Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 11/06/2025 19:15

November 06: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ImnotLamp ImnotLamp (@ImnotLamp) reported

    Telus **** itself. Never have I felt so alone :[

  • zolruh Zolruh (@zolruh) reported

    @ryharrisp @TELUSsupport Telus is also out in my area in canada aswell, apps not working either

  • MikeyP92027179 Mikey P (@MikeyP92027179) reported

    @TELUS your cable service disappoints on a daily basis.

  • gabec168 Gabe C (@gabec168) reported

    @GroseAndrew @ShawInfo @Shawhelp We switched to Telus around 10 years ago. I don’t know what took us so long. So far so good. The one thing about change, it’s never permanent. You can always go back to Shaw.

  • zolruh Zolruh (@zolruh) reported

    @Canadian_Guano @TELUS Service is out in southern canada

  • Carter_Loose Carter Loose (@Carter_Loose) reported

    I’m absolutely furious with @Telus and @TELUSsupport I have a customer that had their phone system go down on the weekend. They were able to get the number forwarded to a cell phone until I was able to get the new phone system and install it. Continued in thread.

  • Strugs_NotDrugs megayn (@Strugs_NotDrugs) reported

    I can’t sign in to pay my bill. What’s up @TELUS ? @TELUSsupport

  • Tweeter63664946 Tweeter (@Tweeter63664946) reported

    Why is @TELUS @TELUSsupport telling a new customer to run Telus fibre optic from the service pole to their house by themselves???

  • Palmateer29 Jonny Palmateer (He•Him•His)🤘🇨🇦 (@Palmateer29) reported

    Just ported 2 lines from @TELUS and 1 line from @Bell over to @Rogers. The decision to leave both was based mostly on crappy customer service. We were with Telus for at least 15 years. #TreatYourCustomersRight

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP