Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroline Cody
(@CodyCaroline) reported
@Telus Trying to contact Telus re power line down on my property in Calgary. Enmax and Shaw has asked that I contact Telus urgently. Can’t get thru to an agent on the phone or via chat. Please advise ASAP
-
Andie
(@Andiecip) reported
@mov46 @TELUS @TELUSsupport Absolutely. This week I’ve had a doctor and specialist appt and I’ve been waiting on test bookings so I never know what number I am being called from
-
THEE Disco Witch 🏳️🌈🏳️⚧️🇺🇦🌻
(@gothicdisco) reported
@ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
-
Ryan Clarke
(@NoLogsNoCrime) reported
@MsYouDoYou I used to LOVE novus when I lived downtown but they don’t service my area and I can’t stand Telus or any others.
-
Harps
(@pHarps) reported
My wife just spent 2 hours trying to re-cancel Telus accounts for an Alzheimer’s father, adding to so much mental and financial stress- including a workaround that they set up to manage this. I’d rather a day-long outage from @Rogers. Do better @TELUSsupport #MentalHealthMatters
-
Joshua Strange
(@thestrangeview) reported
@TELUS @TELUSsupport hello? Waiting for a explanation for the atrociously slow data speeds I'm receiving since moving to Osoyoos BC. Look for new carrier now as #telus doesn't seemed to be concerned with customer retention. Telus is trash. Thanks for nothing.
-
Cora Shaw
(@craftygal1965) reported
@HTTOrganizers @W_Asherah I googled but it goes to the US link. Telus has MyCare but my husband is concerned about issues such as Data breaches (IT guy) and privacy. It started during the early part of the pandemic.
-
bitrate(s)
(@bitrates) reported
does someone have a recording of the dystopian horror that is the telus support line hold music
-
Martin Bauman
(@martin_bauman) reported
The @ArchSocBC also presented its concerns about preserving Kanaka Row's history in an open letter to TELUS last August. But @StumpedArchaeo says they never heard back.