Telus Outage Report in Perth, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Glyn Bowerman
(@glynbowerman) reported
“Hi, this is Telus. I see here you’ve been a customer with us for 15 years. Thank you so much. To reward your loyalty, I’m going to hold you on the line with some random questions and pleasantries for about 5 minutes, without telling you why, then try to sell you some bullshit.”
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ALYSSA
(@Msfrizzles) reported
I’m so confused on who’s not paying the Telus bill...there’s always $50-90 missing. I’m just so confused because it happens every month and now I’m getting to the point where I’m just going to cancel the cable all together.
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Robert ward 🇨🇦
(@guy_on_a_couch) reported
@Sarsinator I got a “free” ( never free) big screen TV when I signed a two year deal with TELUS
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Trevor
(@Trevor04851543) reported
@TELUS Worst customer service there is. Only company that calls their customers liars. Webstore is completely clueless.
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Fadi Habbab
(@Fadihabbab) reported
@TELUS @TELUSsupport terrible customer service. For several MONTHS still unable to properly install home security system (formerly ADT Canada).
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JACLYN LAROCHE
(@Jclynlrch) reported
@TELUSsupport Hi, unfortunately with no phone they cannot call- they only have a cell with a certain number of minutes. There was a Telus van out on their street this morning, and someone is moving out on their street. We think they’ve disconnected service at their house. Rocky vista gardens
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Blackstar Whitestar
(@LionBlackstar) reported
@ShawCanada you sold me a service up to 10x faster than Telus. It’s actually 50% slower. And I’ve been waiting for 25 minutes just on live chat and phone queue is 37 minutes.
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Dan
(@Dan65354331) reported
The Telus mail to Gmail change - although it demonstrates a clear lack of understanding of their users - at least had some proper warning. Plus it's a non-destructive change. Simply ending the personal webspace service should have come with more warning.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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icyneesan
(@Icynee) reported
@PlagueOfGripes Telus, Canada. I pay around $95 cad a month for 50 mbps up/down but speedtest keeps telling me its more like 80-100 mbps up down depending on hours.