Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 05/09/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rong66140214 rong (@rong66140214) reported

    @TELUSsupport I have been trying to get support from Telus since SEPTEMBER 12. I got ONE EMAIL then nothing. This is NOT HOW you should be treating your corporite clients.

  • Jakesnotfunny JAKEYBAYB PRESZN (@Jakesnotfunny) reported

    @TELUS your internet service in Nisku AB has been 3/10 for 2 years. Fix that.

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @bowmancanada Not only that, many can't even choose which rates they can afford - Telus tells customers - oh that's a Shaw building so you can't choose Telus!!! WTF! How is that competitiveness; how do seniors and single parents afford basic internet & not even have access affordable rate?

  • natebhorn Nate Horn (@natebhorn) reported

    @TELUSsupport @TELUS possibly the worst service and support ever. Wifi down all morning, have had technicians come multiple times in the past to fix and still no fix. Stuck on hold for hours w/ support and missed multiple important work meetings. Cant wait to switch to @ShawInfo

  • josinchuk_wx Julia (@josinchuk_wx) reported

    @MonikaSocialYeg My telus internet is literally never working so…

  • minjeroo 𝓣𝓱𝓪𝓽 𝓑𝓲𝓽𝓬𝓱 (@minjeroo) reported

    I had to phone my grandmother today to tell her Facebook is down because she’s probably already called #geeksquad and #telus 4 times

  • dandylyons scare-ah! 🦇🎃👻🍂 (@dandylyons) reported

    I know fb/ig is down because I had to call telus this morning regarding a billing issue and they have a recorded message that told me so.

  • AshfordMurray1 Ashford Murray (@AshfordMurray1) reported

    @Shawhelp @rwittstock Shaw has terrible customer service. I switched my internet and tv to Telus. Way better…

  • MrsSteak MrsSteak (@MrsSteak) reported

    @TELUS why is your network total garbage in False Creek. Two bars is the maximum I’ve ever been able to get