Telus outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FTP/ACAB 🍉 (@bluesparky666) reported 6 minutes ago

  I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

• 
  Adrian Somers (@SomersYYJ) reported 7 minutes ago

  @TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.

• 
  Rob Charron (@Uzarre) reported 7 minutes ago

  @jodyvance @TELUS I had the same issue with 1 box , for whatever reason the location it was in had low wifi signal , move it a foot any direction and it was fine. So weird we had to hard wire it in the end as the location for it had to be where it was.

• 
  Mr. Green (@PerspectiveMg) reported 8 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is the first problem, always Freedom Mobile or Public Mobile(Telus subbrand - if live outside freedom subscriber zone)

• 
  Mike Meins C.D. (@NLongbottom432) reported 9 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

• 
  Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported 13 minutes ago

  @pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 15 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .

• 
  jim (@rkymtnhi78) reported 16 minutes ago

  @MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel

• 
  Adrian Somers (@SomersYYJ) reported 20 minutes ago

  @jodyvance @TELUS having the same problem, nearly impossible to get help or support beyond plug & unplug the router. Garbage service from Telus

• 
  HoggHead (@HoggHead2375) reported 21 minutes ago

  @TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail