Telus

Telus Outage Report in Powassan, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Powassan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Powassan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Powassan, Ontario 11/23/2025 16:25

November 23: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    @TELUS you guys are the worst

  • YYC_Steve Steve (@YYC_Steve) reported

    @cathy_fillion @TELUS I did have a brief glitch last night, but it came back quickly. When I’ve had issues like yours in the past a couple of times errors were reset remotely and that fixed things. The online chat actually works well(!) in my experience.

  • PLloydHenry Phiona Lloyd - Henry (@PLloydHenry) reported

    Never imagined that any phone company could be more terrible than @RogersBiz but somehow @telus managed to sink even lower

  • JadeJen99567982 Jade Jennings (@JadeJen99567982) reported

    @TeenMom @MTV Never got to see it. MTV on Telus optik only had the challenge. In Northern BC Canada

  • faeriemaee mae 👾 (@faeriemaee) reported

    @RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.

  • ddalessandro Dan D'Alessandro (@ddalessandro) reported

    @telus #telus 1 hour and 45 min!! And then they had to transfer me to Support group ensuring me it wouldn’t be a wait and 20 min later I’m waiting!! And there’s NOTHING I can do.

  • david_b Dave B (@david_b) reported

    @steeletalk If you are on telus or koodo they have a call screen feature you can turn on. Numbers that you haven’t allowlisted get sent to a “press # to continue”. My wife has this and it’s been great except for when she wants a callback from something with an auto dialer (eg support)

  • darkdragon8888 Troy T (@darkdragon8888) reported

    @TELUSsupport Hello Telus support. I moved my account to a new contract, included in this is a smarthome security package. This has not been shipped to my house and I am getting charged for it. Are you able to help look into this?

  • llhawaii Loreo (@llhawaii) reported

    @OrcaBC101 @ED75Green @ServiceCanada_E It is disgusting 🤢 🫣😱🤯🤯😵‍💫😫😡🤬😤🤯🥵 being on hold is mind warfare , there has to be a better way , how can waits be so long on the phone 📞? Hire more people , let the higher ups run the phones one day a week to speed things up 🙄🙄😬 Telus is awful too

  • teamsmiyahara takiyamyam (@teamsmiyahara) reported

    For such a large company, @TELUS, your UX is beyond terrible. I can't even view my invoice.. what is going on?