Telus

Telus Outage Report in Norton, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norton, New Brunswick/Nouveau-Brunswick 12/14/2025 17:10

December 14: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • W1ngsD Wings (@W1ngsD) reported

    @CelGenStudios Not much BC Tel labelled stuff around any longer. I have a few items still around. I'll never forget the transition to Telus... How could one?

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    Not sure why @TELUS cant honor the offer they say I have...20 year customer gone.

  • heavensatruck Norm (@heavensatruck) reported

    @TELUSsupport I can honestly say that after decades with ShawTV, I woefully regret my decision to go back to Telus for my TV/Internet. Customer Service is atrocious. Callback hangs up, then agent dumps me off without explanation for another 20 minutes on hold before I gave up.

  • heavensatruck Norm (@heavensatruck) reported

    @TELUSsupport Seriously Telus!!! I wait for over an hour for a support callback and your system hangs up on me after I answer the phone? This is customer service?

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    The kid didnt even try to help me.....So annoyed. Telus was getting better but.

  • CanadianSomthin The COVID Kid (@CanadianSomthin) reported

    @sene_CAK @TELUS Freedom buddy. 70 bucks a month, free phone, unlimitied data, no service issues

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported

    @zahirb @RogersHelps @Rogers Here in #SurreyBC I was getting pretty much 400mbps(two months ago) down on LTE and now just below 100mbps!! This is crappy service!! Am switching to Telus next March on the dot! Gotta get that #EPPplans

  • TejaSeaton Mateja Seaton (@TejaSeaton) reported

    @TELUS @TELUSsupport Recently signed up but got scammed into a contract we did not agree to. Trying to get help since August 27. Talked to 10+ people and bounced to escalation team. Left 5-6 VM messages, no one is calling us back. Abysmal customer service - worst experience ever!

  • IHateMyLiver47 BEER PROPHET (@IHateMyLiver47) reported

    @Tara_Madden Oh **** no way? I don't have Telus. 😔

  • TaylerRlly Grandma Tayler (@TaylerRlly) reported

    I forgot why I hated @TELUS. We switched one phone over and they charged us for two, fixed it, three months later we switched mine over and I get a $300 bill for three phones… looks like they’re either taking my phone back and cancelling my contract or I’ll lose my ****