Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/29/2025 21:15

December 29: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    @TELUS you guys are fraud, stay with Shaw I fell for this stupid business deal and I ended up with worse wifi than what they had promised.

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    Don’t settle for Telus literally run from Telus they are the worst @TELUS @TELUSsupport

  • thinetruly 𝔦𝔷 ☾ (@thinetruly) reported

    weh haritu kannn i mimpi i had sleeve tattoos and some on my fingers and palms and collarbones. and i was fully aware i shouldn’t hv done that and was worried that i cant solat afterwards bc tak telus air kan but i did it anyway like wtf but the sleeve tattoos were pretty 🥰

  • JeffPursley Jeff Pursley (@JeffPursley) reported

    @TELUSsupport How many other people have been a victim of telus scam . Telus adds unwanted stuff to your account and when you tell them that you didnt order or want what they are billing a person for telus charges money to fix thier issue

  • redrising1982 Shawshank (@redrising1982) reported

    @rmaver6 @RobynUrback @TELUS you support this from your employees?

  • crapfacestupid rawls in a gay club (@crapfacestupid) reported

    @TELUSsupport hi Telus support can you please put up more cell towers in Haida Gwaii us people on rural internet smart hubs can't even barely stream netflix a lot of the time it's just getting worse and worse and worse

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    @TELUSsupport Let me tell you a story, two Telus men convinced me to switch to telus from Shaw and then they gave me good wifi for two days and then it got worse when I. Contacted them they said they would fix it but they didn’t. Don’t fall for this fraud!! Scam I hate Telus

  • nerdyjt Paul H (@nerdyjt) reported

    @coffeecrew it's a gong show. my parents have had numerous problems and @TELUS is no help. i can't go help them either, because, covid.

  • madsenbv bronwinkle (@madsenbv) reported

    @nlycvdslzr I was on the phone with telus for literally two hours last night where I was like ok like it’s getting late I have to go to bed and they said they’d work on it through the night and today it is still just as slow

  • Mechton XPRT Mechton (@Mechton) reported

    @Jxsephs Yeah we had the highest plan in march and I would spike to 150 with packet loss every day from 3-9PM. They came over 6 times in 2 months to try and fix it and it did nothing.. so happy I have telus now