Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (25%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Helen (@HelenSumarak) reported 5 minutes ago

  And I also DM'd Telus support on October 22nd as it says to do on your website and no response there either.

• Karilee Orchard (@karileeo) reported 7 minutes ago

  @TELUS @TELUSsupport so apparently you have no phone number or email that can be used to complain about the ridiculous time it takes to get through to a capable support person. Guess you don't care.

• Ali Aydin Karaca (@_aa_k) reported 8 minutes ago

  It should be simple, right? Terminate the services in the old address and activate it in the new address. And off course bill it accordingly. @TELUS @TELUSsupport

• Mr. Acula (@TheReviewnaut) reported 8 minutes ago

  Really, Telus? Savage Garden for on hold music? I'm about to hang up based on that.

• Kajan Rajah (@kajanrajah1) reported 8 minutes ago

  @TELUS @TELUSsupport worst home security system *#donotbuy

• Ali Aydin Karaca (@_aa_k) reported 10 minutes ago

  Same problem solved today one more time after spending over an hour on the phone again and again! I hope not to talk to you next month about same issue @TELUS @TELUSsupport

• Kingston Fung (@kingstonfung) reported 11 minutes ago

  @TELUS : Your billing system is broken, does not process my preauth bank payment on due date. Called and told to do a 1-time manual pay. Tried to pay with Visa Debit, says no fees but still tries to make me agree to +1.5%. End up pay by bank, I better not get a late fees. Pls fix

• John Reid (@JohnRei13251376) reported 12 minutes ago

  Telus, please don't send me a request for a direct message so you can handle it discreetly. You have a problem and all of Telus country should be telling you. I don't like my 2 hour wait on please connect me to the correct department. Real people are necessary.

• Marc Boisvert (@mboisvert1) reported 19 minutes ago

  @BenoitFamFarm iPhone12 mini with Telus here. Overall been happy with service.

• Bigwifi.ca (@BigwifiCa) reported 20 minutes ago

  Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.