Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/15/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @Bell_LetsTalk @sharksfan08 Stop price gouging. You’re making cell phone and television services unaffordable for average Canadians. Bills go up every year and not down. Bell seems to be price fixing with the Rogers and Telus oligopoly. High priced services lead to mental stress. This should be talked about

  • malmaleeri maleeri ⁷ (@malmaleeri) reported

    @telus has the worst wifi connection 😒

  • damnfoodcourt Huggsy Bogues (@damnfoodcourt) reported

    Telus never asks me to talk.

  • elysiarotaru Elysia Rotaru (@elysiarotaru) reported

    @TELUS I have called about 5 times this month for service issues. Can someone pls get back to me so things can be repaired pls.thx

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • MJohnson4real Michael Johnson 🇨🇦 (@MJohnson4real) reported

    @dowdtaco @ProgressAlberta @emmadeady My experience was with a small (ish) ISP in Calgary called Primus. They offered a service that was closed to half the price of Telus and using Telus infrastructure. The only problem was, install and setup yourself, and good luck with sorting out any technical issues haha

  • jon_canete Tatang Onyok ( Official ) (@jon_canete) reported

    Here's something to think about. Why would TELUS partner with $MTRX ? Why would bDG sports select $MTRX? Why would Tamer Shafik join $MTRX ? Why would Nippon Telephone Telegraph partner with $MTRX ? These companies must be stupid eh? @LoopInsights

  • Mikepkes Michael Kessler (@Mikepkes) reported

    @TELUS, you know what is a bad idea during a pandemic? Door to door sales. Please stop.

  • sdowds17_Golf Shawn Dowdell (@sdowds17_Golf) reported

    @TELUS home internet might be the actual worst thing I’ve ever experience I thought leaving Shaw I was going to get better service boy was I ever wrong. Highly recommend staying away from Telus

  • marislucis armin supremacy (@marislucis) reported

    @lc10155 deadasss.... not gonna lie i was approach by telus to do the exact same thing and they were trying to target it as a pyramid scheme 'if you sell x amount in said community you'll make this much in commission' i peaced ******** out of that 'job' bcos of how predatory it is