Telus

Telus Outage Report in Norton, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norton, New Brunswick/Nouveau-Brunswick 12/08/2025 19:25

December 08: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mapleandmarula Phil Maloney (@mapleandmarula) reported

    @TELUSsupport I'm sure you know this, but it's impossible to find any help on your webpage. All I want to do is buy 2 cell phones, and I want to see if there's a discount because I use Telus for internet. But wow...gong show.

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

  • girlfreddy hermetically sealed heritage (@girlfreddy) reported

    @brentashley @mgeist To protect Bell, Telus & Rogers. Instead of forcing the Big 3 to make sure ALL people in Canada have access to advanced telecommunications networks (per the Yale report) the gov't put forth rules that help to protect the Big 3 by forcing Netflix & Youtube to contribute to CanCon.

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    @TELUSBusiness I was speaking with a rep online this evening about how the TELUS bring it back works. And inquiring if I could upgrade two months early or not. Especially since I’ve been a loyal customer for years now. After the rep explained that I would have to pay to cancel.

  • CoffeeBreathCo1 Coffee Breath Conversations (@CoffeeBreathCo1) reported

    @Dgmckee1 @mgeist We've benefitted so far with lower telecom pricing in Sask because of the crown corps and Bell/Telus/Rogers piggy backing off Sasktel's towers. I expect as they build their own tower networks we will see the prices soar and sasktel will match. Doesn't help sasktel sold off assets

  • duke_ref Duke Ref (@duke_ref) reported

    Hey! Our phone line is currently down at 604 882 1102, Telus is working on it.

  • MoonFigures 💕 Paulie Pocket 💕 (@MoonFigures) reported

    They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.

  • gary_prime Gary Crosby (@gary_prime) reported

    You know things are bad when sites will not load & you are sitting less than one metre from the router. #Telus

  • Maho37 Ian B (@Maho37) reported

    @MobileSyrup We're transferring our small business mobility account AWAY from Telus. We've had a nightmarish 15 months of added costs, Telus' errors, 4 account reps and have literally been told by Telus' reps that their priority is no longer the client and their internal policies show that.

  • KaitlynVarin Kaitlyn Varin (@KaitlynVarin) reported

    @readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.