Telus

Telus Outage Report in Petawawa, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Petawawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Petawawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Petawawa, Ontario 12/08/2025 16:10

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285 Hodges43285 (@hodges43285) reported

    I’ve rebooted and powered it down three times now… awesome service Telus provides… for those too stupid to realize it, it’s still not working

  • MelissaRDowning Melissa Downing (@MelissaRDowning) reported

    @AmiskAggie I’ve had anywhere from 5mbps to 220mbps download speeds the last week and it hits a blip every 30 min or so for a minute or two. This morning it’s been down a couple times for 20 min each time. Not much better than Telus hub we had and lots more $$

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    @IRPlawyer @TELUSsupport No sarcasm intended, but I feel your pain. Our Telus services noticeably declined after Fibre Optik was introduced in 2019. Quality of customer and technical support also declined. Yesterday, I lost Internet connectivity 10 times. /2

  • robbarcruises RobBar (@robbarcruises) reported

    @IRPlawyer @TELUSsupport Use your Telus my app to verify login or use your phone webpage

  • ricklawrence_bc RICK LAWRENCE (@ricklawrence_bc) reported

    @IRPlawyer @TELUSsupport Telus is good at sending a bill every month. Their service is spotty at best.

  • lahardy66 katrina (@lahardy66) reported

    @IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .

  • DRTDI Dianna (@DRTDI) reported

    Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.

  • GuyThompson_Esq Guy Thompson 🇨🇦 (Producer) (@GuyThompson_Esq) reported

    @IRPlawyer @TELUSsupport Unplug the router for 30 seconds. Then, plug it back in. If you actually got through to Telus support that’s the first thing they tell you to do. I’m sure you’ve already tried that but just in case.

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @CityNewsVAN Also @TELUS Purefibre is down. Not a wifi problem; I’m wired in and getting connection drops repeatedly.

  • James33097893 James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus