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Telus

Telus Outage Report in Ogden, Estrie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ogden, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ogden, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @TheRestingPost Thank you. To confirm to you, the picture you have sent refers to 24/7 for calling Tech support. TELUS Assist is 24/7 as in the virtual chat bot, not to connect with an agent.

  • VanIRPickering
    Vanessa Pickering (@VanIRPickering) reported

    hi @TELUS if i have unlimited data on my home internet, how did i go over my data and then get slow internet?

  • SodiumBenz
    Thomas Mickie (@SodiumBenz) reported

    @TELUS I requested a quote from an agent, and they signed me up for an install? In addition, to cancel the install, I need to call you and sit on hold for an hour? How is this acceptable?

  • Rad_Nikki_
    Nikki (@Rad_Nikki_) reported

    @allsystemsjo Have you tried using the telus health app? I use this if I can't get in right away to see my gp and they forward everything to your gp after. They can help with med refills, referrals, etc.

  • MabonTanis
    Tanis Mabon (@MabonTanis) reported

    @TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving

  • arichardson_phi
    Alan Richardson (@arichardson_phi) reported

    Worst job in the world? Maybe the @telus loyalty person who is only allowed to talk to you about your landline.

  • _Samantha__Dee
    SamanthaDee (@_Samantha__Dee) reported

    @Antoniohdz2312 @TELUS It’s been nothing but problems since I switched

  • kicknsass
    Quebec Do Us A Favor & Leave 🇨🇦 Take Trudeau 2 (@kicknsass) reported

    @jacobs_cda @sunlorrie I find that hard to believe. Health Link only says go to the hospital. They never arrange dr calls. Even telus health would not diagnose pink eye over the phone for us. Go to a Dr. Sorry don’t believe 811 did a zoom diagnosis.

  • bluesformami
    fatima (@bluesformami) reported

    can’t believe the guy at telus was trying to get me to buy an iphone 14 knowing damn well the iphone 14 was coming out in 2 days sksksks

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    My #CRTC Prediction: Bell, Rogers & Telus will get millions $$ more to make their network what it should already be, what they already got paid for, and continued to be paid for.