Telus Outage Report in New Hazelton, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (12%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• The Maker of Trouble (@TheAwkwardDrop) reported 8 minutes ago

  @jo_is_jo @MGHToronto This is awful. I will say Telus Health has existed and provided telehealth services for a very long time including the systems used in pharmacies. Our public healthcare has been at risk for a very long time.

• You, in the bushes. (@youinthebushes) reported 9 minutes ago

  @mayppong @TELUS @Shawhelp I mean if the customer service sucks from both, at least I could have internet that works right. But Telus has to upgrade from 'tin cans and string' out here to make that work or we're stuck with 'we don't know why your internet doesn't work please stop asking' Shaw

• Natty (@natty2u) reported 9 minutes ago

  @TELUS your on hold wait times are ridiculous. 2 hours and counting is unacceptable. If you dont have the man power to accommodate your customer base then maybe your customer base needs to switch to another carrier until you hire enough staff. Might be time to switch again.

• Savannah (@savannahyyc) reported 9 minutes ago

  @TELUS Is it the norm to have uncredentialled reps roaming neighbourhoods to talk about service when they’re “doing work in the area?” Young woman said she could pull up my bill, but had ZERO ID as a Telus employee/rep. I politely declined after pointing out the lack of ID.

• The Highlander (@hal_highlander) reported 14 minutes ago

  HHHS reports that calls placed through other networks such as Rogers, TELUS, or NFTC are connecting. "Work is being done with Bell to resolve the issue as quickly as possible, and HHHS will provide an update when the issue is resolved," reads a June 13 media release.

• Dr. Elle aime le cosmos (@abstractica) reported 17 minutes ago

  @marionetta Yes I had thought to look it up and realised it had never been. I was under the impression it was, as a kid and by the time it switched to Telus, I was barely a teenager. Finally decided to look at the wiki to make sure it wasn't my error and behold.

• Michelle Craik (@michellecraik) reported 18 minutes ago

  @HurleyOCHUCUPE Good thing we gave Telus shareholders $38 million in taxpayer funded CEWS. And $82 million to Rogers shareholders. And $122 million to Bell shareholders. Love it when governments side with corporate power. It’s not like anything bad will happen.

• Hodges43285 (@hodges43285) reported 18 minutes ago

  @TELUSsupport #TelusSucks #Seriously #BadService I am with Telus, I call Telus for some tech help & they kept interrupting me. Over & over because as they said “you keep breaking up sir”. & I said “are YOU complaining about the service YOU provide?”

• Michelle Craik (@michellecraik) reported 21 minutes ago

  @HurleyOCHUCUPE Good thing we gave Telus shareholders $38 million in taxpayer funded CEWS. And $82 million to Rogers shareholders. And $122 million to Bell shareholders. Love it when governments side with corporate power. It’s not like anything bad will happen.

• Alex Dunkley (@thealexdunkley) reported 23 minutes ago

  @TELUSsupport why is telus giving me daily phone calls to my cell that just hang up when I answer. And yes I tried to call and ask but was hung up on when I got my callback.