Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Arfan Chaudhry
(@Arfanchaudhry) reported
Cellphone prices just keep rising and the deals are just getting worst in Canada. Now they got a bring it back program which they'll easily flip your phone for a profit. #Rogers #Bell #Telus
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𝘋𝘰𝘮 pu capable du Dôme
(@DomDansLeDome) reported
@TELUSsupport Hi Telus support, any updates on when the One UI 3.0 OTA update will be released on the Note 20 Ultra? Thanks 👍🏻
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T hebitch
(@tysonotyler) reported
@TELUS really don't give a ****, about ****.
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Steph Kall She Her Hers
(@StephKall) reported
WTF - @telus has been to my condo 3 times I’ve spent over 24 hours collectively on the phone with them... my internet still doesn’t work. They refuse to reimburse for the month claiming it “worked” for 6 days in November. Why do we trust them to take over health services
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Erin Clancy
(@BazingatheoryCA) reported
@joeywants @ReWorksYYC @TELUS I talked to telus about 4 hours ago. My intwret has gone in and out several times in the last 24 h. They said its a service outage issue and that they Re working on it with no timelime for completion
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Jim Smith
(@JimSmit31509504) reported
@TELUS For the amount we pay for current service, there should be excellent services everywhere
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Ember Ushi 🐮 VTuber
(@EmberUshi) reported
@DaisaKanna OH NO HOW HORRIBLE! What provider are you with that has caps for home internet though? Shaw never enforced it's caps for me, and telus straight up doesn't have them. ... Are you using mobile or something? monkaS
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Ian - Account deleted at 10k followers
(@Ian56Awoken) reported
@ThatsSoCarmen @NahremanIssaCTV @thupka1982 They used to brag about not outsourcing their call centers and using actual employees as in home technicians instead of contractors "unlike Telus" and now it's all the same garbage
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Chris
(@patsnation0917) reported
@Jess_Lynch @TELUS Give it time. Start waiting on hold for hours on end and you will soon change you're tune. I know from experience. I'm only with them because the other options are hot garbage.