Telus outages and service status in Penetanguishene, Ontario

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penetanguishene, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew (@MPK527) reported 4 minutes ago

  @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.

• 
  TheWolfOfFranklinSt (@TheWolfOfFrank2) reported 6 minutes ago

  I live in the GTA and the service for the largest populated area of this country is absolutely mind blowing terrible . @TELUSsupport @TELUS I’ll be leaving soon enough .

• 
  DaBluedude (@DaBluedudeGames) reported 10 minutes ago

  Update: 1H16M IN and we got a $15 / month discount for a service which is LITERALLY CUT IN HALF (Telus Internet 150 plan (40 up), I now get 74mpbs down and 20 up. #telus should commit to their infrastructure and upkeep copper service where fiber is not available.

• 
  TypeVFuture (@TypeVFuture) reported 11 minutes ago

  The BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!

• 
  Bob Bunting (@imaginet) reported 18 minutes ago

  @JonFraserTF @TELUS First rule is never talk to customer service, ever! Call the Telus Loyalty department directly. They will help you with whatever issue you have and you will probably end up with a better plan for cheaper as a result. This is common knowledge. Spewing on X will do zero for you.

• 
  Sammy Sayzso (@SammySayzso) reported 18 minutes ago

  @JonFraserTF @TELUS They are horrible and committed I think fraud on me. Some in their sales dept held opened 5 new lines on my account and then when I called them out on it they said “oh sorry. I activated it for the wrong person” the sales guy was trying to make their monthly sales quota.

• 
  VernThurston (@VernThurston) reported 20 minutes ago

  @JonFraserTF @TELUS Yes, you have to book an appointment to cancel. Every option imaginable to manage your account online except cancelling. I switched to Virgin, no complaints. Koodo is owned by Telus. Star Link is going to provide phone service eventually.

• 
  Re Boot (@rebo0ot) reported 21 minutes ago

  @DaBluedudeGames @TELUS @TELUSsupport They’ve never ever spent any money 💰 on web development. Try logging in and navigating around in different areas. It’s a cringe experience. And their mobile app is worse if that’s even possible but they managed to succeed.

• 
  Frankie (@HRH_Frankie) reported 23 minutes ago

  @JonFraserTF @TELUS Jon, try Public Mobile a division within Telus. Way cheaper than big 3 for same service

• 
  A ******* Leaf (@LeafusMaximus) reported 26 minutes ago

  @PsudoMike telus just charged me $20 in store for a sim card the other day, this is unfortunately already a thing. the worst part is this law was passed years ago but they were given an undetermined grace period until now