Telus outages and service status in Raymond, Alberta

Problems in the last 24 hours in Raymond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Raymond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken Shapka (@kcshapka) reported 2 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1

• 
  Genius White (@ThomasLK007) reported 4 minutes ago

  Hey @TELUS ********* please tell paying Camadian customers on your network why there is a new ******* phone scam every week and where are these Indian cockroaches getting our phone numbers? I can only get rid of the rats when I tell them I'm gonna eat them alive.

• 
  That Bright Light is Justice (@iambotyb) reported 4 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Cancel them and go elsewhere.

• 
  Jonathan Lee Scholes (@Jonleescholes) reported 8 minutes ago

  @TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!

• 
  shut ******** up (@sofkngoodlois) reported 9 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport shut ******** up

• 
  Geronimo Gonzalez (@NManure30932) reported 9 minutes ago

  @DailyHiveVan FUGLY! tear down that communist era Telus building across the street for ***** sake! The place is empty

• 
  JR (@Whoneedsjack) reported 13 minutes ago

  @TELUSsupport @TELUSsupport How come a communication hasn’t been sent out to the people affected by the random cancellation of our accounts who are unable to access the Telus app… Why are some accounts showing they’ve been cancelled and why is this company not doing anything to fix it?

• 
  Tahir Hameed (@thameed89) reported 16 minutes ago

  @TELUS Worst costumer service, never go for Telus.

• 
  Mieke (@MiekeWasHere) reported 16 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

• 
  Gursimrat saini (@gursimrat_17) reported 17 minutes ago

  @TELUSsupport such a worse experience with Telus. No body knows anything about internet. Two guys come to setup and diagnose internet and issue still persists. No one takes issue seriously. I work from home and my work suffers.