Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 01/23/2026 23:50

January 23: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Enjew andrew van⎠ (@Enjew) reported

    HOLY **** **** @TELUS NOT A DAMNED SINGLE CUSTOMER SERVICE PERSON CAN HELP ME WITH SOMETHING SO SIMPLE WHAT THE FUUUCCCKK

  • DPGEO Dustin Perry (@DPGEO) reported

    @WhistlerBlckcmb @TELUS How does one cancel a priority reservation day? The amount of information around booking is scarce. It's a very simple fix. Please make it more accessible

  • Jobe22 Joseph (@Jobe22) reported

    @Freddi @TELUS @TELUSsupport Our download and upload speed is down too. Telus is the worst.

  • matpVI #MaskUp (@matpVI) reported

    @NicESpurling @TELUS so unfair - but maybe worth pursuing might help others going through the same experience You are a truly strong voice...

  • farmernewt adam moseson (@farmernewt) reported

    I am gonna lose it on #telus today. Hub not working again been on hold for about an hour so far. Worst customer service!

  • KiranScarboroug 🌸Kiran Scarborough (@KiranScarboroug) reported

    @TELUS @TELUSsupport wheres the support? App doesnt work self serve doesnt work no one answered my DM Over 2 months ago

  • AquamortisTV Aquamortis (@AquamortisTV) reported

    @BlizzardCS another unable to login due to the 319 error. I don't even see the character select screen load. Gets to that step, then DCs with the error code. It would be trying to log into Shattered Halls (US) and my ISP is Telus (Canada), ty

  • sanarose C. Young (@sanarose) reported

    telus really does have the worst ******* website.

  • Twittwalk Tracy Walker (@Twittwalk) reported

    @SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.

  • sanarose C. Young (@sanarose) reported

    one hour phone wait time since their Telus Assist online chat help doesn't even load.