Telus Outage Report in Rocky Mountain House, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rocky Mountain House, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Uspenskyi
(@sasha_pianist) reported
@TELUSsupport I am billed for the service that I didn't purchase from Telus. My account #6046240303
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Joshua Knaak
(@JoshuaKnaak) reported
Anybody else in #Kamloops having issues with #Telus service right now? Everyone in our office is having spotty connectivity with calls.
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M
(@mike0215_snyc) reported
@TELUSsupport I have Telus mobility with 20gb, yet it’s very slow even tho I’ve only used less than 5gb for the month. Why is my internet connection so slow? Help. I rely on this for my business
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Rosa
(@xRebirthofRosax) reported
Got a call from “telus” for a free phone. Seemed odd but I was a “loyal customer”. Then was told Fido was part of telus which is when weirder so when they asked me to confirm my name and pin I was like NOPE IM OUT. If it was legit, I guess bye free phone?
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Teddy aka Ajebo of Vancity
(@kennie1808) reported
@TELUS @TELUSsupport @TELUSNews it is funny how you tie people down with contract but yet can keep to your agreement. I am really frustrated at your service and I wish it just all end
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Common Sense
(@CommonSenseSoc) reported
... @telus @TELUSsupport tap tap tap, been waiting for over 3 hours and zero response... the bill has been paid, by the due date specified, there is no excuse for this... Contact me before I file a complaint with the @CRTCeng #telusfail
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Darrell
(@quistranch) reported
@klassen65 Must be same service call dispatcher as Telus. Service call for dead phone line: -a full week til schedule date -sometime between 8-5 -i must wear a mask when serviceman arrives. Waited most of day then got info that the problem was fixed in a Telus box 20km away.
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Nate's House
(@NatesHouse27) reported
@TELUS your service is dogshit. Nothing more needs to be said. It isn’t worth the money.
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Paul Routledge
(@euph312) reported
So its the year 2022 and it takes 24 hours from a #BellMTS customer (my parents) text to get to me, a #Telus customer!?!?! #cellphone @TELUS
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Savannah
(@savannahyyc) reported
@TELUS Is it the norm to have uncredentialled reps roaming neighbourhoods to talk about service when they’re “doing work in the area?” Young woman said she could pull up my bill, but had ZERO ID as a Telus employee/rep. I politely declined after pointing out the lack of ID.