Telus Outage Report in New Hazelton, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hazelton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin Small
(@DustinSmall75) reported
Well it was over 2 weeks ago I phoned to tell @TELUS that my parents land line wasn't working. Guy told me that I wasn't on the account so I couldn't request a service call, BUT he would escalate it and let me know the next day what they could do. Never heard back from anyone.
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🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉
(@kelownagurl) reported
@L82be Yep, I did read that. But I still don't see how it's privatized. In a privatized system, individuals pay extra for a service. In this, they don't. Telus is providing the technology and get paid for it, yes. But I would assume any doctor using technology will be paying for it?
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Yannick Wolfe
(@Trickster_qc) reported
@Jaime_Rivera That HTC Touch was pretty bad! I had that exact same one from your Telus and let me tell you it wasn't great at anything
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Chris
(@patsnation0917) reported
@TELUS @NHLFlames Why ******** is this promoted ad every 3 tweets. **** off telus I don't give a ****.
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/
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johnny V.
(@punkrokk65) reported
So how do you actually ‘speak’ to a billing agent @TELUS I’ve called 4 different times and 3 times they never called back like they said they would and once they just flatly hung up on me. Worse customer service I’ve seen in a long time. #Mayswitchcableproviders
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Carlos Chias
(@carloschias) reported
If you ever get internet service with @TELUS make sure you’re never moving anywhere else, as having the service address changed, seems to be a very complex, time consuming, and hit-or-miss process. This is my 6th call to CS after god knows what happened to my acct when I moved.
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𝓚𝓮𝓲𝓽𝓱 𝓗𝓪𝓷𝓼𝓮𝓷
(@Hansen96_) reported
@thecanadiankop If you have a traditional tv package with Sportsnet channels you can sign in with your tv provider ie. Shaw, Telus etc. If not though you'd have to pay for Sportsnet now which is basically sportsnets version of dazn.
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Jim Roche
(@RocheJim) reported
@mobinfiltrator Lack of competition? Bell, Telus and Rogers have market carved up. Sub-brands allow semblance of customer options.
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Jason Haslam #CommitCuriosity
(@JazzlamHazzlam) reported
So, guy with a Telus lanyard who just came to our door on Good Friday and whose response to me saying we were busy was “really? Oh ****”: legit or no?