Telus Outage Report in Perth, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Perth, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin Hicks
(@CateHicks) reported
When every @Telus call begins with "we are experiencing higher than normal call volumes" it's time 4 Telus 2 hire more staff. Having their 'valued' customer wait & wait does not show respect for anyone but Telus shareholders.
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Woolf’s Ghost
(@woolfs_s) reported
We've messaged @TELUSsupport : @TELUSsupport we've been on the phone for over an hour waiting for help to pay the Telus bill. What is going on over there that you can't manage to deliver any customer service within an hour's time?
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yallternative
(@shananaparton) reported
@TELUS I turn off my roaming, still get charged $28 in fees, wait on hold for over an hour, and you won't refund it? Your solution was to purchase a roaming package for $12 a day "just in case" next time and then put my phone on airplane mode and not use it. Ridiculous.
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BaconbitsRJ
(@BaconbitsRJ) reported
@KyleTWN Some choice. #telus = overcharge for poor reception, #rogers = no service or #bell = arrogant misogynistic old boys club
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Cilantro in a salad bowl
(@shermyntank) reported
@TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….
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Julia Merrett
(@JuliaMerrett) reported
@TELUS @TELUSsupport No service for 2 days now in Courtice, ON 😭 Help !!
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Chest Rockwell
(@Chest_Rockwell7) reported
@KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service incomparably better
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Barrie Einarson
(@bbruin44) reported
@deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P
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TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?
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Junah
(@junah_b) reported
@KyleTWN In British Columbia Bell and Telus use the same Towers, but Rogers uses their own Towers and their coverage is terrible.