Telus Outage Report in Renfrew, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Telus
Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sssssshyone
(@sssssshyone) reported
@TELUSsupport advice PLEASE. I've got a home phone line ripping off the side of my house, dangling lower & lower. Who at TELUS should I be talking to, and can you help me out with some contact info? Tried calling the general contact line, never get anywhere.
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Miskebe/mistranslated-misunderstood-Levite-anythin
(@MiskebeCvnt18Up) reported
@telus does ur phone system hang up on u as it does with the chat? it's almost five on a sunday. ive been waiting on phone for going on two hours as always but for a simple question or two. where might i send my résumé for part-time-work to help resolve this? ugh; ur so bloated.
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TELUS Support
(@TELUSsupport) reported
@lankylibs Sorry about that! If restarting the phone or resetting the Network Settings doesn't restore service, we recommend visiting the nearest TELUS store or calling our Mobility team directly from another line at 1-866-558-2273 so they can investigate!
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Selina
(@shopaholina) reported
@CraveHelp We're with Telus and can't get episode 4 of #houseofthedragon Doesn't show up on our app. Are we the unlucky ones or is this a known issue?
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Darcy Peters
(@dpbmx) reported
I hate going over my data and getting sent to the dial up age with the slow speed! #telus give us more data.
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Mirza Zafar Mehmood
(@MirzaZafar321) reported
@TELUS Don't believe any deal from Telus. guy came to my door. I took home & cell phone package. service is bad and monthly bill is much higher than premised. Called 15 times, my issues is not fixed. Telus loyalty guy Peter told me don't trust on door knocking guys from Telus.
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Galuade
(@galuade_) reported
this is telus' major/only real competitor in this region btw and the fact that they either can't or won't match telus is confusing and bad for consumers
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Justin Twyford
(@JJTwyford) reported
@TELUSsupport It was right. I called back and WASTED over an hour trying to get my order released. Now my order is delayed. Worst experience in my 20+ years with @TELUS and seriously had me considering options.
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CaribbeanBreeze
(@CaribbeanBreez_) reported
@WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.
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Jasper
(@exe_jasper) reported
@TELUS Why am I forced to use a Physical SIM card on my phone when i already use an ESim? Your site also only works 20% of the time, and the bot agent is literally so stupid and unhelpful.