Telus outages and service status in Port Hardy, British Columbia

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Hardy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey Hansen (@joeydhansen) reported 5 minutes ago

  @tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.

• 
  Devon Cornwallis (@CornwallisDevon) reported 8 minutes ago

  @TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!

• 
  Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported 12 minutes ago

  My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

• 
  M.Brown (@MsMJBrown) reported 13 minutes ago

  @MrStache9 I ditched Telus over a year ago. My friends in Kitchener & my brother ditched Bell. Too expensive & ****** service. I haven’t had a land line for more than 10 years. I’m with Rogers now, for both home and cell service. Telus I was paying over $100 just for my cell. With Rogers I pay $25 for my cell. Cable wise, Rogers isn’t much cheaper but it is more reliable.

• 
  M.Brown (@MsMJBrown) reported 13 minutes ago

  @SidewalkSeedli1 @MrStache9 You are correct. But I have another year before the deal is over and then my cell service will go up to$45. Still $70 cheaper than Telus. I had Telus home service. It would drop off at least four times a day and I lose the tv as well. Very irritating when you are watching any sport or movie. I’d gladly pay the extra for reliability.

• 
  भव्य खनेजा (@bhavykhaneja) reported 16 minutes ago

  @TELUSsupport @TELUS Three months ago I was told I would receive a refund of $15.68. Instead, after three months, I noticed a charge of $6.72 deducted from my account. I have not used your service during the past three months, and I did not authorize this deduction.

• 
  the 小さい kaiju //HOODLUM on SPOTIFY➡️ (@cannaKAIJU) reported 21 minutes ago

  @TELUS Support team is supposed to be coming out today, but the service was supposed to be activated last Thursday and I’ve ate through my phone data to compensate :(

• 
  Love My 7 Wood (@LoveMy7Wood) reported 24 minutes ago

  I love the emails I get from @TELUS addressed "Hi valued customer". If I was so valued you would think they would actually know my name.

• 
  Sean Bradley (@BradleyREBroker) reported 25 minutes ago

  @BDEPardell @NuggetCapital I read that Telus has a big real estate portfolio with value . Perhaps spun out as a reit or sold ? Telus sucks as is .

• 
  Daniel Schwenk (@DanielSchwenk1) reported 25 minutes ago

  @TELUS Yes. There is simply no service in east central Alberta. I’ve called support twice and after very long calls nothing improved.