Telus

Telus Outage Report in Perth, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Perth, Ontario 03/13/2025 13:15

March 13: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vpsbhullar Varinder Bhullar (@vpsbhullar) reported

    Third quater Operating revenues & other income for #Telus increased by 10% (to $4.7 billion) over the same period last year. They will be penalizing their poor customers by charging fees if bill is paid using credit card. When will the #greed stop?

  • nana7861 Nahid Hemani (@nana7861) reported

    @TELUS is actually the worst

  • dale4101 Dale (@dale4101) reported

    Come on Mastercard you got to do better. Received a pre paid Mastercard from Telus. Tried 4 times separate occasions doesn’t work. Getting ahold of real person very difficult. Lastnight Saturday got ahold of somebody and have to say the customer service was brutal.

  • rachel_ryu Rachel Ryu (@rachel_ryu) reported

    @TELUS @TELUSsupport Your customer service representative hung up on me after 1 hour and 24 minutes.

  • NormaHoerner Norma Hoerner (@NormaHoerner) reported

    @ThymelessC @TELUS @TELUSsupport Thats terrible.

  • gereinwarren191 Warren James Gerein (@gereinwarren191) reported

    And apple has no problem with promoting Telus in their ads on twitter. Whether it's good or bad, i dunno.

  • Douglas50990111 Douglas (@Douglas50990111) reported

    @Dicky_Paul_95 @Polysesouvient Telus should eliminate her service immediately.

  • Onebadmum2 seriously. (@Onebadmum2) reported

    @TELUSsupport OMFG make me wait 2 hours on hold and then try and start a video chat without warning then then tell me you'll charge me $150 to come fix my line if it's "not a Telus issue" terrible!

  • GregPanio TheGame789 (@GregPanio) reported

    @TELUS you hire retards to work for you!! Claiming to do something and not actually doing it is absolutely the worst customer service in history! Your alarm system is absolute **** and your staff are complete morons!!

  • dale4101 Dale (@dale4101) reported

    Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.