Telus

Telus Outage Report in New Waterford, Nova Scotia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Waterford, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Waterford, Nova Scotia 03/25/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sea_jay17 Christian (@sea_jay17) reported

    @MsYouDoYou @TELUS @Shawhelp I was so excited for the day we got telus Fibre in town. I was max 6 down before we got gigabit internet. Best thing the town ever did lol

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @CountryMusicEmo When you first signed up with TELUS, you should have been given a TELUS email address, which ends with @telus.net - its an add on email service that you can use, if you choose to. Is there any email addresses that you typically use that ends with @telus.net?

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo I have been struggling with modem issues for over a month. Go to Shaw store and they were hesitant to help me without a service ticket. The plug and play modem they gave me also doesn't work. Called Telus for new service

  • AlexBraunig Alex Braunig (@AlexBraunig) reported

    Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?

  • ellenfweber Dr. Ellen Weber (@ellenfweber) reported

    @TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    In the #CRTC Dead Grandmother file, Telus wants to be able to block anything whenever they want under a new proposed CRTC doctrine of "Self-Help". Do you think CellCo's/Telco's should have the power of "Self-Help" when a regulator exists?

  • mattybuch08 Matt Buchanan (@mattybuch08) reported

    @micaelakimchi @TELUS @telus is the worst! We went with Shaw and have had no problems since! Good luck

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @Shawhelp what’s wrong with your employees at Guildford? Drove all the there to replace a defective Shaw modem and they said “it wasn’t their problem.” Really? I think it is. Time to move to @telus after being your customer for over 20 years.

  • StephKall Steph Kall She Her Hers (@StephKall) reported

    So a supposed manager from @TELUS @TELUSsupport calls me... says I have an appointment tomorrow. No one told me, they can’t tell me what time and earlier I was told a senior manager would be calling me and no action until then. This woman goes on in a condescending way and rude

  • VanCityPaez Michael Paez (@VanCityPaez) reported

    @TELUSsupport I have a question. I'm having an issue with my telus optic boxes. They seem to be freezing/laggy. I am thinking that it is not receiving a good enough signal from the base, since I am only getting 2 out of 4 bars. What unit is the one sending out the signal....