Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @JJWGallagher @TELUS It's not a simple issue. The government dictates the majority of the issues that with the industry. Private business is private business. Funny is all the telecoms fault. Doesn't anyone do look at the government? Neither are perfect. Blind to not see it.

  • TommyKoho Ko-Chow (@TommyKoho) reported

    @mikerrrobinson @TELUS @pfizer I was just on the beach with 3 bars and LTE. ‘Poor internet connection’. #wtf

  • Ow_My_Back_ Chris Loewen ♿️ (@Ow_My_Back_) reported

    Testing Testing 123 Testing Was outside and Telus data was not working too well. Don’t know what’s up with that

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @RodFrank12 Thanks! We got a Telus tower put up behind our house. Unfortunately their highest pkg would only cover about half of the internet we use. Will there be any talk about packages? Or just the installation of towers? RN we are with a co that gives crap service just for pkg size.

  • KaijuRL Kaiju (@KaijuRL) reported

    @nibra_Rl @MirageSportE @TELUS Bruh I gotta move to Canada wtf

  • Jer_Bear28 OMGitsBews! (@Jer_Bear28) reported

    @DatBawse @TELUS Yep, gotcha. That sucks. But you now have fiber to the house and the modem correct?

  • InsiderOilers Oilers 'No *****' Insider - #BigEd (@InsiderOilers) reported

    @TELUSHealth Bullshit. Get ****** Telus Sincerely, a Telus customer

  • DatBawse Just Cam. (@DatBawse) reported

    @Jer_Bear28 @TELUS Current bill jumped. Sure the next one may be lower, but it's still annoying as all **** to see a bump like this because billing cycles, when nothing changed on my account.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    What the hell is going on with @TELUS email that's been a nightmare since switching to Google as email server. No email has come through in 5 hours now. Even a test email I sent. For a telecommunications company - Telus sucks when it comes to prompt, uninterrupted service.

  • jfemiki femiki ........the paniki 🦇 (@jfemiki) reported

    Ok so apparently its my internet provider who is having issues with twitter ONLY wtf @TELUS @TELUSsupport ??