Telus

Telus Outage Report in Olds, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 02/25/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    After speaking with @Telus about the ongoing problem I've had trying to download an OS upgrade, and getting even worse service now, I've decided that I will have to write a letter describing this scenario to the CRTC.

  • nutsofamily Peter Lesa (@nutsofamily) reported

    @TELUSsupport My Telus connect has not been working 2 days. Cannot unblock paused items. Redownloaded, rebooted phone. Also when working couldnt see boosters as it stated not on home network but I was!!

  • SaraMitchellBa1 Sara Mitchell-Banks (@SaraMitchellBa1) reported

    @cable_shaw I'm very disappointed that after 16 years of being a very loyal paying customer of SHAW that I am being made to sign a 2 year contract to upgrade my service to get a better speed. I find this manipulative and wondering why I didn't switch to Telus.

  • francois101com François (@francois101com) reported

    @TELUS "Inclusive community" = WEF garbage = Instantblock

  • BigBacon83 Aaron Classic (@BigBacon83) reported

    @TELUS Tried to upgrade phone for another 2 year contract but because I changed the name of my business my credit won't allow zero up front even though I've been a customer for 8 years. It's like you don't want my money. Guess I'll have to buy the phone outright from apple.

  • emd Erin Dalzell (@emd) reported

    I’ve been a @telusmobility @TELUS customer for over 20 years, was just on hold for 15 mins to speak with someone in the loyalty group. 15 mins!? Great service for your loyal customers Telus.

  • chantalireland Chantal Ireland (@chantalireland) reported

    @CRTCeng is there way to fight for @TELUS to have service in our area? I called 911 today and they couldn’t hear me, standing on a busy road ten minutes from downtown Victoria. They know about the issue and haven’t done anything. Been bad for two+ years, steadily worse in 2022.

  • JaredRashid6 Jared Rashid (@JaredRashid6) reported

    Trying to get @TELUS to setup a service, bill correctly or even just call back when they say they will is an impossible feat. Nice work team.

  • StintonAndy Andy Stinton (@StintonAndy) reported

    Cancel my cell service due to poor service from @TELUS , then they called back and offered me deals a third less than I was paying, then put me on hold for 15 mins I hang up .. Nice one, @TELUSsupport

  • Lidsville Lindsay Brown (@Lidsville) reported

    @matpVI @VanIslandHealth @crystalmundypsy The BC govt forgot to warn itself. Perhaps it thought Telus would just fix it.