Telus

Telus Outage Report in Sainte-Anne-des-Monts, Gaspésie-Îles-de-la-Madeleine, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sainte-Anne-des-Monts, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Anne-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sainte-Anne-des-Monts, Gaspésie-Îles-de-la-Madeleine, Québec 12/31/2025 17:10

December 31: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanCairns88 Sean Cairns (@SeanCairns88) reported

    @VirginPlusCare frustrated with the lack of customer support. Was looking at upgrading to an iPhone 13 last night, the app said $0 down, today it’s $330! No warning that a promo was ending and the call centre says they can’t help. Bell & Telus both have $0 down, time to switch?

  • OctoQueenPhD Mollie Holmberg (@OctoQueenPhD) reported

    @TELUS making sure I will absolutely never buy internet from them with the aggressive door-to-door marketing & will tell friends to steer clear 🙃 Wow. Twice in one evening, same salesperson. Refused to take no for an answer. Hard, hard pass.

  • CaptainAnatine Steve Smith (@CaptainAnatine) reported

    I just heard from TELUS.. no resolution at all.. She told me to go buy a new phone as the old stuff doesn't work with new technology . That's not what she told me in writing . I filed a complaint with the CRTC. Lets see if corporate lies are fine with them.

  • BurnCity79 JJ (@BurnCity79) reported

    WARNING: @TELUS advertises refurbished phones as brand new phones then in a few weeks when the phone craps its pants Telus gives you the middle finger & tells you it's not their problem.

  • g_duteaud Guillaume #ProtectTransKids Duteaud 🥑🔰 (@g_duteaud) reported

    Bought a phone from the @TELUS online store 9 days ago today. Had to go in store verify my identity, then talk to customer service on the phone, both assured me things were gonna proceed normally. My phone STILL hasn’t shipped. Is this how you treat new customers @TELUSsupport ?

  • SarabAhluwalia Sarab Ahluwalia (@SarabAhluwalia) reported

    @TELUS i temporary moved to Michigan from vancouver and got the US-CAN plan. Getting single network bar and LTE is no better than 2G speeds. Tried sim card in-out, phone on-off as your CSR team always recommend. Please sort this out or I'll have to switch. Thenks!

  • drcru Anton (@drcru) reported

    @TELUSsupport I may have tweeted to soon. Told Telus support just called to schedule a repair tomorrow. Thanks to the CSR named May

  • karenkalireigh karen reigh (@karenkalireigh) reported

    Two+ weeks w/o internet, at *least* nine different customer service reps, two “I swear I’ll call you back tomorrow with an answer” that never happened, & today 1h20min mostly on hold to finally be told “sorry, service isn’t available at your house”. Thanks @TELUS @TELUSsupport.

  • drcru Anton (@drcru) reported

    @TELUSsupport hi, a truck knocked down the Telus lines at my parents house and fire dept had to come out and try to prop them back up. Wires are partially up now but dangling from other cables. My dad tried to call support but was told Thursday for repair. Any chance at sooner?

  • JD_HockeyTalks Joseph David (@JD_HockeyTalks) reported

    @kd_YYC Shaw sucks. We use Telus and Telus PIK TV which is essentially internet base tv. You get a smart box with it so we installed Kodi on it as well.