Telus

Telus Outage Report in Penetanguishene, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penetanguishene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Penetanguishene, Ontario 12/10/2025 00:55

December 10: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieBee_16 JB (@JackieBee_16) reported

    @Apeart22 @TELUS How’s their internet? We are both working from home so it needs to be awesome. Telus has had good internet for us. It’s just the damn cable boxes that are constantly on the fritz

  • IndignantBeaver IndignantBeaver (@IndignantBeaver) reported

    @AndrewMowat1969 @JackieBee_16 @TELUS Crazy... What boxes did you guys get? I never have issues with mine so that's why I ask.

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    .@telus has THE most #useless "contact" system in existence. I have now tried 3x today to get a "Business Internet Billing" contact...no joy. Spent 1 1/2 HOURS on hold or with an agent y'day because stupid Telus has created TWO accounts and charged me TWICE....finally gave up.

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    (The above tweet should not be interpreted as "holy **** Starlink is super fast" but rather "holy **** @Telus is trash garbage, and I can't believe _sattelites_ are faster than they are ably to deliver here OR in the city".)

  • Evilspoons Erik T. 🇨🇦 (@Evilspoons) reported

    @TELUS Why have I been stuck on 50/10 Optik internet since 2010? I went through the hassle of getting my condo board to OK a fibre upgrade, people were on-site working, then cancelled it because they were surprised to find out we have EttS. That's been the problem the whole time!

  • Evilspoons Erik T. 🇨🇦 (@Evilspoons) reported

    @TELUS Who can I talk to about getting an EttS equipment upgrade timeline? The only answer I've gotten for years is "we'll have to upgrade that later". Shaw is not my favourite ISP but they offer service 20x as fast as I can get from you right now.

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • mpetch Michael Petch (@mpetch) reported

    @jadedlove71 @ARCCollective Until 2020 I had one and had the same number for 25 years lol. His friend may not have had one but if I was KJJ and his friend I would have simply ordered one from Telus and tossed an old style analog phone on. Problem solved.

  • JackieBee_16 JB (@JackieBee_16) reported

    @Thirdr0ck @TELUS Oh I know the ropes lol. Customer service and I are on a first name basis lol

  • guy_on_a_couch Robert ward 🇨🇦 (@guy_on_a_couch) reported

    @ExtraLars @TELUS @TELUSsupport There entire network has been screwed up this week both cell and internet