Telus

Telus Outage Report in Olds, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 12/13/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    If your think rogers bad but a least they'll help you telus can't even do that right I cant wait till they get bought out maybe then there costumer services will get a badly needed upgrade man they suck words can't describe this service

  • KornelsenThane Thane Kornelsen (@KornelsenThane) reported

    @TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!

  • keithmacd Keith MacD (@keithmacd) reported

    Trying @TMobileHelp instead - both call center reps (their troubleshooting script, really) were unhelpful. Roaming in Canada, phone will only sometimes (rarely) authenticate with Telus for mobile data. Voice, SMS, no problem. Data? Almost never. Dunno what to do next.

  • mattdagley Matt Dagley (@mattdagley) reported

    Telus is working like garbage. Can’t wait to switch.

  • eatonhamilton Eaton Hamilton (@eatonhamilton) reported

    @menzies_charles Someone mentioned they might have passed it to Telus to help fund their privatization of BC healthcare.

  • MarcBedard13 Marc Bedard (@MarcBedard13) reported

    @TELUS trying to activate a receiver for a friend and your technical support is no working. On your web site it says available 24/7 but on the phone it says closed. How does someone activate a new receiver if your not open.

  • ellapl Ella L (@ellapl) reported

    @CraveCanada @TELUS @TELUSsupport what’s the point of having seamless integration when I’m constantly LOGGED OUT every single time. All the while “I’m not connected to the internet” when I am. — fix this sh*t. ****** service.

  • WayneFougere Wayne Fougere (@WayneFougere) reported

    We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?

  • Andrea___Grace Wandering_Grace (@Andrea___Grace) reported

    @Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!

  • LoveyKatia Katia Lovey (@LoveyKatia) reported

    @TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH