Telus outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@markquarless) reported 3 minutes ago

  All I think of lately about Canada is negative because there isn't much positive news coming down the pipe. I'm thinking of moving us and am seriously looking into it. But I want to share something really positive tonight. Telus began here as a phone / Internet company in '98 and I used to hate them because of the many hours I spent on the phone with CSR about our internet speeds. But then they began a health program. I use Telus Health whenever I can because I still have no family doctor here in Canada - it's been 30 years. If I get one it's probably going to be through Telus Health and the work they have done. If I can go to them, I go to them instead of spending an entire day waiting in triage at any hospital or clinic. They've got it right (this is not a paid promotion, it's from the heart).

• 
  Ark (@MikeCanning7) reported 3 minutes ago

  @Bignogak @TedRutland Almost all current plans from major carriers (Rogers, Bell, Telus) and flanker brands (Fido, Koodo, Virgin Plus, Freedom Mobile) bundle all emergency network maintenance costs directly into the base price of your monthly plan.

• 
  NorthStarlink9 (@Northstarlink9) reported 4 minutes ago

  @Misats1 @MelissaLMRogers Same even paid a 300 service fee, Anything to get away from dirt bags @TELUS

• 
  Nirmal Nanda (@ImNirmalnanda) reported 4 minutes ago

  @DzynrRon Does TELUS provide good internet service? I'm considering switching because Rogers has not been providing good customer service?

• 
  Mesmer (@Mesmer1712628) reported 4 minutes ago

  @JustineBateman In Canada, this was happening under the guise of Telus, a genuine and large telecom. My provider offered a service where someone not in my contacts calling me for the first time would have to "press 1." I set it up it, it took one minute The calls disappeared immediately.

• 
  Jessica ⚕ (@La_PsyChiq) reported 7 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  Eve (@utopianluvr) reported 9 minutes ago

  @RogersHelps @Iam_viktoh1 This is the problem when our country is an oligarchy. Rogers, Telus all the same crappy service.

• 
  Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported 13 minutes ago

  @TELUS Just checked w Xfinity - I get 116 channels and recording along w fast internet. Better value than what I'm getting from @telus for being a loyal customer. if I dont hear back within the next 24 hrs with an acceptable solution, i'll cancel my service.

• 
  Reagan Podelec🍁🏒 (@ReaganPodelec) reported 14 minutes ago

  @Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.

• 
  Lee Redpath (@redman_mather) reported 17 minutes ago

  @field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor