Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Blair 🍁
(@thx1979) reported
@TELUS @TELUSsupport You used to be able to dial *611 and always deal with issues rather quickly and effectively with the help of an agent... now it’s the most ridiculous set up ever and for me 10 mins no agent after 3 mins of answers dumb robot questions. Make your CEO try it
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domino n tristan n dad
(@DominoTristan) reported
@cspotweet My rural Alberta **** Telus hub still gives me maybe 1g - 3 does of Pfizer on board !!’
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Alarm.com
(@AlarmDotCom) reported
@bullyicbc @TELUS Hi Matthew. We are very sorry to hear about your difficulties with the app. We supply Telus with software to power your home automation system. If you are having any trouble reaching them, we can help. Please send us a private message and we will get you in touch.
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Neil Gruending
(@ngruending) reported
Just finished a network upgrade replacing my Telus Wifi router with an @Ubiquiti Edgerouter and access point. At this point two cans and a string would be better than that Telus junk.
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Jason Lennox
(@farmerlefty) reported
@woody_VA We use Rogers. Very few issues. Have a couple dead zones around here. Too many hills. Telus is not good here.
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Sella S
(@sellasoleil) reported
Is Telus down? So annoying
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Kyla LaRose
(@kylalee95) reported
Dealing with @TELUS is HORRIBLE. We keep getting promised things by representatives and then them not following through. Really regretting switching to them right now. Really tempting to go back to our old provider
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simulacrum_
(@simthewicker) reported
@CatsCavern Is that the Telus Sky down at the bottom?
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Zen Render
(@zenrender) reported
@sqwabb @TELUS I'm surprised there are any anywhere, any more, and yes, I completely agree there should be more functional ones out there. Assuming "everyone has one." Losing/breaking your cel phone (or having a problem with it) can mean you now have NO way to reach people expecting you.
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Matthew Fougere
(@bullyicbc) reported
Guess what I did @telus. I disconnected my front door sensor, removed interior motion sensors, taken down non working camera's, took magnets off contacts and only am allowing select sensors for fun and not rely on them for anything secure, because they are not secure @AlarmDotCom