Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/21/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • boshiun Bo-Shiun, MD PhD 🇹🇼🇨🇦 (@boshiun) reported

    @Emer_OToole Professor O'Toole. As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.

  • nursecaro13 Caro (@nursecaro13) reported

    @koodo your customer service sucks 💩. When a customer schedules a callback, THAT MEANS CALL THEM BACK!!! Looking for a new service. Any friends have any recommendations? Not bell, telus or rogers proper, looking for alternative like public, virgin etc

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    @ADT In Canada…the service was much better when @telus didn’t own you here!

  • sharontaylorshy sharon taylor (shynk (@sharontaylorshy) reported

    @Weesesports @Sportsnet Terrible that sport net didn’t show that Davis cup was even on this morning on their programming info !! I’m with Telus 😵‍💫

  • ehhbcdefg Dette (@ehhbcdefg) reported

    @TELUS still requires employees to be vaccinated. I have been a Telus customer for several years (mobile & home services). Does anyone have any recommendations for different service providers for service in Alberta? I do not support forced vaccinations for employees. #cdn #ab

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    Hey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast....

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • MizzzV Melissa (@MizzzV) reported

    @TELUSsupport is there an outage in Edmonton? My internet/tv has been out for a couple of hours. Been waiting on hold for nearly an hour. Not happy with #telus at all. Nothing but issues since I signed up with Telus in the summer. @TELUS

  • KokoBrew JasonK (@KokoBrew) reported

    Where does superman change nowadays? #telus. Help him out, we need phonebooths

  • SAWSANDJAWS 👈 his emmy campaigner (🇨🇦) (@SAWSANDJAWS) reported

    wtf is telus presents