Telus outages and service status in Penetanguishene, Ontario

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penetanguishene, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  n (@CheleNik) reported 3 minutes ago

  @VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.

• 
  Mike Brennan (@MikeBre58407055) reported 8 minutes ago

  @MPelletierCIO @BNNBloomberg Telus should worry less about selling non-core assets and more about minimal, basic customer service. As a client I'm appalled, they never answer the phone. Farming your customer service out to third world countries is pathetic, Telus deserves to keep imploding.

• 
  J7Wildcard (@J7Wildcard) reported 9 minutes ago

  @VanIsleInvestor @TELUS I signed up a few months ago, no issues, reasonable price. My wife is trying to sign up now. Couple days in and still having issues and the rates are up with less data. New boss man making changes.

• 
  Torina (@Torina1036429) reported 11 minutes ago

  @TELUS you need a service so people needing temporary suspension between house moves can pay a fee and when you get the new house restart service!

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 12 minutes ago

  Telus posted a $1.8 billion net loss, mostly a $2.1 billion writedown on Telus Digital, its customer service arm. Rough news. AI is eating the contact center model that arm was built on. I've watched Lagos BPO firms sit on this exact bet for years now, and the clock feels like it's moving faster than anyone priced in.

• 
  Lynn Without an E (@Moon_River05) reported 12 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Rhonda Shimes ✨ (@Simyfy) reported 13 minutes ago

  Bell is honestly terrible. I switched from TELUS after 10 years and the service from Bell makes me regret switching. They charged a payment from my acct without authorization

• 
  Hockey Dad (@Coach_JayH) reported 15 minutes ago

  @TELUSsupport @TELUS out of the blue- you cancelled my service. No reason. Just cancel. Is this how you treat customers of 20+ years?

• 
  Top 1.9% in Retweets on X (@GMAN0444) reported 17 minutes ago

  So it sounds like Telus and possibly other carriers want to start charging a extra fee for better signal during peak times. Charging us for the cell service we should already be getting.

• 
  James Howard (@theta_quest) reported 24 minutes ago

  @MPelletierCIO I agree likely still has lower to go, but Dodig may have kitchen sinked the quarter to exceed expectations later. For instance, 2.1b write down for Digital may be excessive if sovereign data centres gain traction with govt support. Telus is the only one pursuing this build out.