Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/21/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Marie88Suzanne Suzanne (@Marie88Suzanne) reported

    Telus is the worst company to deal with to resolve issues!!! Mom sent change of address June 4th, moved Monday - had no phone- called told tech would be out-fast forward to Friday-still hooked up at ok house- on hold 30 mins and counting ~ #telussucks unacceptable

  • didyoumeditate Did You Meditate ? (@didyoumeditate) reported

    @TELUS Hello Whom would one have a discussion with about a Horrible experience with one of your Telus Mobility representatives?

  • eissyrc Cryssie (@eissyrc) reported

    @Norma_J_ I need to talk to Telus and tell them to deactivate my VM. I never check it because how could I. It doesnt even do voice to text. Thank you Norma for checking. Sorry for not returning your call. 🙃

  • KimberleyAPie Kimberley (@KimberleyAPie) reported

    @TELUS is there an issue with the My Telus app? I got my reminder message today of what I owe but the app says "you won't be charged anything this month" and $0.00. I'm confused.

  • olasofeso Ola (@olasofeso) reported

    I definitely know once my service agreement is up, I won’t be renewing @TELUS just a piece of bollocks. Fix the flaw in your software.

  • markroseman Mark Roseman (@markroseman) reported

    from reddit thread: “The Telus health appointment I had was a total waste. Waited two weeks and when the Dr. Called they had technical issues and couldn’t hear me… no follow up and reschedule just to wait another two weeks. very disappointed.” but for only $4,650…

  • yknot05 y knot (@yknot05) reported

    @alexposadzki @fagstein @globeandmail Every friend/family member w Rogers despises it. Poor service. Poor options. Terrible $ I don't want to give up Shaw for either Telus/Rogers/Bell even if we've been partnered on the side w them. Don't let them take Shaw over

  • olasofeso Ola (@olasofeso) reported

    A security incident was missed and I’ve proven the object recognition software is buggy. It recognizes a person or a vehicle as “Other” object outside daylight hours @TELUS @TELUSsupport 2/2

  • alluringstorms alluringstorms 🇨🇦 (@alluringstorms) reported

    @AntonFalcoWx @SpencerSills Damn... Yeah so Rogers owns the majority of the towers down there, then it's bell, and thennn it's telus. It sucks.

  • S4Life7 2 of 2 5G Tracking chips installed. (@S4Life7) reported

    @AnthonyLacavera In fact I could not tweet this at you if I was a freedom customer, because they do not have coverage where I am at. Telus does.