Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Berniceness
(@Berniceness) reported
@treefrogvenom @Zone3Garden @ABDanielleSmith If Smith wants to help people out with sky rocketing everything then mandatory jabs need to stop. How hard is that to put in place while she pushes around paper. There are many big companies that people can’t apply for a job because of jabs. ATCO, Telus, EllisDon, etc.
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Joanne T
(@jmomma55) reported
@GlobalCalgary Twice in 2 days while placing a cell phone call on Telus network, my call went through to 911. I dialed a residential 10digit number. I reported the problem and was told that it would be escalated. I have not heard back from Telus. Had many calls drop, even using wifi calling
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D
(@MrCoconutss) reported
@TELUS I have trying to get a hold of some from customer service for days. Please help!
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Justin 🚄🎵🔋🌈
(@not_taylorx) reported
@johnage No problem! I used to work for a Telus reseller so I kinda know where to find the promos. Let me know if u have questions.
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Grace
(@Graceningbo) reported
@TELUS @TELUSsupport Does anyone have problem with phone number porting with Telus? Customer service people from store been trying to port a phone number from Bell to Telus since yesterday and apparently the porting service is down.
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Rhyl Donnelly
(@Takreel) reported
@TELUSsupport Keep announcing more stuff that you cannot support. Telus can't even get internet services working in Calgary on a regular basis. It's pathetic.
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( ͡° ͜ʖ ͡°)
(@Hetero_Bonkrip) reported
@TELUSsupport I just got a telus message that someone is trying to transfer my number to another service provider, and I can't get through to support. I definitely did not request the transfer.
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mommabearKay🇨🇦🌵
(@MommaKayBear) reported
@otterspacecadet between Telus's already **** internet and needing to use a wifi extender my internet is just about trash
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Anna Robinson
(@annallea_) reported
@telussupport - being on hold for hours on end just to be tossed back and forth between representatives just to be hung up on is not the best customer service imo. I’ll choose to switch from the rural internet to another service at this post. #telus
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***** Diana
(@Ms_RoRoTatted) reported
@TELUS what ******** is the point of having live agents in a chat and not putting the hours they work?!?!!