Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 01/17/2026 19:30

January 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KnuckleTat Zane Jay (@KnuckleTat) reported

    Hey @TELUS fix your fricking app already

  • ksudheerkrishna Sudheerkrishna (@ksudheerkrishna) reported

    @koodo i’m having issues with my network signal. it’s always show 1 or 2 points where earlier it use to show 3 or 4 for sure. @TELUS

  • MattODly Matthew O'Daly (@MattODly) reported

    @TELUS you guys are the most corrupt company in the world based on people having issues with life and Covid but you don't give a **** and say all I want is the money. Well go **** yourself. I pay you once a month and do as much as I can with no job and ****** EI.

  • inferavirino annie (@inferavirino) reported

    @TELUS hey friends, is there a known outage going on in Burnaby atm? Internet is totally down here

  • PharmacistMama Kristen Watt - Pharmacist Mama - she/her #BLM (@PharmacistMama) reported

    @lee_jasonk Telus Kroll. 2 days down.

  • carolmatas Carol Matas (@carolmatas) reported

    My 3 yr old iPhone 8 mic broke. I spent all afternoon on landline phone with, 1.Telus - we can't help, 2. Apple - buy a new phone. 3. Geek Squad -we can't help. Then I googled it and fixed it myself! Victory!

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @Crackmacs @TELUS koodo: but we have a bigger network customer: but I don't often leave the city so who cares koodo: so that means the services aren't comparable customer: doesn't freedom roam on your networks making it literally comparable koodo: ... we are unwilling to help

  • MapleLeithCa Maple Leith (@MapleLeithCa) reported

    My @TELUS internet sucks, just in time for the Stanley Cup playoffs. Works - doesn't work. Really appreciate the garbage high priced service right when I really want it to work

  • diiddyshaauns Diddly Tha Dregun (@diiddyshaauns) reported

    The Telus guy told me I’d have to pay the fee for cancelling my internet. I told him about all of the things I’m paying for right now. HE WAIVED THE 225$ SERVICE FEE FOR ME. @TELUS keep up the good work hiring amazing people like that. Made a girl cry. It’s the little things.

  • ThoughtsHandful Handful of Thoughts (@ThoughtsHandful) reported

    @MixedUpMoney We switched to public mobile (@PublicMobile) and have been so happy. The price is WAY better and the service is on Telus towers. Win-win. Make sure to use a referral code to save a bit more if you want to switch