Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/24/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • GangarhBS Baljit S. Gangarh (@GangarhBS) reported

    Do not get @ADT security services people ... Oh and @TELUS pretty garbage

  • rjtholl Bobby John (@rjtholl) reported

    @Map4latte got my first mobile device (a motorola pager) when I was 18 in Maine ~1999 and my second was a cell phone. It was a tiny but great Audiovox CDM9160 later that year via @TELUS in Halifax Nova Scotia. The service was relatively cheap at $20 (cad) a month for unlmtd talk&text

  • SandwichPope sandwich pope 🥪😷 (@SandwichPope) reported

    ... all of my client's email accounts are missing from Telus' hosting service... oh my god... what the actual ****

  • BIackweII 🍄🍁 Lucas 🍁🍄 (@BIackweII) reported

    @chariot404 Holy **** the only one??? That is so rough. I was with Shaw for years but i have much better internet service with Telus

  • AAP4X_ Ashley (@AAP4X_) reported

    I just had the worst experience with @TELUSsupport @TELUS I can’t wait for my contract to end so I would never have to deal with their bullshit again.

  • shellysebastia1 Mommblogger (@shellysebastia1) reported

    @ADT ADT/Telus emails increase in monthly fee by $5 if contract for 3 years not signed. Called to cancel as not happy. Telus has the nerve to charge the increase even when the service has been cancelled. Nickle and diming customers just because you can is not good.

  • _grayongray just giv me popcorn (@_grayongray) reported

    So I was on the phone with @TELUS for a total of 8 hours last week over a span of 3 days and got transferred to a diff person probably 16 times total and I still got no wifi and its been over a week. Its been painful AF running a business stealing the downstairs slow *** wifi

  • bcshaffer Blake Shaffer 📊 (@bcshaffer) reported

    @ECityMom @newfangl3d I don't think it's people trying to book that's the problem. Clearly not enough spots to book; failures in distribution across the province; complications navigating the dozens of pharmacies to find spots; etc... Opening up the Telus centre should help somewhat.

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    That is the TELUS map of cell service, and I would argue that's the best service offered currently compared to other providers. Rogers is pitching in $4.5 million of the total $11.5 million to fill the current gaps.