Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 09/18/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    @HilerTamara I don’t know, but who’s it’s internet supplier? Telus is ****, above ground, nevermind trying to tweet from a mother’s basement bunker.

  • erikaglover Erika Glover (@erikaglover) reported

    @TELUSsupport I can’t login to the new app, keep getting a ‘Login failed, try again later’ error since the upgrade. I’ve uninstalled, reinstalled, restated, nothing works. I can login fine to the MyTelus & Telus connect apps… old OptikTV worked fine. Anything else I can try?

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    @TELUS you guys are the worst

  • SenorT Ty (@SenorT) reported

    @telus **** you and this bullshit ******* service. **** you

  • robsobject robsobject (@robsobject) reported

    @schwet11 Call Telus....wait 3 hours on hold...they will offer you a discount if you sign for 2 years..,yada yada. The only redeeming quality about telus is their internet rarely goes down unlike shaw

  • thelightphone light (@thelightphone) reported

    @RogueRoyalle We don't have a timeline at the moment for Rogers/Fido. The only carrier that we've been able to have traction with to date in Canada is Telus, they have been cooperating to help us get an official certification. I'm sorry for not having better news there

  • AnnaSova17 AnnaSova (you used to know me as Ember) (@AnnaSova17) reported

    Hey @TELUSsupport @TELUS when you buy out another internet company last December, & I have internet issues, I expect YOU to be able to help. No one on your support team could help. So, I have no internet, which is slowing down my business, & losing me money. I was told you have>

  • haykeye13 Looking for Truth ⚡Masked & Double Vaxxed (@haykeye13) reported

    @SteveThePylon I'm a sparky in AB. Never seen one of those cabinets under the electrical panel. Typically Telus just fires the modem wherever they can find power For phone it's an open punch block mounted near the panel Internet jacks in the home? Telus will force sparky to do connections

  • SpottyVex Vex 🖤💜💚 (@SpottyVex) reported

    anyone have suggestions for a good phone provider (Canada) other than Telus? I'm paying out the nose and their customer service is not great

  • rubenharjono Ruben (@rubenharjono) reported

    I can’t wait to be a multibillionaire just to buy out @Rogers and then immediately shutting them down. I’ll do the same to @bell and @telus. Back to the dark ages we go. **** you.