Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/21/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Beaproaboutit Gulag Inmate 00069 (@Beaproaboutit) reported

    @TELUS You are potentially the worst cable internet provider in Canada. Buy me out.

  • Modern_Ren_Geek Margaret Sutherland (@Modern_Ren_Geek) reported

    @TELUS I am upset with Telus. My 91 year old Grandma had Telus out to change her phone line last week, they broke her dryer vent. The worker claims it was already broken, despite my Grandma seeing it wasn’t broken prior, then saw him pick up the pieces. He won’t admit he broke it

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    If residents are experiencing issues this evening joining The City's public hearing, please try the alternative Telus System: Call 1-855-699-3239 Access Code: 161 362 2333 Password: 634 293 49 Please use your phone to mute until your turn.

  • SoupVessel fully vaxxed infinite chimps (he/him) (@SoupVessel) reported

    @staceyy_j Telus is a garbage company on top of the issue of corporatizing public health.

  • apocalypseher Siobhan (@apocalypseher) reported

    @deadsquid I've been considering going back to Telus, actually. I need to reliable service.

  • red90rover Red Ninety (@red90rover) reported

    @imgrund I'm not in Ontario. In Alberta, they introduced a health app and was later found to have serious privacy issues. Look up "Telus Health".

  • Zer0PucksGiven Jez (@Zer0PucksGiven) reported

    @alexlovesburrs Thats what got me to Shaw from Telus, but then you realise why it's so cheap. I won't go back again. I never have service issues with Telus but Shaw was regular and I had billing issues numerous times

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Played the @TELUS merry-go-round today looking for a new plan. After a hour of being bounced around from 3 different countries came to the opinion Telus didn't want me as a customer. Going Cell plan shopping.

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service

  • awoke2021 Shawn (@awoke2021) reported

    @Shawhelp You’re down in Leduc. It was from Telus digging and installing their underground lines that’s been causing problems.