Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 02/11/2026 05:05

February 11: Problems at Telus

Telus is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • krzyabn Krzy Guy (Chris) (@krzyabn) reported

    Adding 1.5% for cc processing fees @Telus is straight up gouging your customers. For a company that was so focused on customer experiences, this is a negative one. Anti-consumer move.

  • megmcgpatterson Megan McGregor-Patterson (@megmcgpatterson) reported

    @TELUS WHY don’t I have service in my house anymore?! Please someone come check on the towers in bridgenorth, Ontario.

  • _breesaunders Brittany🎀✨ (@_breesaunders) reported

    Me thinking this guy hasn’t messaged me all day only to find out Telus done cut my damn service. 😭

  • andrew00654110 Andrew (@andrew00654110) reported

    @TELUSsupport @lydykleis I know why, they don't know how to bill properly. this is a constant issue from Telus. I removed pre authorized payments because they are not responsible enough to allow that.

  • accordingtomio M. (@accordingtomio) reported

    @MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.

  • Musaic2 Musaic2 (@Musaic2) reported

    The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.

  • Celine_McE Celine McEachern (@Celine_McE) reported

    Will be dropping @TELUS as my provider due to the $7 bill increase for no change in service. Not once have I felt like a ‘valued customer’ with Telus.

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.

  • mayorblaine Blaine (@mayorblaine) reported

    Telus let me know that as a valued customer my monthly phone bill will increase $7. Yeah, telecoms isn’t a criminal racket in Canada.

  • MarkShaw24 Mark Shaw (@MarkShaw24) reported

    @richardzussman Richard, as you may have guessed, I’m not a fan of @TELUS . Their medical service is reprehensible.