Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@TELUSsupport I was trying for 3 hrs and 2 agents to get my Optik TV back and no luck and then had to dinner & then zoom meeting. Then tried manual set up and still no luck. I'm at my wits end and Telus takes forever to get help when you're deaf and need to use chat! Grrr/sigh!
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Biz_nis
(@Biznis13) reported
I just told @TELUS that I will not be allowing any vaccinated technicians in my house. The meltdown that has proceeded and the 5 phone calls I've received have been astounding. Demand unvaxxed technicians from these businesses. This is the way you can support medical freedom.
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Purell Jam Fan
(@Digs1000) reported
Just had a call from @telus to sell me a security system, and I felt bad when I had to tell the guy I lived in an apartment BC his pitch was sooo good lol.
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
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Blythe
(@blythemorrow) reported
Hey @TELUS my internet is down at home and it says you won't restore service until 6pm. What's the story!?
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Stephanie Alexandra
(@Sam_Alexandra23) reported
Telus online chat support really sucks! Takes forever and when you lose connection, they don't come back and because I'm deaf I can't take a voice call to reconnect and they stupidly forget that I'm deaf after being told twice. I'm beyond frustrated!!
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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That Lisa
(@LisaPearl) reported
@b_greywolf @billric36028987 @TELUS That is absolutely horrible.
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buschic
(@buschic) reported
@Simon818 @bmoore123 @featherbear15 yeah Simon, it is, Telus, was on freedom for many years, (basically since Wind started) but it got stupid, customer service is a nightmare, I witnessed very very illegal **** happen with them. I got out, switched to Telus, Nov of 2020.
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rob rees
(@robrees99) reported
@Pearcyfraze @TELUS I love how they are trying to get into Healthcare when they don’t even know how to run their core competency. It’s beyond frustrating how terrible they are.