Telus Outage Report in New Hazelton, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hazelton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Sharma
(@rajshar25) reported
@TELUSsupport How do I return my old equipment for home internet to you? There is no communication from your end and I won't call your customer support as they make you wait for over an hour every time @TELUS
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Burkie2021
(@JTHall55) reported
@TELUSsupport my neighbours and I have all Huawei smart hubs installed about 18 months ago. A few of the smart hubs have been dropping the wifi signal all the time. We feel this is very much a hardware issue. Thus far no one at Telus has gotten back to our requests for service
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LADDU
(@Lxddu) reported
@sxedtal I was with Telus for the longest and then someone told me to use Shaw cuz it's faster. Their servers crash like 4x a day, it's so bad.
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Andrea Espinoza
(@Fabiolafrommars) reported
@TELUS worst company I had to deal with. They don’t honour their word and are always out to get as much money as they can from you.
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Tommy Mclean
(@TommyMc37343878) reported
@mmorden @TorontoStar Yes it is Mike and that is after the Lieberals gave Bell 122.9 million dollars of tax payer money to supposedly help keep these people employed. Rogers received 82.3 million and laid off many employees. Telus received 38.6 million.
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Alex McRae
(@BCLIONS_54) reported
@TELUSsupport technician to come and repair the intercom. Until today at 1:30pm when a @Telus technician called me to inform that his supervisor told him to not do the service call. My tenants are from Refugees from Syria and didn't speak much English 5
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Rob
(@sledRob) reported
@TELUS I have been a customer since 1989... this is unacceptable and I am getting tired of talking to your CSR’s... I see a end to our relationship coming as this is unacceptable...
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The Martlet
(@TheMartlet) reported
BREAKING: According to UVic Network services, between 11:46 - 12:16, Telus and Shaw home internet users experienced "intermittent or complete loss of connection to campus network resources". Shaw experiencing a 'internal routing issue', which is causing connectivity problems.
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Alex McRae
(@BCLIONS_54) reported
@TELUSsupport years ago. That is likely why this problem was fixed at the time. All my family are currently in the process of cancelling their @Telus accounts.
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CryptoVan
(@CryptoVan1) reported
@TELUS Telus has the worst customer service. Period.