Telus

Telus Outage Report in Provost, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Provost, Alberta 11/20/2025 20:15

November 20: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SerreceWinter Serrece (@SerreceWinter) reported

    Hey google mabye you should by twitter but first unlock my account mabye if you join forces you can fix the authentication issue together bio metrics should be solving all authentication problems when no other form is available be like the #TDCanadTrust #ServiceCanada #Telus

  • annettesayswhat annettesayswhat (@annettesayswhat) reported

    @lana_rothman @Rogers Same. We are contemplating canceling our service and just using Whatsapp. Rogers, Bell, Telus, etc have the technology to stop it but are choosing not to spend the $$. I block more calls than I accept!

  • blueburby1 Blue (@blueburby1) reported

    @M_Captain_TTV @storminternet Avoid last mile providers period. If you need reliable internet stick to major networks (rogers, telus, shaw, bell) Everyone else is using their infrastructure anyways, and can only provide support for their in house equipment.

  • jalor1 lou (@jalor1) reported

    @TELUSsupport I had signed up for Telus internet and security but I had to cancel as our management board has not approved this. I called my salesman but I’m still getting emails for the set up and I see that Shaw may have cancelled our internet. Please cancel in whole.

  • ItsJustVinnie Paul (@ItsJustVinnie) reported

    Oh @Koodo, you had to poke the bear (my wife). Now I have to move EVERYONE's cell service off the @Telus Empire....ahem, I mean network. Thanks! #ShockFreeDataMyA$$ #HopeBELLHasFamilyPlans

  • dgraham65 Davis Graham (@dgraham65) reported

    @a_hoyhoy Been down this path with Shaw. If you haven’t yet, reboot router. If you have an older router you should get an new one with new technology. I’ve had no issues since upgrading to 1 gig service. If you have Telus fibre in your neighborhood switch to that.

  • MarkSauer18 Mark Sauer (@MarkSauer18) reported

    Yet an investment in Telus (phone company/internet/cell phones/TV) matched Altius with much less volatility. Bell Canada didn't do so well though - it only matched the S&P500 - still not too bad!

  • 1loriking Lori King (@1loriking) reported

    @ElkeBabiuk @DanLacelle Fortunate to be in urban area, but ive had telus cell 24 yrs & hardly ever any problems w/coverage, few spots on island not great, mom on plan now after rogers scammed her. pricey but data handy during power outages etc, shaw landline only 10 w/package, keep for kidzilla at home

  • KelseyB18384983 Cluesy (@KelseyB18384983) reported

    @TELUS I need help yog your online chat is not helping. I’m abroad in the UK and my phone is not receiving incoming text messages!? I need them for verification .

  • MrWednesday97 Dr. P. Angus (@MrWednesday97) reported

    @TELUSsupport yes, no service outage in Walden. But the service is terrible. People don't have connection in there own homes. Unsafe! And telus still charges people full amount. Deliver the service as agreed upon.