Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/26/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Janovenski T.Janovenski (@Janovenski) reported

    @pejvak92 @TheoFleury14 Not every telco is so China friendly. Just saying. I’d never use a Telus product for that reason

  • VILifeCoach LizMiller (@VILifeCoach) reported

    @craigjesske @TELUS @TELUSsupport My calling capabilities were down on Victoria BC but are working atm

  • ClaudiaBDesigns Claudia B (@ClaudiaBDesigns) reported

    @TELUS @TELUSsupport is service down south of Calgary too. Sort it out!!!

  • Canadia87756351 Canadian Patriot (@Canadia87756351) reported

    @TheoFleury14 Telus went down for me on the west coast. Wouldn't connect back to the network for about 30 minutes

  • newfiegirl9674 HW9674 (@newfiegirl9674) reported

    @TheoFleury14 I did! Notification said I could only make emergency calls. Seems ok now though. Are you with Telus? I am.

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • Janovenski T.Janovenski (@Janovenski) reported

    @pejvak92 @TheoFleury14 Fido is Telus I guess... maybe China shut them down #Huawei

  • SpookyC33695570 SpookyCat (@SpookyC33695570) reported

    @TELUS Hey, what's going on with you guys? Is this an outage, concerned because I can't use phone for work...?

  • DavidHefford2 Daheff (@DavidHefford2) reported

    @TheoFleury14 I did and had to reboot phone. Weird that never happens. Telus

  • gotchatd Tom Davidson (@gotchatd) reported

    @JessieDuke09 @TELUS @TELUSsupport Down