Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 03/25/2026 10:40

March 25: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sarkisTO Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • LallyAd LallyA (@LallyAd) reported

    @MissNatNat @Shawhelp Telus home phone is crap get ready you’ll get a lot of sound on the line

  • SaraKlapstein Sara Klapstein (@SaraKlapstein) reported

    @TELUSsupport @TELUS why is the My Telus account telling me I have no linked accounts? Is your app down? I absolutely have an entire home account with you.

  • dscullyman Scully (@dscullyman) reported

    @Heather_EIA @TELUSsupport @TELUSsupport . I too had a callback where I waited two hours. I have another tomorrow. It takes three days to get a callback, and hours to solve problems. Telus is getting worse and worse. Starlink is looking good.

  • RodneyGibson604 Lord Humungus of Vancouver (@RodneyGibson604) reported

    @puckerglen Oh God tell me about it. I'm switching to Telus soon I think, it's just bad these days

  • jeremyomand1 Jeremy Omand (@jeremyomand1) reported

    @G5Thind @RE_MarketWatch I just did a deal with a guy that makes under $4k a month working at Telus and he had an $800k downpayment. It's common for Indian families to help with downpayment and finances.

  • mistry_niel Niel Mistry (@mistry_niel) reported

    @TELUSsupport My TELUS is down? :(

  • TheLadyFlash Britt (@TheLadyFlash) reported

    Why the hell isn't @TELUS @TELUSsupport providing any customer service?

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    @Telus might be getting worse, but they're still (by far) the best cellular service provider in all of #Canada.

  • bugstalkz Bugstalkz (@bugstalkz) reported

    @TELUS @ExcellenceCan Next you should work on customer service !