Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 11/23/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pat72466 Pat Pendergast (@pat72466) reported

    @IRPlawyer I'm back up as of late last night... whole thing is BS! 2nd time in 15 mths wtf? I had moved my wife's phone to telus and now it could be me moving on

  • GrandmaGotSpunk GrubbyGrouper (@GrandmaGotSpunk) reported

    @thevivafrei actually, it does to some extent. Being Rogers owns the companies that control the servers that operate the interac terminals, atm's etc; it would benefit having more competition. IE: say you have Telus TV (& its run by Rogers) if Rogers is down, so is Telus (hypothetically)

  • afathersbastard myfathersbastard (@afathersbastard) reported

    @RogersHelps @Rogers This was 9 hours ago and I STILL have NOTHING. My phone says I have signal, but I have no phone, text, messaging or internet. Nothing. 2 DAYS with no phone service if I’m not at home on my TELUS wifi. W T F

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • 5minutesformom 5minutesformom (@5minutesformom) reported

    @richardzussman Fortunately my kids’ phones are on their Dad’s Telus account, so I’ve been able to borrow their phones to make any important calls since Rogers went down yesterday morning. Even now my Rogers phone is still not working. #rogersoutage

  • suzanneproulx12 suzanne proulx (@suzanneproulx12) reported

    @CTVToronto The big culprit is our CRTC. W/o pay for the highest internet rate in the world and now this. I had an emergency in my apartment, could not even call the super. A friend with Telus saved me and my neighbour with water damage

  • afrodykee 💎 TS ***** Genesis Evangelion 🦯 💎 (@afrodykee) reported

    Canadas telecom oligopoly problem is so bad since even if you don’t use Bell, Rogers or Telus, the smaller providers often use the infrastructure of the big 3 so if there’s an outage, you’re also ******.

  • KMarkSchneider Mark Schneider (@KMarkSchneider) reported

    @ShayeGanam Telus internet and a brutal, so slow it is hard to get any work done!! I think the old dial up was faster!! Telus needs to upgrade their service and dramatically reduce their price!!

  • shoppingblonde Lynda #NoAbortionsNoSex #RoeVWade (@shoppingblonde) reported

    @sandmanxo @TELUS I call BS NO Service provider can guarantee 100% UP Time! In addition to the fact Telus has had their own outages twice recently.

  • euph312 Paul Routledge (@euph312) reported

    Thanks #Telus for the poor cell coverage today. My signal dropped less then 4g right by the #BellMTS tower south of Bdn, MB. #Strava