Telus outages and service status in North Russell, Ontario

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Callaway 🇺🇦🌸 (@JeffCallaway) reported 1 minute ago

  @TELUS customer service is less efficient than this...

• 
  Rajesh Sharma (@rajshar25) reported 2 minutes ago

  @TELUSsupport somebody is trying to scam me in your name by sending ‘collections’ e-mail. It seems impossible to reach your customer care using phone number from Usa. How to reach telus?

• 
  604atom (@604atom) reported 4 minutes ago

  @jodyvance @TELUS Yep Telus customer service sucks. Their agents aren't empowered to solve your issue. And then YOU are told to call some other number to be out on hold for hours. And the circle continues

• 
  Jamie Billingham (@JamieBillingham) reported 5 minutes ago

  @TELUSsupport i’m trying to cancel an order and Telus expert chat refuses to pass on the request and is demanding a phone number. I cannot take a call right now. I do not want a call back. I want to cancel an order. Any hope of my not cancelling it, has disappeared.

• 
  Del (@FullScopeWelds) reported 5 minutes ago

  @chooseyourwow Telus has terrible service. I've been with them my whole life, I'm down on their stock too. I had that moment last summer. Their copper to my building doesn't support suitable Internet speeds. The TV freezes, the websites sputter. Customer service is a nightmare.

• 
  Alberta Working Forward (@ABLabourToday) reported 11 minutes ago

  Ranking of the 3 worse Canadian cell phone companies, based strictly on consumer sentiment. 1. Rogers Wireless (Worst): Consistently generates the highest total volume of consumer grievances in the country. 2. TELUS Mobility: Experienced a staggering 78% spike in year-over-year complaints. 3. Bell Mobility: Rounds out the Big Three with 17% of all national complaints. The number one consumer complaint with these Canadian cell phone companies is incorrect billing and unexpected charges. "Almost" Criminal.😡 ------------------------------------ 🏅The Best: Freedom Mobile: Freedom is highly praised by consumers for aggressive pricing and a firm commitment to "no price hikes" contract guarantees.

• 
  S Murray (@stureferee) reported 13 minutes ago

  @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

• 
  Bob Bunting (@imaginet) reported 14 minutes ago

  @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.

• 
  bcevaj (@bcevaj) reported 14 minutes ago

  @TELUSsupport May's credit was for ‘no dial tone' issue. The current voicemail outage was a brand new failure that took 3 agents to fix. I am now denied compensation for a separate failure.#Telus ignored my DM. Ticket 11622008 and REF-260617 #Telus #CustomerServic

• 
  millennialinvestor (@millennialinv16) reported 15 minutes ago

  @raygaurca I've never seen anyone hold over 500k of Telus. Not sure whether the be impressed or concerned 🤔