Telus Outage Report in Saint-Jacques, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jacques, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Jean
(@Dixy79) reported
@TELUS curious as to why your employees are stringing cables on the side of my house when I specifically told them no last week seeing as I am not a customer?
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Kevin September
(@Septembersphere) reported
Can’t believe the horrible and somewhat ridiculous #customerservice / disservice I’ve experienced with @Bell / @Bell_Support today 📲 Sorry I left @TELUS as #Bell wasn’t worth the #savings they offered 🤑
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dl958
(@dl_958) reported
@saschasegan Any difference between Bell and Telus can be attributed only to network congestion. You might as well list them as one network, because they are. Exactly the same coverage, bands, and speed.
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Desmond Demosthenes
(@3rdandOak) reported
I made the mistake of switching my Wife's phone over to @Koodo prepaid from a @TELUS plan. What a nightmare for support. With my Telus prepaid, I easily updated my credit card info. With Koodo, it's a rabbit hole of digital assistants that give you outdated information etc. Argh!
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.
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Steve🇨🇦
(@icanucklehead) reported
@kellr2010 @Thomas_Howden @CTV Just transferred our 4 cell phones to Telus. **** Bell media.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Desmond Demosthenes
(@3rdandOak) reported
@koodo Thank you, but the only way I will fix the problem I have is by switching my Wife's account back to Telus. Changing anything on my Telus prepaid account is a breeze and I want the same simplicity for both phones. Don't worry, you don't make that much money from me anyway.
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Lloyd
(@lloyddenney07g1) reported
Should Telus owe me a refund if I can’t watch NHL live stream because it lags so bad? It usually craps out half way through each game 😡
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Rockhound
(@Rockhou41188997) reported
@TELUS Wow dealing with telus customer service is criminal how they deceit and bareface lie to you. So disrespectful to their customer.