Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/17/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    The kid didnt even try to help me.....So annoyed. Telus was getting better but.

  • DatBawse Cam, but like broken. (@DatBawse) reported

    On top of that, books literally ******* everything for the 18th. Telus install, furniture delivery, the move-in itself. Ask questions for clarity, and dad gets pissed off. Like, for **** sake.

  • albertarulez Matt (@albertarulez) reported

    @mysticl @Shawhelp Telus REALLY sucks

  • hikikomori_meii 𝒶𝓂𝒶𝓃𝒹𝒶 (@hikikomori_meii) reported

    @TAKUMlCULT LOL im also on telus network. do you have wifi boosters?? telus sent them to all their customers at one point for free! not sure why. but now that i think about it i WAS experiencing slow af internet at that exact time 🧐🤔. but havent had internet problems since setting them up

  • scottblackie77 Scott Blackie (@scottblackie77) reported

    @TELUS simply the worst service in Alberta

  • EamonnAlphin Eamonn Alphin (@EamonnAlphin) reported

    @TELUSsupport @TELUS an employee of your promised me a deal based on my strata unit. Well I signed up and it’s $58 more than what we estimated including tax. He also refused to give me anything in writing, so all I have are texts. Help?

  • michaelbolton Michael Bolton (@michaelbolton) reported

    Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @mchykerda "I can't even connect to wifi ..." ... I don't think your problem is Telus ...

  • pmalgunas Peter Malgunas (@pmalgunas) reported

    @globalnews @TELUS why are you partnering with foreign hostile regimes that fail to notify the government they are operating in Canada? #cdnpoli

  • RobinADupuis Robin #IStandWithTrudeau Dupuis (@RobinADupuis) reported

    @Lioness_Tee What kind of Telus issue are you having?