Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 09/15/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ferrier_natasha Natasha Gordon (@ferrier_natasha) reported

    @Telus Nicolas from Account Management has just advised me to subscribe to a different mobile carrier and he has also stated that there is no other path of escalation - really, Telus? Oh, and now he hung up on me. Is this great customer service?

  • DjankeyUnkanged DankeyKang - @dankeykang@hachyderm.io (@DjankeyUnkanged) reported

    Bet Telus is feeling real big after dunking on Rogers for their massive outage impacting emergency services and such. BUT WAIT, it's 2023 and Telus is having a massive outage impacting emergency services. Oh, how the turn tables. All Telcos Are Bastards

  • trapso888 Bavarian at the Gate (@trapso888) reported

    Imo $ATVI in trouble for all the wrong reasons. Sony seems to act like Telus in the $SJR deal being afraid of the competition. On top anything part BIG TECH being told by regulators to just forget about it when it comes to mergers. How does it end ?

  • angel32my AveryAngel#1 (@angel32my) reported

    @amys_here BC claims they have hired some and are hiring more. I think a huge problem with docs is they are being swayed to big multi prongedcorporate outfits like Telus E health where they can just consult with people online and likely share in profits😒 and no hassle fr premiers.

  • StarGyalStyle iAmLegend (@StarGyalStyle) reported

    @PapiHanzo I got way more luck with European companies. Check out Technip energies, Ocado, Telus International It sucks hang In there.

  • miss_peejay P to the J (@miss_peejay) reported

    @DJPh03NiX @TELUS @TELUSsupport Mine was working in my drive home. Now that I am home i got a message saying my carrier has temporarily suspended service. Weird.

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    UPDATE: The @TELUS cellular outage that impacted some mobility services today has been resolved.

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    i ping 100 every single game and i randomly lag spike every 5 seconds. @TELUS @TELUSsupport This is awful. Bell was 20x better and we paid less.

  • DVPdirect Darcy Van Poelgeest (@DVPdirect) reported

    In case anyone at Telus is paying attention you sent my new phone to the wrong address. I spent all day yesterday trying to fix it for you and now you sent it again, to wrong address.

  • WK_WhiteKnight White Knight (@WK_WhiteKnight) reported

    Did anyone else notice that all of our communications were down at some point yesterday. Telus, mobile, landlines and internet were all down, for a good portion of the evening. Bell and Rogers had the same issues, all down at some point yesterday Trudeau checking for control!