Telus

Telus Outage Report in Renfrew, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Renfrew, Ontario 03/10/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…

  • GRNovak 🇨🇦Gregory Novak 🍍 (@GRNovak) reported

    I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

  • Freedompatodos Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @computra Telus said it was integrated into their network, which means a whole new slew of things. Yet, no notice, no nothing.

  • Freedompatodos Polo (@Freedompatodos) reported

    @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS Shaw + Bad Customer service = epic fail. Quick call to TELUS and we have internet activated with Optik tv. Always have a backup plan. Shaw is a miserable failure. Wait still Rogers takes over — just gonna get worse.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • KatieIBLNathan1 Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d