Telus Outage Report in Renfrew, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• flamesguy89 (@flamesguy89) reported 6 minutes ago

  @TELUSsupport dearest telus support... I have been placed on hold by one of your agents for what seems like an awfully long time. There is no hold music no, no check in and honestly at this point no service. Do I hang up and start over? What’s your suggestion?

• colleen tatum (@colleentatum) reported 7 minutes ago

  @keithbaldrey So is that why the Telus line for paying customers is basically a leave a message and we will get to you in two days thing now.... sounds like @TELUSsupport @TELUS has a capacity issue...

• richard kinar (@Rki009) reported 8 minutes ago

  @keithbaldrey Gosh .. Keith you should go back and read your statement yesterday on how bad things were with Telus and government roll out. Did you miss taking your meds ?

• LishaLove (@LishaLove9) reported 15 minutes ago

  @TELUS your customer service is dog ****

• Mike (@SardonicIAm) reported 20 minutes ago

  @adriandix @jjhorgan Gretzky had bad days for sure, but he wasn't exactly being paid by public purse was he? Let's see some accountability around the contract with Telus.

• I'm Speaking.... (@meredithheron) reported 20 minutes ago

  Doesn’t inspire confidence that when I ask for a status update on the service outage from @RogersHelps they ask me to fill out forms. You call them & it’s an endless loop that connects to no one. @Bell_Business is looking mighty appealing now. Maybe @TELUS ???

• Sherri (@turboteacher) reported 26 minutes ago

  @dave_pasin @keithbaldrey @TELUS Bc they “won” the contract bid - they are getting paid hundreds of thousands of dollars of taxpayers money. They know they are on the hook and it’s HIGH profile. In the case of providing individual service, they know you’ll wait on hold forever to get your internet fixed.

• Dave Pasin (@dave_pasin) reported 27 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• Synthetic Animals (@moodyangela) reported 32 minutes ago

  Telus slowing down everyone’s internet and selling wifi boosters to them afterwards should be a class action lawsuit

• TheRealOzzy (@Bozzz101) reported 36 minutes ago

  @cbcnewsbc They won't release it because it shows that they only hired 8 people to take calls! What a joke and the they try and throw Telus under the Bus SHHAMEFUL THEY ARE SO BAD AT EVERYTHING THEY TOUCH!