Telus

Telus Outage Report in North Russell, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Russell, Ontario 12/31/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stewart_meakin Stewart Meakin (@stewart_meakin) reported

    @TELUS Internet outage in Hinton alberta and your outage page on website isn’t working.

  • erinamanning Erin Manning (@erinamanning) reported

    Four days and multiple calls and prolonged wait times later, I've still not spoken to anyone. @TELUS @TELUSsupport @telusmobility you are making a terrible first impression on a new customer.

  • TamSammer T (@TamSammer) reported

    @TELUSsupport is telus service @ i . telus . com a legit email?

  • PGChamberCEO Todd Corrigall (@PGChamberCEO) reported

    Hey @TELUS we got fiber to our house a month ago and it's gone down multiple times since. Never any issues before the changeover. Any suggestions or thoughts? In #CityofPG

  • robynrivard22 Dr. Robyn Rivard 🏳️‍⚧️ (@robynrivard22) reported

    anyone else with phones on #bell or #telus just experience a brief outage

  • gsfd57 Gail Duffy (@gsfd57) reported

    @DebraJ43 @anarchodelphis @adriandix That sounds like the medical service that Telus started which is certainly for profit. And apparently numerous doctors signed up to be part of it. It wasn't started by govt. Did you try the 811 line where you can speak to an RN, doctor or pharmacist? A free 24 hr govt service.

  • graham_mere Meredith Graham she||her (@graham_mere) reported

    Hey @TELUS can you help me understand how I can get emails & texts about deals & promotions from you but you do not give people a heads up that a Bring Back Program is ending & the customer will have a nearly 700.00 phone bill? And there’s no opportunity for a payment program?

  • GRIMMYinthe604 Michael Phillips (@GRIMMYinthe604) reported

    @marecageo @RobTheHockeyGuy Telus can't do that now that they are selling home security because the "security" at @bcplace is so far beyond atrocious, that it would actually reflect poorly on the actual telus home security #GenesisUnSecurity, a #Top25 company at never doing their job properly #VWFC

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • ridlr2 Karen (@ridlr2) reported

    Telus has the worst customer service, the worst