Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/30/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vzeaul vzeaul (@vzeaul) reported

    @Dean_Winnipeg @FoxBlink4321 we joke, but telus has a health division working on that very problem 😬

  • JozsefScott Scott (@JozsefScott) reported

    @TELUS 5G network is down!

  • Husnain74132355 Husnain Amjad (@Husnain74132355) reported

    @TELUS Hi,I am freelancer and i have complete your project in 3 days ago but I don't receive my payment i have not got any response please help me so that i can start work as soon as possible thanks.

  • jimdheil Jim Heil (@jimdheil) reported

    @TELUS Your Wi-Fi doesn't work in my apartment. Support has only made matters worse. How can I get out of this contract?

  • davidcroper David Roper (@davidcroper) reported

    @TELUSsupport Why wasn't @Fidomobile affected by the power outage in Coquitlam last night but @TELUS was? Is #Rogers more reliable?

  • ljwjfinch Linda Sarafinchan (@ljwjfinch) reported

    @TheJenRollins @TELUS Telus is the worst! 1 more year of their contract - I am out

  • 18MMorgan Mathew Morgan (@18MMorgan) reported

    @brianvendramin @TELUS @TELUSsupport Ouch! What was the gist of the fail?

  • JozsefScott Scott (@JozsefScott) reported

    @telus when will your network be back up? #outage

  • flyingfree56 Karen Hill (@flyingfree56) reported

    @telussupport How to get “phone”, iMessage, FaceTime working on new iPhone 14? I’ve googled everything possibility. Can’t phone Telus because the phone feature doesn’t work. Thx for help

  • thinlizzie2015 Lizzie (@thinlizzie2015) reported

    Just drove down to AL after visiting Telus to make sure my phone would unlimited data would work. An hour after crossing border Telus blocked my wifi leaving me in an ice storm with no calling, no texting and later no GPS. I called then from a hotel phone but they said too bad.