Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/22/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    We've had an outage a day for the past 3 days with #telus @TELUSsupport, I wonder what's going on. Been offline for a while this afternoon, starting to come back slowly now. Really only happens when it's the busiest time of the month for me.

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus!

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    Seeing a pile of internet outage reports online for @TELUS @TELUSsupport It’s not actually down, it’s DNS (it’s always DNS). Log into your modem and change the WAN DNS settings to Google’s 8.8.8.8 and 4.4.4.4 and everything will work again. #telus #telusdown

  • Okxvmw_Rain 𝖚𝖑𝖙.𝖔𝖐𝖎 (@Okxvmw_Rain) reported

    @Zen_Ronin Yes I’m having constant issues out of nowhere with Telus like within the last 20 mins

  • MapleAnglican Maple Anglican (@MapleAnglican) reported

    Hey @TELUS @TELUSsupport, I can't get DNS resolution on either my home internet or my phone using 5G. You might have a massive outage.

  • pscho_yeg peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!

  • TheMomoftheHour Momofthehour 🌈 (@TheMomoftheHour) reported

    Telus internet is down. How are we going to binge Agents of SHIELD now? Don't tell me we are going to have to go outside or something crazy.

  • AlyInTheHouse1 🌙Aly✨ (@AlyInTheHouse1) reported

    @telus nothing is better than paying an arm and a leg for a phone that can’t even send text messages. Your service is so lacking it’s absolutely ridiculous.

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!