Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 02/02/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ahopeross AHR (@ahopeross) reported

    @John1MD @Jane_Munroe_ I just noticed last week when booking an appointment with my family doctor through Pomelo that Pomelo is now “Pomelo by Telus Health”. Sigh. It never ends.

  • Hear2See Terry Mulcahy (@Hear2See) reported

    @mattdagley @TELUS @TELUSsupport Early Saturday morning I had no signal from Telus, not a diminutive bar, nothing 😳

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.

  • CharleneRogers Charlene Rogers (@CharleneRogers) reported

    @CTVAtlantic 😔 Hearing Wednesday now.. Better than Thursday! But still sucks. And had to drive 25 minutes to get stupid cell service... Scary being so out of touch for so long.. Koodo/Telus needs to do a better job!!!

  • Jones_Jedi Christopher Jones (@Jones_Jedi) reported

    @TELUS you talk of helping your customers during the hurricane and offering no charge on overages … when most people have unlimited date and once that’s reached that you get snail slow speeds. How about NOT cutting off peoples “high” speed?

  • LoveandLight69 Tanya S (@LoveandLight69) reported

    @elonmusk What about all the broken down brand new Telus’s ??

  • mattdagley Matt Dagley (@mattdagley) reported

    @PsychicMedium82 I wish I could watch it. Telus sucks.

  • 40CupsofCoffeee 40CupsofCoffee☕️ (@40CupsofCoffeee) reported

    @mattdagley @TELUS @TELUSsupport Telus sent a communication to me that they were covering data. We have 7 phones all on Telus and the only issues we had were the early connectivity issues most providers had. Has been smooth otherwise (we have a small business acct)

  • Ernieiceman Ernie Iceman (@Ernieiceman) reported

    @PNM_79 @elonmusk Telus doesn’t have fibre optics. It is very slow. Mobile signals are bad in area. Shaw did a phone survey asking if we would switch if we did fibre. We said yes but that was 2 years ago.

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I had 4 years of paying for their internet 75... on a good day, you might get 5-10... about half the time it was practically dial up. They didn't do a damn thing until Telus upgraded and ate their lunch, then seem mystified why so many people dumped them