Telus Outage Report in New Hazelton, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Karim Nagy Habashi (@KarimNagyH) reported a minute ago

  @TELUS worst company in Canada COUNTRY THIEVES!!!!

• Chubby Chuck 🇨🇦 🐷 🐝 🐔 (@ChubbyChucks) reported 4 minutes ago

  @manyra I just got an offer in the mail is that DSL? I really don't want to subscribe to anything Telus because they're in cahoots with Kenney. But I might have to lay down with the devil if this keeps up.

• melanie (@catswarm) reported 5 minutes ago

  @TELUSsupport At some point in the course of all of these service calls over the past year, I should have already been referred to the “right team,” don’t you think? Is this “right team” a team that absolutely no one else who works for @TELUS knows about or can access?

• sarah panda🐼 (@sarahhpanda) reported 6 minutes ago

  bell next door needs to help their damn customers and not send them to Telus when it’s a bell problem. Like we can’t fix bell emails dummy

• st (@stalwar) reported 11 minutes ago

  @TELUSsupport since September our TELUS public Wi-Fi and cellular pico cell has been not working. The issue is a broken/kinked single mode fibre patch cable. Can you please send someone out ASAP. This is ridiculous!!!

• GadgetBoy (@GadgetBoyActual) reported 11 minutes ago

  @CRTCeng Hey there. Can you tell me how to file a formal complaint against @telus for illegal marketing calls? I signed up for internet over a year ago. When I did, I told them no marketing calls. Since then I've gotten marketing calls from their mobility team about once a month.

• Keri-Anne Lawton (@manyra) reported 13 minutes ago

  @ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.

• ALGO BOT NEWS (@algobotnews) reported 14 minutes ago

  Telus says 5G network now reaches 70% of the Canadian population $TU

• ziggy stardust (@taxbuster88) reported 16 minutes ago

  @CRTCeng @CCTS_CPRST .@Telus threatens people with decommissioning of rural POTS and what do you do? Nothing. I'm fighting for Emerg services. You are effing the dog. Wanna help? Show you're ACTUALLY a "regulator" and not just a marketer. #CRTC

• Reli (@PrettyS70040131) reported 20 minutes ago

  @TELUSsupport @11Rooneys This is a joke? I am on the phone with telus. Waiting time 2 hours if I am lucky...plus I have to do trouble shooting and so on. Why I have to pay for this?