Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 02/24/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 19jtoews timmy (@19jtoews) reported

    Literally changing providers for my personal line and home account because Telus business has the worst ******* customer service on the planet

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @computra @mebuell You are bad. You got me thinking, what if Bell, Rogers and Telus were into their own branded alcohol. What types of alcohol choices would people have? Controls? Quality? Costs? consumption rates? percentages? k stop. don't do this. i'm dizzy now.

  • AshleyToll97 Ashley 🍃🇨🇦 (@AshleyToll97) reported

    Are Telus towers down right now because I just completely lost service

  • thisisyasumi yasumi (@thisisyasumi) reported

    @TELUSsupport 1/2 Both even tho they have 2 separate account owners. I’ve tried everything recommended to fix the wifi connection for all my devices (3). Modem lights are both green and my Telus wifi app says everything is connected, enabled, not paused or disconnected etc. My iPhone 11 keeps

  • mghnn_jn Meghann McMurray (@mghnn_jn) reported

    Hey @TELUS I highly recommend training your call centre how to graciously accept when someone does not want to talk to them and politely declines; maybe to say goodbye instead of hanging up when you’re halfway through a word. This happens EVERY time and I find it incredibly rude

  • TimberBoJack ARTimberBoJack (@TimberBoJack) reported

    @TorontoStar Maybe a better bailout from the province and if everyone had given everyone a damn break. Banks. CC companies. Outrageous cell phone rates @telus — maybe, just maybe we could have all showed compassion. Too late. @fordnation

  • samelaanderson Sam (@samelaanderson) reported

    Man Telus is so so disappointing. I've been a loyal customer for 15+ years and twice they've changed my plan to something more expensive without even telling me. It's time to switch – what provider will be better? I use well under 5GB of data/month.

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @ctvedmonton I was led to believe Telus would solve all this across the province with their telephone doctor thingy. I can’t believe capitalism has let me down yet again.

  • ahchonglah AhChong 🏳️‍🌈 (@ahchonglah) reported

    She said "I swear Im super happy to have her here with me but I can see Im not blind. I nampak yg dia tak happy. Asyik nk marah..we did talk, but she denied it." so guys.. I guess. Be honest with your love one. Communicate secara jelas & telus. Oh my poor lil sis. Hm.

  • greenleafgeek Green Leaf Geek (@greenleafgeek) reported

    Welp we are officially switching from iPhone to android... our plans are up and we're switching carriers (because telus is SO EFFING EXPENSIVE!) and the iphones cost a MIN of $36/month on top of your plan. **** that. LG velvet here we come... wish me luck.