Telus Outage Report in New Hazelton, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hazelton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Campbell
(@BhvCampbell) reported
@GlobalBC no sound on your channel. Telus optik in Kamloops. I've been forced to watch Citytv Van. Rude!
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John MD
(@John1MD) reported
2...I wonder if Telus's "My Health" virtual care app has that same problem. I wonder if Telus has specifically destabilized it's "independent-physician" used EMRs in order to my us look like liars, so that Telus can have an advantage pushing Alberta to corrupt-care medicine
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Bonzhai
(@Bonzhai1) reported
Hey, Telus, what is happening with the internet connection? It has been really slow for the past few days. @TELUSSupport
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kagen ツ
(@kagenrr) reported
have yet to find a reason for the price increase with @TELUS. service reps claim that it’s to ensure the best service in canada, meanwhile the city of toronto had a data outage yesterday. telus continues to mistreat longtime customers — will have to look elsewhere.
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🤖 Dustin
(@Bashfulrobot) reported
@vicnastea Hey there! I work for Telus International doing cloud architecture. However, I'm green as green can be with kubernetes. So I'm mostly just starting down this path... 👶
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Ben Lucier
(@benlucier) reported
@JonathanDunnett @TELUS Yeah, I went with Telus because I knew it was Bell’s network here. But it FEELS different. I’d like to understand why two iPhone 12s— one on Bell, one on Telus — would have slower speed and crappier signal then the Bell phone. Any ideas?
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FranSpoooOOOoooky ☠️
(@Apollus_Sol) reported
@W1shYouTheWorst bruh I just switched to bell the only budget ones were like from telus bell or rogers because everything else has **** data connection
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JohnFashionGuy
(@JohnFashionGuy) reported
@PaulineWorsfold @TELUS That’s just rude…have they told you yet (by recording) how ‘important’ your call is to them…I mean not important enough to hire more staff…or do anything about your long wait…but …thanks for calling!
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General Ro6ert
(@General_Rob_) reported
Called Telus about my wifi issues and I was told to have everything on the boosters instead of the modem so we’ll find out tomorrow if that actually fixed anything.
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Dr Eamin⚓️
(@peng_dreamer) reported
@John1MD At times, our clinic also has difficulty sending faxes. We have a Telus owned EMR. Talking with fax service provider and EMR tech, there appears to be some systemic issues with the physical fax delivery route. See if you can adjust fax settings to allow for x6 tries before fail