Telus

Telus Outage Report in New Hazelton, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 12/29/2025 23:55

December 29: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ginavetro_ gina vetro (@ginavetro_) reported

    Any recommendations for reliable and affordable home Internet service in Calgary? (Besides Telus bc it doesn't have service in location of new apartment)

  • piyesisbrand Joshua Brass Fraser - Piyêsîs ᐱᔦᓰᓯᐢ Marketing (@piyesisbrand) reported

    @TELUS @TELUSBusiness @TELUSsupport Hi there. I currently have 75 Internet - keeps freezing/slowing down. The signal broke 3 times during a meeting I was hosting. We've been with Telus for years, apparently we are eligible for Fibre Optic, but they keep hanging up. #Calgary #help

  • funnygurl01 nobody (@funnygurl01) reported

    @Arrrgh2001 @TELUSsupport Just got a $100.00 credit on my telus account because of my migration ***********. Fight for compensation if you are a victim of Telus incompetence and negligence! Pass the word. I will help you with that.

  • NurseGingerJen Jennifer (@NurseGingerJen) reported

    First time in my life I can say @TELUS sucks.

  • itsbetter2gethr Bliss 🐝 (@itsbetter2gethr) reported

    Big Telecom took hundreds of millions of dollars in emergency COVID aid from the federal government and paid it out to their investors. Now some r laying off employees in droves while raking in massive profits, jacking up prices #payitback @Rogers @Bell @TELUS #stopthesteal

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    Scratch that, apparently it's telus having the worst service ever. What the hell am I paying $110 a month for again? This is bullshit man, I had better service in Alberta, for **** sake.

  • Medibrat Bex (@Medibrat) reported

    I know it's this end, because if I disconnect from my wifi and use my cell data (also ridiculous because @TELUS also cannot provide reliable cellular service), that works.

  • ChristaBorg Chris 'ChristaBorg' Conley (@ChristaBorg) reported

    @breadwitchery Telus** lol voice texting sucks

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    Why is @telus so horrible at listing games on the guide on the NHL Centre Ice channels? @TELUSsupport

  • 902intoronto 902inToronto (@902intoronto) reported

    @Victoria59L @Bell @Rogers you’re lake huron right? our cottage has embarrassingly bad service for us on bell/telus towers up there. thinking of getting a wifi repeater just to have internet at all since the cell reception is borderline non-existent in the kincardine area