Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/01/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RolandCreative Roland (@RolandCreative) reported

    Gotta love both Telus and Rogers dropping service in the middle of the day. What a joke lmao

  • AlexPowerMD Alex Power (@AlexPowerMD) reported

    @TELUSsupport When on airplane mode, you can’t access wifi to send any messages. That is non-scensical. Unless Telus is attempting to cause users to incur roaming charges, a solution should be provided.

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    @Sw33tNuthin @Girlstar28 @TELUS Yeah, seems like a widespread issue at the moment.

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    Okay it looks like @Telus Mobile is having issues currently.

  • OntarioWedges Mike (@OntarioWedges) reported

    @TELUSsupport another telus outage 🥳

  • Hockeybabe3 Julie:) (@Hockeybabe3) reported

    Anyone else having issues with Telus cell service this week?

  • drockz123 drockz (@drockz123) reported

    @TELUS u guys having an outage???????????

  • LauraMarkusGuy NoOneWhoMatters (@LauraMarkusGuy) reported

    Hey @TELUS I have always been pleased with your service (over 15 years) but with the data outages and now jumping from service, to no service, to SOS only: repeat. My contract just finished with you and I was on the fence about my new phone and plan. Bad timing for you.

  • JennaPerger jenna (@JennaPerger) reported

    @TELUS @TELUSsupport LTE & data down again for the second time in the past week. anyone else having service issues?

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    @Girlstar28 @TELUS Yeah huge spike in reports for down service. Telus is probably having issues right now.