Telus Outage Report in Olds, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Olds, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@MrVolOpt) reported
@JAnneliese16 @TELUSsupport You might want to re-read the terms of service. Short form: Telus "is not liable for damages or expenses arising out of or in connection with the use or failure of the service."
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Norma Hoerner
(@NormaHoerner) reported
@ThymelessC Telus made an apology about the problem.
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Desmond Demosthenes
(@3rdandOak) reported
So... how much is @Telus going to compensate me for 2 full days of disruptions? I have absolutely no service at the moment. @TELUSsupport
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Terri Youwish
(@luvsmyvdub) reported
@telusmobility …$30 for a 238 MB overage??? Wtf?!! Can we say rip off? I get 6 GB…6!! I haven’t gone over that in a long time but your ****** wifi switches me to LTE so often in my own dang home. Not gonna lie…really re-thinking staying with Telus after over 15+ years…
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Shane Young
(@seyzilla) reported
@jenmenard @TELUS Sorry I didn’t address you when you said I was being abusive. I had some trouble. I was in love. With….. I couldn’t see what happened. I still think about the depth. I never meant bad on you. You and I, fun and loved every minute we had. I’m in Japan. Married and kids.
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Mili
(@cabbageskvot) reported
unclear why a photo health card doesn’t count as ID for the Telus store. stupid policy.
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Jay A
(@rodice11) reported
@telus, cutting off my phone because of your guys **** up again, definitely the last straw.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Just Cam.
(@DatBawse) reported
You know what's easy? Setting up new Telus services at the new place. You know what's not? Trying to cancel existing services. Jesus Christ.
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-km
(@Kaaaymariee) reported
@TELUSsupport so telus turns your service off without any notice and then want you to pay a connection fee to turn it back on.. I see how you’re making money now.. so ready to leave this company #telus