Telus

Telus Outage Report in Saguenay, Québec

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The latest reports from users having issues in Saguenay come from postal codes G7H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saguenay, Québec 12/30/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saguenay, Québec

The most recent Telus outage reports came from the following cities: Saguenay.

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City Problem Type Report Time
CanadaSaguenay Phone
CanadaSaguenay Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KempfFred Fred Kempf (@KempfFred) reported

    @TELUSsupport @TELUS omg worst #customerservice ever you called me and im still on hold 11mins later. @shawcable can ypu help

  • MC__09 Matthew Chehade (@MC__09) reported

    @TELUSsupport Classic theme at Telus: Rep: Let me transfer you here, they will help you. *gets transferred* New Rep: I can't help you. *has to phone and get put on hold, AGAIN* This has happened more times than I can even count. Signed, an extremely frustrated customer.

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    Thank you @Shawhelp you cancelled my contract, and after all the Bluecurve issues, that's your help? I'm off to @TELUS Thank you and goodbye! #nokisses #herestofibreoptic

  • JanneSkytt Janne v2.022 (@JanneSkytt) reported

    @RobSomerville1 @JaneSkocdopole @TELUS Sounds like what my friend used to have about 5to10 yrs ago; Full-speed HSPA "3G" mobile data connection with rake-type antenna on the roof, pointed precisely into nearest suitable cell tower with support for HSPA signal. The antenna catches 3G waves from much farther than >>

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported

    @RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.

  • Jdurby1 John Durby (@Jdurby1) reported

    In addition to the power being out in #yeg it would seem cell service @TELUS is overloaded as well.

  • MC__09 Matthew Chehade (@MC__09) reported

    @TELUSsupport Classic theme at Telus Rep: Let me transfer you to someone who can help you *gets transferred* New Rep: Sorry, we can't help you This has happened more times than I can count. Dealing with an issue for months is not OK. Signed, an extremely frustrated customer

  • devo2gtalon Devo (@devo2gtalon) reported

    It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!

  • AndolfAlberta Andolf (@AndolfAlberta) reported

    @TELUS why did no one show up between 1-3pm on Saturday to fix my fibre optic cable as promised? And why when I phoned today I was on hold for over 30 minutes and then was hung up on? And why did I receive a text message right after saying I hung up?

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @winstyfloof @TELUS Such garbage. I called them today and they said “well can you switch off wifi right now” and our call IMMEDIATELY dropped. They are sending a tech out cause it’s ridiculous.