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Telus

Telus outages and service status in Prince Rupert, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Prince Rupert, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SikmaBj
    BJS (@SikmaBj) reported

    @ProvoGal01 @TELUS @TELUSsupport The majority of Telus customer service workers are based in the Philippines and India.

  • TELUSSoutien
    TELUS Soutien (@TELUSSoutien) reported

    @SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.

  • aiswift_ai
    Madhan (@aiswift_ai) reported

    @TELUSsupport Appreciate any updates, I have already sent the DM. 1. I have the equipment but no way to send it. But being charged. 2. Not got the refund promised yet. Cancelled the account due to trust issues, now struck with trust issues in refund. @TELUSsupport @TELUS #scams

  • AlbertaWildcat
    Heather πŸ˜ΈπŸ’•πŸ‡¨πŸ‡¦πŸ‡ΊπŸ‡¦ (@AlbertaWildcat) reported

    @TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.

  • McGui74406
    Scott McGuire (@McGui74406) reported

    @IgorRyltsev Is that a Telus service truck he's standing in front of?

  • nogoodboyo_yvr
    Nogoodboyo (@nogoodboyo_yvr) reported

    @MikeMartignago Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. Customer base explosion. They can write off losses in the down years.

  • VanceYung_73
    Vance Yung (@VanceYung_73) reported

    @AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @SerenaCMah @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all