Telus

Telus Outage Report in Rivière-Rouge, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rivière-Rouge, Laurentides, Québec 02/18/2026 12:40

February 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanFitzMath Sean Fitzpatrick (@SeanFitzMath) reported

    I like how @TELUS periodically sends these notices through their app that you've earned enough points to redeem for something, but their rewards website has never once been functioning when I've visited. I usually get a blank page and a message about high traffic.

  • robbarcruises RobBar (@robbarcruises) reported

    @IRPlawyer @TELUSsupport Use your Telus my app to verify login or use your phone webpage

  • MickAlvey1 Johnny Appleseed (@MickAlvey1) reported

    @TELUSsupport @dbvediya Yes, you have co-opted my MTA/SMTP and UTM. Without notice you farmed out your email service to Google. First off I object to that whereby it makes sending email a problem or rather more problematic and insecure like most of your services. Forced to make a Google/telus email acct

  • Len6609 Lenny From The Block 🇺🇦 (@Len6609) reported

    @RogersHelps 1hour 5 minutes on hold to sign up for a NEW SERVICE! Thinking maybe I should hang up and call Telus instead? 🤔🤔

  • Teri4112 Teri McGrath (@Teri4112) reported

    @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?

  • EhNfl Jay (@EhNfl) reported

    @TELUS how did your "investigation go" or is there an imposter dressing as Telus and speeding through playground zones in front of special needs schools? Maybe if you were on the bell network you'd be able to find out who it was?

  • DRTDI Dianna (@DRTDI) reported

    Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.

  • James33097893 James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @CityNewsVAN Also @TELUS Purefibre is down. Not a wifi problem; I’m wired in and getting connection drops repeatedly.

  • lahardy66 katrina (@lahardy66) reported

    @IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .