Telus

Telus Outage Report in Saint-Jacques, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jacques, Lanaudière, Québec 02/03/2026 14:35

February 03: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TELUSsupport 8 hours later, and still no contact. We have spent hours on the phone with you over the past few months, and still nothing works. Why charge for a service if you cannot provide one? @TELUS

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Hey @Rogers because you guys couldn’t get your **** together, Im making the switch to @TELUS stop giving your customers the run around! Your retention team isn’t helpful at all.

  • jamiesokd Kristy Jamieson (@jamiesokd) reported

    @ScottBilleck My whole family is on Telus and none of us received an alert. My work phone is bell - no alert. I did, however, get an alert notification from the Weather Network app about a "Public Safety Alert" So, yeah, thanks Weather Network for keeping me updated on emergency alerts.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • KirkLubimov Kirk Lubimov (@KirkLubimov) reported

    The internet we get in Canada compared to what we pay isn't even up to par with 3rd world countries. We are paying over $100 per month. Somehow reached monthly "allowance" and download speed is 5 MB/s. And @TELUS @TELUSsupport is pure trash who never even pick up or call back.

  • ScottBilleck Scott Billeck (@ScottBilleck) reported

    Emergency alert sent to some phones at least in Manitoba regarding the at-large suspects in Saskatchewan. I only know that because my wife, a Telus customer, got it. Myself, with Bell, got nothing. Tremendous system…

  • jstuffcocrimlaw Jordan J Stuffco (@jstuffcocrimlaw) reported

    @petersankoff You forgot to tag them, @TELUS horrible service. Worst cell service I’ve ever had. Bullying customer service. And they use corrupt authoritarian spyware Huawei tech. Worst corp currently active in Canada. @TELUS breach of contract #yourefired and 你們是最低的標準

  • n0ty0urcup0ftea CHEN YENG ♉ (@n0ty0urcup0ftea) reported

    $25 for 3 dutttttty gb of data.. @TELUS HAVE YOU LOST YOUR FKN MINDDSS???, cananda is the only country where our data plans sooo Hugh. For whattttttt for bulmshit *** service yo.

  • balaneski Joe (@balaneski) reported

    Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.

  • _FCR Farewell Cool Reason (@_FCR) reported

    @TELUS has outdone themselves with poor customer service. jumping ship after 9 years. who are you with and what's your deal? #noloyalty