Telus

Telus Outage Report in New Hazelton, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/07/2026 02:35

March 07: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Maheshms223 D Leo (@Maheshms223) reported

    - Telus Canada I am unemployed since dn anyhow I was managing by teaching in a coaching institute but now due to lockdown I am in bad condition. So please consider my request for employment. As of now I will do anything, Please consider my request.

  • Sarahpiehl Sarah Piehl (@Sarahpiehl) reported

    @PoKo_Doppio @Crackmacs @getmoby That’s so frustrating!! Last year when I had to renew shaw didn’t care and was going to charge me $200/mo. Switched to Telus and it’s awful! Service drops out, took four months to actually get my bill correct. I’ve heard Telus is great in newer areas though.

  • Ottagonia_ Ottagonia (@Ottagonia_) reported

    Anyone on the Koodo cellular plan which is owned by @telus better be prepared to pay more for their mobile fees. Telus actively discussing taking all it Koodo subscribers back to it corporate Telus + shutting cheaper rates + it Koodo affiliate down. May happen.

  • MtnSounder Mark H (@MtnSounder) reported

    @Quea_Ali @TELUS I agree. Felt bad for the guy. He looked very uncomfortable and I doubt anyone wants to interact with him. At least he was working.

  • BCTallTrees TallTrees OpenWaters (@BCTallTrees) reported

    What’s the better phone/ internet provider? (I’m in Bc so there may be providers elsewhere not here) (Also: if Telus were an inanimate object, I’d spit on it, light it on fire, piss on it then grind it into atoms 🤬...just curious if they’re all bad b4 switching)

  • CourtneyGRVS Courtney (@CourtneyGRVS) reported

    Hey @TELUSsupport @TELUS when a client tells you a charge on their bill is fraudulent it’s a good idea to look at records and realize it is in fact fraudulent. Also, your customer service refused to help or reverse the charge. Boku is a scam site, flag them and reverse charges.

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @MtnSounder @Quea_Ali @TELUS I feel bad for kids that are raising money for their sports teams or charity. Apparently some people have been just awful to them. Just don’t open the door if you don’t want to speak to them.

  • CuriousMathy Alberta Mathy (@CuriousMathy) reported

    @CBCAlerts Remember the time Kenney gave away quality masks for photo ops and cheap popularity points and bought stinky, badly fitting ones for Alberta HCWs? We just might send help to Ontario and replace with Telus Babylon. 🙄 #UCPincompetence #FiretheUCP

  • adamchiasson Adam Chiasson (@adamchiasson) reported

    @back3rman @Crackmacs @getmoby Happy with it? We’re with Telus and in an older part of town. Lots of problems

  • jfmezei Jean-François Mezei (@jfmezei) reported

    “202.The Commission is not persuaded by arguments that it is infeasible or too costly to construct a wireless network. “ #CRTC obviously didn’t look at Bell and Telus who decided this in 2010 since neither could afford to build national network and joined forces.