Telus

Telus Outage Report in Rocky Mountain House, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rocky Mountain House, Alberta 05/19/2025 00:40

May 19: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (21%)

    Phone (21%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • omiles57 fancy like Abblebee’s 👸🏼 (@omiles57) reported

    @BudweiserGirl @TELUS @TELUSsupport I’ve had sooo many issues with the no call backs, disconnecting and general poor service I now have the direct number to a local supervisor. I would 100% ask for the same info!

  • omiles57 fancy like Abblebee’s 👸🏼 (@omiles57) reported

    @BudweiserGirl @TELUS @TELUSsupport That’s insane! Their ap didn’t process mine once and I never got a hit! Bullshit!

  • ParkHillTeam ParkHillTeam (@ParkHillTeam) reported

    @TELUS why is the cell signal so terrible in Peterborough, ON (especially north end?) I get better signal in rural areas than in the north end of city. It's been this way too long now, and I pay too much for no signal.. seriously, whats up?

  • BudweiserGirl Eh (@BudweiserGirl) reported

    @omiles57 @TELUS @TELUSsupport It was my mess up. I guess a late payment stays on your credit report for 7 years like wtf 😵😵😵😵

  • H_Slegtenhorst Hendrik Slegtenhorst (@H_Slegtenhorst) reported

    Mobile outage @TELUS West End Vancouver half a day now. Serious complications for essential amd critical communications. Pathetic service the last year. Google email migration a mess. If not resolved soon I'm going elsewhere, at last.

  • BudweiserGirl Eh (@BudweiserGirl) reported

    After waiting 47 min for help with @telus to ask them why they put a ding on my credit for a late payment when all my payments are automated, they hung up on me by accident and didn’t bother to try to call me back 😡 @TELUSsupport come on guys, that’s messed up

  • IJustShotABeks Mike (@IJustShotABeks) reported

    @JaniceOwen You're likely to find multiple for/against Shaw or Telus for a number of reasons. But I'd say it boils down to those 2. I've had Telus since 2015 with minimal problems.

  • H_Slegtenhorst Hendrik Slegtenhorst (@H_Slegtenhorst) reported

    @TELUSsupport Mobility outage west end 24 hours now. What is status? No info from Telus AT ALL

  • gordbailey Gᴏʀᴅ Bᴀɪʟᴇʏ (@gordbailey) reported

    @hollywoodsuite …am I correct in assuming that storm activity has taken down all the feeds on Telus Optik?

  • bcwestmind ArmandRichelieuofPoitou (@bcwestmind) reported

    @Elliot_43 @benpershing On my @telus Optik TV service, I have 2 channels from China. There are no Canadian TV networks operating in China.