Telus

Telus Outage Report in Penetanguishene, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penetanguishene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Penetanguishene, Ontario 11/25/2025 15:45

November 25: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • randomhero79 Chris R esq. (@randomhero79) reported

    @PrimeBane I went to Virgin a couple years ago cause Bell was brutal and Telus sucks lol but I just picked up an iPhone 12 for 20something a month and a 20gig plan around 80 bucks per month and they waved the new phone fee or whatever. I’ve seen some good deals with Koodoo as well

  • mmck Margaret (@mmck) reported

    @TELUS @TELUSsupport I’m not sure what is going on with your company anymore but I just had the most horrific incident with one of your telephone agents. I was gaslit, lied to, and treated like scum. I’m almost in tears. @Shawhelp can you do better? I give up.

  • alanrycroft Alan Rycroft 🇨🇦 ✊🏼 mastodon.world/@alanrycroft (@alanrycroft) reported

    The @telus phone line is over one hour backed up and the info I need about my own account is hidden from view online What gives @telus? When does my service end?

  • Andrescht131 Alpha Ginger™️🦄🔥 (@Andrescht131) reported

    @PrimeBane The only issue I had was living in Banff Trail. I'd only have a single bar of service Downtown is much better, but seems the Telus network for the NW is pretty hit or miss

  • Blueyz2021 Blueyz (@Blueyz2021) reported

    So just paid my bill and not only did @telusmobility @TELUS charge the 1.5% cred card fee but there is GST and PST on the service fee WTF? #telus

  • ShriramJogdand1 Shriram. (@ShriramJogdand1) reported

    @TELUSsupport I thought to call Telus for billing issue. Wait time on phone is more than 1 hour. No Email Support available. Not able to login to Chat. How to reach billing support?

  • CreativeTroy Troy McNamara (@CreativeTroy) reported

    @TELUS I don't appreciate your sales reps consistently calling me trying to sell promotions and when I ask to be taken out of your database they hang up before I can even finish my sentence. @PrivacyPrivee #PIPEDA

  • ASKTHEIRISHGUY JPLFinn (@ASKTHEIRISHGUY) reported

    @TELUSsupport This simple is not true. I have been with TELUS for over six years and it’s always been this bad.

  • Letsgobrandeau1 Let’s go brandeau 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 (@Letsgobrandeau1) reported

    Wow telus sucks, I can’t believe these guys, they have spent a fortune creating hurdles for me to talk to anyone

  • Wilson12_T Tom wilson (@Wilson12_T) reported

    @TELUSsupport All your guys solution is to restart the router have done that about 20 times always say they will call back and check up still nothing changed next step cancel Telus and buy musk