Telus

Telus Outage Report in New Hazelton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hazelton, British Columbia 03/29/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • veefourthree #MillennialLifeCrisis (@veefourthree) reported

    Working from home is great until @TELUSsupport internet goes down at 9:15 and you have a client zoom meeting at 9:30. Anyone else without Telus internet in #Calgary - NE?

  • rachiojane Calamity Jane (@rachiojane) reported

    @TELUS your slogan should be: the future is venture capitalism & garbage customer service w/ bonus contract entrapment

  • LymburnerConnie Connie Lymburner (@LymburnerConnie) reported

    Incredibly frustrated with @TELUSsupport @TELUS @TELUSBusiness customer service. It shouldn’t take 15 hours and multiple price changes to order two phones.

  • JohnsonAtj226 Andrew (@JohnsonAtj226) reported

    @Bornforbarn I dumped Telus as my business provider. I've retained Telus as a home provider for emotional support reasons. When Telus calls about services I get to chat about how Babylon Health is trying to destroy our healthcare system.

  • ChrisgamerST Chrisgamer ST (@ChrisgamerST) reported

    So i started playing Genshin and saw that i had red bars on my internet speed and it became Green when i basically closed everything from firefox to discord so Telus if your throttling me please **** off and don't thank you Smh

  • _arjjn Arjun (@_arjjn) reported

    TELUS has the absolute worst customer support out of all its competitors. Embarrassing garbage

  • TedDixon Ted Dixon (@TedDixon) reported

    @mortgagejake @TELUS Sounds like what I used to pay. They may have cheaper plans if you ask? In any event, I switched to Freedom and my bill was cut by at least 50%. Their network is fine for me but may not be suitable for those with greater mobility needs.

  • be_a_sponge_ Bhangra! (@be_a_sponge_) reported

    @WTFoch @mortgagejake @TELUS Get IPTV. $10.00 per month for cable. And every god damn channel at your disposal.

  • GWPattie Gordon Pattie (@GWPattie) reported

    @bropranolol @DrJayDrNo Years ago, Telus terminated pager support on Vancouver Island to free up the frequency. We had a hell of a time getting clinical staff switched over to cell in time. Also, pager coverage was wider than cell coverage at the time.

  • Mufaro_Fadzai Klo-Money (@Mufaro_Fadzai) reported

    @TELUS I just wanted to let y’all know your service SUCKS, and yall overcharged me too. Just had to get that off my chest.