Telus

Telus Outage Report in New Germany, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Germany, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Germany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Germany, Nova Scotia 11/09/2025 13:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheoWerewolf The Werewolf (@TheoWerewolf) reported

    @FidoSolutions Telus is green. And no, I'd prefer not to get another phone to fix this because of course, there's no way to know if it will work until I actually get the phone and try it. Very expensive experiment given the surreal pricing Fido has for phones.

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • S4Life7 1of 2 AZ 5G Tracking chips installed. (@S4Life7) reported

    @Social_Moi @dirklancer Honestly, your landlines will go dead in a long power outage as well. Only exception is if the CO has generator back up. Most do not. As (in Alberta) copper lines fail/get cut, Telus is transitioning those remaining copper customers to Smart Hubs. 1/

  • shiz8ku a ♥ (@shiz8ku) reported

    i feel so bad for the telus customer service man my dad is talking to right now

  • Teeny2Weeny 🇨🇦AlanaBananaCanada🇨🇦 (@Teeny2Weeny) reported

    Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin ANNOYING. Worst internet providers ever. @ShawInfo @Shawhelp @TELUSsupport

  • teslainvernon teslainvernon (@teslainvernon) reported

    @sgeve @TELUSsupport @TELUS ours just started working again about 2 minutes ago. Is yours still down?

  • StrathmoreKid Someguy (@StrathmoreKid) reported

    @dezzymay22 @daled_Impact You should be able to phone your service provider, telus, bell, Rogers, and they should be able to block those calls.

  • Skitzochef Kelly McBain (@Skitzochef) reported

    Hey @TELUSsupport, I just spent 20 min rebooting my TELUS boxes twice to try to fix the black screen both of my TVs were showing only to go online for help and discover there's a planned outage going on. A heads up woulda been nice & a planned outage at 10pm on a Sat is not cool.

  • LordRukario ☣ るかりお @rukario@awoo.pub (@LordRukario) reported

    @acrufox Should be fine, as long as the phone has dual sim standby. (I'm using T-Mobile/Freedom.) I sometimes have to force the network connection, otherwise they stay roaming (the T-Mo sim on Telus/Bell & Freedom on AT&T).

  • FantasyDadSport FantasySportsDad (@FantasyDadSport) reported

    To everybody out there thinking of switching internet providers to @TELUS . DON'T. Its facking awful. The absolute worst connection rates ever. Also switched to PIK TV thinking I was smart and going to save money because it is cheap... again... the worst thing ever.