Telus

Telus Outage Report in New Hazelton, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/20/2026 14:45

March 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    Also people are saying that BCTel/Telus put something on the table the other day that maybe scaring the **** out of Steel Workers, namely their OptikTV platform is going to become self-install/no-install soon that all you overall need to do is download the app to your Apple TV.

  • FreddyStoneTV Freddy Stone TV (@FreddyStoneTV) reported

    Sorry everyone. @Telus had an outage now my @OBSProject is ***** on load properly... Not sure What ******** happened, but I think we're done for this evening. Hopefully, see you tomorrow!

  • CanadaSeabird Sea Bird Canada Immigration Consultancy Inc. (@CanadaSeabird) reported

    @TELUSsupport If you cannot provide support, unable to resolve Case ID 17837955, unable to reply our emails, unable to pick our calls, and only able to send us bills. then, please discconect the phone and internet services. @TELUS

  • margotware Margot C. Ware (@margotware) reported

    @support_shaw your customer service is ridiculous! I just spent 30 mins simply asking if I could get a price reduction and after guaranteeing me a deal in the end the rep backtracked. You are forcing me to switch to #Telus for my Internet, phone & TV. How annoying!!

  • cdnstudent Nick (@cdnstudent) reported

    @TELUSsupport I see on the Telus website lots of things referencing a deal on your home services if you also have Telus or Koodo mobility services, is that for new customers only and if not then how do I link/get system to recognize my mobility service for deals. Thanks!

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported

    @SeamusORegan Can we please crack down on Telus, Maple and these other companies charging for services? That should be low hanging fruit.

  • marcmcpherson marc mcpherson (@marcmcpherson) reported

    Looks like @Fidomobile has decided their service is so exceptional that it deserves a price hike. I tend to disagree. Who has the best rates going on 2 line plans with minimal/moderate data. @Bell or @TELUS?

  • tool0001 Maobao (@tool0001) reported

    @Fidomobile why isn't Fido introducing service where it asks caller to press random number to connect to call to user? Telus has this feature and it stops spam calls from getting thru.

  • MikeMcLaren18 Mike McLaren (@MikeMcLaren18) reported

    @AppenGlobal Twitter is the last resort of a desperate person. I’ve tried the standard means. It seems that Appen needs support desk help. I chose Appen, should take my skills to Telus or another competitor? There ARE jobs needing to be filled according to LinkedIn. Pls help. Thx

  • HiddenPrisoner Hidden_Prisoner (@HiddenPrisoner) reported

    @bushcrafter79 Telus key&talk was shut down from us & Canada gov because it wasn’t as traceable as cell phone and the ability to notify a large groups easily