Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 04/26/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • InternetSandman Sandman (@InternetSandman) reported

    @ArgentxGarnet I have Telus Fiber. I pay for 150 up/down, and I get 180 up/down lmao. It's great for me tbh

  • CanuckSlvrBlk Silver&BlackCanuck (@CanuckSlvrBlk) reported

    Anybody else having issues with @TELUS service today?

  • ChattyKatherine Kathy L. (@ChattyKatherine) reported

    @TELUS What the heck is happening to cell service in Calgary?!!

  • CigarSurgeon John McTavish (@CigarSurgeon) reported

    @TELUS Your door to door sales people are beyond aggressive. If you're looking to have people cancel all services, you should keep sending them out to knock on doors.

  • Synaesthesia24 Courtney Cox (@Synaesthesia24) reported

    @TELUS hey whats going on ? I can't send text and only emergency calls ???

  • oldmanhero Michael Murphy-Burton (@oldmanhero) reported

    One thing that is really funny about this whole phone situation is how extremely bad the consumer service is versus the business service. My phone is on a business account, but I'm transferring to a personal one, and boy howdy does @TELUS ever allocate resources differently.

  • mediarz mediar (@mediarz) reported

    Hey @TELUS it's really hard for your customers to shop for new phones when your website and your app are broken and you can't browse any phones at all. :/

  • dbpike Bruce Pike (@dbpike) reported

    @BarryWheeler @Bell_Support Not sure about land lines but for your mobile the easiest fix is to switch to Telus. They DO have a robo call blocker without having to DM someone. Quite sad actually…my mom just went into long term care. Bell install a phone line yesterday. 3 robo calls already this morning!

  • nervysage nervy (@nervysage) reported

    @ArgentxGarnet i had shaw's best internet service they could provide, and i switched to telus a few months ago. Telus for me was noticeably cheaper and also waaaaaaay better and more consistent

  • Synaesthesia24 Courtney Cox (@Synaesthesia24) reported

    @CanuckSlvrBlk @TELUS Same says emergency calls only