Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Myers
(@MyersYEG) reported
@TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp
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𝙛𝙪𝙘𝙠 𝙤𝙛𝙛.
(@_homogay) reported
ive been given the runaround by telus like 4 times trying to get my internet swapped over and every time i call i spend an hour on the phone and they say theres an issue and they’ll investigate and call me back and never do
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neola oleta
(@Oletaje) reported
@TELUS can someone call me please. I am out of the country and wasting my minutes trying to get a hold of someone. Telus phone not working. It’s been weeks trying to get in contact. DM for phone number.
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Himanshu Khetarpal
(@Himanshu_Khtrpl) reported
@TELUSsupport I am so impressed and amused by the fact that @TELUS being such a big organisation spread across canada has such a horrible support service. I am have you guys yourself tried using your chat support? I highly recommend you try it.
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Bret Taylor
(@BretInVancouver) reported
Telus just sent me an email promoting their home phone / landline service. I don't even know what to say.
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Chris Myers
(@MyersYEG) reported
@TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.
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Doug
(@DKCKingston) reported
@RealAndyLeeShow Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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MARE
(@JOYfulMare) reported
@TELUSsupport My name is Marilyn. Issue resolved after a manager phoned me. Please ensure TELUS’s employees are properly trained. Initially spent 45 minutes of my time with an inept CS employee.
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OF-2 Vancouver 3X 🇺🇦
(@2_vancouver) reported
@JeffTimmins3 better not use the #Telus wi-fi service as it is not a stable and reliable service. as aTelus customer i have to end up with ShawGo as it is always reliable.
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Kyle Gordon
(@Kyle_Gordon20) reported
@TELUS you have the worst ******* customer service ever, and just bleed every ******* dollar from people.