Telus

Telus Outage Report in New Waterford, Nova Scotia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Waterford, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Waterford, Nova Scotia 12/08/2025 12:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, still waiting for that call back, going on 4 hrs. I can't wait by phone any longer. The number listed on your site for cancelling service doesn't work and I can't re-request a call via your virtual assistant. It's not working either.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @gbhicks For customer care and monitoring support, you can continue to reach Brinks at the same contact information you use today. If there are ever any changes in the future, TELUS and Brinks will proactively communicate any expected changes to you

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Seems a lot of your services are broken & faulty. @Telus. #internet #BC

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Prince27196459 Since we are not the support channel for TELUS International. We would suggest reaching out to our TELUS International page, you can contact them at @TELUSInt.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, the number listed on your site for cancelling service doesn't work and I've been waiting for almost 2 hrs. for a call back via your virtual assistant.

  • KatieIBLNathan1 Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d

  • Freedompatodos Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!

  • regisnatalie69 Milli (@regisnatalie69) reported

    @TELUS you guys have the most lousy customer service. #you retention team is clueless Your finance department feels like it’s ok to belittle people in time of need You guys have hands down the worst customer service in history. A complaint will be filed

  • LouWow Linda Watkins (@LouWow) reported

    @CanadianFlash54 Had the Telus guy here for another reason and he looked into the app. There is a problem at their end. You need to call support.