Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Niki
(@Niki86877402) reported
@TELUSsupport is there any after hours support? None of our TELUS devices are working after a power outage
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Joe Bowser
(@infil00p) reported
@fanCRTCProfling @TELUS Yes, it definitely is. I'm messing around with the damn thing now. It's pretty terrible, and my office is now 25 degrees. It seems to only run on modern NVidia GPUs, so that's a thing. The biggest red flag is how it determines all other miners are malware!
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Jennajay
(@JennSj) reported
@TELUSsupport why is Telus customer service so awful? You can’t get anyone to answer ..on hold for hours..and if I get someone they speak another language from another country. WHY? Is Telus broke? Hire professionals in Canada
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Jennajay
(@JennSj) reported
@TELUS Telus has the worst customer service I have ever had…if they bother to even talk to you after putting you on hold for hours.. and forget about understanding what they say..no one speaks English ..geesh Telus ..do better
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
@shadore66 @MacDtrader84 @TELUSsupport It is a Western Canada Telus outage. My Shaw Mobile SIM works fine, just not Telus. Took me 45 minutes on chat to get a freaking answer from them.
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Dave Mangosing
(@Dmangosing18) reported
@TELUS Is there a internet outage in the area of Surrey, BC??
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rebecca munroe
(@rebmunroe) reported
@TELUS I have had nothing but issues since opening a business account with you! Now after trying to purchase several phones for execs at my publicly traded company, I am told by your support team that I can’t? @telussupport #needanewcellphoneprovider
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Scott Gray
(@shadore66) reported
@MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue
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alexwh
(@alexwh) reported
@TELUSsupport The worst aspect of waiting for a person with Telus Tech Support is that one is subjected to ads telling me how great Telus is. I pay for service not to listen to ads.
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D.Jones
(@DaveJonesWC) reported
@sunlorrie Good thing I already hated and would never use Telus for anything. Not to say they all aren’t doing it…