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Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GWKrovikan
    Clifford Dutka (@GWKrovikan) reported

    @notthatkristen @TELUS Have you enabled Call Control? spam calls way down after enabling it

  • Neufy123
    Neufy (@Neufy123) reported

    @WhistlerBlckcmb @TELUS app chair wait times are wildly inaccurate! symphony said 0 min wait the whole 45 min i was in line - fix the app!

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @bdanks I can't even find it and I checked before the removals started (I don't use Bell, Telus, Shaw or Rogers TV). No clue if Cogeco carried it either. But hundreds of channels & I never even found it. Unsure if my provider had it. I had to see it online Don't know how it was bundled.

  • KenHemmerling
    Ken Hemmerling (@KenHemmerling) reported

    @GailVazOxlade @Manulife I’m grateful the phone, internet, and TV service from @Telus is reliable because any time I’ve had to call, it’s been 30 to 40 minutes on hold… an hour in total by the time I finish talking to someone.

  • RoadToTheMaste1
    J. Woolward (He/Him) (@RoadToTheMaste1) reported

    @mchykerda @Albert_Nobbs Oh man, I remember selling & activating these. Telus OTASP *22803 for their CDMA network….the memories.

  • BucciJeff
    Jeff Bucci (@BucciJeff) reported

    @jkenney Hopefully, it won't be a rip-off like Telus. I still have an unanswered complaint with Telus.

  • Norlaine
    Dr Norlaine Thomas (She/Her) (@Norlaine) reported

    @DavidTaylorNYC @Cat74458367 @jkenney Cell service was mostly pretty good. Our area doesn't have cable, so Telus offers internet via the phone line. The other option is satellite. Shaw does not serve our area at all.

  • KrazyKarl15
    Krazy Karl (@KrazyKarl15) reported

    @BucciJeff @jkenney Telus sucks. Neighbor has it an has lots of issues

  • jasontkachuk
    Farmer J (@jasontkachuk) reported

    Is starlink internet a viable way to remove my retail business from the incompetent of telus? They dropped a service call because or poor service on their end.

  • Brodie_Friesen
    Brodie Friesen (@Brodie_Friesen) reported

    Anyone who has had problems with Telus’s services and pricing, take some screenshots and we can take it to Marketplace or something