Telus Outage Report in Saguenay, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saguenay, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Dogfather
(@The_DogfatherWZ) reported
@TELUSsupport I have an incredible issue with my phone and nobody including Samsung or Telus. I’m completely upset and I’m at a loss for words. Can you please DM me?
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Jenna
(@JennaTweets) reported
@biz_beth @TELUS Uuuuughh. I have never in my life wanted to talk to someone soliciting at my door, but even less so now.
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Emery A. ✈️ ⚙️
(@Rainforestbc) reported
@PeterVogel Wow, amazing. I hope they believed you and stopped the call. Had a Telus scammer (with Alberta phone number) last week. It is never ending.
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Kate Chon
(@KateChon7) reported
@TELUS Nobody is willing to fix their own mistake in Telus. No call recorded? Telus said I have two options 1) return the phone and wait for the next sale but not guaranteed 2) Just accept my deal and use the phone as it is. What a great customer service!
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Faisal Mahfooz
(@faisalmahfooz) reported
@TELUSsupport New to Telus. Spoken with 13 execs @TELUSsupport till now but no result. Issue(s) escalated 3 weeks ago. Not yet resolved. Just False Promises. Pathetic customer service. Can someone @TELUSsupport take the onus and help especially during these unprecedented times.
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Jenna
(@JennaTweets) reported
I had really hoped that the pandemic would bring an end to door to door sales, but no, there’s @telus, once again trying to talk to me about my internet service.
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Henning Riebe
(@HenningVision) reported
@TELUSsupport my router says Telus fibre DHCP not working. No Internet for an hour now. Restarted everything + ONT, no worky
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Prairie Voice Networks
(@prairievoiceca) reported
@TELUSsupport city of Moose Jaw, Sask inbound DIDs all saying "Network Busy" from external networks. Appears to only affect numbers ported from other carriers to Telus Integrated Communcations.
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Anita Lautenbach
(@AnitaLautenbach) reported
Is the #telus network down?