Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Peters
(@DrDMPetersMD) reported
@drawolak @BCFamilyDoctors Yes. Working in our office is a lonely exercise with lots of mandated expectations which always include unpaid work to finish the work of medicine after patient gone. Yes hospitals, Telus clinics, and gov clinics provide space and people and paid time to do all this. #stupid
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CHRISTINE ROME
(@MaryseRome) reported
Bloody #Telus The Smart Hub they talked me into doesn't work most of the time, but they sure as hell keeping sending me these enormous bills. Their techs call to tell me nothing can be done. So why keep charging me???
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DIY_Maniac
(@DIYMANIACJP) reported
Very disappointed in @TELUS for wanting to charge Fees for using a credit card. I have been a loyal customer for 20+ years. This is pure greed at this point. We already pay extremely high rates. This may be the straw that finally makes me move to another provider
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Ashley Zhou
(@AshleyBZhou) reported
@TELUS you suck! I did ONE move order and ended up calling 5 times with billing issue within 1 month. All you L&R assured me my billing will be correct and it’s not! If I need to call you 6th time, I’m cancelling all my services. @ShawInfo let’s talk.
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@T3CHGY007
(@T3CHGY007) reported
@TELUS you just gained a new customer! #telus
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TrishG (She/Her) 😷 & 💉x4
(@TrishGillis23) reported
@telus you need to get some facts to your staff. Told by tech 2 return broken box 2store. Go & told 2go2 WEM location. Cart giant box all over mall 2 be told 2go2 🇨🇦Post 😒 I DEFINITELY wanted 2wast 75min driving all over hell’s half acre 2 return broken equipment… 🙄
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Chicken Fry
(@ChickenFry02) reported
@TELUS Just imagine telus earn 27 billion or more every year. But they are still expensive service. People need to stop using this expensive overpriced network company.
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Ashley Zhou
(@AshleyBZhou) reported
@TELUSsupport I’ve always been advocate of Telus, telling friends how great. But this move really opens my eyes. I never had this much problem with Shaw before. Ur agents need to stop promising they will call back later in dates to follow up and never do! I do not trust u
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M. Louise Marchand
(@Ottawaherenow) reported
@m3t4lw01f @JohnHaleCrimLaw Well I am with Rogers and I have never got a charge for an incoming text or phone call from outside Canada. Sounds like Telus sucks.
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Allison
(@AlleyDalley) reported
@DarcySeatonCTV @TELUS @TELUSsupport Awful and keeps cutting out lol