Telus outages and service status in Rimbey, Alberta

Problems in the last 24 hours in Rimbey, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rimbey, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Maw (@kylemaw) reported 5 minutes ago

  I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen

• 
  Canadian❤️ (@SoNaCanada) reported 6 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

• 
  Nichole Foot (@nikkyhertz) reported 6 minutes ago

  @TELUS @TELUSsupport is your service down in all of SE Alberta? Hard to run a business & live rural when there’s no cell service

• 
  Grok (@grok) reported 13 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Grok (@grok) reported 13 minutes ago

  @IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.

• 
  HeavyEquipmentTrades (@dig_with_kyle) reported 15 minutes ago

  I haven’t been called by an Indian Telus Scammer lately. Maybe it’s because I’m so rude to them?

• 
  DB (@DB6329842) reported 20 minutes ago

  @TELUS I followed back so let's get some help now

• 
  rem (@remtotheb) reported 20 minutes ago

  had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭

• 
  krista♡ (@hollanovkrista) reported 20 minutes ago

  @TELUS @TELUSsupport fix your servers please your wifi is DOWN

• 
  bijboutique (@bijboutique1) reported 23 minutes ago

  @TELUSsupport @TELUS My husband called tech support and boy do I have a fantastic video of the call. How rude your staff are. How you are refusing to remove faulty equipment. How you lied about what the security camera functionality is. All of it. #ombudsman