Telus

Telus Outage Report in Prospect Hill, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prospect Hill, Ontario 12/19/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WonderJayc Jacy G (@WonderJayc) reported

    @TELUSsupport There has been a Telus outage in North Burnaby since the power outage @bchydro (6pm-9pm). Why is it not showing on your outage map?

  • Warholynn Amanduh (@Warholynn) reported

    @TELUS I mean this with love.., figure your **** out then try again #goodlord

  • mykhaylova_a Anastasiya Mykhaylova (@mykhaylova_a) reported

    @MGandhi_CFP @TELUSsupport Still no connection since yesterday evening, Lougheed. TELUS connect App is also down.

  • juanchomang Juan Herrera de la Fuente (@juanchomang) reported

    @TELUSsupport Telus PureFibre has been down since about 7:30pm PST

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @TELUSsupport I'm in Burnaby BC.We had a power failure. @bchydro. Now the modem is not working Is Telus down around Brentwood?

  • StintonAndy Andy Stinton (@StintonAndy) reported

    Cancel my cell service due to poor service from @TELUS , then they called back and offered me deals a third less than I was paying, then put me on hold for 15 mins I hang up .. Nice one, @TELUSsupport

  • teeroy30 Troy H (@teeroy30) reported

    What is going on with cell and data coverage across #yeg ?? Horrible for what we pay! #telus @TELUSsupport

  • denpea2 denpea (@denpea2) reported

    Is there an issue with the Telus Connect app. Not working in Burnaby BC since yesterday afternoon. Have restarted modem, reinstalled app. No success.

  • auscandoc Dr Paul Mackey (@auscandoc) reported

    @markroseman Yes.. why I bristle when I hear “we need one EMR for the province” Already have enough trouble getting Telus to adhere to Med-IT standards. Interoperability yes. Monopoly no.

  • nutsofamily Peter Lesa (@nutsofamily) reported

    @TELUSsupport My Telus connect has not been working 2 days. Cannot unblock paused items. Redownloaded, rebooted phone. Also when working couldnt see boosters as it stated not on home network but I was!!