Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike *****
(@mikedirsa) reported
@ginny_jenny @nntersigni @EdmontonOilers Telus customer 🙃
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Marty Forbes
(@MJForbes) reported
@TELUSsupport You sure make it hard to do business with you folks. Two hours to 'upgrade' a Telus Hub from 2G to 5G and now on endless hold to 'cancel' the former 2G service. The automated answering service is extremely cumbersome. I miss 'people'....back to the on hold music.
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futureisbleek
(@hellodumbdum) reported
@TELUSNews @TELUS @googlecloud Stay away from Telus garbage service
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thenottakenname
(@originaltntn) reported
Don't know if this will get out. Someone hit a pole in the Passage and thebwores went down, knocking who knows how many out of power again. With Telus, and cell signal is spotty and data either doesn't connect or is dial-up slow. Still says LTE though. Heard Bell is fine?
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Dee (not the one you know)
(@dedrie77) reported
@DeltaBCDad It was a hold experience with Telus that pushed me to their subsidiary, Koodo. They don't even offer telephone customer support, but it's way cheaper, and I realized that Telus no longer did either.
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DrDeltaBCDad
(@DeltaBCDad) reported
For some reason @TELUS @TELUSsupport thinks that a 1 hour wait time to resolve billing issues is good customer experience. I guess all cell companies are terrible. It would be a shame if we got real competition.
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chelz
(@itschiils) reported
@TELUS @TELUSsupport veryyyyy frustrated with the garbage service over the past four days with not having any power after Fiona. I pay a ridiculous amount monthly to not be able to use my ‘unlimited data’ 😤
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Daniel Mullen
(@danielmullen) reported
@NealGillis @koodo Koodo (Telus) roams on Bell, and they did a ‘shortcut’ by putting dozens of miniature repeaters on telephone poles along Longworth Avenue, Brackley Point Road, University Avenue, etc, and all are now AWOL. Great service does not take ‘shortcuts’. #FionaFail #Charlottetown #PEI
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maddie
(@dewblossomsx) reported
@TELUS help
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Maggie Kirkpatrick
(@magloukirk) reported
I have been a @TELUS customer for 15 years. Why?! I am paying too much monthly. I suppose if you can never get through to them, you can never end your contract.