Telus outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Boring (@JasonBoring99) reported 5 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Bryan Clarke (@CoastalClarkey) reported 6 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  Clare A (@Murphysmom67) reported 7 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Brine (@foolonthehill) reported 7 minutes ago

  @MPelletierCIO @TELUS is so badly run. I went months dealing with them installing fiber to my door and when it was finally time to light it up, a rep came to the door asking for my ID to run a hard credit check. Hard pass on that for a monthly subscription. So I am not a Telus customer.

• 
  NancyEB 🇨🇦🐾 (@Nance_EB) reported 8 minutes ago

  @Telus @Telussupport I’d like to report a serious error on your outage map. It’s LAKE ONTARIO. Please correct this egregious error. 🇨🇦 #LakeOntario #Canada

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 13 minutes ago

  @TELUS @mmabrey1 We need a supervisor or a senior technician to look into our specific line immediately and resolve this. Who is going to take ownership of this ticket and fix our connection?

• 
  DividendBoomer (@BoomerDivvies) reported 14 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Clayton (@phinx404) reported 14 minutes ago

  @TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.

• 
  Jessica (@Jesslovescoveff) reported 21 minutes ago

  @VoteCanadaCom Last week a rep showed up at our door. Was told don't come here I'm on the no call list. Came back 4 times the same evening. Stalking much? @TELUS **** off.

• 
  Dave G (@deive) reported 23 minutes ago

  @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho