Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/10/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @telus Don't turn off easy roaming when you travel or telus will scam you with excessive roaming charges. Should be criminal. What a scam. They sure know how to treat 20 year long customers. Criminal imo. Should be taken to court.

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUSsupport yes, telus push roaming charges are a scam and should be criminal. I did not need want or authorize roaming charges to my account and shut the phone down immediately....but nope telus pushed 100 dollars in charges through in less than 2 minutes. SCAM!

  • Creecepticon TreatzTv (@Creecepticon) reported

    Hi its the streamer who never streams lately but so much going on in IRL. I quit my job at the sport plex when my dad had his stroke but started working back in concrete. My telus hub is down till i start getting paid. If I stream I will most likely be mobile games.

  • imjustparker parker 💞 (@imjustparker) reported

    anyone else having problems with telus cell service in the last two days? 😤💀💀

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUSsupport Totally criminal, scamming customers of 20 years. NEVER EVER AGAIN WILL I USE TELUS.

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I switched to @RogersBiz for they have better coverage. But not the case. I cannot have a stable connection hot spotting my PC from my cell. I've been on phone with them few times and I STILL GET GARBAGE CONNECTION. Regardless what they do or tell me. I was with @TELUS.

  • andyblackmore andy blackmore (@andyblackmore) reported

    @Bell_Support Tried 1hr on chat for best deal adding a phone line to shared plan or prepay for daughter. Passed around 5 people. Not one peson could help. Spoke to Telus, had options in 10mins. That and #LisaLaFlamme gate makes me want to take business elsewhere....not good.

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I was with @TELUS before switching. They may not have that great of coverage. But at least I not had issue connecting & hot spotting for hrs. Hell I was able to play a online game & still not exceed my data usage.

  • RhondaN4 Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • MelanieGravel Mélanie Gravel (@MelanieGravel) reported

    @telus 66$ for a 24 minutes call overseas ?!? It’s a literal robbery! I am a client since 2002, you never lower my fees when new, better plans are available and now this? I am done! This is disgusting!