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Telus

Telus Outage Report in Port Hawkesbury, Nova Scotia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Port Hawkesbury, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Hawkesbury, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • UncleRee1
    Vaccination line-up Andy (@UncleRee1) reported

    @Dave_Khan @CMOH_Alberta There is NO WAY schools aren't spreading centres. They seem to be the major driver in numbers going down whenever they are closed. Also, this "AB Trace Together" app foisted on us by the Telus e-Health Minister is an embarrassment & Hinshaw should be ashamed to push it. #ableg

  • PDiespecker
    Peter Diespecker (@PDiespecker) reported

    @steeletalk @TELUS I had a similar incident with BMO ( I didn’t have a BMO account) and someone in Montreal who got a M/C in my name. Found out when a collection agency called me. It all got sorted out thankfully.

  • BradDirks
    B͎r͎a͎d͎ ͎D͎i͎r͎k͎s͎ (@BradDirks) reported

    @steeletalk @TELUS I wonder if @TELUSBusiness will finally address my issue! I asked them to re-direct my biz landline number to my cell. They directed it to the wrong number for about a month! I lost a lot of business, and all they want is for my to pay my bill. I can't reach anyone to help me!

  • SomeGuyOutWest
    Just watching (@SomeGuyOutWest) reported

    @steeletalk @TELUS Me too with Koodo(a Telus sub). I spent months talking, texting, and emailing their ”support“ staff. After 4 months of delay and “we’re looking into it” I gave up and ate half the cost. Telus only helped you because you have a public voice. Don’t thank them, dig deeper.

  • FMiDarryl
    Darryl Stanier (@FMiDarryl) reported

    Anybody else worried about the collapse of customer service?that banks, insurance co's, Telco's all feel its ok to put you on hold for hours while you wait to pay your bill, or explore/expand your service #CustomerExperience #CustomerFirst who's your worst? Mine is Telus!

  • amymzed
    Amy (@amymzed) reported

    @TELUSsupport how can I get support with business email. Since migrating email I can no longer access Google Docs or Drive as Telus is now managing my account. I can’t accept customer files anymore. Frustrating!

  • FakePOTUS_DT
    Steve Berry (@FakePOTUS_DT) reported

    @steeletalk @TELUS Same thing happened to me with Freedom mobile. They got scammed for 3 grand worth of products. Took me 3 months to fix. Police report, numerous phone calls to Freedom and the credit bureau. No calls from Freedom or anything in the mail.

  • HACK_KIN
    HACK_FELIX (@HACK_KIN) reported

    @steeletalk @TELUS Kindly inbox me to help you recover your hacked account

  • WendyAirdrie
    tippitmax (@WendyAirdrie) reported

    @giraffami @jkenney @shandro Agreed - everytime I see that I’m furious with Telus- poor business move

  • CassieGill
    Cassie Kaur Gill (@CassieGill) reported

    @CraveCanada on @TELUS has the absolute WORST interface out of any streamer service I’ve used. No search option?!