Telus

Telus Outage Report in Renfrew, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Renfrew, Ontario 12/20/2025 18:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JosieNicola MzBella (@JosieNicola) reported

    @TELUS your service as been down in Burnaby since 9pm tonight after our power outage.... Is anything being done??? Can't get a hold of anyone... This is ridiculous

  • drockz123 drockz (@drockz123) reported

    @TELUSsupport I just received a text from 5136 “Telus message, click this link to reset your password and log in without sign in”. Is Telus sending out these messages?

  • denpea2 denpea (@denpea2) reported

    Is there an issue with the Telus Connect app. Not working in Burnaby BC since yesterday afternoon. Have restarted modem, reinstalled app. No success.

  • btillo Alberto Delgado (@btillo) reported

    @TELUSsupport Hi Telus, could you help me again? Please.

  • GarilynMMorris Garilyn Morris (@GarilynMMorris) reported

    Go to pay my @Telus bill this morning and informed I'll now be charged a Credit Card Processing fee. I sympathize with small bus and never complain... But Telus... You already charge too much for your service vs your competition... And I have shares so I know how your doing.

  • 3rdjerseys Joseph Lin (@3rdjerseys) reported

    @TELUSsupport Are Telus services down in Coquitlam area? Just stopped about an hour and a half ago and their offices are closed. Can’t believe they don’t have after hours support.

  • SaraMitchellBa1 Sara Mitchell-Banks (@SaraMitchellBa1) reported

    @cable_shaw I'm very disappointed that after 16 years of being a very loyal paying customer of SHAW that I am being made to sign a 2 year contract to upgrade my service to get a better speed. I find this manipulative and wondering why I didn't switch to Telus.

  • juanchomang Juan Herrera de la Fuente (@juanchomang) reported

    @TELUSsupport Telus PureFibre has been down since about 7:30pm PST

  • tellycola tellycola (@tellycola) reported

    @TELUSsupport Telus connect issues ongoing for over 12 hours. Devices on schedule are locked out. When will it be fixed??

  • teeroy30 Troy H (@teeroy30) reported

    What is going on with cell and data coverage across #yeg ?? Horrible for what we pay! #telus @TELUSsupport