Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 17: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• brainbah (@brainbah1) reported 3 minutes ago

  @TELUS I did a map coverage comparison of my area and wow telus has poor coverage compared to rogers, I'm not changing but common telus get your service coverage increased

• Leah MacFarlane (@raughy) reported 5 minutes ago

  …and that someone from @TELUSsupport @telus who value my business (!!!) will be calling me to fix ASAP! Next morning 7:20…nothing. Crickets. This is what passes for #CustomerService ?

• Ryan Chisholm (@RyanIChisholm) reported 6 minutes ago

  @TELUSsupport @TELUS I don’t have patience for how bad the new PikTV Apple TV app is to use. Infuriating.

• CircularLogic (@CircularLogic89) reported 6 minutes ago

  @adilally3 @TELUSsupport @RogersHelps That's why a potential merger with Shaw could help them increase competition out West against Telus

• Adrian (@AdrianCollymore) reported 9 minutes ago

  Avoid @TELUS they are the worst for customer service!!!! Absolutely useless.

• Leah MacFarlane (@raughy) reported 10 minutes ago

  …me and hubbs taken the pm off for this, have spent already 2+hours on the phone with you to make this happen, @Telus is charging me more for slower service, broken PVR, and now canceled install to fix, @TELUSsupport is saying it was US WHO CANCELLED IT?..

• JustWorld4All (@no2demagoguery) reported 10 minutes ago

  @AnjaKaradeglija The CRTC has never been there protect Canadians. Ever since CRTC was established it has been actively helping Bell Canada, Rogers, Telus, Shaw, Cogeco, etc. to gouge Canadian consumers. In Canada there is no effective consumer protection for Canadians.

• Ben Lucier (@benlucier) reported 11 minutes ago

  Out of curiosity, I clicked on "OFFERS" to see what they have for a customer of 3+ years. How nice of TELUS to save me $10 bucks for a phone repair. Outside of that, no special offers for me. (I don't deserve them anyway).

• jason (@jasonroy_miller) reported 11 minutes ago

  @tombielecki At [old job] they tore up the sidewalk for a few months to put in fiber. Afterwards a Telus salesguy came to the door and we said “we’ll buy, how soon can we get on fiber?” and the guy looked startled and said he’d get in contact later. Never heard from him again

• C Thompson 🇨🇦 (@Nyx7979) reported 15 minutes ago

  @langway05 @BradleyVis Same. Telus wanted $65/month for what we get with Shaw for $25/month. Only downside is smaller rural coverage area, but I don't need that. I feel bad for those who do.