Telus Outage Report in New Hazelton, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hazelton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Huan
(@bill_huan) reported
@quinnsedgework I just got off a 1:30h call with Telus trying to fix this lol I’m freaking out
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Dr. Julie
(@SavageBean) reported
@BMatB @mikamckinnon @DocDaoust Then yes, I for SURE recommend buying cell phone service from a Fido or Koodo instead of a Rogers, Bell, or Telus. Teksavvy contracted with Bell in my apartment building for internet service and (unprompted) LOWERED my rate while I was there
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power pop 🥀
(@naddie24) reported
TELUS = WORST EMPLOYER EVER TELUS = WORST PROCESS EVER TELUS = WORST COMPANY DO NOT APPLY TO THIS COMPANY. I WILL NEVER RECOMMEND THIS COMPANY TO ANY OF MY FRIENDS AND FAMILY. WORST CALLCENTER INHOUSE COMPANY EVER. WORST EMPLOYER EVER. WORST OF IT ALL!!!!!!
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b ran out of time
(@bh_) reported
from
Mount Pleasant, British Columbia
Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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Haley
(@hales0104) reported
@TELUS Have been on hold on the phone for over an hour. No TV or internet for 2 days, 2 techs have been out, today’s tech said the problem was resolved. Not resolved at all, still no TV or wifi. It’s -30 so we can’t go outside, a pandemic so we can’t go anywhere, fix this ASAP.
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🇨🇦 Sandy Rice 🧶🐈
(@Birdhouse7S) reported
@StringerCBRH I was with Telus for a good many years. Same issues with high prices and no customer service or support. They always threatened to take the service away so I let them. Went with Rogers. Bell and Telus are the same. Shoddy service all the way around.
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Mika McKinnon
(@mikamckinnon) reported
@BMatB @SavageBean @DocDaoust Telus (which owns Koodo) & Bell (which owns Virgin) all use the same network, which has better rural coverage than Rogers (which owns Fido) if you ever plan on leaving the lower mainland. Everyone else has even-shittier networks if you travel AT ALL.
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Dr Ben Britton
(@BMatB) reported
@mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...
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Mika McKinnon
(@mikamckinnon) reported
@SavageBean @DocDaoust @BMatB Koodo uses the Telus network, which has the best rural coverage so it's actually... I wouldn't say great coverage, but less terrible? You can actually make calls from Kamloops?
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Di4BRC
(@BrcDi4) reported
@TiredMamaG They want to push the Telus app so if your family doc cant afford to offer the service you’ll go to the app.