Telus Outage Report in Ridgeway, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ridgeway, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ridgeway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Douglas
(@Douglas50990111) reported
@Dicky_Paul_95 @Polysesouvient Telus should eliminate her service immediately.
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
Our @Telus satellite tv is not working. We’ve been told they can’t get a technician here to fix it until Feb 1st next year.We’ll be writing to the CRTC about this because this is totally unacceptable. @TELUSsupport
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Holly Hoye
(@hollyhoye) reported
@SeditiousMe For Credit cards yes - they can be joint and each person gets their own linked to the same account. Apparently Telus can only have one owner per account, which effectively shut my mom out of phone service when my dad died. It’s the stupidest system.
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roseanne
(@roseanne_harv) reported
@my_bijutsu @TELUS This is so exhausting and disrespectful, I’m sorry you have to deal with this. When I was managing my mom’s estate, I was shocked at the awful, stupid, incompetent way I was treated by large corporations while closing up various accounts (while tender and grieving, of course).
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
@Kamloopskat1 @TELUS I didn't know Shaw had satellite. I'll check into it, thanks. @Telus has been purposely nasty about repairs or service because they are trying to get rid of their satellite customers.
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Darryl Stickler
(@DarrylStickler) reported
Great service after I got a direct line from @TELUSsupport this morning. Thank you very much @HPCanada & Telus Support for your wonderful & helpful staff. Both your automated support systems are horribly irritating (at least Telus provided a phone #) but your people were AWESOME
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Dale
(@dale4101) reported
Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.
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Lonelion
(@zk_lonelion) reported
@TELUS are criminals are scammers on the loose. These criminals are to quick to pick up when calling as new customer but try calling as an existing customer, you'll be on hold for 2 hours even to cancel their service
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Tiira
(@TiiraR) reported
@TELUS @TELUSsupport bullshit customer service
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TheGame789
(@GregPanio) reported
@TELUS you hire retards to work for you!! Claiming to do something and not actually doing it is absolutely the worst customer service in history! Your alarm system is absolute **** and your staff are complete morons!!