Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/21/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Digital__Loop Daryl Derksen (@Digital__Loop) reported

    @MKBHD idea for a few different episodes... Cell phones specifically for each country. Or global phones that work or don't work in different countries. Canadian here and it's hard as heck to find a global phone to use on the Telus network that isn't financed through them.!

  • samanth35493707 samantha (@samanth35493707) reported

    @jdeddison They run off the Telus network. From my research Telus and Bell also use the same towers.

  • MaryRic98245363 Mary Richardson (@MaryRic98245363) reported

    @JenniferRicha16 Yes it's over. Actually if it never was, then it can't be. Lies. Seems the thing for world leaders to be doing right now -lies. See 4 urself - Googles new patent; Telus sold customers info 2 gov't 4 $500,000. ; Pfizer tells all.

  • JasonPYYC Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • Humble_Guyy A.S.M🥉🥈🥇 (@Humble_Guyy) reported

    @TELUS service down in peel region?

  • CF48161816 CF (@CF48161816) reported

    @maxfawcett He is more libertarian than ndp, I would never vote for him, health care in BC is a joke if I want a health screening I have to pay 3,000 dollars for a year for telus health since I don't have a doctor No Thanks

  • annallea_ Anna Robinson (@annallea_) reported

    Definitely not impressed with how Telus conducts their customer service. Right now I’d 10/10 never recommend their Bring it Back program wtf. 😐 @TELUSsupport

  • CentralHealthNL Central Health (@CentralHealthNL) reported

    We understand there are currently issues with some cell phone service in the province. We understand that people trying to call our facilities using cell phones on the Telus or Koodo network are having difficulties with calls getting dropped.

  • ShannonR709 Shannon Reardon 🇺🇦 (@ShannonR709) reported

    Telus and Koodo not working. Just tried calling my landline. I'm with the latter.

  • ShansAshley Mina Lioness stan account (@ShansAshley) reported

    Can we all collectively bully @TELUS. Worst company in Canada by far.