Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Patrick Heide - Wear a mask. Get vacinated. (@otohp) reported a minute ago

  @CBCtanya @cbcnewsbc No surprise here. Have you ever tried to get through to Telus for tech support-it takes hours.

• Kevin McArthur (@KevinSMcArthur) reported 2 minutes ago

  You knew a million calls were coming cuz the media asked you how you were planning for it. Instead of reworking the service design, you said 'let Telus handle it' and it surprise surprise, fell over. Chewing out Telus wont fix the service design of a landrush telephone system.

• Katie DeRosa (@katiederosayyj) reported 5 minutes ago

  More shade on @TELUS from @adriandix during scrum. “People should be mad that the service provider didn’t come through here. To say I’m disappointed or frustrated would be an understatement.” #bcpoli

• Katie DeRosa (@katiederosayyj) reported 7 minutes ago

  Health minister @adriandix blamed the call centre failures, particularly the complete crash in Vancouver Coastal Health, on Telus, the contract provider. He said the issues were “unacceptable” and that Telus “failed us”. #bcpoli

• Kevin (@604kev) reported 10 minutes ago

  @chengsophia @j_mcelroy @TELUS Please don't "feel bad" for a large greedy corporation that failed to deliver their agreed-upon contract terms.

• BC Today (@BCTodayOfficial) reported 10 minutes ago

  Lee asks about contract for service provider developing BC-wide online #Covid vax booking option, which isn't set to be up and running until April 12. Then he wants to know if the gov's position is that Telus breached its contract with yesterday's issues #bcpoli

• Brian (@nbc_brian) reported 12 minutes ago

  @jenpoww @GlobalBC Answering the phones wasn't the issue. The calls weren't getting through due to a Telus issue.

• Kiyoshi (@rkawa99) reported 13 minutes ago

  @richardzussman Wow. I assume this work is being done by Telus international. No surprise they are having challenges. Bad decision to give to Telus. There are so many good Canadian companies that could of done the work.

• Varina Crisfield (@Schlumpfpilz) reported 14 minutes ago

  @MaxAmerongen @TELUSsupport I remember when my phone line was down and Telus kept asking me a for a number they could reach me at. Uh, ***...

• BC Today (@BCTodayOfficial) reported 20 minutes ago

  Health Minister @adriandix says 15k appointments were booked. Says VCH's issues were due to contract provider not being prepared for the demand - blames @TELUS for the failure but says the "questions will be resolved" #bcpoli