Telus

Telus Outage Report in New Glasgow, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Glasgow, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Glasgow, Nova Scotia 12/05/2025 08:50

December 05: Problems at Telus

Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aneeqs11 Aneeq Ahmed (@aneeqs11) reported

    @adeel_azhar ASA Sir Jee Beavers have been blamed after a town in the Canadian province of British Columbia lost their internet service for some 12 hours. The provider Telus said that parts of the underground cabling, servicing Tumbler Ridge, had been found in the beavers' home.

  • Lioness_Tee Always in Pocket 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    @yegventures @googlenest @madebygoogle I have telus and have never needed to save. Hopefully they have a answer suitable for your needs. 🤞🏻

  • Eran01218646 Hike time (@Eran01218646) reported

    @RogersHelps Areas like calabogie lose service as well while folks with bell or telus have full bars

  • lovelye101 🇯🇲 (@lovelye101) reported

    @telus why is your customer service agent so horrible ..:

  • Mike_Maenck Mike Maenck (@Mike_Maenck) reported

    Does anyone live in Vancouver and if so can you tell me if Telus internet is down?

  • mizzmangoes Mizz Mango (@mizzmangoes) reported

    For as long as I live, @TELUS I won’t forgive you, I won’t spare you. Im going to cut off my internet service and tv service from you guys.

  • caro_nys Caro (@caro_nys) reported

    @BestBuyCanHelp It would be super awesome if you could get a phone number for the stores so we could call instead of having to drive to the store. The worst possible customer service set up ever. And I’m with @TELUS

  • nathan19salmon Nathan Salmon (@nathan19salmon) reported

    @hhwyfe @sunrickbell What’s TELUS point when lockdowns are never going to end.

  • TAtherian TerrAtherian (@TAtherian) reported

    @CC_Hesselbarth @TELUSsupport Very near end of the telus work day they finally had a escalation supervisor called back. 4 hrs worth of waiting on hold or for callback, eraned me no answers, nor solutions to the biggest issues, connectivity, and reqire a call tomorrow to finish. Only plus side. 80$credit.

  • HarvestHillsYYC Harvest Hills Cares Calgary (@HarvestHillsYYC) reported

    One family has a over due utility bill in the amount of $263.40. One family owes Telus $482.12. The last family needs help with their utility and internet and phone bills in the overdue amount of $716.30.