Telus Outage Report in North Russell, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Russell, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kennedy
(@kennadian) reported
@TELUS @TELUSsupport it’s beyond frustrating that I can’t manage my account online. I can login to see my bill and pay the account but I can’t manage my devices. Might look to cancel after almost 20 years with Telus.
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andrea
(@akjelgrith) reported
@TheJenRollins @TELUS Telus customer service is absolutely atrocious. I’ve been working with a company for six months and I’ve spent hours trying to figure out their overbilling issue. I never get the same answer twice and it’s always our fault.
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Alexandria Brown is closed for submissions💛💜
(@alexandriab_11) reported
@TELUS an agent just cancelled my entire Account and hung up on me mid conversation and now I can't call back. This is your customer service? @TELUSsupport
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Mizz Danie Montréal
(@MamzelleDMD) reported
@TheJenRollins @TELUS Why are phone companies the worst whenever there’s a mildly complex problem that needs solving?
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Joel Aquin
(@XrjhollywoodX) reported
from
Strathcona County, Alberta
@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
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Jen Rollins
(@TheJenRollins) reported
@alliespins @DJHeerMusic I switched from Rogers to Telus in October and not once did anyone tell me there’s a Telus dead spot at my house. 6 times I went into a Telus store to try and problem solve it and now I’m over the time I can return my cell phone and have to pay $1300 for it to leave?
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Jennifer Quaid
(@quaid_jennifer) reported
Counsel now talking about Shaw Mobile. It served a different purpose. Was designed for wireline customer retention, to prevent loss to Telus. Launched in pandemic, with aggressive pricing. Initially successful and then success declined. This occurred before merger talks w/ Rogers
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Nathan Grant
(@VanNater76) reported
@TELUS It's baffling that you offer huge incentives to attract new customers for your home services but won't offer anything to your existing customers to keep them. Great customer service!
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Straighten the path
(@baptist26999064) reported
@NChartierET Without looking at the other stuff. Just the recent Telus network outage should be warning enough. Cash is king
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?