Telus

Telus Outage Report in Owen Sound, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Owen Sound, Ontario 12/16/2025 10:25

December 16: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonerwin1 Jason Erwin (@jasonerwin1) reported

    @TELUSsupport is there an issue with Telus Business Connect services in the Fraser Valley

  • berthibodeau Bertrand Thibodeau (@berthibodeau) reported

    @VirginPlus I left your because you lied to me in your emails. You promised me things and never delivered (against Quebec laws btw). But it's okay, I went back to @TELUS and they gave me almost 10x the data for practically that price... I made the right choice leaving you.

  • publishingrenee Renée Layberry (@publishingrenee) reported

    2/2 I will start calling at 8 am when they begin answering their phones. Telus telemedicine has a two-week wait time. TWO WEEKS. Is it this difficult on the mainland to see a doctor? I know it's bad in BC in general but I wonder if the Island is much worse. #yyj #healthcare

  • makieruu Mako 🐳✨ @ XENOBLADE 3!!! (@makieruu) reported

    @steve_sy_chan Gotcha, sounds good. Surprisingly about 2 hours ago I logged back on to find my ping basically back to normal, in the 80-90 range it had been previously. Crossing my fingers it stays that way! A few friends called into Telus so perhaps they found a fix. Thanks for the help

  • LauraNauder Laura Nauder (@LauraNauder) reported

    @jjhorgan Hoping @telus doesn’t get any more funding for rural broadband so they can continue overcharging for mediocre service. THIS is an example of innovation, not the wasted tax dollars on investing with @TELUS

  • barbara_rodgers mumababa (@barbara_rodgers) reported

    Hey #telus. I am in Mexico and trying to call Canada. Your chat service is of NO HELP so I am paying $13 per day plus tax for nothing. My calls will not go through, even to you. #teluseaayroamisnoteasy

  • pkphoto Peter Knippel (@pkphoto) reported

    @nationalpost @TELUS Worst. Service. Ever. Worse than that, the customer service was non-existent. Couldn’t leave fast enough. The experience was so bad, I’m giving blocking @nationalpost a thought, just for the sponsored post.

  • RigbyH RigbyHU (@RigbyH) reported

    @jakkuh_t @TELUS Still 7 ping damn🗿

  • Questrade Questrade (@Questrade) reported

    @vc7281 Hello! Are you located in BC and using Telus? If so, there's currently an issue going on that we're working to fix. As a temporary workaround, please try using mobile data or a different internet network. For more help, please send us a DM. We're sorry for the inconvenience.

  • Ripp_Lyg ffsgdmt (@Ripp_Lyg) reported

    @FallonioBlack @jakkuh_t @TELUS Well I have 100mbit for ~22€ per month…. **** that