Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 12/21/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelleyZambardi Shelley Zambardi Hineline (@ShelleyZambardi) reported

    @WhistlerBlckcmb @TELUS That’s great, but what the heck with the ZERO customer service?! Family has been season pass holders since 1999–never had anything but first rate service. Now—Five days of being put on hold for hours, then disconnected, online chat que wait time 286+min then try back tomorrow. 😫

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • josh_travnik Josh Travnik (@josh_travnik) reported

    Oh fun, they hung up on me. Really, @TELUS @TELUSsupport? I was on hold for over an hour and then you hang up on me?

  • JustDividends Just-Dividends (@JustDividends) reported

    @DividendsFrom Added to my Telus (TSE:TU) position yesterday but I agree Good thing allocation targets help with the decision on those days

  • TG1ng Tyler🇨🇦 (@TG1ng) reported

    **** telus all my homies hate telus

  • Andiecip Andie (@Andiecip) reported

    @Awardcon They were getting to the point of harassing as they’d call all day and night and sometimes hang up as I answered. I ended up having Telus support look into my account and remove any sign of allowing marketing calls. One way to annoy me as a customer is to keep phoning me nonstop

  • MarkLegault Mark (@MarkLegault) reported

    One of the few days this past week I’ve actually had a lot of motivation and focus to work on stuff and the power is out, and on top of that the @TELUS coverage here is garbage, and my hotspot won’t connect properly.

  • SusanFDe Susan De (@SusanFDe) reported

    Apparently service canada is filing a legal case against me. I think I'll pretend it's a scam call and ignore it. Honestly @telus are you making money from this nonsense?

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    @valriw @TELUS @TELUSsupport Yes, he came to our door. I'm not trying to be a Karen. Not one bit. It's a pandemic and Telus is the root of the problem. Ugh. Sorry for venting. I certainly appreciate your information, big time. I'm just dumbfounded why Telus would be so damn stupid.

  • MichelleBailey1 Michelle Bailey (@MichelleBailey1) reported

    @JennArndt @MindyJoss Mindy...I am dealing with a similar issue with Telus. It's so frustrating.