Telus outages and service status in Rocky Harbour, Newfoundland and Labrador

Problems in the last 24 hours in Rocky Harbour, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rocky Harbour, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 5 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  Borgan (@Borgan101) reported 5 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Alberta Working Forward (@ABLabourToday) reported 8 minutes ago

  TELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.

• 
  Del (@FullScopeWelds) reported 9 minutes ago

  @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 10 minutes ago

  @TELUSsupport @brndntlrnlsn TELUS changed my internet plan from 1.5 Gbps to 1 Gbps without my knowledge or consent. There was no notice, no explanation—nothing. If I ask them to fix it, only results is they charge me $200, no improvement after the repair.

• 
  MocomGaming (@MocomGaming) reported 14 minutes ago

  @TELUS @TELUSsupport you stupid mother fukers!

• 
  Torina (@Torina1036429) reported 16 minutes ago

  @TELUS you need a service so people needing temporary suspension between house moves can pay a fee and when you get the new house restart service!

• 
  Steph's Coping Strategies (@Strigah_steph) reported 18 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Brent H. Cameron 🇨🇦🇬🇱 (@BrentHCameron) reported 18 minutes ago

  @JACruickshank Each episode is 20 minutes of self-congratulatory chatter & bragging about their fabulous lives, 20 minutes of ads for CN & Telus, and 20 minutes of **** talk interspersed with tactics mascarading as strategy...

• 
  JayUpNorth82 (@Jayupnorth1982) reported 19 minutes ago

  @BenRabidoux Telus also sucks nuts