Telus

Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/11/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jane_Munroe_ This_Jane_Munroe (@Jane_Munroe_) reported

    Lots of commercials for "Equity Health" delivered by a person who sounds like they barely have a pulse. Another government... what? Scheme? Legitimate service? Is it more on the Telus and Bell level of health care? Kenney is turning Albertans into docile inmates.

  • CanuckScots Scots Canuck 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@CanuckScots) reported

    @TELUSsupport AGAIN, more rubbish from Telus. Promised to call between 7 and 8 tonight to fix THE SAME PROBLEM I have been asking them to fix. Guess what?...THEY DID NOT CALL! Worst customer service EVER!!

  • WRMII WRM2 (@WRMII) reported from Brampton, Ontario

    @sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.

  • coldplay_oilers Coldplay_Oilers ➐ (@coldplay_oilers) reported

    My brother’s cell service keeps cutting out at the South Edmonton vaccination site packing lot. Theory: UCP asked Telus to do this so people don’t tweet about issues at the vaccination sites #ableg

  • DStevens2 Dennis Stevens (@DStevens2) reported

    So tired of the constant @telus internet and TV issues. November cannot come soon enough when we can get out of our contract and switch to @ShawInfo. Not happy in the least.

  • BKCOdotCA BKco.ca (@BKCOdotCA) reported

    We have 1 bar of 3G cell service that we boost to 1 bar of LTE. From that signal our hub attempts to provide us with wifi... Running an online business with 3 mbps is not ideal, it’s painful actually, some days I could drop kick that Telus hub across the hay field.

  • lincolncove Frank Parish IV (@lincolncove) reported

    @AB_MD_WarRoom Maybe announcing a new Telus service?

  • Maddog67589453 Mad dog (@Maddog67589453) reported

    @Rogers Taking on Shaws misgiving in the N.E Cal. Won’t help your bottom line. Telus in the process of solving the problem. Finally getting the service we have been expecting for a lot of years. Good riddance to Shaw!

  • breesorley bree sorley (@breesorley) reported

    @ShawInfo Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • DRAISAlTL Hoser (@DRAISAlTL) reported

    Started trying to fix my cable at 7, 2 hours later and it’s still ******, thanks for the great service Telus