Telus

Telus Outage Report in North Russell, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Russell, Ontario 11/20/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rj_InCan_AB 🐾7-4-0,Maple🐾(poopoo)and pa RJ (@Rj_InCan_AB) reported

    @oilerslive @Sportsnet Try telus or Shaw, I find when u pay for service u can complain

  • 420Hempstreet 420 **** Street (@420Hempstreet) reported

    @bchydro our Telus Wi-Fi went down about a half an hour ago in our neighborhood, including local stores wondering if there’s something to do with BC Hydro? #Metchosin

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @nutsofamily Hi Peter, sorry for the inconveniences, there was an issue with the TELUS Connect app which are now resolved.

  • BlaineGurrie1 Blaine Gurrie (@BlaineGurrie1) reported

    Okay North Nanaimo people - what's with the cell service? You get one bar in some areas (temporarily mine) and have the highest taxes in the city. It's totally ludicrous that any part of Nanaimo doesn't have cell coverage but this is beyond stupid. @TELUS fix it.

  • theBianca_B Bianca B (@theBianca_B) reported

    @rtalalay @TELUS I hate it when big corporations take advantage of something that the small companies wanted. **** capitalism!!

  • mzalendo hussein farah (@mzalendo) reported

    @TELUS waiting online 1 hour 7 minutes and counting for service...just atrocious! Not even a call back choice.....

  • foxyloxee foxy loxy (@foxyloxee) reported

    @TELUS Great way to lose business when you walk into the store and they tell you they can’t help you and to go with another provider YG K Cataraqui town centre Telus fire him

  • anieganjoo Ana🤍 (@anieganjoo) reported

    @RogersHelps Well, I am trying to get in touch with the small business team regarding getting the charges on my wireless bill fixed for a fraud (confirmed by your team). 7 calls to the support team with over an hour long hold times and still no resolution.Time to move on to @TELUS @Bell

  • 420Hempstreet 420 **** Street (@420Hempstreet) reported

    @telus waited one hr 45 mins last week before talking to someone. Today on wait with tech support for an hour no luck yet for help. Canada Trudeau maybe you could make difference?

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.