Telus

Telus Outage Report in Prospect Hill, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prospect Hill, Ontario 12/09/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma05033368 ⛄️☃️🎄❄️Emma and the love angel heart queens⛄️☃️🎄 (@Emma05033368) reported

    I know I shouldn’t ask this but I’m just gonna ask anyways so I have a question how would we know if you got excepted for The bad word kit Telus or would call me about or would it be a surprise if it’s a surprise I would be really excited but I’m just a little bit curious hope

  • toddintune Todd (@toddintune) reported

    I have a WestJet Mastercard and over the past month and a bit I've been having nothing but problems. I go to stores and try to pay with it and I get transaction denied. But I can pay with Apple pay. Now today Telus tells me my pre-authorized payment was denied.

  • support_cdns Love and Justice (@support_cdns) reported

    @TELUS No support

  • MrCamJoe Cam Joe (@MrCamJoe) reported

    @TELUSsupport @RichardStarchuk Hey Telus, want to fix my service with 5G as well. In the k2w1b7 area. I've called numerous times and had tickets opened, been a customer since Clearnet days. Service issues since 5G rollout takes me back to 1990's cell service. Newer $1200 Samsung, done all the trouble shooting

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    B/c to address those prblms, these bills wld have to deal w/ their manifestation @ CDN coms & media giants' like BCE, Rogers, Shaw, Telus, Postmedia, etc. On these issues, the CDN cos & Google & Facebook are joined at the hip in their opposition to progressive Internet regs. 7/

  • Georgesfelttip1 Georgesfelttipdrawings (@Georgesfelttip1) reported

    @koodo @nealjennings @nealjennings Exactly this problem. Telus store on Robson informed me that there was some maintenance ongoing. Lots of people went to the store enquiring yesterday. Nothing was communicated to users or customer support though.

  • punee_gh Puneethraj Gh (@punee_gh) reported

    Why we are unable to register @reliancejio on Telus or Bell network in Canada? We tried all connections settings.. aren’t you partnered with them already? Do we need IR pack just to even register network?

  • homesweetciara Ciara Curvey (@homesweetciara) reported

    So I'm not sure if anyone else have ever dealt w @TELUS, but so begins today's adventure w their crap for me! It's ALWAYS awful. Step 1! Wait 1 hour for them to call me back. Step 2! Get them to fix my internet they never actually end up fixing effectively. Upgrade to wifi 6?

  • darylcognito daryl n cognito (@darylcognito) reported

    @solidarityYYC @TELUS_Spark Considering how ethically flexible Telus is (profiting off tax dollars providing “telephone doctor visits” this doesn’t surprise me. They suck at customer service, they suck at ethics.

  • TheFunnyRabbot The Baron (@TheFunnyRabbot) reported

    @lilmisscream I need to call out Telus for a moment. Why would they shut your WiFi down for a day before they close? Wouldn't they have to wait before doing that?