Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 12/10/2025 09:55

December 10: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _MommaShip Terri Grills 🏳️‍🌈🇨🇦🐧 (@_MommaShip) reported

    @EveryAlbertan Also stop paying Telus for medical telephone appointments. Support family doctors. They're small business owners & a vital part of our communities. We want our docs paid fairly!! #FundABVirtualCare #SupportABDoctors #Patients4ABDocs

  • JayNgai Jay Ngai (@JayNgai) reported

    @juggysihota @TELUS Hi Juggy, the link is not working

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.

  • xpis76 Chris (@xpis76) reported

    @TELUS the payphone at Miette Bungalows in Jasper National Park hasn't worked in years. You've been promising to fix or replace it for a long time. There is no cell service in that location and absolutely no way to contact 911 in the event of an emergency. #fixourpayphone

  • BillyRigger1 Billy Rigger (@BillyRigger1) reported

    @Rogers STAY AWAY If you have a Bell Telus or Shaw cell phone and are offered a deal through Rogers you will forced to buy a new cell phone as Rogers is on a complete network or frequency than the carriers mentioned above. How many plans or cell phones does Rogers think we need.

  • ChrisYuzicapi zippy (@ChrisYuzicapi) reported

    @TELUS watching a service truck parked (unit V202661) in front of the real canadian superstore blocking access to the crosswalk sends a bad message.

  • DillyD403 Dylan (@DillyD403) reported

    @JamesJohnsonYYC Me and my wife moved to suburbs and our new house didn’t have an underground Shaw line. Their idea to fix it was to put in an above ground line that people could drive over. We switched to Telus and it’s been amazing.

  • JamesJohnsonYYC James Johnson 🔥 (@JamesJohnsonYYC) reported

    Question for my Calgary homies: Internet/Wifi has been down for two days now, keep having problems with Shaw and their service. Outages three times in the past 6 months. Thinking of switching over to Telus. Anyone have Telus internet? How is it? How was the service?

  • slmick16 sarah lauren dobson (@slmick16) reported

    @JamesJohnsonYYC I have Telus! No issues

  • NikkiYeehaw18 😬 Nikki (Yeehaw) (@NikkiYeehaw18) reported

    @JamesJohnsonYYC Telus is the cars ***. Do Telus all day and make em give you free ****.