Telus

Telus Outage Report in North Russell, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Russell, Ontario 01/19/2026 11:10

January 19: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chalobollywood 📹📸 ChaloBollywood (@chalobollywood) reported

    @TELUS - You gotta be KIDDING ME! Please remember a $150 service call charge will apply if you are unavailable for your appointment or if the issue is inside your home and is not caused by TELUS equipment. 🙄#teluscustomer @TELUSsupport

  • annettesayswhat annettesayswhat (@annettesayswhat) reported

    @lana_rothman @Rogers Same. We are contemplating canceling our service and just using Whatsapp. Rogers, Bell, Telus, etc have the technology to stop it but are choosing not to spend the $$. I block more calls than I accept!

  • Cognito3000 Cognito 3000 (@Cognito3000) reported

    @PMG2point0 After you went to press that money got diverted to bail out Rogers, Telus, and Bell, who all had a really tough year. Telus promised to release some homelessness adverts on their streaming service, to raise awareness.

  • felix4402 Felix (@felix4402) reported

    @lraitt Not sure what gov't has to do with it? Sounds like a customer service issue with Rogers/Telus/Bell

  • MarkSauer18 Mark Sauer (@MarkSauer18) reported

    Yet an investment in Telus (phone company/internet/cell phones/TV) matched Altius with much less volatility. Bell Canada didn't do so well though - it only matched the S&P500 - still not too bad!

  • SerreceWinter Serrece (@SerreceWinter) reported

    Hey google mabye you should by twitter but first unlock my account mabye if you join forces you can fix the authentication issue together bio metrics should be solving all authentication problems when no other form is available be like the #TDCanadTrust #ServiceCanada #Telus

  • arvin46 Arvin (@arvin46) reported

    @TELUS Please use some of this “leading technology” to improve the signal in downtown Vancouver. We are often getting one to two bars while standing outside! I have exhausted all tech support inquiries. Please do something about this.

  • MrWednesday97 Dr. P. Angus (@MrWednesday97) reported

    @TELUSsupport yes, no service outage in Walden. But the service is terrible. People don't have connection in there own homes. Unsafe! And telus still charges people full amount. Deliver the service as agreed upon.

  • KC_8Land K.C. Land 💙 🇺🇦 💛 (@KC_8Land) reported

    @TELUS I will NEVER use any of the products that your corporation offers now that I know you are trying to create a two tier system in Canada. It has nothing to do with healthcare and everything to do with #greed.

  • arvin46 Arvin (@arvin46) reported

    @StephenRLee @TELUSsupport Stephen, thanks for raising this. My partner and I are experiencing exactly the same issue, often while standing outside in downtown Vancouver with no signal barriers. It’s incredibly frustrating and Telus refuses to do anything about it. Don’t bother with the 1-800’s. I’ve tried