Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 05/09/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarkatmuss Que Sarah Sarak (@Sarkatmuss) reported

    Plus @TELUS jobs are built to be support work or flexible working hours

  • iverglas iverglas (@iverglas) reported

    @Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.

  • beemerichie Richard Beaton 🇨🇦🇺🇦 (@beemerichie) reported

    @DeondreSmiles Been with Telus 16 now and never had issue, they are expensive though but in terms of service not had too many issues.

  • __M__A__K__ Anarchy Man (@__M__A__K__) reported

    @TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡

  • Jon_G_Olson Jongo! 🐝♦️ (@Jon_G_Olson) reported

    @bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.

  • BcBestRate Hossein Mehrizy (@BcBestRate) reported

    @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

  • wildoutwshaina wildin’ out with shaina 🤙🏽 (@wildoutwshaina) reported

    Telus literally makes my blood boil they’ve been jipping my family and I for ******* years you literally have to tell them how to fix the issues they create @TELUS

  • ScottPerron2 Scotty P (@ScottPerron2) reported

    Hey, @TELUS @TELUSsupport You call me to offer savings on my home phone plan, then put me on hold for 12 minutes to wait for an agent ? Really ? How's your service ?

  • kenmc76 Kᴇɴ MᴄLᴇʟʟᴀɴ (@kenmc76) reported

    @calgaryeconomic @TELUS @Navin_K_Arora Great! Now how about putting up a cell tower in Legacy. It's only been a community since 2017 and no cell service.

  • jazznbluesjrney stephen oliver (@jazznbluesjrney) reported

    @ShawDirect Haven't had satellite service for 14 days & counting at my cabin, scheduled for July 8 tech visit. The sooner the better. Telus has already installed a fibre drop to the cabin so my patience is running out