Telus outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edmonton Lilly (@BabyGirlWife) reported 2 minutes ago

  @TELUSsupport And the stupidity of @TELUS @TELUSsupport continues. This is not a PERSONAL issue; this is a COMPLEX issue. The complex DOES NOT have a corporate account with TELUS. This is WILL impact a minimum of FOUR units!

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 2 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  JonBoy 🇨🇦 (@jong9548) reported 4 minutes ago

  Telus World of Science TWOS - So much water damage. Why? Sure. Lotsa rain. But the damage is excessive. Are the Engineers that designed the building boy responsible ?

• 
  ZuluTrucker (@zulutruckeryyc) reported 5 minutes ago

  Hey #yyc #Alberta - do you want to be lied to consistently? Have your home internet suddenly cut-off or throttled?? Then #Telus is the service for you!! This once great company as AGT - is no longer, now PATHETIC sub, sub par - 3rd world customer service @TELUS @TELUSsupport

• 
  Sally (@sadforcanadians) reported 7 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Mike Brennan (@MikeBre58407055) reported 7 minutes ago

  @MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.

• 
  Dlakes (@dlakes_fx) reported 7 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus

• 
  DividendBoomer (@BoomerDivvies) reported 16 minutes ago

  @rhum01 @TELUS It's mostly a signal of hate!

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 17 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  Tim S (@TimS98546018) reported 18 minutes ago

  @bruce_mcgonigal EVERYTHING THEY DO IS ILLEGAL ??? ANY MORE WETLANDS SCANDALS COMING UP WEF SCAMMER ??? I'M WITH TELUS AND MY BILL WENT UP $10 DOLLARS FROM LAST MONTH ??? I HAVEN'T WENT TO THE STORE YET ??? BUT WE ARE PAYING FOR THE DATA CENTERS TOO ??? THEY ARE BAD FOR THE ENVIRONMENT TOO ???POS