Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/22/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itssteveeh Steve (@itssteveeh) reported

    @Shawhelp Man idk if it’s cause the router you’ve supplied is out dated or whatever but it drops connection out of nowhere pretty regularly and will not come back for hours. Pretty inconsistent service. Really thinking of switching to Telus. This happens far too often.

  • teksetNadia Nadia Tekset (@teksetNadia) reported

    Why can’t we price match internet and cell service @Bell @Rogers @TELUS ????

  • Towelie_is_back Towelie (@Towelie_is_back) reported

    @MobileSyrup As if Bell and Telus never do any maintenance 🙄

  • Amanpreet032 Amanpreet03 (@Amanpreet032) reported

    @TELUS hi, m from india. Am not yours customer but still i get messages related to payments on my email.pls look into this matter.

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    So yeah, Telus. Care to fix this? Because this is getting ridiculous and we regret giving you a try. We are NOT paying $150 for rude service and being told we can fix something it would be ILLEGAL we touched. Hahahahaha. Because, according to tech man, we COULD touch it. LOL.

  • Papiliano_Z Papi (@Papiliano_Z) reported

    @digitalassetbuy Companies share and sell data all the time. Like telus selling their customer base list to rogers

  • adasound_io Sagebrush is Adasound is Patchbay (@adasound_io) reported

    Inspired by a recent visit to the homes of two separate family members with new security camera systems: "How @telus could be forced by #canadianlaw to run its very own #ipfs pinning service with user-level #encryption"

  • equidemm Michaela 📸✨ (@equidemm) reported

    @haydenmmusic Omg I’m so glad I’m not the only one!! I cannot have one conversation on the phone, not even one that last two minutes @TELUS @TELUSsupport pls help

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fanCRTCProfling data service won’t “fail over” to another carrier because it always connects to the APN of your home network. So if Rogers is down, you can’t do data because Bell or Telus can’t connect you to the Rogers APN.

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    Oh @TELUS @TELUSsupport trying to rip us off after a year of crap service. First: when we signed up, we were told Fibre would be here soon. Nope. Second; within months we couldn’t watch tv. It would freeze, unfreeze, freeze. Multiple times a minute. Outside box issue. Third:…..