Telus outages and service status in Port Hope, Ontario

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ritesh (@treadon) reported 5 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.

• 
  SpacBobby (@SpacBobby) reported 7 minutes ago

  @Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight

• 
  Jimcast (@Jimcast467855) reported 7 minutes ago

  @Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 11 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport they did this years ago. The only company that stopped this was Rogers back in early 2018. I believe it was then, they had so many complaints about overseas, when Guy Lawrence took over he made all these jobs come back to Canada. Bell Media and Telus have always had overseas support. That's why I never dealt with them.

• 
  Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.

• 
  Fat & Furious (@Monthon92467113) reported 17 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Called the customer service of my bank yesterday. Some trailer trash answered the phone, I hanged up right away. I called again, another trailer trash answered the phone again, I hanged up again. Called third time, a filipina answered the phone. And I was like, thank God.

• 
  Edward K. Watson (@Eddie1968K) reported 20 minutes ago

  Yeah, @TELUS just about every day I get calls from someone with a heavy Indian accent claiming to be Kirk, or George, or Frank bugging me to buy your products. All it does it make me HATE you and never buy from you.

• 
  dragonprincess (@Chifran8) reported 22 minutes ago

  Telus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you

• 
  Dean Skoreyko (@bcbluecon) reported 24 minutes ago

  My doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.

• 
  Right Winged CDN (@DKNExCDN) reported 28 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.