Telus Outage Report in Pembroke, Nova Scotia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pembroke, Nova Scotia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Telus
Telus is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jonas Worth
(@coachworth) reported
@TELUS Officially the worst customer experience in Canada. You added a TV contract I did not order, charged me for the 4 days it was active, & now ask me to return TV equipment I don't have!!! You can't update my contact info either & I'm a mobility client!!! Abusive! #Telus
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Surrey Murray
(@kylemurray90) reported
@TELUS is there an outage in Newton area of Surrey, BC?
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Miko Bacomo
(@BacomoMiko) reported
@TELUS @TELUSsupport I referred my parents to Telus but somehow your agents booked me for their appointment & I can’t cancel the appointment.
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Jonas Worth
(@coachworth) reported
@TELUS No. You have lost my trust and I don't think yet another CSR interaction is going to help. Just do your job right the first time and respect loyal customers. I have lost too much valuable time trying to correct your mistakes.
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Midusza
(@Midusza_) reported
@TELUS Honestly really disappointed in your guys’ customer service. I’ve never had an issue with you before, I’ve never called, and have been generally happy for the time. I made the mistake of upgrading my phone online, making sure I selected to keep the same number.
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Ljubica Todorovic
(@artofluba) reported
@TELUS @TELUSsupport #yyc so apparently you have door to door salespeople signing people up for packages and porting over phone numbers without the account holders consent. Your management is a joke and all they can do is tell me it’s my “complicated name” as the problem.
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Kalpesh Desai
(@kalpesh_desai) reported
@TELUSsupport facing a issue with TELUS mobile, rebooted many times but not able to connect with network. Located in Surrey BC
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Violence Link Consulting TMS
(@stoddatm) reported
Ottawa hydro sent email Thanking us for being patient with them during the recent ice storm. Telus and other companies did not charge us for service for the amount of time we were out. Will Hydro Ottawa be reimbursing us for that time? @hydroottawa
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Midusza
(@Midusza_) reported
@TELUS Due to midnights, it took me a bit to call as their customer service is only open till 7 PM each day. I call.
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Reformation
(@Reforma92950774) reported
@JudyMaxB9632935 It sounds a lot to small fry like us but in fact it's less than $40/person/year. That's not a lot of money when you consider that it costs 5 times that/month for TELUS to send me a signal that allows me to access the 'net & watch RW TV stations, which they select. e.g. Fox.