Telus

Telus Outage Report in Perth, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Perth, Ontario 11/23/2025 06:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • epurc42 🙃 (@epurc42) reported

    @TELUS extremely disappointed in the customer service (if you can even call it that) that I just received speaking to some one regarding my deceased parent's account. Unhelpful and zero compassion.

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUSsupport @TELUS I had to speak to too many people and departments who each had to read through pages of “notes” and *still* couldn’t answer the question “Is service available at my address”. Three weeks I waited! Two guarantees of callbacks within a day with an answer, and nothing, both times!

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport We've been on the phone with 5 different departments (for longer than 80 minutes) with no solution. Is there anything or someone else we could be in contact with? We both work from home and need internet service.

  • JanetVanIsle Janet (@JanetVanIsle) reported

    @LilHurricaneo @mssinenomine I switched from Shaw to Telus so I could get Internet for Good. $10/mo for PWDs! It's high speed too. Daughter and I can both stream with no problems at all whatsoever. Have never had to do the modem reset thing due to connectivity issues (knock on wood).

  • Michell16715337 Michelle K. (@Michell16715337) reported

    @Jenfeds73 @TELUS_Spark @telus another reason I dislike you. You doubled my elderly mother's bill and called her a liar when she pointed out the contract she has with you....just hoping she wouldn't notice?!? You are the worst human scum out there; training your employees to be equally as scummy!

  • VIMichaelKelly 🏒 Michael Kelly (@VIMichaelKelly) reported

    Police estimate $2.5 million dollars in theft to date, due to phone scams in BC alone. The telcos in Canada have to do a better job at blocking scam calls from their networks. Rogers, Telus, Bell and Shaw all making huge profits have to fix this. @CRTCHearings

  • Charity91 Charity (@Charity91) reported

    @Bell @TELUS @TELUSsupport I have zero cell service today whatsoever, and next to none for the past month. What does it take to get it fixed?! This isn’t fair or acceptable since we pay our cell phone bill every month. Please stop telling us there isn’t an issue!!!!

  • swill7 Sheryl Williamson (@swill7) reported

    @TELUS Had one of your reps come to the door. Wasn’t interested, he didn’t want to leave. Closed the door & he took it upon himself to walk down the side of the house. Got real rude when I asked him about it. Not cool. 😡

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport hi there! We have been bombed with messages about upgrading to optic fibre or you'll interrupt our service. We have had 4 different technicians coming to our condo and they all say the same thing: we don't have the fibre installed and they can't do it either.

  • bekindandmask1 Kris Tina (@bekindandmask1) reported

    @Jenfeds73 @TELUS_Spark I would insist that the music be turned down for any child who needed it. My child has severe sound sensitivity/anxiety and doesn’t do well in similar situations, she usually flees. I think most people wouldn’t care And Telus should be ashamed of their response