Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 01/17/2026 12:05

January 17: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • acheron Acheron (@acheron) reported

    @lschiefner Working from home is not a lockdown. And you're crazy if you think that Telus and Bell's next-gen network deployments affected any decisions on flights, that's pure imagination.

  • rjzmum jody cormier (@rjzmum) reported

    @TELUS I’ve been a customer for almost 30 years & am frustrated by the inability to reach support. It’s 8 pm …the site says 24/7 support… so untrue. Situation requiring the ability to speak with someone. Tried more than once this week. Looking for a new provider.

  • Mushi382 Craig Loney (@Mushi382) reported

    @ShawInfo Why are the outages not updated? Why are prices raised but Customer service has not? #Shawsucks #Telus #Telusfiber

  • peterlouwe Peter Louwe (@peterlouwe) reported

    @JessLStanley Not good but at least you can book a physical exam. We have to wait until there's an emergency. BC's health care system is broken. No wonder Telus is taking over.

  • ChimpGenes 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @Bell It's Pawnr/Pwnd/Pawned That's why this ad is fake and people in your office just made BS up. Plus Telus is better, better customer service and faster speeds @TELUS

  • Andrew_Livi Andrew Livingstone (@Andrew_Livi) reported

    Ordered @ufc fights. Not working. Telus says they can't fix it. Great.

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS Do you think people are stupid? You don’t need 5G to “thrive.” Dishonest and misleading. #SayNoToHuawei

  • LFISGOOD1 LDSK🇨🇦🌻 (@LFISGOOD1) reported

    @TELUS no cell service???? What’s going on ? #cellcoverage #bc #telus

  • ExOfficerX Ex_Officer_X (@ExOfficerX) reported

    @JackieBee_16 @TELUSsupport I’m thinking about ditching them both and getting Starlink when the speeds creep up to 500 Mbps. I don’t care that it’s a bit more expensive and half the speed. I’ve had numerous problems with Shaw and Telus and neither of them deserve my bucks.

  • Moe_Saghir -M (@Moe_Saghir) reported

    @CofRedCentral No problems with telus