Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Brossard |
Wi-fi | |
| Saint-Jean-sur-Richelieu |
Phone | |
| Saint-Jean-sur-Richelieu |
Phone | |
| La Prairie |
Phone | |
| Brossard |
Internet | |
| Saint-Jean-sur-Richelieu |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Fogarty
(@mattfogsvo) reported
@radiodrummerguy Telus support over the last several months has been especially terrible.
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Schat Maltz
(@og_hypa) reported
@Randelius @WhistlerBlckcmb @TELUS I've never had issues with the Euros outside of the Brits. It's like their school system stopped working 4 generations ago and now we're all paying the price. Thay said, I almost tossed a cali lawyer off the chairlift two years ago for thinking he could bully an old snowboarder.
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Elaine Williamson
(@ewilliamson01) reported
please call my @telus landline to fix my internet-i can't get through on your chatbot or your phone-we have 5 people WFH and your service is terrible-we've had 3 service visits and bought more @telus equipment to fix your service
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pix.ley
(@pixleydesign) reported
@TELUS okay, so I've been emailing support but its been 6 days since I got a response. I chatted in on Facebook but its been 3 days since I had a response. My phone can't send texts and the hardware has been hacked. You have time to tweet and I'm isolated in the pandemic.
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Agreeable👁Contrarian
(@AgreeContrarian) reported
90 mins phone call: 75 mins of waiting and waste another 15 mins just so someone can tell me my internet is down when the Nokia box has a red light on and I need a tech. @telus. wow.
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Shaun
(@Wingnut9793) reported
@Welder_Dave1991 @Jess_Lynch @TELUS That was about 8 months ago so I'm sure that's come down.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Beaumont, Alberta
@Jess_Lynch @TELUS Telus has great customer service imo
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Agreeable👁Contrarian
(@AgreeContrarian) reported
@TELUS Our internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept". OK. "I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best.
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Dave
(@Welder_Dave1991) reported
@Jess_Lynch @TELUS Shaw is garbage. When I worked for Telus a few years back, I'd go to jobs for change of services and I'd never hear the end of it of how bad shaw is/was.
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Dave
(@Welder_Dave1991) reported
@Wingnut9793 @Jess_Lynch @TELUS Well, that's not bad. If you can afford it, pay it out and go back to telus