Telus

Telus Outage Report in Saguenay, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saguenay, Québec 02/28/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @b_rosy22167184 HI there- We're very sorry about that. Our queues are experiencing a very high amount of calls during this time which is leading to network congestion. Our team is assisting clients as quickly as possible. Please call 1-866-558-2273 to reach a TELUS Mobility team member.

  • MrBurberry_ Godzilla (@MrBurberry_) reported

    @markgurman This emergency satellite communication is just the beta Trojan horse go take on the Telecom industry. Telus Comcast, AT&T should all be worried. Lol.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: Telus advises this outage has been revolved and service is restored.

  • TexTexington Tex Texington (@TexTexington) reported

    @Mikeggibbs I've been with Koodo for a couple of years and I'm happy, telus sub-brand and they share a network with bell so you get the same coverage. Still part of the Big 3 racket but so far better service than rogers

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    Telus said they would normally route service through a backup fibre line, but those were also impacted by fire. That suggests some level of redundancy. But 911 service has now been knocked out 3 times in the canyon in the last 10 months. Which... does not.

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    5 days without a tweet from @TELUS .... all that bad press over your greed got you guys down???

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.

  • sweet_tooth19 Sweet Tooth  (@sweet_tooth19) reported

    @Rajendra @TELUS That’s the cost of doing business in my opinion. The customer shouldn’t have to pay these fees.

  • TrishMuskoka Trish Thornton (@TrishMuskoka) reported

    @Donna_Thorp_ @Mikeggibbs Me too...never had an issue with Telus mobility