Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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(@zayflex_) reported
@tayswizl FR and she said she wants to go to Telus because their customer service has white people and I’m like: you do know they all have a mix of everyone, you can’t pick and choose which one you want 😭
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CdnBlue99
(@cdnblue99) reported
@CityNewsVAN The CRTC needs to stop this immediately. Rogers buys Shaw then we are down to 2 horrible options, Rogers & Telus, neither of them have a ounce of customer services. It will be disastrous, we are already being robbed by their pricing, it will only get worst without Shaw!!
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Mark Gentile
(@markgentile) reported
@TELUSsupport so telus has epp sales agents that will sell you service on a weekend but no agents that can help you set up on a weekend. This is my first experience with Telus and I regret switching already. Terrible company terrible experience
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lucas 🎺
(@theLUCASTDS) reported
@freespiritus @bctf What IN The world is Telus Health? I’d never heard of it, ever, until a month ago. And then all of the sudden i see their trucks around and read all this stuff about privatization. What are they?
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Ishan
(@ishan7771) reported
@TELUS worst home internet provider in Canada, so is the customer service experience.
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Glo Nigeria Customer Care
(@GloCare) reported
@Oluvik Hello @Oluvik, I am sorry to hear this. But your line is okay and active. Kindly do manual network search on your device to select a preferred network partner: Telus, Bell Mobility or Rogers Wireless Partnership. ~Segun
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Justin
(@Nyml) reported
@AstroKatie This sounds like a Telus story... My experience is if you have to talk to humans it's terrible. Once it's working it's fine.
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Marc Roberts
(@DarkSalesJedi) reported
They said we would have to send the phone to Samsung and be without a phone while it is being fixed. They would not even refund the $20 data charge because of this problem. 2 landlines, 3 cell phones are no getting canceled because of this. Thanks Telus, switching to @Bell
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James Doherty
(@oilcountry84) reported
The cell service in northern Alberta is horrendous. Pretty embarrassing consider how much we pay for these services. #gettingrippedoff @telus @jkenney
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GoodbyeClutter
(@GoodbyeClutter) reported
Well @TELUS I have good news & bad news. The good news is for me, the bad for you: I am divorcing you. After 30+ years as a Telus customer, your partnership with gmail caused me umpteen hours of grief. I'm done. Goodbye. Farewell. Close the door on your way out.