Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 01/17/2026 22:45

January 17: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Alphem_OwO Alphem (@Alphem_OwO) reported

    @telus #Ontario is anyone else having problems with Telus being unable to send or receive calls and it saying there is no service??

  • partridgedonal2 Donald Partridge (@partridgedonal2) reported

    Hey Telus orillia here with 3 phones no one has Service@Telus@customersupport

  • bonstad Bryan (@bonstad) reported

    Is anyone else having huge @TELUS problems in #surrey. Very inconsistent. #globalbc

  • 1HabRising Tinman (@1HabRising) reported

    @craig_7T2 I agree Argued with them cause THEY told me I would get EVERY game. She said Telus has no control over that? Like .... WTF Then why am I paying Telus.

  • RavenRe34187235 Raven Reyes (@RavenRe34187235) reported

    @TELUSsupport I have no service in Halifax Nova Scotia and no way to get a hold of Telus ... Because I can't call you. Because service us down.

  • hoarthur Arthur Ho (@hoarthur) reported

    @GarrickTheDJ @TELUS @TELUSsupport No service at all in Markham (404/16 area)

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported

    @taiifabb Seems a lot of “TELUS” customers have experienced this issue. FYI, Just made a call and finally got through. How about you? @TELUS @TELUSsupport

  • zahadoom Adam'son (@zahadoom) reported

    @Bruins6477 @Peter_Muscat @TELUSsupport Was reading about that earlier in the day too that telus was having issues.

  • bartkolounger Julie B (@bartkolounger) reported

    @jerumball No sure, I’d call to ask but cell service has been knocked out on Telus as well 🤪

  • 9tays89 bri (@9tays89) reported

    @GarrickTheDJ @TELUS @TELUSsupport No service in Niagara/905 as well