Telus

Telus Outage Report in Renfrew, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Renfrew, Ontario 12/06/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryJaneVandek2 Mary Jane Vandekerkhove (@MaryJaneVandek2) reported

    Why does switching to fibre optic wifi force you to get optik tv with Telus? It’s brutal. Cable was bad but this is more annoying.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    Isn’t it fraud to charge for an unwanted, unused, unrequested service? #CRTC #telus

  • greenurlifenow Bonnie (@greenurlifenow) reported

    So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

  • Gingerbeef76 GingerBeef (@Gingerbeef76) reported

    @SCUBADubois @TELUS @TELUSsupport That’s weird. We had that issue with Shaw, the wifi was running on the same bandwidth as our Bluetooth stereo system for our TV, shaws router didn’t have the ability to switch the channel it ran on so it was one or the other. Eventually we switched and have no issues since.

  • CPComm Campbell Patterson (@CPComm) reported

    @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

  • corinnerobinson Corinne Robinson (@corinnerobinson) reported

    On hold for @TELUSsupport over an hour & no one available! I message the bot whilst on hold & asked if I’d like to bring my service over to Telus! Yes! Imagine…received a callback within 5 minutes!!?? How does that work @TELUS ??? ****** ****** support for a long term client!

  • MasterVall Angelo (@MasterVall) reported

    @TELUSsupport Terrible issues with texting for almost two weeks now. I didn’t know that so many people they have the same problem! I can’t receive or send text, with Telus network, if I’m not with wifi coverage!

  • GK_Fellows Kent Fellows (@GK_Fellows) reported

    @TristinHopper (Telus and Bell "Share" a national network.) You are NEVER going to get an additional wholesale entrant there because we don't have the population to support one. Retail maybe, but they have and will end up paying high cost wholesale anyway.

  • DRBrownoff Alfonzo DeCredenzo (@DRBrownoff) reported

    @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet

  • AKoovappady Ananth Koovappady (@AKoovappady) reported

    @TELUS why does it take 7 days to remove me from your mailing list which I never subscribed to and want to be removed