Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (23%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• neola oleta (@Oletaje) reported a minute ago

  @TELUS can someone call me please. I am out of the country and wasting my minutes trying to get a hold of someone. Telus phone not working. It’s been weeks trying to get in contact. DM for phone number.

• OF-2 Vancouver 3X 🇺🇦 (@2_vancouver) reported 4 minutes ago

  @JeffTimmins3 better not use the #Telus wi-fi service as it is not a stable and reliable service. as aTelus customer i have to end up with ShawGo as it is always reliable.

• Terry Robinson (@TerryRo68000655) reported 5 minutes ago

  @CarlaBoersTSR You can bet you're paying too much for your home service too. @Telus are bloodsuckers.

• Brad Ridler (@bradridler) reported 13 minutes ago

  What’s the best way to swap our Wi-Fi router for one that’s less buggy TELUSsupport? We’ve been dealing with various issues for months that I’ve been troubleshooting and the common denominator seems to be the router itself. Thanks for your help! #telus

• Jamie Kozak (@kozakjamie) reported 14 minutes ago

  @rdumont99 Not disagreeing with that (but that’s true for any investment for her be it Telus etc), just the portrayal that employees of the winery are hers, they answer to her, etc. The winery has been dragged through mud because of her garbage.

• Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported 14 minutes ago

  We are finally having a @TELUS tech come to the house to figure out why our service is so ******. They say it’s a faulty connection. I hope so. I had high hopes for switching from Shaw. Looking forward to watching tv without the pausing, digitizing, etc.

• FartingDuck (@FartingDuck) reported 15 minutes ago

  Just got a call from Rock @TELUS ,,, Did you hang up on me or was the call dropped? (Perfect example of **** service)

• Justin (@justinbridges28) reported 15 minutes ago

  @Mulder578 Telus Sucks

• Doug (@DKCKingston) reported 19 minutes ago

  @RealAndyLeeShow Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!

• Jonathan Leung (@VGMaps) reported 21 minutes ago

  @GoDaddyHelp It is not my Internet Service Provider. My friends and other site users are reporting the same thing regardless of if it is Telus or Shaw, or where they are from, Canada or the U.S. The problem is not on all of our ends. @GoDaddyHelp there must be something you can look into.