Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 03/31/2026 20:35

March 31: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fccspy FCC SPY (@fccspy) reported

    @yuenpauwoo The fact China Mobile doesn't own any infrastructure in 🇨🇦 and instead uses the Telus network to deliver telecom services doesn't mean it can't access sensitive info from Canadians. It's absolutely necessary to shut down its operation in Canada. You are a disgrace. Resign now!

  • BigJoeBurke Zoidberg’s Shell (@BigJoeBurke) reported

    So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.

  • Motomom128302 Motomom (@Motomom128302) reported

    @spikestabber We still have cable unfortunately it’s through Telus which is the only service where we are

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @01Waller @lumin8 Very much worse !! Told Telus to remove security & they refused to do so...still stuck with it & does not work properly,only when it wants to,sound is gone, doesn't take pics when it should, things stolen,not working at all,in with theives,monitor working after turned off in app

  • quynhiequynh Q (@quynhiequynh) reported

    @TELUS @sukhjinder71 You guys are slow af! It’s been almost 12hr! And nothing is up and running this absolutely pathetic

  • DeusVitae69 D. Green (@DeusVitae69) reported

    @TELUS the outage in Surrey BC cant be going this long with no official message?! If this cable damage (apparently) is so extensive we cant let it happen again. Baffling there hasnt been even a smidgeon of progress made after 12 hours??

  • SoloFlow786 DAPPER DON DHARSHI • K A M I L • (@SoloFlow786) reported

    @EdmontonOilers @ScotiabankArena Between the Oilers deciding to just shutting off their brains for 3 minutes straight and the zebras absolute refusal to let the Oilers have a PP I now have a broken telus remote.

  • andrew00654110 Andrew (@andrew00654110) reported

    @MooseBeSocial @Shawhelp Careful if you cancel with Shaw. They didn't send me a final bill with a correct total until after they sent it to collections. They said I should have over paid them beforehand so this didn't happen. Telus isn't great but better than trying to screw with your customers

  • 420tease urmom (@420tease) reported

    @TELUSsupport Why are all my services not working @TELUS @TELUSsupport

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Mr_Wind_Up_Bird Hi Matt! We're sorry to hear that you are experiencing issues with your TELUS TV +. Are you getting an error message when trying to use it?