Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-François Mezei
(@jfmezei) reported
@Bryson_M Telus is also a much younger company (created from AGT, Edmonton Tel and BC Tel) and with one CEO (forget which) decided to become more customer friendly. (which is why they adopted the Clearnet ad campaign with animals when they bought Clearnet).
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The Artist Formerly Known As
(@JtotheEVON) reported
It's taken me over 20 minutes and two service agents on the @TELUS chat to cancel a simple installation, that is a brutally inefficient system you have there.
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Annas Chaudhary
(@annaschaudhary) reported
@TELUS Been trying to resolve an issue because your agent lied to me when I signed the contract. Called multiple times today to resolve but the right department is not open until Monday. Scam and bad service. Disappointed.
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Derek Kleinfeldt
(@derekkleinfeldt) reported
@haggis312 @Bell @TELUS Same here. Must’ve been the same prick. **** these idiots.
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Parker Lileikis
(@LileikisParker) reported
@PhotoGirlAimes Hi Amy! I’m a Telus D2C rep for Calgary, and would be happy to help with your internet issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!
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Larry D
(@larrytruckerguy) reported
from
Sarnia, Ontario
@HappyintheWest Telus is ****** Canadian cell service at its finest
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Adi lally
(@adifood1234) reported
@cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.
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Joe Van Snellenberg (aka Joe delivery guy)
(@jvsjoe) reported
I heard that Bell, Rogers, and Telus collectively got more than $240m from the federal Canadian Emergency Wage Subsidy Fund. Instead of using it for employee wage subsidies, Telus used it to up investor payouts, Rogers cut jobs. Bell said We'll do BOTH!
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Etienne Fortin
(@efortin76) reported
@arakwar87 @TekSavvyBuzz @Bell Here in Montreal I have Rogers, Telus and Vidéotron that all supposedly compete for clients. They all mostly have their own network. I can switch from one to the other. Where are the protected regions?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?