Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/16/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @3notsi @TELUS Damn. And I thought Bell was bad.

  • Freedom07373322 Freedom now (@Freedom07373322) reported

    @TELUS After learning you sold me out literally to Canada public health . When my contracts come do , I will look to go a another supplier. You are terrible to customers to do this ,

  • kamcahill Kam (@kamcahill) reported

    @TELUSsupport @TELUS the new design of the app is horrible. It won’t let me get past the initial page and I can’t sign in. Why???

  • walid_a_hamed Walid Hamed (@walid_a_hamed) reported

    @TELUS be careful for TELUS scams- sending agents with offers and then change them without telling. Costumer support admitting Bell is better Value..! Do not trust TELUS

  • CorgiHell Vermithrax (pejorative) (@CorgiHell) reported

    @Cazzy I pay $35 on Public Mobile (Telus) for better service than I got on Rogers at $75.

  • craftygal1965 Cora Shaw (@craftygal1965) reported

    @HTTOrganizers @W_Asherah I’m not sure. We use Telus for everything else. He also has done Zoom meetings but there had been issues at the beginning for programs that thrive on anonymity which is directly in the title. People actually caused havoc for the group meetings.

  • DevUtkarshk89 Utkarsh Dev kaushik (@DevUtkarshk89) reported

    @TELUS is the worst company on the face of earth when it comes to billing. They have been messing up my bills from last 4 months. I take notes of everything they promise me every month to remind them next month what they did wrong. Now they will call me, apologies, promise to 1/2

  • koodo Koodo (@koodo) reported

    @th3seventhson We are sorry for the people impacted by this outage, but we cannot offer credits because another company experienced an outage. We offered a great deal for the customers that wanted to join TELUS, as our network was working fine, because we care.

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    Went to #Hamilton at the Jubilee last night. Surprised there is still no wifi there and lots of people seemed to have data issues producing their tickets and was a definite @TELUS dead spot for me. Had to go into the main lobby to load tickets so keep in mind if going. #yyc

  • IceT_AVP y - IceT-YYC (@IceT_AVP) reported

    @TELUS @TELUSsupport very disappointed with you folks in how because of your third party fibre contractor cancelling last minute it’ll likely be over 4 weeks without TV hookup at our new house….Shaw never look as good as it does now and I have never been a Shaw fan