Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/21/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRevDave Dave Pollard (@TheRevDave) reported

    @TELUS who do I talk to make a deal or sign up your competitor has **** the bed and driven away a customer exploring options

  • slmick16 sarah lauren dobson (@slmick16) reported

    @JamesJohnsonYYC I have Telus! No issues

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.

  • xpis76 Chris (@xpis76) reported

    @TELUS the payphone at Miette Bungalows in Jasper National Park hasn't worked in years. You've been promising to fix or replace it for a long time. There is no cell service in that location and absolutely no way to contact 911 in the event of an emergency. #fixourpayphone

  • Caplansky Zane Caplansky (@Caplansky) reported from Tofino, British Columbia

    Can I pay @telus to make sure I never see @BarRescue or Jon Tapper on my tv listings?

  • itsdustingraham Dustin Graham (@itsdustingraham) reported

    @TELUS why is it that I’m getting a call every other day from a rep trying to convince me to change plans? I’ve told people multiple times to stop calling as we’ll be changing phones later this year. Long time customer here but if this keeps up we may leave.

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    I hate you @TELUS. Your garbage internet service via the smart hub made me miss the flighting for the Master Chief Collection Season 7!

  • NikkiYeehaw18 😬 Nikki (Yeehaw) (@NikkiYeehaw18) reported

    @JamesJohnsonYYC Telus is the cars ***. Do Telus all day and make em give you free ****.

  • Thats_Offside Rhys Jessop (@Thats_Offside) reported

    hoping pfizer’s 5G network is better than telus because we’re newly vaxxed uuuuuuuppppp

  • MahoneyWolfPack x-Matt Mahoney (@MahoneyWolfPack) reported

    @JamesJohnsonYYC @noahadler1 I had to switch to Telus in NW Calgary. No matter how many upgrades I did with Shaw everything still seemed crappy. Moved to Telus and all problems were solved.