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Telus Outage Report in Saint-Denis, Montérégie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Saint-Denis, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Denis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlannaWo
    Alanna Wong (@AlannaWo) reported

    Is there problem with landlines in downtown Vancouver @TELUS @TELUSsupport #phonesnotworking #nocustomersupprt

  • RobHodkinson
    Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    @meghan_why @TELUS I pay $5 per month for the second box. If you have optik you only need one pvr. Second one can be a regular wireless box. All recordings can be watched on any TV in network

  • ikkonX
    Brandon (@ikkonX) reported

    @noahmt18 @Speirs_Official @Bell_Aliant Weird never seen anyone here with Telus

  • OD_3
    OD🎬🇨🇦 (@OD_3) reported

    .@ShawInfo Internet is so freaking bad. I lose connection every day at 2 am. Can't wait to go back to @TELUS fibre.

  • myrealdark
    Real Dark (@myrealdark) reported

    @TELUS How about stop all the feel good BS about "helping" and actually help your customers. You are not a social service agency, you are a business! Where is your customer service? Why not actually spent the extra 1 dollar to have a tracking number when sending SIM cards?

  • mediamorphis
    Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault @GovCanHealth @OpenGovCan I would cast it as an issue of data governance that stems from the principle operations of a common carrier, Telus, that collects & commodifies data incidental to its main activity. As such, I think our analysis should start from there.

  • F_r_a_m_e_z_y
    Frame (@F_r_a_m_e_z_y) reported

    @TELUS @TELUSsupport Hey Telus, Ive been a loyal customer for a few years, automatic credit card payments. A provider called and offered me a better plan. It sucks that I felt I wasn't taken serious for a proper account review. #LostCustomer

  • ChelseaMLVC
    LonelyHunter (@ChelseaMLVC) reported

    @TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?

  • plafleur
    hugh jass (@plafleur) reported

    Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high

  • jethrogibbs22
    Andrew McNulty (@jethrogibbs22) reported

    @TELUS After talking to 4 agents many of which were very rude and a manager who was also rude and not getting your issue resolved