Telus Outage Report in Saint-Jacques, Lanaudière, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jacques, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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SteveDave
(@SteveDave2017) reported
@cdnjanine @TELUS Call the line to set up new service though and they will answer you right away.
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Michel Savard (he/him)
(@bringbackCanada) reported
Imagine paying $200/month 4 Internet that stops working every few wks. Call @TELUS, only thing that works is changing IP address but still have to waste hours to go thru the same steps every time, or get threatened with a $150 fee. Keeps happening. WTF #ShittyService #NeedNewISP
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ProjectDarkness Gaming
(@PDGonYT) reported
@CFL @TELUS I would bring my friend Andrew hes never been to a football game
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@ShawnKing @TELUS Definitely poor programer did that.
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Mark Orlan
(@MarkOrlan) reported
@dkeramidas It's an oligopoly. Switching is a short-term solution. Long term it's all the same. Bell, Telus or Rogers have too much clout with the federal gov't. All the Canadian carriers know they've got you by the *****.
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Michelle Cumine
(@michellebees) reported
@TELUS 12 emails, one request. Nobody reads the emails. Problem still unresolved. 8 weeks later. Poor service & no communication.
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Keith Norek
(@keith_norek) reported
@TELUSsupport What does it take for a new customer to get some decent customer service? Purchased phone through Telus online store. Phone is defective. Store sends me to phone support, who sends me to local store, who sends me back to to a phone support. All problems zero help.
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Catherine Jones
(@Catheri30381896) reported
@TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).
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Graeme
(@GEmmerzael) reported
@northbicyclist I have Telus and use the service where it will automatically block robocallers. The first time someone calls my phone, they have to press a number to get through to me. No more spam callers!
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Ryan
(@rynbomb) reported
Recently switched to @TELUS phone due to a job change and I am absolutely baffled that people willingly use this company. Easily the worst coverage I’ve ever had from any provider.