Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Perreira 🤓
(@JuliaPerreira) reported
@navalang Wait, how did they execute this? Did they call or email you? I get calls from Telus a few times a month and I’ve literally never picked up the phone.
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Ryan Landreville
(@LandrevilleRRP) reported
After an hour of being bounced from one Telus tech support person to another: “unplug the modem, wait…now plug it back in.”
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Neil Gruending
(@ngruending) reported
Just finished a network upgrade replacing my Telus Wifi router with an @Ubiquiti Edgerouter and access point. At this point two cans and a string would be better than that Telus junk.
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Joel Teeling
(@JoelTeeling) reported
I highly regret switching from Shaw Home Internet to @TELUS. Quite possible the worst costumer service I have ever experienced from a major company. I’ll be switching back immediately. @TELUSsupport
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Tim Taylor Smith
(@TimTaylorSmith) reported
@cspotweet Yup I get better service now. Better than Telus. Now if I get a 4th shot I can probably life stream from the moon.
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simulacrum_
(@simthewicker) reported
@CatsCavern Is that the Telus Sky down at the bottom?
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Mr. Parvaz
(@S_Parvaz) reported
@TELUS why is @TELUSBusiness such a hassle? I requested for an exchange and funny how it wasn't processed. Welcome to @TELUSBusiness and this is how they value business clients. Support sucks from these big companies 🙄
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Izzie
(@IzzyPerry2) reported
@TELUS paying over a hundred dollars a month for smarthub internet service and can't even download a 3 GB software update. Network sucks and has for weeks. Calls to "tech support" are simply "do a speed test". WTF
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Matthew Fougere
(@bullyicbc) reported
Guess what I did @telus. I disconnected my front door sensor, removed interior motion sensors, taken down non working camera's, took magnets off contacts and only am allowing select sensors for fun and not rely on them for anything secure, because they are not secure @AlarmDotCom
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Zen Render
(@zenrender) reported
@sqwabb @TELUS I'm surprised there are any anywhere, any more, and yes, I completely agree there should be more functional ones out there. Assuming "everyone has one." Losing/breaking your cel phone (or having a problem with it) can mean you now have NO way to reach people expecting you.