Telus

Telus Outage Report in New Glasgow, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Glasgow, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Glasgow, Nova Scotia 09/18/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dirkdavis403 Dirk Davis (@dirkdavis403) reported

    @MironIrving @DanAlbas Telus, mine is down

  • mgfelzien Melody Bertrand (@mgfelzien) reported

    @DanAlbas Only bc I switched to a discount carrier. With #telus my bill constantly went up to pay for their 5G network I didn't ask for.

  • cooleen1977 Colleen Gray (@cooleen1977) reported

    @DanAlbas @merry123459 Switching from telus to Shaw, it has gone down far more than 25%

  • rxginny Ginny Cummings (@rxginny) reported

    @Crackmacs Agree seems sketchy. I’m on Telus with an employee purchase plan and phone paying almost $90 a month (about 50% of that for service and 50% paying for the phone over 2 yrs)

  • sarah31733 sarah jade (@sarah31733) reported

    I moved end of January, I told @Telus about it on January 21, it has been 3 weeks of them changing appointments, not sure if I have fiber lines, not sure of the builder discount and other such things. Now they tried to change my appointment cause there are issues AGAIN with the

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUSsupport Again, there’s nothing more I can share. I received two calls from Telus marketers. I politely deny their offer, and they hang up before I finish speaking. Nothing to do with my account.

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    @virtualizecr @TELUS Yes. 40k. And my ADSL modems consume more power than that, while only delivering me AT BEST 25Mbit down and 1.2Mbit up. Because @Telus. The problem here is 100% capitalism. We _HAVE_ better ways. But as a society we refuse to implement them because billionaires want more yachts.

  • BruceMurdoch7 BruceM (@BruceMurdoch7) reported

    @trevortombe I will have to check mine but it is pretty bad. Then I got an email from Telus today that they are raising it 5 bucks/mo.

  • DeniseS0718 Denise Sosa (@DeniseS0718) reported

    @DanAlbas Nope! They're throttling my data. I cannot get service, I pay for data, that won't connect. I'm fed up of this crappy Canadian phone service providers. We need more than Rogers, Bell and Telus. And we don't mean their little MVNOs like Chatr, Koodo that they own🙄 #IHateRogers