Telus Outage Report in New Hazelton, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hazelton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JFK
(@john_jfked) reported
That the support made me disconnect This whole situation makes me feel like I was lied to or scammed I pay around 300-500$ a month with every Telus application I have but with everything that has happened to me this past month I might find
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Perry
(@macpm3) reported
@ChrisSpace4 Which seems like a lot of techs don’t know about being able to do that? One of those “technically can do, but Telus says no” kind of things? I’ve never been able to get concrete info on that.
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Koleff
(@Koleffwest) reported
@TELUS we have been over-billed $590 for US roaming charges on Vancouver Island. Your support and loyalty teams refuse to credit our account for service we did not use. We will cancel all of our services
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Looking Glass
(@Look4Glass) reported
@TELUSsupport I have been awaiting your FRAUD DEPARTMENT to call me back AS PROMISED, for 5 days now!! I have been on hold for over 3 hours today, nobody at Telus cares!! WTF IS GOING ON?!!!
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EyeRise
(@eyeriseca) reported
Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.
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bbcrzyfan
(@bbcrzyfan) reported
@Koleffwest @TELUS if you are in Victoria, the signal can bounce off USA towers. idk where you are but i'd pin them down as to the problem. Maybe force them to give you a printed copy of calls. You cant be in USA and 10 mins later calling someone down the road on the island. Proof is paperwrk
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K. Shanks
(@Kim06812698) reported
@TELUS @TELUSsupport not acceptable. Called Telus last week to start the bring back on my phone. Was told price and phone was locked to my account while sorting out another issue. Week later prices have changed & phone is no longer available. What are you going to do about it!
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Renaissance Farm Saddlebred Horses
(@RfSbreds) reported
We’ve been without our @TELUS satellite tv since Dec 9th. Bill in the mail today, and you got it, they have the cheek to charge us for that missing service. @TELUSsupport
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Dani Pratt
(@danipratt21) reported
@TELUSsupport Service in the Apex Mountain Resort area has been down for over 24hrs for Telus smart hub. This length of outage is unacceptable. When will this issue be resolved?
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Baynish
(@bbassit4eva) reported
@TELUSsupport @spencerbennett1 @TELUSsupport - I was unable to reach a person. I kept going in circles, despite my best efforts. I’m a 20-year TELUS customer and I’ve never been more tempted to move elsewhere!