Telus

Telus Outage Report in Perth, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Perth, Ontario 01/12/2026 21:30

January 12: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!

  • PartPhil phil (@PartPhil) reported

    @alex60494 @jammyrft @nuvguy My Telus gets bogged down all the time.

  • jammyrft socks in crocks (@jammyrft) reported

    @nuvguy @PartPhil Ahhh I see. So you’re saying Shaw bigs down during high usage but Telus doesn’t? Or both do?

  • susubee7733 susu (@susubee7733) reported

    Telus support please.

  • mycal44 Michael A Goldberg (@mycal44) reported

    @TELUSsupport terrible communication after my alarm went off. Just not good enough now I cannot trust Telus when I am away from my home. Time to look for another server who I can trust.

  • ThEbLoBiNc Hugh Armstrong (@ThEbLoBiNc) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng so many of their customers were left out in the dark, from the looks of things Telus pretty much gutted the company, I guess they just wanted their wireless tech. Telus has the "worst" support imaginable, I have so many ******* horror stories!

  • aliciavc99 Alicia (@aliciavc99) reported

    I’m always shocked and surprised when I go somewhere with a city’s limit and discover terrible cell reception. Are we not past this crappy coverage in a city issue yet? @TELUS

  • LandmanMarky Mark Innes (@LandmanMarky) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng Big 3 (or 2 if you know TELUS and Bell share a network) have full adv of established infra. That’s a massive barrier to entry for newbies. Past efforts toward new entrants fails as they enter, grow and get eaten by the Big 3. By design. It’s all about the $. Regs are too weak.

  • CocoContiiee Asia (@CocoContiiee) reported

    Idk who’s worst my ex or Telus calling me down trying to get me to come back to them

  • mycal44 Michael A Goldberg (@mycal44) reported

    @TELUSsupport have been on hold for 45 min not good for a firm that provides security services was much better when I was with ADT. never was put on hold with them now it’s a joke getting through to Telus.