saskatchewan

    @CFL @TELUS I would take my Twitterless son. He has never been to a #GreyCup

  • DaleBla77579831 Dale Black (@DaleBla77579831) reported

    @HeidiPCTV @CTVAtlantic @CTVMorningAtl Not an issue with type of phone, it’s an issue with carrier. Telus is fine but Bell is 1 hour behind. A few employees arrived late unaware of problem

  • peter101s 🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @TELUSsupport hi. I have a question. How is Telus’ mobile network associated with bell? With todays issue with clocks displaying the wrong time they said it was a bell issue but also listed Telus as affected

  • joshnet Joshua C. Colp 🇨🇦💉💉 (@joshnet) reported

    @fanCRTCProfling Manually registered on the Eastlink EXT networks to grab the network codes. EXT1 is Bell, EXT2 is Telus, EXT3 is Rogers.

  • brad23jordan23 Brad Smith (@brad23jordan23) reported

    @Shawhelp worst service. Can’t wait for Telus install.

  • kathi_balliu Kathi Balliu (@kathi_balliu) reported

    @CFL @TELUS My daughter who has never been to an CFL game.

  • brilang Brian Lang (@brilang) reported

    @eagleinbc @RogersHelps Exactly the same. Rogers and Fido both use the same cell network towers. Plus as with Rogers, you have access to the EXT network in many areas where the Bell/Telus network exists by turning on Data Roaming (not recommended near the border as you will roam to a US network)

  • Rufeo Matt (@Rufeo) reported

    @PeteLau The Ceo cant even fix the data issue with the soft ware ox 11.11. Telus data access point failed to update and crashed many carriers. DONT buy this garbage in Canada.

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @TELUSsupport @telus Today while using the online chat with Telus they gave me the personal information of another customer. Your info isn’t safe with Telus!