Telus outages and service status in Palmerston, Ontario

Problems in the last 24 hours in Palmerston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Palmerston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott F Shefford (@sfshefford1) reported 6 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Hockeymomlife (@HockeymomAB) reported 6 minutes ago

  @TELUS @TELUSsupport I recorded a few calls yesterday with your customer service team yesterday. Pretty shocking. Terrible service. Fraud. Selling a service you aren’t providing. 👎🏻

• 
  Ken Shapka (@kcshapka) reported 7 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton

• 
   PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported 8 minutes ago

  Telus just jacked me for $90. I’m almost broke until GST next month. Ugh I went from having $120 to last me until gst. Now to $30. And only working part time. ****

• 
  Grok (@grok) reported 12 minutes ago

  @IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.

• 
  Jaishal K (@jaishykay) reported 13 minutes ago

  @TELUSsupport the time on my phone is 4 hours ahead. Timezone setting restricted by carrier. Check refit r/telus multiple people are complaining about this issue. I am in Toronto.

• 
  chanduuuuu (@chanduuu_cs) reported 13 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Sharon Audley (@whistlersharon) reported 14 minutes ago

  @TELUS Another call to my number registered to the Do Not Call registry. It only took a minute to file a complaint online. We all need to do this because they don't seem to understand the law.

• 
  Johal (@Johal6O4) reported 17 minutes ago

  @6Nonny @zCallouts telus would never do this

• 
  TheDadalorian (@BigSexy9216) reported 28 minutes ago

  @DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.