Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 23: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• DestructiveBurn (@DestructiveBurn) reported 5 minutes ago

  @GuMzHD Damn, I am still running crap DSL with 15mbps Download and 1mbps Upload no thanks to #Telus being cheap in my location. Our last upgrade in my location was 2006. Streaming is out of the question and even for me, I need to compress my videos to Youtube to make them small.

• BrowntoBure (@BrowntoBure) reported 8 minutes ago

  Maybe I never noticed before, or they've added it but sportsnet one is now a 4k channel too on Telus.

• SilversidesFishing (@sturgeonguide) reported 12 minutes ago

  Sorry @TELUS but even with 5G watching my hockey team @Canucks play is a joke. Nothing but interruptions every minute. IMO 5G is a joke which I pay for. Got rebates for me for crap service??? @CRTCeng

• Jordan (@steigercaseih) reported 13 minutes ago

  @TELUS @TELUSsupport Why do I have to resort to getting the @CCTS_CPRST involved with troubleshooting a cell service issue that is just outside of Peace River, Alberta. It is not isolated but there is about a 20 square kilometer section that gets poor cell service.

• ArmandRichelieuofPoitou (@bcwestmind) reported 13 minutes ago

  The @telus app says support is available in BC from 8am to 8pm. I need help.

• Liam (@liamm) reported 13 minutes ago

  @RogersHelps When are you going to have a feature similar to Telus’s Call Control. I’m getting sick of the 3-5 robocalls I get a day. If you don’t have a solution I may need to jump ship to someone who does

• Diamond Dog 'Aloha' Organa (@afterexposure) reported 17 minutes ago

  @FionaMattatall We spent the last 25 years learning to spot "Help me claim inheritance urgently request a wire transfer information" emails and hanging up on "The CRA has a warrant for your arrest" calls, and now we have crappy letters? Maybe this is a billing info scam? Is this real TELUS?

• Freakzilla Scott Steiner 😎 (@don_dodda123) reported 20 minutes ago

  Bell, Rogers, and Telus have the worst phone plans I've ever seen in my life I dont get why people sign up with them

• P! (@pshc) reported 21 minutes ago

  @ryaninstapleton @rgodfrey @AoDespair honestly I am perturbed that advertisers have free reign to use cute animals as their brand. **** you TELUS

• SO AMAZING ;) (@lapariciovilla) reported 21 minutes ago

  @WhistlerBlckcmb @TELUS 9.4? Still 2 meters down from the average 11 meters right?