Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/02/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EthanYVR Ethan (@EthanYVR) reported

    @2closetocall 1. The TV anywhere app I use don't have ads, the non-premium broadcasters apps do 2. I only subscribe to News+Sports+Crave which works just fine added to basic cable. Everything else is stuff I'd never watch. 3. Telus lets you modify online now, or did last time I did it.

  • DillonForsberg Dillon Forsberg ⭐️ (@DillonForsberg) reported

    @det_doowlle @connieinygk @nationalpost You can get mobile service from Telus, Rogers, and Bell in Sask and they offer lower rates here than they do in the rest of Canada. Do you even know what you’re talking about?

  • davidhogben davidhogben (@davidhogben) reported

    @TELUSsupport I am aware of the options. You should be aware that making it more difficult for clients to pay every month will cause them to look for better customer care with another provider. Telus seems determined to drive clients away.

  • HoggHead2375 HoggHead (@HoggHead2375) reported

    @TELUS @TELUSsupport What a **** show you guys are. Been on hold for 6 hours yesterday. And 1.5 hours today. Nobody know what the heck they are doing. They are great at taking money though. What a **** show your company is in!!

  • Samanth03183691 Sam I am. (@Samanth03183691) reported

    @Howlingmutant0 @baltic_dan Lol no. I used to work at that CHC a while back on a short term contract.. That database software was some garbage called NOD - Nightingale On Demand (bought by Telus now, if you care), but it had this amazing VTT app built in. Only the employees who worked directly with clients

  • thelibbiegrant Libbie Grant (@thelibbiegrant) reported

    On the phone with Telus tech support, and it's... actually a good experience?? Jerome is a badass. Love ya, Jerome.

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    Hey @TELUS I called yesterday to report that more than HALF of my calls are being dropped, but guess what? The call dropped! Never had this before. What’s going on?

  • SocialNutmeg Meghan (@SocialNutmeg) reported

    The Telus guy goes to leave, then says he has to go help identify his best friends body. Wish I had known prior. I didn't need internet that badly. Coulda waited. 😞

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • KLeighT28 Kristan (@KLeighT28) reported

    Questioning @TELUS and their values on customer loyalty. Been with the company 14 yrs and they offer me nothing when it's time to upgrade. Time to shop around.