Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/10/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeceitinDrugs Everyone has something to learn from somebody. (@DeceitinDrugs) reported

    @VanStreetDog #Telus is using workers from other countries yet many of them are not properly trained and working from home, leaving Cdns not getting clarification on their account problem. When you can hear the chickens in the background...just saying.

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS Is service down in Edmonton Alberta? My wifi has been out for over an hour. Im using data

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS The wifi just went down. Is there an outtage in Edmonton?

  • downtownjuliab Julia B (@downtownjuliab) reported

    Literally cannot use my cell phone to make/take calls at all now. @TELUS what have you done to the signal in Southeast Vancouver? (And no the issue is not with my phone, we have gone through the trouble-shooting on that.)

  • jwags79527673 jwags (@jwags79527673) reported

    @Oliver_Trpcic @TELUS Apparently, TELUS received government $$ and now work like government. 2 supervisors for one customer rep. Gotta love progress.

  • drivermcivor DM (@drivermcivor) reported

    @Bell Don’t do it. I live in Vancouver and get 1 bar of service with Bell. They have no infrastructure compared to Telus.

  • HavixbeckPaula Paula Havixbeck (@HavixbeckPaula) reported

    @TELUS can someone please direct message me. We have numerous phone issues in our house and can’t get through to your phone and there is no staff at 2 of your Winnipeg kiosks.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • papawieler Nathan Wieler (@papawieler) reported

    @TELUS what happened to your call-back option? Does that not count for *611 callers? I've been on hold for over an hour [the estimated wait time] and now I'm stuck with the dilemma of "stay on forever" or "hang up right before your turn."