Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/06/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ishajuanx isha. (@ishajuanx) reported

    @TELUS you have a shitty wifi network dude

  • Chathamboy12 Chathamboy12 (@Chathamboy12) reported

    Wow!! Pretty **** up for @TELUS I want to upgrade my devices on my account offer 0$ for 2 year term. That fine but when you go to check out they slam you with taxes on your device. That new cause for 8 years I have upgraded my phone and I never paid any taxes for my phone

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Ideas? Switch to Shaw. Their customer support is actually pretty good. And miraculously, they have figured out the call back thing. Telus has nothing but contempt for customers.

  • ishajuanx isha. (@ishajuanx) reported

    like ***** fawking work WTF @TELUS

  • elena6917 Елена (@elena6917) reported

    @TELUS Never buy online anything this company if you don't want to have a lot of problems! They will drive you around and use your money!

  • ColourMeRedddd Essentially Essential (@ColourMeRedddd) reported

    @telus sucks large smdh

  • mattgeode23 Logan (@mattgeode23) reported

    @Scotty_McQ I have gotten 200-300 mbps on LTE with Telus. Then I switched my phone to 5G and got 90mbps peak in the same location. Same full bars of service in both

  • Deirdre_L Deirdre L (@Deirdre_L) reported

    @NWong604 @WikiDocJames Interesting! Then those stats should be close to hand! It's like talking to a Telus "customer support" agent, when listening to PHO.

  • MichelleFromTO Michelle ♥️🌱 (@MichelleFromTO) reported

    @CFL @TELUS Definitely when the Argos won the #GreyCup back in 2017. I didn’t know much about football but my friend took me to a bar to watch the game and it was so damn fun!

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    So what you're saying is that not 1 of the 3 technicians that have been at my house have notice that THE BRIGHT YELLOW ETHERNET CABLES USED TO CONNECT MY INTERNET IS NOT GOOD EOUGH AND CANNOT SUPPORT MY BANDWIDTH. A CABLE. @TELUS @TELUSsupport