Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 10/23/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itskebon Kevin (@itskebon) reported

    discord down on telus internet :( working fine on mobile data

  • KayyRaawr Kayrawr (@KayyRaawr) reported

    @Moopoint44 Who is your provider? Telus has call control and it was fantastic! I’m with Bell now and I don’t have call control and it’s the worst!!!!

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUSsupport As I am out of canada I cannot call telus.I need help and reply thorough email.thanks and regards rajat

  • ckyys Cheryl K (@ckyys) reported

    Anybody else have their cell phone down for 24 hrs now -- Telus network?? This is CRAZY. And yes I paid my phone bill -- I knew I had but I double-checked.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @hakubyaku97 Hi there! Are you doing work for TELUS International? This is the support channel for TELUS mobility, phone and internet customers in Canada.

  • GamingShio Shio the Gaming Fox (@GamingShio) reported

    If my connection craps out next week while I am downloading my Mystery Gift presents, I will personally give Telus hell for trying to damage my router with their new stupid forced underground electric wires.

  • cleveland_lou mary lou cleveland (@cleveland_lou) reported

    @telus support. Why is my cable box not working for regular TV but does for Netflix

  • TylerIngram Tyler Ingram (@TylerIngram) reported

    @TELUS So, who wants to help me switch from Shaw to Telus PureFibre? Apprently the website says it's not available but yet I talked to the installer a couple days ago who was hooking up our neighbours? (we're a duplex and the fibre termination is on our side of the property

  • jzaal jay zaal (@jzaal) reported from Lamont, Alberta

    @elks @TELUS Bringing him down like our record... But wait till next year.

  • 10mindugolfe joce (@10mindugolfe) reported

    @Neil_McNeil Watching Katy Keene in French on Telus network.