Telus Outage Report in Prospect Hill, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vinod
(@Vinod66982843) reported
@TELUSsupport hey telus support.. I moved into my new apartment in Canada from the US. I was told that when I get to the apartment I just need to turn on the wifi and connect to telus. I'm not able to connect. Tech support phone line has over an hour waiting. Can someone help?
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Hilary Grevstad
(@hilaryCGY) reported
So...our internet has been down for nearly three hours. It’s also happening to neighbours according to our neighborhood Facebook page. #telus is telling there is nothing wrong. #telus stinks right now.
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Jenny Huddleston
(@JHuddleston67) reported
@Karens_Red_Pony I watch on VOD. I should cancel TELUS and stream Instead.
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Barry Johnson
(@barryjohnson17) reported
@telus it is very frustrating to upgrade my service. I can’t do it on line for some reason I have to call during business hours. Will the online Black Friday deals will still apply when I call in? @Shaw is it this hard to sign up, it may be time to make a change.
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BIDEN is #46
(@PelosiAndSchiff) reported
@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!
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Taylor
(@tibor86) reported
@TELUSsupport Telus doesn’t provide support services at 9:30? The virtual assistant is complete garbage
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Jared McAteer
(@jaredmcateer) reported
@RadAssJen I've had it for a 2 years now. I like it and for the money it's worth it to me. Outside the cities is fine unless you're really remote. Generally you'll have service wherever Telus is, data is good enough for lite stuff like navigation and messaging but not large images/video
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Natalie Chevalier
(@serslyepic) reported
Why ******** is Shaw trying to tell me that I have a cancellation fee from my two-year plan. I've had their **** internet since 2012, that plan has been up. I'm gonna sit here looking at my new Telus tv with gig internet marking their 190$ cancellation email as spam, infinitely.
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食い倒れ
(@Barb_Here) reported
Is it a better deal to get Amazon Prime on its own or as part of the Telus package? I prefer it on its own, but it doesn't work on one of our Telus boxes🙁
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Parker Lileikis
(@LileikisParker) reported
@BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!