Telus

Telus Outage Report in Prospect Hill, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prospect Hill, Ontario 02/17/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Rachel_lyn RACHEL LYN (@The_Rachel_lyn) reported

    @TELUSsupport I just opened my account today. I signed up for the my telus app and added the new info , it said I’d get an email to approve the request but I never got anything

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS I must say since we switch to FIDO we have had better service even before there was problems with the tower in Saanich near Mount Douglas. You’re right hand doesn’t know what your left hand is doing and then he won’t even aware there was a tower problem

  • andysactionpix AJ Chaldez 🇨🇦🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andysactionpix) reported

    @Shawhelp Can someone pls explain why on a daily basis does my TV reception freeze? Is it a) signal problem coming into my home b) problem with my 5-year old wifi modem c) time to switch to Telus fibre as they call daily wanting me to switch?? I have internet 600. Daily issues!

  • destish98 - (@destish98) reported

    Ahhhh 🤬 @TELUS your **** service ended my call!!!

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Absolutely the worst customer service. We have been unable to get service in our area since February because of problems with the tower. We switched recently to FIDO which is absolutely perfect but you guys have charged me a penalty for leaving

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    So many Albertans are frustrated with @TELUS crappy internet service. Time to wake up

  • wordOnTheTweet9 Shannon Fringe (@wordOnTheTweet9) reported

    @Candy_CA34 @TELUSsupport @TELUS Where are you? We are in Vancouver and ours just went down too

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Not as though I can UPGRADE my goddamn internet, Telus. I'm on the "fastest" plan that you keep slowing down.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS We were unable to make phone calls or to be understood for months and months after many phone calls to Telus. We’ve been told by several Telus support and at the Telus store at hillside mall in Victoria that you were not bound to provide service.