Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/16/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    Apparently @TELUS @TELUSsupport is down too for cell phones? People can’t make calls?

  • gordmccallum Gord McCallum 🔥🧱 (@gordmccallum) reported

    @RyanBoughen @Mortgagedoddyyc and I were just on the phone - both on Telus Mobility - and neither one of us can make or receive calls. Maybe the US shot down a Telus Mobility balloon by mistake. ;)

  • hckydreamer Jimmy (@hckydreamer) reported

    We been having connection issues most of the day today. My company uses Telus for all our employees. Lots of problems with dropped calls or just not connecting at all. @TELUSsupport

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    If your cellular service provider is @TELUS or a TELUS-owned cellular provider (e.g. Koodo Mobile), access to 9-1-1 may be impacted at this time due to an outage impacting some TELUS mobility services.

  • amberabou Amber Abou Daher (@amberabou) reported

    @TELUSsupport still having issues with telus mobility. No call or text. North Calgary. Any suggestions?

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    Please use a landline telephone or a cell phone on another carrier to dial 9-1-1, or go to your neighbours, or your nearest fire hall to access the callbox. We are working with TELUS to determine when the outage will be resolved.

  • BERGHIEDUB BERGHIE (@BERGHIEDUB) reported

    @rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen

  • JadePriest Jade Priest (@JadePriest) reported

    @DJPh03NiX @TELUS @TELUSsupport I have a Telus and Sasktel cell phone and both not working located north of Vermilion

  • JamesTCanadian antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta

    @Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca

  • GekGurly Angela Smith (@GekGurly) reported

    @TELUSsupport @ckremidas The Telus outage page states the issue is identified but not resolved. @TELUSsupport