Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 03/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldhobson Paul Hobson (@pauldhobson) reported

    I never expected that ordering a new SIM from @Telus would turn into such a seemingly lifelong quest. Bilbo would have given up and gone home a long time ago.

  • sanarose C. Young (@sanarose) reported

    telus really does have the worst ******* website.

  • fyrguy58 George Assaf (@fyrguy58) reported

    @TELUSsupport @NicESpurling It sounds like this should have been checked out years ago. Fix it, Telus. Like you were asked nicely to numerous times.

  • Mc7Tam TammyMcKinley (@Mc7Tam) reported

    @NicESpurling @TELUS I would talk to loyalty and retention, that department has the ability to do more than the customer service people. It is ridiculous that you have to go through this.

  • Scscottish Ian Williams (@Scscottish) reported

    I'm now on the 3rd @telus support after the lady in the Philippines didn't understand the problem, then the guy she transferred me to in India asked for my Dealer Code, - I'm a new business client. Curious for a Canadian company, do you employ any?

  • Jobe22 Joseph (@Jobe22) reported

    @Freddi @TELUS @TELUSsupport Our download and upload speed is down too. Telus is the worst.

  • MushNesss Mush Néss (@MushNesss) reported

    @HaydenLib @TELUS same it's crap! thinking of switching to Shaw to be honest!

  • DPGEO Dustin Perry (@DPGEO) reported

    @WhistlerBlckcmb @TELUS How does one cancel a priority reservation day? The amount of information around booking is scarce. It's a very simple fix. Please make it more accessible

  • AquamortisTV Aquamortis (@AquamortisTV) reported

    @BlizzardCS another unable to login due to the 319 error. I don't even see the character select screen load. Gets to that step, then DCs with the error code. It would be trying to log into Shattered Halls (US) and my ISP is Telus (Canada), ty

  • sawino Cheryl Court (@sawino) reported

    @TELUS I have 5 phones all off contract, Shaw mobile is offering attractive plans, why should i stay with telus? 25 year customer. What do I get for my loyalty?