Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 01/24/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LootCritter Lootcritter🍁Mask Wearer (@LootCritter) reported

    @ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?

  • kaaaaaygee Karla (@kaaaaaygee) reported

    Only @TELUS would cancel your order without notifying you the reason. They also ignored to address the issue, not to mention the amount of times I’ve tried to contact them regarding the status of my order for 3 weeks.

  • kcorr54 Kathryn Orr (@kcorr54) reported

    @ca_london @Xfinity @telus raised my rate by $40 a month and their customer service sucks. Not a teacher(s) who should have free service while teaching from home. Greed is apparently still good.

  • yknot05 y knot (@yknot05) reported

    @JimJohannsson @Citizen004 It's just an 'operational' question I have. There's no feeling of this gov 'hearing' concerns of ABns. No response to us. If I phoned Telus b/c I had an internet problem, it was never fixed, never heard back, I'd wonder what was going on, want to hear fr Boss.

  • aeleitch Alex (@aeleitch) reported

    @Greene_DM i have never forgotten either the Telus cute pigs ad or the Grand Theft Auto coke ad. i'm so tired of surveillance advertising.

  • patmccombe 50s Male in North Zone with Comorbidities (@patmccombe) reported

    @shandro @AHS_media I thought you hated family doctors there Big Red. Aren't people supposed to use TELUS Babylon for these sorts of issues? I was watching you deal with the reporters today - you still need to work on the anger. People who are just doing their jobs you know. @Albertadoctors

  • TTVBRUHMOMENT TRGDemon and 21,497 Others (@TTVBRUHMOMENT) reported

    @TELUS Alright. I don’t need any “ call support “ replies here. They just suck. I got a 500mb/s plan and got 1. Constant 150+ ping in games. Terrible customer service. Not using TELUS again.

  • Bobby604bc Bob Denboer (@Bobby604bc) reported

    @telusmobility Telus Mobility on par with thieving pirates. Can't access their network from new home because of poor cell tower coverage and they offer a pathetic $10/month reduction. Shame on you!!! Looking forward to terminating my 15 years of loyalty today. Adios Telus!!!

  • bmoghadam Brian Moghadam (@bmoghadam) reported

    Unbelievably poor service from @Telus. Home phone line full of static. Two appointments with Telus from over a week were no-shows. Follow up calls offered canned apologies and no explanation. Both cancelled appointments were “rescheduled” without notifying me.

  • AshokRKumar Ashok Kumar (@AshokRKumar) reported

    @TELUSsupport What should be the Telus Internet 50 upload speed? I was told 7 Mbps. I have never seen anything better than 2 Mbps in my house. Several visits by technicians could not improve the situation. Why is there internet blackout 3 - 4 times everyday? I am giving up on Telus.