Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 11/21/2025 22:45

November 21: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RPfisier Ryan Van Pfisier (@RPfisier) reported

    @TELUSsupport are you guys blocking Shaw's website? No one at our office (or anyone with telus internet at home) can access our Shaw login's to watch TV on our computers. This is literally only happening on Telus' internet

  • gerryvarty Gerry Varty (@gerryvarty) reported

    @DShepYEG @GeecJohn Maybe the goal was to hook the patients up to Telus Babylon for post-care? I bet Vital Partners could help with that...

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @vandadnextdoor Apparently telus servers went down somewhere

  • lasportspage Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

  • ltdesroches L D (@ltdesroches) reported

    @itlooksreal i am anti-baby animal so telus will never have my business

  • CrunchyCarpets Kerry Sauriol (@CrunchyCarpets) reported

    @scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help

  • dmayhood David Mayhood (@dmayhood) reported

    @JanetRWees Thanks, yes. I got your info. I'll try it. I know where the problem is. It's on the supply line from the pole to our house. It was caused by rain shorting between two lines. One is a business line; the other is our home phone. Telus won't allow me to explain that. It's absurd.

  • _milindmore Milind More (@_milindmore) reported

    @TELUS link doesn't work.

  • edgemontmom Jill (@edgemontmom) reported

    @TELUS our Wi-Fi/internet isn’t working well in Edgemont, is there a problem in this area?

  • scottie_baerg Scott Baerg (@scottie_baerg) reported

    @martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.