Telus outages and service status in Prince Rupert, British Columbia

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Weird Canadian (@Weird_Canadian) reported 7 minutes ago

  @BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....

• 
  Farting in Da Club (@everydamtime) reported 7 minutes ago

  @MelissaLMRogers @TELUSsupport 35 a month public mobile for 75 gigs. Its telus network. No phone support though only through chat

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  Nikki (@Nikki98212136) reported 9 minutes ago

  @Cal_sssteve @WiretapMediaCa @TELUS Now they're rewarded with 3 new water guzzling ai data centers in BC. Outsourcing, terrible corporations get water before Indigenous people. Some Indigenous people ard bought off, so that issue quietly went moot.

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  Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 12 minutes ago

  @TELUS How about you guys fix that, I prefer a secured connection.

• 
  Mike Meins C.D. (@NLongbottom432) reported 14 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

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  Tennis Girl 🎾 (@Nole_fan_girl) reported 15 minutes ago

  Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

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  🇨🇦 Mike 🇨🇦 (@sportster05xlx) reported 15 minutes ago

  @EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.

• 
  Official MMDA (@MMDA) reported 19 minutes ago

  MMDA ALERT: Stalled car due to mechanical problem at EDSA Ayala Ave. service road, front of Telus NB as of 3:20 PM. One lane occupied. MMDA enforcers are on site managing traffic. #mmda

• 
  Darcy Schultz (@darcyschultz) reported 20 minutes ago

  Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

• 
  fairwitness8 (@fairwitness8) reported 25 minutes ago

  @MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%