Telus

Telus Outage Report in Olds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Olds, Alberta 02/01/2026 09:05

February 01: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • myownmultiverse Laura Silver (she/her) (@myownmultiverse) reported

    @TELUSsupport is there a way to access archived Telus bills if one is no longer a customer?

  • Sabine_IV Sabine Ivison (@Sabine_IV) reported

    Thank you to Telus employee Travis who stopped to help me change a flat tire on a Vancouver roadside this morning. Unsolicited kindness to strangers is still a thing!

  • cie1947 Celeste George (@cie1947) reported

    @TELUSsupport It's back after two hours of frustrating dropped calls and worker openly disputing my words. Two hours that I tried to solve with telus web help first. 😑

  • katspanovic kaja 💞 (@katspanovic) reported

    me + the boyz play ambient house beats whenever we hang out, and i turned around and said "whoa this goes brazy" ...only to realize it was actually a telus commercial

  • snEEko93 Nick Joinson (@snEEko93) reported

    @TELUS I honestly love it when the internet constantly cuts out in the morning and during the evening.. can't get any online work done whatsoever.when you call support, they throw you through the ringer honestly. Try our Sec system. Our internet crashes every 5hrs though #Trash

  • jmwensley Matthew 🇨🇦🧡 (@jmwensley) reported

    @VancouverSun @TELUS I thought that paying for better forest management or maybe an extra waterbomber was what you were getting at. Not them simply doing what they are paid to do. Absolutely terrible bullshit spin by a very large company

  • tensiveyapper Sadsto 🌸☃️🎩 (@tensiveyapper) reported

    Man **** Telus they were throttling my internet hard asf until I paid the bill just now. Right as soon as I paid it the **** is instantly 10 times faster

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @deaftravel I brought it up in regards to the paper bill file & Telus. Telus wants signed/stamped doctor letters stating & proving your disability/Med issue to get a lousy paper bill. I hit PrivCom with it. Also, many Doc's will charge for such letter. Nailed in more ways than 1 way.

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • coldbonesapart 🏴‍☠️If_Skeletor_Had_A_Bastard🏴‍☠️ (@coldbonesapart) reported

    @SamsungCanada I require an explanation as to why my S21 ultra 5g says it's on a 5g network when it is not. @Telus @TELUSsupport has a plan that goes from 5g to LTE 4e after 15gigs and I received notification that I used up my 5g a few days ago but the phone still says 5g