Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 01/04/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • seachellesocial Michelle Mlcak (@seachellesocial) reported

    So, so, so beyond upset that @Shawhelp locked me into a contract without my knowledge. No spoken word, no signature, nothing. @TELUS has an incredible #BlackFriday deal and I just wanted to see if Shaw had a lower cost I could take advantage of. Not a happy customer right now.

  • TheOnlyUrber Gooben Paul (@TheOnlyUrber) reported

    @TELUSsupport Hi , I am having trouble accessing anything on the My Telus App. It signs me in all but I can’t pay bills or access my info

  • sunshinejennni jenni (@sunshinejennni) reported

    @Shawhelp Just FYI no one will actually help me resolve this. I’ve wasted 4 hours on this today and now I’m still stuck with telus 😭

  • deanlee10 Dean Lee (@deanlee10) reported

    So much for customer loyalty. I would figure that in the middle of a pandemic a company like @bell would be true to their word. It might now be time for my family to switch to @telus after over 20 years as a client #wehavebeenloyal

  • angie_abdou angie abdou (@angie_abdou) reported

    @ely_mike @TELUSsupport @TELUS Same issue here.

  • XxPapaKxX Papa K (@XxPapaKxX) reported

    @TELUS My ex started smoking crack and just disappeared. Single fatherhood is a huge problem as well.

  • angelena_12 Angie Liu (@angelena_12) reported

    @Shawhelp not impressed w/ loyalty. I've had many issues & contemplating changing to Telus after 10+ yrs of being with shaw. No great promos, offered to call me if something comes up? What!? Offering me free stuff I don't need isn't value. #GoToTelus

  • J_Coxy78 John Cox (@J_Coxy78) reported

    @Fidomobile just finished a webchat. Was looking to revamp 3 lines + hardware set up. Sadly, as an 11 yr loyal customer your offer was $600 more over 24 month vs offer from Telus. Any chance we can make something work to keep me for 2 more years so we can celebrate 13 years!

  • robrees99 rob rees (@robrees99) reported

    Sorry for the rant here, but switching over to @TELUS @TELUSsupport has been one of the most excruciating and painful things I have ever done. You have to try to be this bad. Honestly, you could open a University on Sucking.

  • H_Slegtenhorst Hendrik Slegtenhorst (@H_Slegtenhorst) reported

    @Telus keeps sending emails that my account is blocked because of 5x attempts to access. Ain't me. Maybe it's you. Please fix it & stop wasting my time.