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Telus

Telus Outage Report in Renfrew, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bashfulrobot
    🤖 Dustin (@Bashfulrobot) reported

    @vicnastea Hey there! I work for Telus International doing cloud architecture. However, I'm green as green can be with kubernetes. So I'm mostly just starting down this path... 👶

  • OsirisShadoopa
    Peecha_Canada (@OsirisShadoopa) reported

    @TELUS I wanted to voice my support for not allowing Huawei to be a part of Canada's 5G. The next step should be to remove the 1200+ Huawei engineers and researchers that work in our Canadian universities. In my opinion, they cannot be trusted.

  • nellyHXO
    Nil (@nellyHXO) reported

    @TELUS imagine leaving Bell for Telus and getting a worse service with Telus. The rep had the audacity to say I’ll have a 3$ credit for a false charge on my account. 3$? That’s not even a Tim Hortons coffee. Making me waste precious time calling them to be told 3$..it’s insulting

  • JLK8277
    Jen 🇨🇦 (@JLK8277) reported

    Damn it my damn #telus service is crap 💩 today..

  • ASwapdealer
    swapdealer (@ASwapdealer) reported

    @TELUS your customer service is horrible. You’re becoming like Bell. I schedule a call back just to get an agent call me, try to sell me your security services, completely ignore my requests and say that they don’t do customer service?

  • peterjscott
    Peter Scott (@peterjscott) reported

    @TELUSsupport @Telus Customer support: "I need you to stay on the line for a representative, it will be 40 minutes to an hour." NOT COOL

  • bigrigorama
    Fully Vaxxed!! (@bigrigorama) reported

    Sooooo I want to get rid of shaw cable… no better luck with telus. What are my realistic options? Please help.

  • General_Rob_
    General Ro6ert (@General_Rob_) reported

    Called Telus about my wifi issues and I was told to have everything on the boosters instead of the modem so we’ll find out tomorrow if that actually fixed anything.

  • cafreviews_com
    CAF Reviews (@cafreviews_com) reported

    @ursarman If you are using an Apple device throw it on Airplane mode for a minute and try again. There were some network issues on Telus and Shaw international nodes today that threw the DNS cache out of sync, that should fix it. I checked the server log and it showed no errors.

  • zenamadi22
    Zena (@zenamadi22) reported

    @TELUS I wanna that phone so bad