Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/10/2025 03:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • money_gals Mel’s_Bells (@money_gals) reported

    @patfkauffman I’m waiting to renew my plan/phone- rates here in Canada are absolutely crazy. I bet @elonmusk could create something that would be way more affordable than the crap we get here. #rogers #bell #telus be afraid….. very afraid!

  • RevatiKinkar Revati (@RevatiKinkar) reported

    @TELUS we’re experiencing an internet outage in Heritage Pointe. #telusoutage

  • Akeem_meekA Some sense for two cents🇧🇧 (@Akeem_meekA) reported

    This unlimited data and "slowing" data after a point **** Telus be telling people is like night and day. The **** is horrible

  • SamritiVerma6 Samriti Verma (@SamritiVerma6) reported

    @TELUS Name: Arthur and Location: 25 York St, Toronto, ON M5J 2V5, Canada with this I actually figured its a scam call. He was saying we can give you a new iphone with a cheaper plan and you can cancel your current contact with your carrier.

  • jwjfry Justin (@jwjfry) reported

    @TELUS @TELUSsupport gotta be the biggest scamming crock of steaming horse **** that ever existed in this country 30 minutes on hold trying to wipe away $175 of plain as day black and white over charges.

  • burrows179 Scott Burrows (@burrows179) reported

    But think twice before signing up with Telus. This was a horrible experience that I would never wish upon anyone.

  • talkaboutitmcr M (@talkaboutitmcr) reported

    @TELUS I’d love to know why nobody at your loyalty support has called me back for over a month. Sitting on hold for 2 hours to be told I’ll get a call back is unacceptable, so is a $180/month! Why would I agree to double my payment? Get it together, Telus. This is crap.

  • marcanada54 mar (@marcanada54) reported

    @StephenJG_ Telus have been hounding us for probably 2 years so I blocked their number on the phone. They arrive at the door-tell them we are NOT interested. We have been with Shaw forever and happy so far with their service.

  • MommaKayBear mommabearKay🇨🇦🌵 (@MommaKayBear) reported

    @otterspacecadet between Telus's already **** internet and needing to use a wifi extender my internet is just about trash

  • LandmanMarky Mark Innes (@LandmanMarky) reported

    @AnthonyLacavera Carriers have saved piles of $ over the years (telus and bell network sharing plus big decreases in carrier workforce) and that hasn’t translated to lower user costs. Combining companies won’t help end users. Carriers all about lowering their costs and increasing their profits.