Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/04/2026 04:15

March 04: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sailor20022 sailor (@sailor20022) reported

    @TELUS Very poor customer service, don’t buy anything from them

  • Cameron_PCDC Cameron (@Cameron_PCDC) reported

    Been holding for 2.25 hours with Telus as they transferred me to Optic Solutions. Do yourself a huge favour and never sign up for this garbage! @TELUS

  • NguyenCitizen David Nguyen (Citizen) (@NguyenCitizen) reported

    The same applies here: -All the banks see profits. -Intuit/Square/Paypal can now issue debt instruments (pay-day loans model to businesses) -GIG gets a boost, I menationed a lot about this -The medical/pharma point is obvious -Unsure on this besides condo context -Telus Health

  • acidiicdeath kit kat ✨🍫 (@acidiicdeath) reported

    currently yelling at telus bc **** telus

  • OKAYcammille self care camms (@OKAYcammille) reported

    Even Telus support twitter couldn't help me lmaooaooo, pls email or call us for an hour wait to cancel lmaoooo I just wanted an iPhone so my friends can stop crying about WhatsApping me LMFAO :'))))) it's not meant to be tbh

  • alone_cant CantLeaveItAlone (@alone_cant) reported

    @acme_annie I ditched telus yrs ago - miserable overseas customers service. 😫

  • shriker Jodie Struthers (@shriker) reported

    bell, rogers, telus, and shaw - garbage 💩 (use teksavvy if you can)

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    Do folks know that Google and also in BC, our Telus is having a huge problem today with their programs? FYI Any Google related email problems are due to this with either sending or receiving mail. Maybe not receiving any mail at all. Spoke to a MacInHome Tech & informed me.

  • trishaddayal Trisha Dayal (@trishaddayal) reported

    @TELUSsupport Hello, I switched SIMs and phones to my new phone but I have no Telus service now and so cannot receive or make calls. Help!

  • deipictions Aphrodeite (@deipictions) reported

    Can't tell if router issue or if telus cut our office trailer off