Telus Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (19%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• CJ (@craig_jasman) reported 3 minutes ago

  @TELUS For years call volume is larger then usual. When do you think it might makes sense to add more people to handle this? cable and internet how many days a month can I expect these to work With facing issues do I have to dedicate 1/2 day to get them resolved.

• RD (@Reneedeon) reported 3 minutes ago

  @TELUSsupport @TELUS you guys now reap off customer in the name of charges… kindly revert my money and train your agents to give appropriate information to customers

• Carla Howatt (@CarlaHowatt) reported 5 minutes ago

  Hey @Bell any chance you will be providing the same service @TELUS offers for screening phone calls? (caller has to push a number-so robots can't)

• Richard Broad (@rpbroad) reported 7 minutes ago

  @TELUS Your client care specialist came through and straightened out my bill. Best part- I didn’t have to call you. Let’s hope we don’t have anymore issues. Thanks

• Charz (@Charz009) reported 8 minutes ago

  @TELUS ever since you took over @ADT, @ADT has gone downhill.Will be changing companies once contract is done.A/C changes keep getting made by YOUR company and then your company can't fix them/don't know how to fix them.

• ◽️tweet◽️ (@_tweeeet_) reported 8 minutes ago

  @TanyaByers10 @telusmobility I had a similar issue with Telus. Took my phone to Apple for repair, and they gave me a loaner. Had to transfer my account to a physical SIM to use the loaner, then when my phone came back from repair, I had to buy another eSIM voucher from Telus. Even Koodo handles this online.

• Tristan (@TristanJer) reported 12 minutes ago

  @TELUS We understand you outsourced your customer service to save money, but the agents don't speak English and cannot resolve my issues as they don't understand what I am calling about. This is not helpful and gets nothing resolved, and leads me to have to call multiple times.

• Mark (@TheRealFam13) reported 19 minutes ago

  @MarkJPwns_ @TELUS We have 1 gigabite service from my provider but my bill would almost double...

• Sky Pierce 💎 (@skypierce_) reported 22 minutes ago

  I'm so frustrated with @TELUS been dealing with non stop BS since I moved into my new place. 😡I have been trying to upload a 6 min video to OF for over an hour and nothing my internet speeds are garbage when I'm paying for super fast.. like I just need this all to work 😓

• saurabh (@ahuja_saurabh88) reported 24 minutes ago

  What a useless brand is @TELUS? No customer service. Complete harassment. No understanding of escalation whatsoever. Useless #bantelus