Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/11/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JM_IMO JMM (@JM_IMO) reported

    @TELUS Hey Telus, do you really have anyone employed to offer customer service? i have been calling and the wait time is over 1 hr with no call back options. Absolutely ridiculous! you are charging transactions fee to use credit card but no improvement in CSR?

  • crypt0ccurrence 420hz.eth (@crypt0ccurrence) reported

    @TELUSsupport hi I’ve just switched to Telus and i’m not receiving any calls! Help

  • ThatGuyNovaTV NOVA ||🍁|| The Falic Empire (@ThatGuyNovaTV) reported

    So update on my @TELUS / @Asurion issue. 21 days from my report that my "New" phone didn't work, I got my replacement device. Also got information that in the protection plan contract it says 'Replacement device will be refurbished or new if none are available'. (1/5)

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @TELUS Your service sucks..

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Aecernist Hi there. We're sorry for the delayed reply. Please send us a private message regarding your issue with the TELUS service and we'll look into it.

  • IwroteIT Krista Sylvester (@IwroteIT) reported

    @TELUSsupport 3hours + counting away from work on hold to fix @TELUS billing mistake threatening 2 send 2 collections via random email from when i moved 7 years ago + kept same services, never missed a payment. now suddenly owe $ and cannot get thru 2 anyone. 24 years as a client

  • SarcasticSam15 Sarcastic Sam (@SarcasticSam15) reported

    15 GB / $40 month cheap cell phone plan on Bell Telus Network unlimited Canada wide calls international text (within Canada). Rewards lower that price further message for $10 off one time referral code

  • DouglasPollitt Doug Pollitt (@DouglasPollitt) reported

    @ElCanaco @TELUS @CPLsoccer Fair enough, but not sure you're in a great position to complain about a service you don't pay for. It's not as though they owe you social media outtakes.

  • mobius84 Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • MisaAmaneSimp3 Declyn (@MisaAmaneSimp3) reported

    Anyone else with Telus Fibre Optic having issues?