Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/16/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @akanettypayne Hi Akanettypayne, did you require support with your TELUS services?

  • cruisegary CruiseGary (@cruisegary) reported

    @TELUS worst customer service ever. over an hr online - 4th day in a row - no answer - no call back. Telus really sucks.

  • Lostinthewood14 Aurora I STAND WITH UKRAINE (@Lostinthewood14) reported

    @amarmoney20 @arsongurl @nationalpost Yes, CBC is funded. The rest are privately owned companies. Again, CTRC is not media. It is the police of media, to simplify it. Fox is a television network, CNN is a branch of a larger media conglomerate. Telus is not media.

  • tewha Steve 🇺🇦 (@tewha) reported

    I’ve seen maybe one “public” @TELUS wifi network in the last five years. (The ones included in a cellular subscription.) I guess that didn’t go anywhere.

  • Chehr7 ToughCookie (@Chehr7) reported

    @visotto1 @jkenney @TELUS That’s a city decision- go talk to your city- they are the one that is not approving upgraded network

  • akanettypayne akanettypayne (@akanettypayne) reported

    Curious, has anybody ever had a good experience dealing with @telus when it comes to support?

  • SteveI26827992 Steve I (@SteveI26827992) reported

    Hey, @TELUS @TELUSsupport - I bot @Huawei smart hub 3 yrs ago. The last year, it’s garbage. Can’t watch Oiler’s games, nor watch a show while my phone is connected. Garbage. I pay you $435/mo, and I’m about to CXL everything b/c I’m so pissed off. Fix this -

  • sawchuk_karen Ann Karsaw (@sawchuk_karen) reported

    @TELUS @NHLFlames Is it virtue 💩 like this why my bill is always going up? 36 yr customer who Will be moving!

  • forktheucp 𖤐ебать Джейсона Кенні𖤐 (@forktheucp) reported

    @ettenyl @TELUSsupport What the hell?? I’m with @PublicMobile which is a subsidiary of Telus and it’s a lot cheaper. I pay $50 a month for 10gb of data, and have unlimited minutes to the states. It caps my data if I’ve used it all and never overcharges me. Easy to port your number to!

  • debbifisher1010 Debbi (@debbifisher1010) reported

    @TELUS HOOP YOUR 5G!!! Wtf is wrong with you???