Telus Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• AngryAsianDad (@KuPigpig) reported 3 minutes ago

  @msjs2021 Luckily we are with Telus for cell service. So glad that we didn't bundle everything with Rogers.

• Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  Rogers: Bundle is king Bell: Bundle is king Telus: Bundle is king Videotron: Bundle is king. Shaw: Bundle is king. Competition Bureau: Bundle is king. #CRTC: Bundle is king. Outage: Your fault for having a sole supplier & not being able to afford anything else.

• Mind over Matter (@tryoung) reported 8 minutes ago

  @lukin2006 @mgeist @rexglacer Quite a lot of people have no other choice, so switching isn't an option. And switch to whom? Bell? Telus? Bah. Canada has almost no real competition that helps drive pricing down and service quality up, and the big 3 have no incentive to outperform one another.

• Mary-Anne Crevier (@butterrcup) reported 10 minutes ago

  @coreyhogan Only for Rogers customers though. Us Telus subscribers had no issues.

• Nerdy Lecture (@NerdyLecture) reported 11 minutes ago

  @HollieFelix @TekSavvyCSR I asked about switching to DSL which is slower than what I have, but it would need to be setup as a new service. Telus has no internet where I live and Bell has the same speed limits as what TS has on offer. (Makes sense as they resell it.) Going month to month with Rogers.

• XBushtech (@BushtechX) reported 12 minutes ago

  @Phantohm710 So if Telus was down, how would that have affected you? Just your music and GPS navigation or not even that?

• Rock Norris (@rocknorris) reported 14 minutes ago

  @TLeafTO @Shelly69839779 @dbeggs13 I’d also really like to know how many essential services are tied to private companies? City of Ottawa warned that their call Centre was down. The Canada Revenue Agency was down. Presto worked because they’re tied to Telus but Metrolinx was down. That’s a LOT of critical services

• Scott Cawson (@scottcawson) reported 18 minutes ago

  For everyone who have told me for years that I should leave Telus and that Rogers service is so much better... In your face!

• Patrick Dusablon (@PatrickDusablon) reported 19 minutes ago

  @fern_60 @MrAhmednurAli And in Canada telecoms are a corporate monopoly with the govt enforcing it through the CRTC, which is stacked with former Bell/Telus/Rogers executives who act like they still work for their old employer rather than the public service. So much better, right?

• AngryAsianDad (@KuPigpig) reported 20 minutes ago

  @msjs2021 We are with Telus for cell service. That's one smart thing that we did.