Telus Outage Report in Provost, Alberta
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Provost, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Provost, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
troudbalos (@troudbalos) reported@Hal_Monitor When you go ghost hunting but you get lost and theirs just a random Telus phone booth in the middle the woods so you decide to call your parents for help since you had some loose change.
-
Mamma Bear (@islgalwrites) reported@pattibacchus @TELUS @TELUSsupport We are with Shaw. Customer service is awesome but the actual service itself is subpar for what you are paying.
-
BE McWilliam Fine Art instag bemcwilliamfineart (@ArtistMcWilliam) reportedTelus putting you on hold for an hour? - cut the service and go with another carrier!!
-
Tom Beshoff (@TomBeshoff) reported@TELUSsupport Having an issue with the My Telus app. It seems to get stuck on the Introduction to EverSafe page and I can’t get out of it. Have tried reloading the app and it doesn’t work.
-
The White Hatter (@whitehatterteam) reported@pattibacchus @TELUS @TELUSsupport For doing what we do specific to live broadcast streaming Telus is our #1 choice; we have never had an issue and the customer care has been great. We also use Shaw for our regular internet or as a backup if Telus goes down for whatever reason.
-
feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
-
Soren (@zzzoren) reportedTelus in June: Sorry about that outage, have a free On Demand movie! Telus in August: That'll be $7.00 please.
-
Katy Mackay 🏳️🌈🌻 (@KatyMackay) reportedTFW @TELUS calls to talk about your landline and internet accounts and the call quality is so bad you can't effectively have a conversation. 🧐
-
Champ Antoine 🇺🇦 (@ChampAntoine) reported@pattibacchus @TELUS @TELUSsupport Shaw is AWFUL. Terrible customer service, choppy internet and unwilling to give a fair deal after 10+ years of usage.
-
Kat Ling (@sapphkat) reported@pattibacchus @TELUS @TELUSsupport I’ve never had any issue with Telus but I NEVER call them. I only tag them through Twitter. Way more responsive!!