Telus

Telus Outage Report in Olds, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 02/23/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bellerose5604 Vancity5604 (@bellerose5604) reported

    @TELUS @TELUSsupport wifi outage in fleetwood ? .

  • PRATEEKMIS Prateek Mishra (@PRATEEKMIS) reported

    @TELUSsupport Why am I getting mails of payment reminders when I am not a Telus Customer? This is the 3rd month in a row when I have received mail for clearing my bill. Need your intervention. Contact Me Immediately. Thanks!

  • ShannonPratt Shannon Pratt (@ShannonPratt) reported

    GRR the frustration of trying to order a new device from @TELUS @TELUSsupport. I've either ordered 1/2 doz new phones (and apple watch because I've wanted one forever and it feels like time) or it's never going through due to non stop "looks like we ran into a problem" *sigh*

  • peterconet1 Peter Xie/🇨🇦PPC🇨🇦 (@peterconet1) reported

    @TELUS Thank you TELUS. In fact this is the second time this has happened. The duration of the disconnection is about an hour. This time because I did a test, I learned that the basic RELATED and ESTABLISHED packets can reach major websites. And the domain service was not interrupted.

  • mkhikae meek (@mkhikae) reported

    @zuck444 🙌 even tho it fixed by itself bru ****. TELUS.

  • Senstwutter Marnaensfan (@Senstwutter) reported

    @TELUS calling me with its usual “loyal customer call”. Every time they call now I say “ I’ve been with Telus, almost 20 years and all the times that you call me you’ve never offered me a loyal customer deal that was worthwhile. I do not want more stuff. I want lower rates.”

  • cab2west Christine Berstad (@cab2west) reported

    Any update on the landline/911 outage in the Mayerthorpe area? @TELUS @TELUSsupport

  • june_massoud June R Massoud (@june_massoud) reported

    @june_massoud Why is Telus botching up their clients' cell phone service? People aren't able to get through to us nor leave us voicemail messages. Before you, Telus, go giving our money in exhorbitant sums to your Humanitarian Causes, you make sure you give us excellent service.

  • brett_lemke B (@brett_lemke) reported

    @TELUSsupport I’ve been on hold for ten minutes trying to get through to a supervisor to get me removed from your cold call list. As it stands, I’m never signing up for Telus home services thanks to your relentless badgering.

  • OpenMediaOrg OpenMedia (@OpenMediaOrg) reported

    @Bell @Rogers @TELUS It’s petty change for them. But because these companies are used to being the ones that charge others to use their service, they refuse to buy in when it’s the other way around. Their own greed is getting in the way of public safety.