Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elle
(@PNWisland_elle) reported
@ruggedbroad If I'm dumb enough to call Telus and tell them they forgot to remove channels from my TV when I dropped 2 tiers, I would be dumb enough to pay a ticket that doesn't show in the system. With my luck, the system would find it at the worst moment.
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new day new way
(@Dmoore75766944) reported
@jjhorgan Govt gives 100’s of millions to Telus, they profit. People foot the bill and Telus wipes out all the small businesses already providing service!
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Peter Vogel
(@PeterVogel) reported
Telus has the gall to throw $5 onto my monthly mobility bill when they have it discounted by $10 because the service is unusable in my block. In fact I have to phone them from a landline to complain!
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Bouchy73
(@bouchy73) reported
Hey @TELUS, don't mind taking calls from your sales guys, they've got a job to do. I do get quiet mad when, after talking with them and telling them they need to offer me something better than what I have, they tell me to, and I quote, "**** off mother ******" that is ridiculous.
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Steve I
(@SteveI26827992) reported
Hey, @TELUS @TELUSsupport - I bot @Huawei smart hub 3 yrs ago. The last year, it’s garbage. Can’t watch Oiler’s games, nor watch a show while my phone is connected. Garbage. I pay you $435/mo, and I’m about to CXL everything b/c I’m so pissed off. Fix this -
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britt🌼
(@BrittSeymour) reported
Anyone else with Telus have absolute **** service today? Like one second I have full bars the next it’s saying no service? Even my data is 3G like tf?? @TELUS @TELUSsupport
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#JustinFromCanada
(@jtbear3ca) reported
@TELUS @TELUSsupport so can you explain why I am charged for a negative service? I have no data, I don't want data. Therefore, you block data from my phone. And now you charge me $3/month to ensure you don't provide me a service?
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ScHoolgirl 🆀
(@itsqmac) reported
Remember that time I tried to get Telus but never ended up getting their services and they’ve charged me every month for 10 months for something I never had AND Now trying to mess with my credit score. LEAVE ME ALONE @TELUS @TELUSsupport
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chrisc
(@nl_rock) reported
@aSpottedJoan We lookedatshaw but their coverage is not there yet. Was a Telus customer for years and when I asked about a better plan they balked, ended up with Telus (koodoo) so far so good
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TELUS Support
(@TELUSsupport) reported
@quanchoux Hi Quan, that's odd. Have you tried to reset the network settings? Is it a TELUS device?