Telus

Telus Outage Report in New Germany, Nova Scotia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 03/25/2026 13:15

March 25: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LishaLove9 LishaLove (@LishaLove9) reported

    @TELUS your customer service is dog ****

  • 91RIGHTNOW river ♡’s sav, liam, zayn and ashe (@91RIGHTNOW) reported

    **** Telus tbh

  • HiHi80375208 Hi Hi (@HiHi80375208) reported

    @jjhorgan @TELUS Impotent leader @jjhorgan making bad decisions

  • moodyangela Synthetic Animals (@moodyangela) reported

    Telus slowing down everyone’s internet and selling wifi boosters to them afterwards should be a class action lawsuit

  • yasnuck Yasmin Hall (@yasnuck) reported

    @TELUS After 5 of ur staff decided to sweep this under the rug, I decided not to. I am a 25 year Telus customer. I had to prove to you that I am alive as one of your staff mistook my identity for my late mother. I was treated like a fraudster! I am disheartened to say the least!

  • turboteacher Sherri (@turboteacher) reported

    @dave_pasin @keithbaldrey @TELUS Bc they “won” the contract bid - they are getting paid hundreds of thousands of dollars of taxpayers money. They know they are on the hook and it’s HIGH profile. In the case of providing individual service, they know you’ll wait on hold forever to get your internet fixed.

  • flamesguy89 flamesguy89 (@flamesguy89) reported

    @TELUSsupport dearest telus support... I have been placed on hold by one of your agents for what seems like an awfully long time. There is no hold music no, no check in and honestly at this point no service. Do I hang up and start over? What’s your suggestion?

  • waterbuffalo888 Tir (@waterbuffalo888) reported

    @keithbaldrey @adriandix said they begged Telus to be better prepared and they weren't...are they getting penalized? We paid full price for bad service, where's the penalty? Wonder how much they'll bill us for that apology?

  • Sabinah_R Sabinah (@Sabinah_R) reported

    @ITguy604 @Questrade I'm on Telus fiber and I still can't login

  • superjim77 jim wheeler (@superjim77) reported

    @keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.