Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Julio G
(@Jul10G7o7) reported
Disappointing that @TELUS will gladly give away tv's to new customers but won't do so for loyal customer of over 5 years that has other services and wants to add tv to their service. May be thinking of a move to @ShawInfo .
-
THE ATHLETE ARTIST
(@CarlingJackson) reported
My power is out bc of snow 🇨🇦 so here I am pirating Starbucks wifi outside bc @TELUS sucks 😒. And Starbucks is closed bc of COVID. What a beginning of an end to 2020.
-
MetisCaron
(@CaronMetis) reported
You stopped sending me bills without any notice. Thought this issue was resolved back in September when I spoke with one of your reps. But its December and no bill. Is this how you treat your customers of over 20years? Telus is starting to look good. #badservice
-
james duke 71
(@45meduim71) reported
It really amazes me how big telecom company's like koodo and telus dont understand that if ppl dont have work & income they cant pay there Bill's & yet cut ppl off from there service's like internet how can we find work without internet to get a job then pay r bill we all lose !
-
Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@GlenMotz Glen...can you name one telecommunications company that plans to use any Huawei technology to build their 5G network? Just name one...otherwise, who is he "banning" if neither Rogers, Telus nor Bell will no Huawei components (all from Motorola and Ericsson). Dumbass #cdnpoli
-
Brandon meyer
(@TheBrandonMeyer) reported
@AubriePesky I only negotiate rates of a service provider like Telus. **** those guys. Prostitutes? Pay the woman what she asks....
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
-
Pdthorn
(@Lortied) reported
@Telus I know your mobile network service is advertised as fast but I am in east Maple Ridge and I have only one bar. #cellsoslow
-
spider man
(@officertbansk) reported
@TELUS why does your internet service constantly go out at my residence? I just payed to upgrade speeds hoping maybe that might help but I have noticed no difference, and the internet goes out at least 3 times a night, every night.
-
spider man
(@officertbansk) reported
@TELUS @TELUSsupport please help me out, what can I change or fix, this is not ok