Telus outages and service status in Saint-Jean-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint-Jean-sur-Richelieu, Quebec

The most recent Telus outage reports came from the following cities: Brossard.

City	Problem Type	Report Time
Brossard	Phone	1 month ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 4 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  Britt Filion (Kennedy) (@brittkennedyWX) reported 5 minutes ago

  Has anyone’s data not been working with Telus lately? We switched back from Virgin because virgin was garbage, and now I’m having issues with Telus again. 🙄

• 
  Tablesalt 🇨🇦🇺🇸 (@Tablesalt13) reported 7 minutes ago

  "this stock is down 25%!" Sure, but the holder also got 17% paid out in cash, so they're only down around 8%. and it tanked because the underlying crashed. (telus, rogers etc). Im betting they bottomed and they will trade sideways. Thats the bet.

• 
  Jordan 🇨🇦 (@TheStig_16) reported 7 minutes ago

  @Alan_B_Happy @TELUS Bad press is better than no press. Aqualini might hate getting bad press, but having nobody talk about your team at all besides game broadcasts? Thats much worse. Sure WE have Twitter, but the average fan? They still tune in during drive time to get their team updates.

• 
  LavaQ (@lavanaz) reported 8 minutes ago

  @JayGenXer I would never go back to Rogers or Telus Another reason, now.

• 
  JerryDStrong (@JerryDStrong) reported 8 minutes ago

  Why is everyone bashing Bell&Rogers. What's Telus doing? Revenue Bell- $17.5B Rogers - $15.5 Telus - $14.5B Bell/Rogers are in Toronto. Telus is in Vancouver. Telus needs to step up and support the local teams more, and stop allowing Toronto to dictate the local sports market.

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 11 minutes ago

  Not good when you walk into a @TELUS authorized repair shop, tell them the issues & before they even see the phone their first question is "is it the Galaxy S26?" @SamsungMobile just released this phone a few months ago & it's already known to repair shops to have issues 🤦

• 
  Playoff-Jim (@DiabloPick) reported 11 minutes ago

  @wyattd09 @TELUS @Rogers Big mistake they are a **** company

• 
  LookInTheMirror 🇨🇦 (@Cyberia35267623) reported 11 minutes ago

  @lesterbenz I was with them before my phone **** the bed and had to get a new one. I loved the $40 plan.. Now I'm paying just over $140 for another year until my phone is paid off with Telus.

• 
  I Pray You're That Stupid (@xerxes_master) reported 15 minutes ago

  @MyHockeyBurner @Sportsnet650 That's fair, but they're all the same in the end. Telus has been absolute trash to deal with while handling my dad's affairs after he passed. I thought about ditching them, but Rogers or Bell will be just as bad in their own ways.