Telus

Telus Outage Report in New Glasgow, Nova Scotia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Glasgow, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Glasgow, Nova Scotia 11/16/2025 20:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • weeweewong ededwee (@weeweewong) reported

    @TELUS I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help!

  • jasonhanley Jason Hanley (@jasonhanley) reported

    So @TELUS raised my bill by 50% out of nowhere, but meanwhile gives new customers 3x the speed for less than I was originally paying. Geez, thanks for being a long-term Telus customer, eh? :P

  • RUGGEDandREAL Municipal District of Lesser Slave River No. 124 (@RUGGEDandREAL) reported

    IMPORTANT NOTICE TO SMITH AREA RESIDENTS, JULY 1. Both cellular and land-based telephone lines are out of service in Smith. Telus is repairing the service, however is not yet able to provide an estimated time for repair. Please watch the MD’s social media channels for updates.

  • weeweewong ededwee (@weeweewong) reported

    @TELUSsupport I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @dannymcgrathy Hi, if you are close enough to the US border, the phone might pick up signal from the US networks (if stronger than TELUS network), the SMS will be automatically sent. To avoid this you can Manually select TELUS as your mobile network operator from the Settings of the phone.

  • Eyespyaniceass Steve Is Me :) (@Eyespyaniceass) reported

    Didn’t think my signal could get any worse after being with telus. What’s going on @RogersHelps ? At least before I’d have signal in Bobcaygeon and now I don’t, takes forever for anything to send. Boooooooo

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUS @PrideToronto How do@your customer do any business.

  • adaredia Seefy (@adaredia) reported

    Is it just me or has the service at @TELUS seriously deteriorated this year? Wow. Can't get the billing right, hour long waits and disconnected while left on hold. CTTC complaint incoming 🤬

  • Haloth_ 0 gravity IceBear (@Haloth_) reported

    Why ******** is Telus arbitrarily raising my monthly mobility fees? This parasite of a company, ******* sucks.

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUS @PrideToronto Telus support is closed and my phone service is not working.