Telus

Telus Outage Report in Sainte-Anne-des-Monts, Gaspésie-Îles-de-la-Madeleine, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sainte-Anne-des-Monts, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Anne-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sainte-Anne-des-Monts, Gaspésie-Îles-de-la-Madeleine, Québec 12/13/2025 15:20

December 13: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Darth_Goldsmith Mike Goldsmith (@Darth_Goldsmith) reported

    @Hugo80036337 @Earstohearyou This is why Telus and Bell shut down their 2G service when moving to 4G, and why Rogers (and TMo-US and AT&T) are shutting down their 3G networks, to reuse that spectrum to deploy 5G-NR instead. This whole discussion on "5Geeze gov't control" is a bunch of BS for idiots.

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

  • HoggHead2375 HoggHead (@HoggHead2375) reported

    @TELUS @TELUSsupport Do the people who answer your phones ever feel they are in a circular **** show?? Ground hogs day **** show!??

  • Alex04162176 Alex (@Alex04162176) reported

    My parents with Telus x15yrs. On the internet 25mbs for 55$/mo (actually using 15%) just got an increase to 90$. Spent 3hrs yesterday only to get offer to increase to 60$ and they want 24mo contract! And rep brought up an excellent customer service to justify this!

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • EthanYVR Ethan (@EthanYVR) reported

    @2closetocall 1. The TV anywhere app I use don't have ads, the non-premium broadcasters apps do 2. I only subscribe to News+Sports+Crave which works just fine added to basic cable. Everything else is stuff I'd never watch. 3. Telus lets you modify online now, or did last time I did it.

  • davidhogben davidhogben (@davidhogben) reported

    More than an hour on hold now #Telus. You treat your clients with absolute disrespect.

  • AKouzovnikov Allison Kouzovnikov (@AKouzovnikov) reported

    @jmkeep Public mobile has low data plans. It’s owned by telus and cell service is the same. Customer service is limited to web only but that hasn’t caused me any problems in the many years I’ve been with Public.

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @EthanYVR If you only have 2 packages, then you are just wasting my time. That's not what the original tweet was about Telus you can modify online unless they decide your package is out dated. and you can't cancel online I believe. Stop. Wasting. My. Time. With. Dumbass. Arguments.

  • vanpatsow vanpatsow 🇨🇦 (@vanpatsow) reported

    @TELUS @TELUSsupport after waiting over 24 hours for a service call. We were torn between 5 and 7 pm today we would have a talk show up. Not even a callback and no show, please explain#