Telus Outage Report in Provost, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Provost, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Telus
Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Retswerb Rolyat
(@RRolyat) reported
@kirst_alyssa @TELUS Canadian service providers are garbage
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(DaddyG) 🇺🇦
(@daddyg6745) reported
@kirst_alyssa @TELUS I usually hang up and call again. The person you were dealing with is lazy. I have two brand new phones. 80 gb and I pay 160 a month. You also have to go at the right time. (Black Friday, Boxing Day) to get the best of the best
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Seefy
(@adaredia) reported
@kirst_alyssa @TELUS They have been awful this year. Seems like their hands are tied a bit more at loyalty, but worse, they made promises that were not kept. 6 months after my renewal, I'm still having billing issues. Went to Escalation, and there now appears to be a competent set of eyes on the file
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
Can’t wait to go into @TELUS today to cancel their services.
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stineredman123@gmail.com
(@stineredman123) reported
@TELUSsupport Went camping in ON and was charged a $70 roaming fee due to there being a US tower across the lake - I had no idea my Roaming was on. I called Telus to ask for a credit, they refused. I can't believe they are making me pay the charge! Very bad customer service!
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Johnny67531
(@johnny67531) reported
@MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..
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Kuhunamuck
(@Kuhunamuck) reported
@kirst_alyssa @TELUS I switched to Shaw in February, definitely saves me money, the only thing I will say though is their coverage isn’t great. You lose service in places driving to Edmonton.
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Paulo
(@paulobrilh64) reported
from
Stewiacke, Nova Scotia
@kirst_alyssa @TELUS We switched from Rogers to telus as our bill dropped by $40 for two phones and from sharing 5gig to 30gig ..never got a call or offer from Rogers untill they must jave got wind that we were switching suddenly started getting calls ....sounds like they are all the same.
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Greg H
(@GeeFunkGreg) reported
@kirst_alyssa @TELUS If you are with Telus and want to save a few bucks then you need to look into Koodo. You won't get super fast speeds but I don't find that to be a problem at all. Perhaps you live stream often and require 5G though? I changed 2 years ago - no problems.
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FrEmpireAA
(@frempireak) reported
If you are thinking about changing your mobility to @TELUS @TELUSsupport the wait time to speak to an agent is 1 hour they don’t even offer a call back and when you do get an thru they don’t help talk over you cut you off and say we will escalate your call and hang up on you