Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/30/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcus_Ramone Mark Hamilton (@Marcus_Ramone) reported

    @HansontheBike @DvdHam @TELUSsupport If Telus originally sold the phone and you are a customer of Telus (with no outstanding debt) they will unlock it for you. I have unlocked a few Bell iPhones online through their website. I needed a third party sim to complete the unlock in simpler process

  • vissfam vissfam (@vissfam) reported

    @TELUSsupport How may I find out? I have spoken to Telus support many times but still no definitive answer. If there was a way of getting my address to you outside of social media as well as my phone number, I would.

  • stampschic Janice Voss (@stampschic) reported

    Hey @TELUS @TELUSsupport our friends business gets their internet from interbaun and he has had no service since Thurs. Interbaun says it's you guys. Is that correct?

  • FactsOfDave Facts Of Dave (@FactsOfDave) reported

    @MrtKaram @Fidomobile Go with Telus they are offering free US calling, and good customer service my mom just switched when my contract is done I’m switching too

  • Skotchy_P Shaun Ⓜ️ (@Skotchy_P) reported

    @telus @telussupport Does anybody know a contact number for Telus? My internet is down and I've been on their website for 20 mins now trying to find a phone number. The website says they're here to help 24/7 but no phone number. This is stupid.

  • PaulLindy Paul (@PaulLindy) reported

    @TELUSsupport Hello! I am trying to get into My Telus account but my password isn't working and the password reset email is not going to my email - please help - thanks!

  • DavidGibson604 David Gibson 🇨🇦🇷🇼 (@DavidGibson604) reported

    @TELUS Normal service returned late in the evening. But I should point out that the onscreen Telus program guide has been wonky since the day BC changed to Daylight Saving Time. It can be out of sync anywhere from 30 minutes to 2.5 hours. Needs attention.

  • chantalireland Chantal Ireland (@chantalireland) reported

    If you’re not going to provide the service we pay for, would you at least please take us off your marketing call list? Three calls in two days, hung up on and no response to years of complaints. You’re really putting the communications in Telus Communications.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    If no one says anything, in the future no one will know of the fuckery that has gone on with this file by the CRTC itself. I hope Bell or Telus add a procedural request documenting everything so history shows what has gone down.

  • JoeC4281 Joe Caverly (@JoeC4281) reported

    @TELUSsupport For many years, we have not had a problem with our Telus service. Now, our Telus service works sporadically with the newly installed entry access system in our condo building. (The old system would not work with new area codes, but worked fine with my Telus…