Telus Outage Report in Olds, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Olds, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Shithawk
(@Sandcawk) reported
@TELUS 1.5 hour wait time just to get through to customer service ,2 hours total phone time. 3 different agents cause the 2nd one shuffled me along after pretending to do his job. Maybe 10 mins worth of actual agent time @CRTCeng Communication service my ***.
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🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦
(@Rob16921) reported
@BittiegirlDonna @RogersHelps Actually I kinda lied, we use Telus for cell, have for over 10 years and never once had a major issue, a couple of minor ones but customer service really was excellent, and they're always helpful when we have questions. Now if we could just ditch Rogers I'd be happy!
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Catelli 2.0 🚣🚴🏕
(@Catelli2Oh) reported
@johndotbastable In the east, Telus uses Bell towers. Out west, Bell uses Telus towers. They have an infrastructure sharing agreement for the towers. And then Telus has to back-haul that into their network, which likely uses leased Bell and Rogers fiber lines, as Telus has no fiber out here.
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McWilliam Development Planning Landscape Design
(@bemcwilliam) reported
We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada
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Eileen Willett
(@eileen_cucumber) reported
@TELUS Extremely disappointed and angry. My 98 yr old dad, long time customer, has been paying $50/month for a broken alarm service & obsolete panel! Promised a call/email today & rcvd nothing. Careless/sharp practice? One or both. Still waiting. #NOTok
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Elizabeth Rosalyn
(@ElizabethThe) reported
As the Rogers network outage continues, I’m still continuing to get emails from @Rogers addressed to my dead dad, even after being asked to send over his death certificate to confirm the account name change. This is the final nail in the coffin. Time to move on to Telus. 👋
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Bob B. (N95 Masked, & Vaxxed to the Max)
(@NoThebaine) reported
@globalnews Root cause of Rogers' outage was EMPEROR XI'S HACKERS! First stage in Xi's revenge for Trudeau rejecting Huawei 5G in Canada, & for holding Huawei heiress Meng Wanzhou under house arrest for months! The Emperor is not amused. Bell next? Telus?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Paris Marx
(@parismarx) reported
Yes, Canadian telecom prices are too high. But opening the market to more competition won’t fix the infrastructural problems, because that competition will still be on the Rogers and Bell/Telus networks (unless they’re nationalized). “Competition” is the wrong frame here.
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Brian
(@nbc_brian) reported
@ChadOhman @TELUS I spent hours and hours going through their “help” line trying to get their optik tv to work. It was painful. They really have no idea. Techs to my house, different browsers, wiping caches, everything. It’s brutal. I wish you luck.