Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/16/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Exxtrahands 👑MediatorCJ ᵀᴺ (@Exxtrahands) reported

    @TELUSsupport I've been holding on now on the phone with my issue for the longest time. Like this is ridiculous. 1hr 50mins and still waiting. Sigh! Why did I switch over from Fido to Telus. Why?? Lost my iPhone 11, still no trace to it. Phone bill higher than I could imagine

  • knutsonpatrick9 S.A.D. Canada (@knutsonpatrick9) reported

    Good Evening Telus, Please shut down your service until further notice

  • Freshprinnorth pitching for the Yankees, Shooter McGavin! (@Freshprinnorth) reported

    @_StanleyPain_ @TELUS True, but we’re probably a few days away from her signing up with a different phone company, and when she does get ahold of them, it would be to cancel her service.

  • TerraHazelton Terra Hazelton (@TerraHazelton) reported

    Looking to switch service providers from @TELUS to a company with decent customer service. Very disappointed with Telus. Own my device now so I’m a free agent. Who do you love friends?!

  • SimranRoohi Simran Singh (@SimranRoohi) reported

    If youre a Telus customer in the North Burnaby area… there seems to be an outage rn😵‍💫 @bbybeacon @TELUSsupport

  • kathkerr1 Kathy Kerr (@kathkerr1) reported

    Telus customer service ruining our day.

  • kristinafanzega kristina🇺🇦 (@kristinafanzega) reported

    @discoveryplus @TELUS I've been asking since 2020 when a package will be available on #optik TV. I'm told 'soon' .... 3 yrs later, still not available. Can we fix this please 🙏

  • _StanleyPain_ Stanley Pain (@_StanleyPain_) reported

    @Freshprinnorth @TELUS Can't cancel when you can't talk to em lol.

  • joestar76 joey V (@joestar76) reported

    @gurgavin We are told 6percent Everything I touch or service i use has gone up more than 6 percent. I did get a little break from Telus LOL Not sure how this B S number is calculated. Feel l think on many things its like 20percent

  • mikep75446070 BARRY ALLEN (@mikep75446070) reported

    @somi_teslagirl @RemoCan62 @SpaceX I have friends in aldergrove and you either have Shaw or Telus …. Satellite….. speeds are terrible out there