Telus

Telus Outage Report in Prospect Hill, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prospect Hill, Ontario 12/02/2025 10:10

December 02: Problems at Telus

Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport Sent the notice to Telus, the service works in other area of Montreal. But doesn’t work near square victoria and old Montreal

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @callmeRedbeard @TELUS @TELUS is one of the worst kind when it comes to grab money from Canadians.

  • whooaaapppp Kasper Hekmatyar (@whooaaapppp) reported

    I guess rogers is laughing right now because Telus is down ATM cant use 5G @TELUSsupport

  • tuanssj1 Tuan Ly (@tuanssj1) reported

    @koodo is Koodo/Telus got LTE outage now? 30 min now I got no internet

  • js_christie James Christie (@js_christie) reported

    @TELUSsupport Hi! Currently have no internet service on either of my mobile devices connected to the Telus network. Is there an outage in Southwestern Ontario? No luck in Cambridge or Guelph. Have tried resetting my devices, etc.

  • albertaoil37 oilisback (@albertaoil37) reported

    @TELUS be ashamed!!! You are now charging your customers who pay with cc a 1.5% fee ( plus tax of course) I’m sure the cc transaction fees weren’t already priced into your charges 🙄🙄 . The big 3 have already monopolized the industry and their greed shows every day. WORST SRVCE!

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • YouKnowMeAsLen Mister Nunes (@YouKnowMeAsLen) reported

    @GameTimeArt As a Telus customer, they've added NHL Centre Ice to my guide for free. Check your TV, maybe your cable provider did the same.

  • KrisWoznesensky Kris Woz (@KrisWoznesensky) reported

    @zlaff @TELUS ive been here before with telus. truly awful.

  • mel_maur22 Mel (@mel_maur22) reported

    @koodo I get that you ride Telus's coattails but the very least you could do is post something when there's a massive outage... DO BETTER