Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 27: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Barbara (@Tynwaldwoman) reported 13 seconds ago

  @Hannah_Bananaz Trudeau governments have failed to secure better rates for tech services to cell phone users in Canada, letting Bell, Telus, Shaw and Rogers continue to gouge the public. No public bailout should be the message. The northern provider of service is smaller and should be eligible.

• General Ro6ert (@General_Rob_) reported 17 seconds ago

  TELUS YOUR WIFI IS ABSOLUTELY GARBAGE

• Clayton Burns (@ClaytonBurnsPhD) reported 41 seconds ago

  @dexamethasones TELUS operates out of Charlottetown. This is an area where service is improving rapidly. I do not anticipate any difficulties.

• tunkfunk (@tunkfunk) reported 2 minutes ago

  @TELUS Telus charged me for a 2nd number on a contract, which I called and tried to cancel. They kept saying they wouldn’t do it…”BUT they could cancel my current line at no cost (which is a business phone number). This was a 2 year contract @ 80/month. Essentially Telus cost me $1920.

• RodgerDodger (@golfbum55) reported 4 minutes ago

  @Hannah_Bananaz They knew this would be a problem but did it anyway. I left Telus because of this. Let them pay for their mistakes and open Canada up to US competition.

• turokosama (@turokosama) reported 4 minutes ago

  Hey @TELUS @TELUSsupport @telusmobility what happened to caller ID????? Whenever we get calls now it just shows the location. Brit. columbia or Ontario?!? You can’t see the number until you ignore the call and look in missed calls. FIX THIS !!! Soo annoying

• domino n tristan n dad (@DominoTristan) reported 6 minutes ago

  @RachelNotley My Rural internet is abysmal … it’s 2021 .. there are times the @TELUS hub is so bogged down dialup (yes I am that old) would be better !!!

• Brian McAlpine (@bpjmca) reported 9 minutes ago

  @TELUS @Apple I’ll remember that screaming penguin when it’s time to get a new phone. And it won’t help either of you #BUFvsNO #Bills

• ★Meredoth of Grimm Delusions - Guardian of Mask®★ (@teledestron) reported 13 minutes ago

  Lost my connection to the Telus Network on one of my computer for almost 10 minutes after that last post as a warning from the church goers in the military just now.

• Desirae (@Desi_denton) reported 15 minutes ago

  @jo_stayo @TELUSsupport was able to cancel the order thankfully a promotional offer of $135/mo promotion ends, price goes to $267/mo Telus = scum