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Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BLCK_AGERA
    BLCK_AGERA BLACKLIST MILITARY (@BLCK_AGERA) reported

    @edmontonpolice Are any other mobility providers effected by this issue or just Telus?

  • bcoversight
    BC Oversight (@bcoversight) reported

    @TELUSsupport A formal complaint is being filed against Telus with the CRTC given a failed provision of support services.

  • LjmarketingLes
    Les Johnson (@LjmarketingLes) reported

    @telus who do you get off sending people to my house to ask how much I pay for services Not one person I know that has switched to Telus has stayed because of your poor service- you have to give tv’s away to get customers as @shaw keeps customers with great customer service

  • KatlandKat
    Kat (@KatlandKat) reported

    @Catvanzyl @TELUSsupport @TELUS I had cable/internet then was trying to do a smartphone (they lied to me outright about what it could do) so when I got the phone and tried to set it up............massive problems so canceled them all. Took months to sort out including a collection agency ...didn't owe anything

  • bettergovca
    bettergov.ca (@bettergovca) reported

    @EComm911_info @TELUS @koodo “Today in stupid governance endangered citizens...”

  • puneet27971
    Puneet Goyal (@puneet27971) reported

    @TELUS #terrible, the same rhyming and sam behavior.

  • Billkatie1
    Bill&katie (@Billkatie1) reported

    @iceblueaccent I use Telus health app great service and friendly doctors. Have made 2 appointments and they are painless 1 in less than 24 hrs.

  • AldousHuxley77
    Aldous (@AldousHuxley77) reported

    @moodyangela @Almightygoogly @redsnoopy69 Telus does a better job paying physicians than most provinces. If the provinces did a better job covering some of their expenses then Telus would fail. But until they do that Telus health will thrive

  • bcoversight
    BC Oversight (@bcoversight) reported

    @TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.

  • Vella_Raye
    raise our eye view 🌏 (@Vella_Raye) reported

    If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I give a free consult. There is a dispute and resolution process, and they do not need to suffer it alone.