Telus

Telus Outage Report in Provost, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Provost, Alberta 12/01/2025 19:50

December 01: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wasootch Shannon (@wasootch) reported

    @chriswtburke @BushelsPerAcre Gross. My sister had a bunch of downed evergreen trees & leaking windows & door. Not sure on my mom as Telus is down. I actually can’t get hold of my sister now because of Telus. My dad’s ok, but no power.

  • Ardi_Iranmanesh Ardi📈🦄 (@Ardi_Iranmanesh) reported

    @TELUS What the hell is going on - No service all day. #fiona #Halifax

  • TELUS TELUS (@TELUS) reported

    @FriendlyFuture You can also support relief efforts by texting DONATE to 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona

  • yaknowsby Ya Knows B'y (@yaknowsby) reported

    @nicolek1989 @TELUS Telus/Koodoo has been down since early this morning. My sister says she could not make/receive calls.

  • kknddandy Chris Boyu Zhang (@kknddandy) reported

    @TELUSsupport all my Neiborhood can have Telus smart hub service even previous owner of the house said it worked, but your website said my address is not eligible. Every time I call your customer service they said will solve the problem and will call back, but they never did

  • GuruMikee Michael (@GuruMikee) reported

    @TELUS @TELUSsupport @FriendlyFuture What the hell are you doing collecting money. Focus on fixing your network. I didn’t have cell service during the entirety of Fiona and still don’t. During a hurricane is the best possible time for cell service to crap out.

  • ryancrooks1 ryan (@ryancrooks1) reported

    @19BAM91 @TELUS @Telus I don't think the CRTC approved this yet so WTF ARE YOU NOTIFYING PEOPLE?

  • Avalon_Devon Devon (@Avalon_Devon) reported

    @Girrl_Friday Can't call any landlines on @TELUS @TELUSsupport in NL, fast busy signal all day

  • sean_michelin Sean Michelin (@sean_michelin) reported

    @ambermac @telus is having issues with Cell service in the area as well.

  • mikeandcheeeese Tweets by Michael (@mikeandcheeeese) reported

    Any update from @telus on when cell service will be restored following Hurricane Fiona?