Telus outages and service status in New Waterford, Nova Scotia

Problems in the last 24 hours in New Waterford, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Waterford, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Top 1.9% in Retweets on X (@GMAN0444) reported 5 minutes ago

  So it sounds like Telus and possibly other carriers want to start charging a extra fee for better signal during peak times. Charging us for the cell service we should already be getting.

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  Mother Clucker ⛰️ (@0zWording) reported 7 minutes ago

  @Mel02999853Mel @krisster8 @TELUS For me, it was the technicians dying in customers driveways on service calls that I had never heard about my entire career until the 💉 Customers calling where’s my technician, GPS shows them on site, dead in their truck in the driveway one in Ontario one in British Columbia.

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  Hockey Dad (@Coach_JayH) reported 10 minutes ago

  @TELUSsupport @TELUS out of the blue- you cancelled my service. No reason. Just cancel. Is this how you treat customers of 20+ years?

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  Tesla Guelph (@TeslaGuelph) reported 11 minutes ago

  Please @TELUS can you work to improve the very poor cellular service at Pinery Provincial Park? We don't need gigabit service, but basic call and messaging services would offer basic safety.

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  sheefums connoisseur (@koujasus) reported 11 minutes ago

  **** @TELUS for trying to implement data centres in BC. A terrible company with horrible service. Slow internet even with the faster plans, I've been getting as many people as I can to cancel their plans

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  Mark Lines (@chooseyourwow) reported 13 minutes ago

  I can't remember who said that the only free lunch is diversification, but even though I got my *** kicked with Telus $T.TO today still made some bank with some of my anchors $GWO and $POW. Some of my holdings have gone up 3x what I am down in Telus so perspective helps. Keep calm and invest anon

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  Mark Burge (@markeburge) reported 14 minutes ago

  Me: please send a tech Telus: okay, but we think it’s a software/network issue on our back end, but the only way to report it is for you to remain on the line and I won’t send a tech till the backend teams says to. And that’s why I’ve been on this call for over 80 minutes now.

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  Lance Wunsch (@lance_wunsch) reported 21 minutes ago

  Is anyone else tired of the big 2 mobile and home ‘phone internet providers’? Here we have Telus and Bell, Rogers doesn’t have good mobile coverage. No decent customer service. They have sent it out of the country so they can pay people extremely low wages compared to Canada. Always trying to gouge the customer. It is past time the government allows more competition. Of course this will never happen, I’m would guess it would be due to excellent corporate lobbyists. I am so tired of have a captured government and bureaucracy.

• 
  Orange Cone (@CanadianPylon) reported 22 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Primary Care Alberta (@PrimaryCareAB) reported 25 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2