Telus

Telus Outage Report in Olds, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 11/21/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gordon_rod Rod (@gordon_rod) reported

    Hey @Sportsnet your Sportsnet Now customer service is utterly disgraceful. Damn, Telus and Shaw at least engage in their chats. Brutal. Get it together

  • rOddYrExX__LmaO Rudra (@rOddYrExX__LmaO) reported

    @TELUS @TELUSBusiness Management in personiv gurgaon india has disabled my working ID without any valid reason and they are trying to threaten me that you will lose your job please help me @VishalBora See what kinda managers you hired and HR TOO what third class company

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @TELUS use to pride itself on quality customer service

  • toknowbeauty ΛNNΞ (she/her) 🇨🇦 @🏡,😷, 4x💉 (@toknowbeauty) reported

    For anyone thinking about @TELUS #OptikTV. Go with #ShawTV instead. Nothing but problems. "On the Go" is incredibly cumbersome & lots of missing channels! Spent 15 mins trying to watch channels I paid for on my phone because I'm not in front of my TV. Waste of time & money.

  • JennMillions Jenn (@JennMillions) reported

    @TELUS Had to ask your overly agressive door to door salesman to leave my property 3 times after he kept insisting on getting my personal information. Finally closed the door in his face. Don't make me be the bad guy. Train your employees better.

  • vancouveddy vancouveddy (@vancouveddy) reported

    @TELUS @TELUSsupport the phone company that never picks up

  • reithd Duncan Reith (@reithd) reported

    @TELUS My wife has been on the phone with your representatives for ovet 30 minutes to arrange a simple service call for our alarm system. This is a simple request and your team is making it incredibly frustrating and time consuming.

  • phonegirl16 phone girl (@phonegirl16) reported

    @LilSugarMag @TELUS can relate @LilSugarMag I'm so annoyed. Have tried 3 consecutive days (one hour each) only to speak to someone who wasn't able to assist with my issue in any meaningful way. Why do I feel bad?

  • BuhlerFerris Ferris (@BuhlerFerris) reported

    Anyone else unable to login to their @TELUS account? Can't via the app or internet browser. @TELUSsupport

  • TinaYu00 招财鱼 (@TinaYu00) reported

    Today is terrible because I have a meeting and there is a Telus outage at that time. I can't use MAP to navigate and I can't contact my client to let them know what has happened, so I will be late. Yes, I was almost 35 minutes late.#telusdown