Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 01/07/2026 15:15

January 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @RainbowRailroad Never ending pandering by Telus.

  • KalaGaudet Kala Gaudet (@KalaGaudet) reported

    @TELUSsupport hey Telus. I need a chat support that let's me chat with a real agent without logging in (it wont let me log in). Phone support isn't working either.

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @TELUS 1 bar in North Glenora and unable to conduct calls and reverting to landline is there repair to service soon

  • stevil45 Stevil (@stevil45) reported

    Hey @TELUScares fix you app so people can use it! Losers! Man I’m getting f’n tired of @TELUS crap! Cheap garbage!

  • THEWITCHISOUT madelyn:3 (@THEWITCHISOUT) reported

    @mandyhza @luvdalouis help her out, mr. telus

  • Bruyof Bruyof - ✌🏻☮️Ford Resistor, Liberal & Anti-Magat! (@Bruyof) reported

    @DianeMariePosts Same problem when trying to buy a cellphone for cash with Telus. They said I can get the phone if I sign up for their third party financing. Screw that, went to BB bought it for cash.

  • Caroline_Arbour Caroline (@Caroline_Arbour) reported

    Small businesses are drivers of innovation, economic growth and community development. For the 3rd year, TELUS is putting up CAD $1M in funding, advertising and technology as part of our #StandWithOwners program to give them a boost. Apply for support today at /bit.ly/3d2Wp0u

  • InspiredAquaCA Inspired Aquariums (@InspiredAquaCA) reported

    @berkan @kaplanmyrth @driusan There's definitely issues with trying that approach. For example, doctors in BC using Telus EMR access their EMR through a VPN, for security reasons. Lots of other valid/legal reasons for using the security of VPNs.

  • wynerT Wayne Telfer 🇺🇦 (@wynerT) reported

    I never did get an answer from Telus or CKUA, but the Telus Optik channel 7046 today now points to the Stingray app which connects to CKUA.

  • HudsonHMack Hudson Mack 🏳️‍🌈 (@HudsonHMack) reported

    @Bell customers in #GordonHead area of #Saanich are you as fed up as me with terrible service since a shared @TELUS tower was knocked out? It’s been weeks and I’m ready to switch. @Bell_Support #CustomerServiceFail.