Telus

Telus Outage Report in New Hazelton, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 12/06/2025 17:20

December 06: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AbeSimp12856621 Abe Simpson (@AbeSimp12856621) reported

    @Solidarity101 @richardzussman It’s becuase the public service has garbage compensation. Telus pays its staff a much better rate

  • MeteoMarsh Meteo Marsh (@MeteoMarsh) reported

    Big corpo @TELUS passing down credit card fees? Lolololol Weak.

  • MrsSteak L (@MrsSteak) reported

    @TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well.

  • MrsSteak L (@MrsSteak) reported

    @TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well. @HedyFry why does your govt continue to allow telecoms to gouge customers?

  • mainlandman C M (@mainlandman) reported

    @buggeroff17 @PierrePoilievre They do more than you think. They helped me when Telus tried to hold me to a 3 year contract for internet service they could not provide to my address. Months of battling Telus ******** and I filed a complaint. Telus called me the next morning to resolve the issue.

  • Outlawwomenlvr Thomas Walsh (@Outlawwomenlvr) reported

    So @TELUS you send me an email inviting me to switch cellphone service providers. Have been thinking about it. Find out Telus wants to gouge 1.5% from customers who pay with Credit cards. Well Telus kiss my behind good bye. If I change Telus is out of the running for my business.

  • CheesyLeaf89 Nick Kadoski 🇨🇦 (@CheesyLeaf89) reported

    @TELUS just another crook in Canada. Absolute money grab. The tech companies in this country are the absolute worse. Telus says they "NEED" this to pay the fees, **** them

  • Bigger_Nugz Dan (@Bigger_Nugz) reported

    @CBCNews @Telus you will be loosing a customer if this goes through. You're service sucks anyway. Way too many dead zones in the Durham Region.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @ayesman22 @opensignal @TELUS Literally only 3 networks and they're all theifing dolts. Ive been waiting a month for someone to resolve my phone issue and no one has responded to my support requests in over a week.

  • GrizzMedia DG (@GrizzMedia) reported

    @ClaireTemagami6 @CBCNews @Cinevoice Telus has been great for me. Not the most expensive. The issue here is credit card companies are gouging their clients and the clients are pushing back.