Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Stephanie Alexandra (@Sam_Alexandra23) reported 12 minutes ago

  @TELUSsupport I was trying for 3 hrs and 2 agents to get my Optik TV back and no luck and then had to dinner & then zoom meeting. Then tried manual set up and still no luck. I'm at my wits end and Telus takes forever to get help when you're deaf and need to use chat! Grrr/sigh!

• Biz_nis (@Biznis13) reported 12 minutes ago

  I just told @TELUS that I will not be allowing any vaccinated technicians in my house. The meltdown that has proceeded and the 5 phone calls I've received have been astounding. Demand unvaxxed technicians from these businesses. This is the way you can support medical freedom.

• Purell Jam Fan (@Digs1000) reported 13 minutes ago

  Just had a call from @telus to sell me a security system, and I felt bad when I had to tell the guy I lived in an apartment BC his pitch was sooo good lol.

• Tracy D (@tracylyn44) reported 14 minutes ago from Oshawa, Ontario

  Is anyone having issues with Telus

• Blythe (@blythemorrow) reported 18 minutes ago

  Hey @TELUS my internet is down at home and it says you won't restore service until 6pm. What's the story!?

• Stephanie Alexandra (@Sam_Alexandra23) reported 19 minutes ago

  Telus online chat support really sucks! Takes forever and when you lose connection, they don't come back and because I'm deaf I can't take a voice call to reconnect and they stupidly forget that I'm deaf after being told twice. I'm beyond frustrated!!

• Ryan Ali (@ryanali23) reported 20 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• That Lisa (@LisaPearl) reported 25 minutes ago

  @b_greywolf @billric36028987 @TELUS That is absolutely horrible.

• buschic (@buschic) reported 27 minutes ago

  @Simon818 @bmoore123 @featherbear15 yeah Simon, it is, Telus, was on freedom for many years, (basically since Wind started) but it got stupid, customer service is a nightmare, I witnessed very very illegal **** happen with them. I got out, switched to Telus, Nov of 2020.

• rob rees (@robrees99) reported 27 minutes ago

  @Pearcyfraze @TELUS I love how they are trying to get into Healthcare when they don’t even know how to run their core competency. It’s beyond frustrating how terrible they are.