Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/16/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tlodge28 Tracey Lodge (@tlodge28) reported

    @calgaryherald @TELUS Well, Telus. We live 10 minutes outside the city limits. We had a wireless connectionthat kept on going down and it was slow. We had to switch to Starlink.

  • chaysecarr Chayse C (@chaysecarr) reported

    Has anyone else’s cell phone service with Telus been terrible lately or is it just me?

  • ThisIsTheTaxman Walter Sobchak (@ThisIsTheTaxman) reported

    @StephenPunwasi *cough* taxpayer funded *cough* ...so long as the CPPIB has a big chunk of Bell/Rogers/Telus you will never see meaningful pressure in favor of Canadian consumers.

  • caf_goodness J Hirtle I wish ALL #TERFS a V Pleasant DIAF. (@caf_goodness) reported

    Stories while working for @Eastlink Cx: calls because cable is out -cant find CX number -Cx irate -Finally reveals, not Eastlink CX. "so you're a telus customer" "Yes" "Call telus" "But your people..." "Call, TELUS" "WELL, I will NEVER call Eastlink again." "OK, bye"

  • TheSouthPawDog TheSouthPaw🍁 (@TheSouthPawDog) reported

    @calgaryherald @TELUS How about northern Alberta? Our only option is Telus 6, most days we get less than 2mbps. Telus will literally lose every customer they have here when starlink becomes available, over half my workplace has already bought their starlink equipment and are just waiting.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • haykeye13 Looking for Truth (@haykeye13) reported

    @calgaryherald @TELUS Your network is unusable for most of the day at my farm. Between traffic shaping and connection issues, your network is useless in my area. Can't wait for my starlink dish to arrive! Good bye Canadian telecom gouging! #NationalizeTelecom #Oligopoly #Robellus

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    If I have to pay one cent over my usual bill, for the same lame service, I am cancelling my cable service asap, @TELUS @TELUSsupport. How can you be SO bad at your jobs?! Oh that’s right, @TELUS is pretty much a #monopoly so that #darrenentwhistle has his fancy jet 👿

  • SeamusAndrew2 Seamus Andrew (@SeamusAndrew2) reported

    My internet has been down since the 29th…. WHAT ******** SHAW CABLE?! GIVE ME SOME ******* SERVICE! I’m done. I’m switching to Telus. I’m making them get my **** up and running, and then I’m switching to Telus. Shaw can hit the Bricks. Terrible service.

  • DanEstey5 Daniel Estey (@DanEstey5) reported

    Was basically told to go and fly a kite by two service reps. What kind a crap is that @TELUS. This is the business you are in? Telling your customers that buy products from you that it’s not your problem and to have a good day? Absolutely pathetic and brutal