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Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • juanchomang
    Juan Herrera de la Fuente (@juanchomang) reported

    @TELUSsupport Telus PureFibre has been down since about 7:30pm PST

  • ystigger
    Yangsoo Kwon (@ystigger) reported

    @TELUS is telus connect app is down?? Devices under created profile cannot connect to internet.

  • denpea2
    denpea (@denpea2) reported

    @TELUSsupport Is there an outage of the TELUS Connect app ? Been down for about 24 hours. I'm rebooted everything, reinstalled app. Still not working.

  • savouxx
    savouxx ☁️ (@savouxx) reported

    @TELUS your company doesn’t provide service on the Skytrain in specific spots. It drops in coverage and doesn’t load anything. Freedom mobile , your competitor for half the price (who I just switched from) has coverage on the Skytrain and underground. They invested in the tech.

  • savouxx
    savouxx ☁️ (@savouxx) reported

    @TELUS we need #service on the Skytrain in Vancouver. We can’t have dead zones in 2022. You’re lacking when I can’t even make a phone call underground and get freedom mobile works perfectly. This needs to be fixed this year. Dead zone at Columbia , and burr are station dt. Cmon.

  • AloneDoughnut
    David Smith | AloneDoughnut (@AloneDoughnut) reported

    I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?

  • tegan4618
    Tegan (@tegan4618) reported

    @kowalat Yep starlink is GREAT but that's at the new house. My phone is Telus, we're way down from the Hwy, to far. Get like one or two bars, sometimes.

  • tsilhqotin
    Tŝilhqot'in National Government (@tsilhqotin) reported

    @TELUS The Tŝilhqot’in Territory is twice the size of Vancouver Island and has nearly NO cell service. Having connections like this @Telus initiative are extremely important for us to do business & connect.

  • savouxx
    savouxx ☁️ (@savouxx) reported

    @TELUS in Vancouver Canada on the sky train we cannot use your 5G service at new westminister station to Columbia station there is a grey zone , nothing connects or works. Please fix this freedom mobile worked in this area , you guys should fix this immediately it’s horrible

  • PupKirby
    Kirby 🦫 (18+) (@PupKirby) reported

    Telus internet still down in north Burnaby after recent power outage ended.