Telus outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 5 minutes ago

  Not good when you walk into a @TELUS authorized repair shop, tell them the issues & before they even see the phone their first question is "is it the Galaxy S26?" @SamsungMobile just released this phone a few months ago & it's already known to repair shops to have issues 🤦

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 6 minutes ago

  @Durmo2010 @TELUSsupport Telus support is non existent. I had too many terrible experiences with their so called support.

• 
  Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported 8 minutes ago

  @GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.

• 
  Douglas Mark (@DouglasJMark) reported 9 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

• 
  Alberta (@AlbertaCanada60) reported 10 minutes ago

  @TheRiversEdgeAB Telus internet sucks.

• 
  gm.itchell (@gm_itchell) reported 13 minutes ago

  @TELUS @TELUSsupport I’ve been a customer for a whopping 3 months and already hate it. Haven’t had internet in 5 days. Can’t reach a human, chat bot is 💩 and no one has called me back after getting messages of ‘you will get a callback within 15 minutes’

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 15 minutes ago

  @TELUS Im pretty sure we determined its a Samsung issue

• 
  Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported 16 minutes ago

  My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

• 
  Albertan AF (@AlbertanAFk) reported 16 minutes ago

  @lesterbenz Yes they’re fine. Telus towers / same coverage. More of a self service kind of company.

• 
  Nugget Capital Partners (NCP) (@NuggetCapital) reported 18 minutes ago

  @BDEPardell When I look at $T.TO I just dont' see it as cheap, not on a historical basis or to peers. So i guess it comes down to whether they can monnetize the Telus Health and in what amount. 5% yield is not going to entice Canadian dividend dogs. Pipelines were over 8% when rallied.