Telus

Telus Outage Report in New Hazelton, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 11/17/2025 22:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSterne John Sterne (@JohnSterne) reported

    @FinEconGlobal 1/ Agreed, I have a multi-line business account and this is the second time this year. Maybe I'm taking the complexity of the service for granted, but Bell/Telus hasn't been down for two days this year. That's the only comparable I need here.

  • LittleTittle1 ☄️☄Fringe Minority with Unacceptable Thoughts ☄️☄️ (@LittleTittle1) reported

    @MochaRia @MCerenz @CindyPom Lack of choices. Where I live, can't beat bell for internet quality and price and rogers for cell service. Telus comes close in service but not price. Everything else is just their subsidiaries. I didn't know about everything else rogers impacted until yesterday.

  • TecFeed Technology Feed (@TecFeed) reported

    Hey @CRTCeng did you learn from the Rogers outage we need to enable more competition? Step one, reject the Roger's bid to buy Shaw and prevent Bell and Telus from trying the same. Big giants need to be stopped from buying each other.

  • ADyingMan A.D. Yingman (@ADyingMan) reported

    Alright @TekSavvyNetwork Here’s what you’re gunna do; get bandwidth from Bell, Telus and Rogers. With any internet package offer $1.99 insurance. The customer will get the fastest pipe regardless of provider. The provider will get paid based on customer usage.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦 (@kj_ashby) reported

    @_Jenny_Bean_ @saskchaoticmama @INTERAC People don’t read. I was going to add a snarky comment until I read “adding another supplier”. Hopefully it’s Bell. I’m 15 years of service I’ve had two major outages both of which only lasted max 3 hours. Never had an issue with Telus phone, 5+ years.

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS telus should stay ******** out of healthcare.

  • Spainbutterfly Hope (@Spainbutterfly) reported

    @Boeserdays Terrible that 3 companies: Rogers, Bell and Telus are allowed to control how we can live in a country where no more cash was encouraged due to Covid. Unacceptable!

  • ADyingMan A.D. Yingman (@ADyingMan) reported

    Alright @TekSavvyCSR Here’s what you’re gunna do; get bandwidth from Bell, Telus and Rogers. With any internet package offer $1.99 insurance. The customer will get the fastest pipe regardless of provider. The provider will get paid based on customer usage.

  • JockCartier **** Cartier (@JockCartier) reported

    @czelkov @CFL You should try dealing with Shaw They were so bad, Telus seemed alright

  • st0nx0r Lewis Pohles (@st0nx0r) reported

    @SadBillAckman @Rogers This is just a bonus for Rogers customers in Nova Scotia. The coverage here is pathetic with massive zones with no coverage, where Bell and Telus have full coverage. Half the customers probably didn't even notice there was a network failure.