Telus

Telus Outage Report in Renfrew, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Renfrew, Ontario 03/13/2026 13:00

March 13: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kristy91808800 Kristy (@Kristy91808800) reported

    @LaceyLaceyp The lady I spoke to on the phone at vaxx call centre ( Telus?) young she said she was waiting to get her first booster she works from home, stayed in over omicron as she knew she’d never get another booster and she’s going on holidays in the summer.

  • thechek182 Thechek182 (@thechek182) reported

    How does a business like @TELUS get so big while simultaneously offering by far the worst customer service experience hands down. It is really baffling to me.

  • sirlaqua ន♬ɭ♬៣ɨ ᖱ♬ƴ០ (@sirlaqua) reported

    @TELUS is the worst thing that could happen to anyone, you people won’t give me headache, better to part ways with this network

  • kermitology The Checked Out Daniel (@kermitology) reported

    @SweetSpotRD I'm just a Telus customer, but I've had 2 fibre upgrades happen. This is just an offer to connect your home. The main lines are in street/alley connections then they run a line to your home from a connection node if you decided to switch to Telus.

  • arandommoe Abe Froman (@arandommoe) reported

    @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

  • therealkuri Kuri (@therealkuri) reported

    @MimiProbably @duncankinney My wellness program too. And my number one professional bugbear because Telus has never seen a privacy invasion “innovation” they didn’t love.

  • Carolinacdelc79 Carolina (@Carolinacdelc79) reported

    @TELUS you are a joke. You Disconnected my services 18 days before the original requested day and you want me to wait 48 hours to fix this? BS!

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • holytendy nick (@holytendy) reported

    @TELUSsupport @TELUS you guys suck at the one thing your company focuses on, internet and electronics yet the wifi is down all the time and I’m getting bills about things I never purchased

  • apatheticsock aestheticsock (@apatheticsock) reported

    @chloe_hime7 get telus fibre + exitlag if u can, got me down to 40-50ms :( sadly that's the best we can really do out here tho