Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 01/13/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kmed888 Kay (@kmed888) reported

    @TELUSsupport why is the alarm app for the adt by telus not working?? Unable to disarm with the app.

  • dannysmith604 D a n S m i t h (@dannysmith604) reported

    Genuinely shocked at @telus @TELUSsupport for their approach to customer service and problem solving their connectivity issues. They are trying to charge me to send a technician to troubleshoot my [lack of] network that I already am paying for!

  • cityofnanaimo City of Nanaimo (@cityofnanaimo) reported

    FYI #Nanaimo - Telus is working on an emergency repair on Terminal Ave (Old Island Hwy) in the southbound lane between St. George/Princess and Mt. Benson (near Ramada Inn). Pls follow directions from Flaggers are onsite. Emergency vehicles can get through. #YCD

  • zolruh Zolruh (@zolruh) reported

    @Canadian_Guano @TELUS Service is out in southern canada

  • AndrewGeczy Andrew Geczy (@AndrewGeczy) reported

    This is gonna be exactly like with Telus. They treat me like garbage forever, warn them repeatedly that they’re losing me… and they care not at all. Then I switch to Freedom and it’s “oh, but we’ll give you what you want.” After I put the work in switching? **** YOU

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    I’m having a problem setting up a new account with Telus Mobility.

  • livingsmallCA Living Small (@livingsmallCA) reported

    When you move from a tiny island w/ crappy cell signal to a new town, the opposite side of the province, which even has its own cell tower, and still can't get more than one bar on your cellphone...thanks @TELUS @TELUSsupport Can't deal with two more years of this! #mobileaccess

  • Guimary4 Guimary (@Guimary4) reported

    @TELUS please fix the internet issue we can't play nor watch without it

  • bambiwankenobi official stakh guy (@bambiwankenobi) reported

    the way telus just forced me to stop setting up my account today by not being available to call at 8pm was actually a powermove as I was getting so angry and so heated that I would've been such a weird customer to help ajsksksdkdk

  • nadiadavey иα∂ια🌺 (@nadiadavey) reported

    Okay, I thought it was only me having @Telus issue. #TelusOutage 🙄😠