Telus Outage Report in North Russell, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Russell, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Justin Evans
(@justindevans) reported
Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.
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𝙆𝙮𝙙𝙪𝙝
(@Kiltworm) reported
Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?
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The Cheese Master
(@CheeseMaster_Pr) reported
@waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.
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shipwrek 🇨🇦 (he/him)
(@shipwrek1) reported
@Gaohmee I've found Telus the most reliable and best customer service but thats a low bar here.
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Stephanie
(@stephie_bianca) reported
with Telus since 2009, was lied to by 3 reps this past week about my order. Said it was fine but this whole time it failed. Took my money thou. Now a rep is having issues canceling so we can try again. @TELUSsupport @TELUS , he is the first rep who told me the truth this week.
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Helena Richert
(@FaeryHelena) reported
@TELUSsupport I can log in fin and the app opens but the screen is blank I tried messaging support and got no answers it's not my account I log in my parents account to use the app I can log into CTV or crave with the Telus info only ur app is acting up since yesterday
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S Charette
(@saracharette) reported
@erin_dunderdale Kinda corny. Was trying to set up email on a iPhone that had a previous user. No passwords were available. Telus couldn't help, IT dept couldn't help, staff at work either. I was fiddling with it & got it. Feeling pretty proud for an old gal!
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Orli Kessel
(@OrliKessel) reported
@TELUSsupport - been trying to reach your support team but have been on hold for 31.34 minutes. Concerned I've been scammed and need to validate it was indeed Telus I gave my personal details to. Please help!
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Fireskies Studios - SUPER TOBU ADVENTURES!
(@FireskiesStudio) reported
@Gaohmee Im not sure about Vancouver proper, but on Vamcouver Island we have Shaw and Telus as the 2 main providers, prices are comparable but Shaw seems to have a lot better customer service and is a bit more reliable I hear