Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 12/18/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ltlscty 📈 💵 😭 mae @ tax season hell 😭 💵 📈 (@ltlscty) reported

    @witchy_wife This is what the guy who scam calls us for Telus service looks like

  • therealjugni jugni (@therealjugni) reported

    @TELUSsupport @KaixKevin Telus rep hung up on me last week. The call must have gone overseas because the connection was bad and it took the rep 1.5 hours to read the previous reps notes, who was reading the notes from the last over-billing....

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    @searcher9090 Except Telus internet. It sucks.

  • CurtisSaysThis Curtis Mankewich (@CurtisSaysThis) reported

    @TELUS Congratulations on your purchase of Vivint. What used to be decent customer support is now terrible. Over an hour for an inquiry is unacceptable.

  • beidsvik Bruce Eidsvik (@beidsvik) reported

    @TELUS - great service, two hours on hold to not get a problem fixed (across two calls). Can't hold a call on the TransCanada from Calgary to Banff, let along Banff to Kamloops, and yet, we have the highest rates in the world - well done @telus and @CRTCeng

  • MarcBut33195562 Marc Butler (@MarcBut33195562) reported

    @TELUSsupport Need to report again my telus email not working again, been on and off for 4 years. I know someone is looking into this they called to ask if any changes. According to the internet, my email doesn't exist. Tried calling but over 2 hour wait and there's no call back. So waiting

  • HarlandWolf Harland Wolf (@HarlandWolf) reported

    WTF is up with @TELUS and their garbage business model for Security systems. Ever since they bought out ADT the service is shite and now they put the price up on a crappy system that they have made even crappier!

  • ManFreshh frësh (@ManFreshh) reported

    @the_ref14 @TELUS Buddy, I’ve gotten 6 letters saying I owe Canada $2000 for something I never even got. Whole country is a disaster

  • dyhiapadilla Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • progfengshui Jenny Death (@progfengshui) reported

    @usw1944 Telus is ending the service tech role. New hires will do the same work for ~$12 less an hour. What is the short term plan for existing service techs? Package out? #telusstrike #telusunion #Telus