Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/19/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Drlnyee68Yee Darlene Yee (@Drlnyee68Yee) reported

    Telus home phone sucks .Dumped them .They listen on all your phone calls.Nobody to report this too so hopefully someone here will know someone there ?!!Scum bags.

  • YourMcKenna McKenna | ON HIATUS (@YourMcKenna) reported

    Jeez asides from no power I also only have 1 bar on LTE Telus network 😒🙄

  • TannisBell1 Tannis Bell ☸️ (@TannisBell1) reported

    @SeijPonchie @eatonhamilton Telus has an in-home alert system for elderly peeps who are alone & might be prone to falls. It's cheaper than the other similar systems in BC. This could have been a gov't funded service, but they're tapped out from giving our taxes to big oil & gas.

  • Kathy_Edm Kathy: Masked to keep us all safe 🇺🇦🇨🇦🌻✌🐕 (@Kathy_Edm) reported

    @TheRadioBrock @ckuaradio We usually listen through our cable service - Stingray music via Telus but service has been off for almost a week.

  • CrankyCanuckFan CrankyCanucksFan (@CrankyCanuckFan) reported

    I give up. Turning the TV off. Every 10-15 minutes it’s a red screen and screeching sound warning me of something happening on the other side of the country. #Telus #fail

  • sdcinvancouver SDC 🇺🇦 🇨🇦 (@sdcinvancouver) reported

    OMG @TELUSsupport @TELUS what a horrible experience trying to find your support business hours. Not on your website (despite clicking for business hours from the chatbot), nor from calling *611... only to be told, call back during normal business hours (but no specifics!)...

  • EarpFlamesfan Mitch🇨🇦🇺🇦🌮🍺🏒 (@EarpFlamesfan) reported

    Stupid internet went down until now. This Flames loss is on @TELUS

  • Asuley CPB Andre (@Asuley) reported

    @spotterSteve26 @TELUS They came to our place twice ("sorry, I forgot I was here yesterday"), and thankfully I was home so I could answer as they evidently have a way of talking down to women. 🙄 Lady across the street took them up on the "free" security cams, tho. Already installed. #scam

  • a_special_dog spaniel fay lewis👹 (@a_special_dog) reported

    the telus convention center seems like a bad place for an anime con bc it is a maze for rats. but perhaps that is better than we deserve

  • ms_chanty Chantelle (@ms_chanty) reported

    Anyone else without phone service in Whitby @TELUS