Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 01/13/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chantalireland Chantal Ireland (@chantalireland) reported

    @TELUSsupport @EComm911_info We need to be able to call 911, never mind make other phone calls, standing on the side of the road 10 minutes from our capital building. This isn’t acceptable Telus.

  • DocMcConks M McC (@DocMcConks) reported

    @dockevinmcleod @TELUS Multibillion dollar company decided to start charging its customers 1.5% to use credit cards to pay for service as if those fees weren’t already built in. I’m done with Telus. They’ll never see another penny of my money. @TELUS

  • gary187432 Gary lgn 🇮🇪🇫🇷 (@gary187432) reported

    @EilisOHanIon So in Cork, Telus international who are stripes subcontractor for customer service will be doing the same I reckon, like with Airbnb

  • JaidonWatt Jaidon Watt (@JaidonWatt) reported

    @TELUSsupport How can I cancel my account abroad? Can I be contacted while overseas if I put my Telus sim card back in my phone?

  • electraglide67 Sammy (@electraglide67) reported

    Is Telus internet down in Agassiz

  • BregmanPs PSBlaw (@BregmanPs) reported

    @KashPrime @GeoffyPJohnston The for profit corp like Telus are pushing telemedicine and practices with limited svc. Urgent care and telemed docs don't treat complex cases, fill out forms for benefits or LTD claims and limit the drugs they prescribe. We pay twice for the patients they refer out.

  • bbruin44 Barrie Einarson (@bbruin44) reported

    @deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P

  • ShaneRedflag Shane's Dog says #GoOilersGo (@ShaneRedflag) reported

    @KyleTWN I was literally one of Bells first clients when they moved west ...great coverage, crap customer support. Finally got mad enough to switch to Telus (can't stand them either, but need the footprint) ...wish I hadn't...they throttle internet hard, ...phone, complain, rinse repeat.

  • Kristy91808800 Kristy (@Kristy91808800) reported

    @ryderseashells I crawled into bed thank goodness for cellular service. Lol maybe I’ll burn up some of my excess data I pay for every month and Telus doesn’t let me keep the amounts left. Always feels good lol

  • junah_b Junah (@junah_b) reported

    @KyleTWN In British Columbia Bell and Telus use the same Towers, but Rogers uses their own Towers and their coverage is terrible.