Telus

Telus Outage Report in Port Burwell, Elgin County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Burwell, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Burwell, Elgin County, Ontario 01/30/2026 19:05

January 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • abshadowrider Truth Warrior (@abshadowrider) reported

    @TELUSsupport Baloney. Using Telus cost me two hours of my life. What are you going to do to fix your service so customers don’t have to wait like that? The answer is “ nothing”.

  • michael56960757 michael strong (@michael56960757) reported

    @peggy_blair Public mobile which is a Telus no frills service. I pay 23$/month with enough data to never go over...

  • weholdthekey iDreamCatcher (@weholdthekey) reported

    @TELUS @TELUSsupport your customer service is a joke. Booked an appointment to install fiber but the technician is a no show. Waited 2 hours and on the phone for another hour so far but no resolution. Not even a courtesy call to say we have to reschedule!

  • samhartleyco Samantha Hartley (@samhartleyco) reported

    @AndreaDuggan1 @peggy_blair Telus owns Koodo so a great bonus if you get a better deal with Koodo with the remote power/stability of Telus

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS We were unable to make phone calls or to be understood for months and months after many phone calls to Telus. We’ve been told by several Telus support and at the Telus store at hillside mall in Victoria that you were not bound to provide service.

  • peggy_blair Peggy Blair (@peggy_blair) reported

    @megturtl3s I'm getting lots of people telling me to check with Telus so I'm going to follow up. Rogers is horrible out here!

  • pawprints1986 Laney 👩‍💻🥄🇨🇦 (@pawprints1986) reported

    @TELUS I wonder if this comes complete with shutting down your social media, or even your phone number, if they disagree with your shares Stranger things have happened in Canada!

  • bellab2181 bellarose (@bellab2181) reported

    @TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.

  • Blonde_Duchess Melanie PA Clarke (@Blonde_Duchess) reported

    @TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose.

  • AwbPeggy PeggyAWB (@AwbPeggy) reported

    Why is my child is without any cel or data service in Ottawa?!? 😡 @TELUSsupport @TELUS This inconvenience is beyond simple inconvenience. * AND DONT ASK HIM TO CALL OR GO ONLINE ‘CUZ HE CAN’T. *