Telus

Telus Outage Report in New Germany, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 01/02/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eyeriseca EyeRise (@eyeriseca) reported

    Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.

  • macpm3 Perry (@macpm3) reported

    @ChrisSpace4 Which seems like a lot of techs don’t know about being able to do that? One of those “technically can do, but Telus says no” kind of things? I’ve never been able to get concrete info on that.

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

  • LL_Cool_J11 Jason (@LL_Cool_J11) reported

    @spencerbennett1 @TELUSsupport Telus customer service has exhaustingly long waiting times. My wife won't let me switch though...

  • Kim06812698 K. Shanks (@Kim06812698) reported

    @TELUS @TELUSsupport not acceptable. Called Telus last week to start the bring back on my phone. Was told price and phone was locked to my account while sorting out another issue. Week later prices have changed & phone is no longer available. What are you going to do about it!

  • Koleffwest Koleff (@Koleffwest) reported

    @TELUS we have been over-billed $590 for US roaming charges on Vancouver Island. Your support and loyalty teams refuse to credit our account for service we did not use. We will cancel all of our services

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So my @TELUS internet service has just stopped the past four day for no reason. No notification of an interruption and no reason there would be one. And don't tell me to unplug it and plug it back in again.. I can't even call anyone to help. I'm using the worst week..

  • gomindshine1 colleenm (@gomindshine1) reported

    @OttawaCitizen Hmm. 27.7 million to McKinsey to try to fix Harpers' Phoenix Pay - and I don't remember Harper having to deal with a pandemic, although he did sign a 31 year trade pact with China, borrowed 2 pandas and smiled while Bell and Telus did a deal with Huawei to do Canada's LTE ...

  • IshitaVerma01 Ishita Mohit Verma (@IshitaVerma01) reported

    @TELUS @TELUSsupport do better. I am paying you guys hard earned money. And in return you are giving me ****** service. You have all call recordings right? Take my account number. And go listen to them first before you try to assure me again.

  • RodPowers4you I'm the captain now (@RodPowers4you) reported

    @jodyheavener @TELUS @TELUSsupport Calm down Jody. You are not special. You are just a number, waiting in a line. Eat a CBD gummy and take a nap. Life is too short to get upset over something like internet. Just wait until you get sick one day, then you'll have something to complain about.