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Telus

Telus outages and service status in New Germany, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around New Germany, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cwjroberts
    Chris W J Roberts (@cwjroberts) reported

    @JonFraserTF @TELUS Entire family switched from mainline Telus a few months ago after three strikes of brutal customer service and outright deceptive practices. Used to be the best Canadian cellco by far. Fire the C-suite and board.

  • Jennx68
    JennX (@Jennx68) reported

    @TELUS @xrtsdhndvbh1 I'm in Edmonton and all 5 of my TSN channels are giving me a "Television signal has been lost" error. All other channels seem fine, except, oddly, CTV Edmonton (101) and CTV Montreal (209). GET IT TOGETHER @TELUS

  • garymasonglobe
    Gary Mason πŸ‡¨πŸ‡¦πŸ‡ΊπŸ‡¦ (@garymasonglobe) reported

    Hi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.

  • ChefTannis
    The Entire Population of Canada (@ChefTannis) reported

    @TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport

  • McSwagg3r4
    mc sw@gs (@McSwagg3r4) reported

    @Apple & @TELUS … Why do I pay thousands for your phones, and hundreds per month to get the worst service in the world? My US phone is $30/month and has like $0 dead spots. I’m going to badger my MP & MLA

  • Alexblanchard67
    Alex Blanchard (@Alexblanchard67) reported

    @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

  • B_rockdf
    B.From.BC (@B_rockdf) reported

    @garymasonglobe @TELUS Telus, worst company ever in the last 3-5 years. All support is AI and from a 3rd world country.

  • Lelik73154638
    HIMARSovich πŸ‡¨πŸ‡¦ πŸ‡ΊπŸ‡¦ (@Lelik73154638) reported

    @JonFraserTF @TELUS They all bad. Took me exactly 12 months to close my satellite TV account with bell. They demanded return of already paid off obsolete receiver or pay $600 for it. Glad I did not toss it away after service was terminated.

  • TomMarknews
    Tom Mark (@TomMarknews) reported

    @garymasonglobe @TELUS Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge for the remote. Tech put in a new order saying 7 to 10 biz days. Local Telus store offered a new one for free.

  • gongshow922
    meh (@gongshow922) reported

    @AngryPossum69 @Rogers I would love to but I'm never going back to Telus