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Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • youngslimesims
    kini slime gyuto 🐍🔪 (@youngslimesims) reported

    Telus tryna be Carti so bad with a goat and an iggy azalea song in their ad 😭😭

  • bbctsan82
    Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm just guessing what could be the problem based on experience hard to know for sure over twitter lol

  • timsbits
    Tim Conrad, APR (@timsbits) reported

    I tell the agent my two challenges - the @TELUS Connect app is not working and the security camera needs to be removed. 6/Four different agents started with "I am the person who can fix all of this for you."

  • ShaneHazelwood3
    Shane Hazelwood (@ShaneHazelwood3) reported

    @TELUS never in my life have I experienced such piss poor customer service in my life! Twice I was lied to.

  • xpl0iter
    Xpl0iter (@xpl0iter) reported

    @xPolyMorphic @KoreaXboxnews Hello fellow Canadian. How do you feel about bell and Rogers (and Telus) forcing competition from entering? And as a result, you paying absurd prices for your cellphone plans? Clearly you know that Canada has worst dollar to value of cell service in world? It's bad for consumers

  • jaayday
    J Bell (@jaayday) reported

    @coffeehustler @TELUS I was just saying that all internet felt slow today lol

  • AngryTurtle_Liz
    Angry Turtle (@AngryTurtle_Liz) reported

    @TELUS is a thief that's double billed me told me to call a support number they never answer while I remain on hold for over an hour cause they STOLE my money it's criminal they are allowed to steal money from customers and make them waste hours dealing with their mistakes

  • Kkhush20rk
    ਸਿੰਘ ਖੁਸ਼ਪ੍ਰੀਤ (@Kkhush20rk) reported

    Why I am unable to get connected with a customer services agent after waiting for an hour on the call regarding extra charges charged on my final bill? @TELUS @TELUSsupport @TELUSBusiness

  • bbctsan82
    Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I have an idea of what the problem is but, from what you're telling me, I wouldn't be able to explain the solution lol

  • Pete4PP
    Pete4PP (@Pete4PP) reported

    @TELUS ...and this one left in Q4, thanks to your 1.5% cash grab to pay my bill. TV, internet, cell...all moved to a competitor. Once you lose a customer, you almost never see the customer again. Hope it was worth it.