Telus

Telus Outage Report in Provost, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Provost, Alberta 12/10/2025 00:40

December 10: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ole_skip OleManSkip (@ole_skip) reported

    @RogersHelps @Rogers Fix it already... @TELUS any deals?

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @Topsy55555 I had Telus and absolutely hated it... mostly because of their customer service, price-gouging and an extremely rude store manager at the Champlain Mall. So I went to Fido not knowing its network was run by Rogers. May have to move again.

  • as_per_danielle Danielle (@as_per_danielle) reported

    I switched to Telus from Rogers nine years ago when I moved to my condo and it had NO reception. They told me that all the mountains and trees must be blocking my service 🤔🤔🤔

  • Ayakawife lexi (@Ayakawife) reported

    @paigelol nah the towers r down except for Telus

  • 5351135z Ross VI Flintstone (@5351135z) reported

    @ve6dpa Rogers having system-wide issues. Telus and Bell ok at the moment...

  • brown94_jo Joyce Brown (@brown94_jo) reported

    @tylerblack32 @TELUS @Bell I wonder why Rogers/Fido aren’t saying what the problem is? I’d like my cell to work again. Surrey, BC.

  • DealWithIt1983 Don't Cry Over Spilt Milk (@DealWithIt1983) reported

    @madebymitchreed @GlobalNational @Rogers Not a fanboy. I don't use Rogers. I'm on Telus. Thanks for assuming though! Just looking out for my fellow IT workers who get **** on, on a regular basis.

  • windsofjane Jane 🇨🇦 (@windsofjane) reported

    @travelling_mom We always had Telus but their service is not available in our new community so we’re stuck with Rogers for now.

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    Shovels in the ground in Coventry Hills installing @TELUS Fibre Network. A little excited and also surprised that @Shawhelp is not actively locking current customers into a great deal right now. Maybe waiting for Rogers to take over and we know how well they are doing today. #yyc