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Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • britchick_18
    Claire Beardsley (@britchick_18) reported

    Hey @TELUSsupport @TELUS how come there's no service in Winnipeg?

  • unrulyzo
    🇯🇲🇹🇹 (@unrulyzo) reported

    @tiphh__ @koodo All Telus and bell network is mosh up right now my **** says no service

  • Atari_Hotel
    Atari Hotel ♿️ (@Atari_Hotel) reported

    I'm kind of worriedthat my @TELUS prepaid phone, with enough credit to last though May, said "Emergency Calls Only" when I just looked at it, the Telus icon was grayed out on the dropdown menu and #nobars. It came back to normal after a bit, but no longer feel I can count on it

  • nomm_iee
    Nomi (@nomm_iee) reported

    @TELUS We have to sue them. Service down for an hour now

  • FredGreidanus
    Fred Greidanus (@FredGreidanus) reported

    @journeydan @TELUS Yup, no service on my ride between Stratford and Kitchener today. Seems ok in Kitchener for the last hour tho.

  • theoriginaljbk
    Justin Buffett (@theoriginaljbk) reported

    @UrGirlSaigon @TELUS @TELUSsupport Their service also isn’t cheap - so not sure why I’m staying with them when they can’t even provide consistent service

  • positronmchappy
    AA (@positronmchappy) reported

    Don’t call anywhere on their launch day. Call Wednesdaor Thursday mornings to any business. That will still **** you, but… less hold music. And, a human that may have had some time to breathe &/or lie ok. There are better playlists than Rogers, Bell, & Telus, via Spotify, etc.

  • AlexRompen
    J. Jonah. Jameson (@AlexRompen) reported

    @kgingeri @TELUS Yes.. and instead of being a decent company that just says on their FB or Twitter acct they are having issues for whatever reason, they just leave people hanging... what a pile of **** @telus is... will be so glad to switch to literally anyone else..

  • dovecreekgal
    K. Eigler (@dovecreekgal) reported

    @SpaceXStarlink OH, I AM SOOOO EXCITED! Just ordered Starlink to fix for our home internet woes. Can’t wait for it to arrive and then tell Telus that their Hub is a dinosaur and it belongs in the tar pits.

  • finetunedauto
    Fine Tuned Auto (@finetunedauto) reported

    @TELUS service is horrible I hope they some action call drops and failed calls