Telus Outage Report in Saint-Jacques, Lanaudière, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jacques, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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It's not a conspiracy theory if it's true
(@bk1022) reported
@TELUS Canada is a garbage communist country. No thanks.
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TELUS Support
(@TELUSsupport) reported
@MistrMaroon Hi there! You could go out and buy another router and it should work. However, the only thing is that TELUS cannot help when it comes to setting it up since our Troubleshooting team is not familiar with routers outside of TELUS.
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Resign kenney🦠
(@Zenandshiit) reported
@TELUS Is there a reason your internet is spotty and not working? You think with the millions of dollars in bail out money you scammed from the govt youd have better service by now
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Johnny “Full Bars” M.
(@JohnnyM_ItsMe) reported
@scribeskapin There are a ton of free apps as well to check signal strength. Use your phone and scan the channels if you're surrounded. Then make a channel change. May improve things a lot. Or, get a third party router like Ubiquiti or something that is a lot smarter than a default telus/shaw
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Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility over 2 hours on hold and troubleshooting only to be told there’s nothing to be done bc I haven’t wasted 2+ hours on more occasions to tell Telus their hub is ****
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SG 🇨🇦
(@ILoveCanada83) reported
@TELUS 5th day of trying to transfer a number between accounts. Total of 9 hrs on hold, all agents overseas and haven’t been able to complete. Each giving different info. Please help.
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Mary Anne Schleinich
(@MSchleinich) reported
@cougsta My bank, TD, had a hard time answering its phone in the beginning. I thought that was bad, but then found out that my phone company, Telus, also could not answer their phone! All "due to covid." Worse yet, was seeing Telus able to offer me a doctor!! (No kidding).
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Malcolm Knoll
(@CommonKnolledge) reported
@staceyy_j @TELUSsupport Telus is awful but have you ever been on hold with @WestJet ?!
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Ed
(@EDinVANcity) reported
Does @TELUS suck in the rain as well? Or is it just @Shawhelp that stops internet service during cloudy periods. Wish we had more damn Internet options.
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Bruce Ramsay
(@Bruceinyyc) reported
@shandro @YourAlberta I would like you to INFORM US about when you are going to fix the My Health website so that both vaccinations are visible for ALL users. This might be important if proof of vaccination is required. Or does your Telus contract not include a warranty?