Telus

Telus Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/10/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maxbc15 Max Royle (@maxbc15) reported

    @TELUS no phone service in northern bc at least an hour and a half now on and off

  • ccarpan Carolyn Carpan (@ccarpan) reported

    @shmitzysays I lost my Telus internet service at home briefly. Resetting everything fixed it.

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @TELUSsupport All @Bell_Support customers in BC down as well (As Bell uses Telus infrastructure here)...it seems like a deeper problem than just resetting a bunch of backend servers...

  • djtpedde Darrin Pedde (@djtpedde) reported

    @Bell_Support I've been on hold for one hour 20 min. Unacceptable support! No data connection!!! @TELUS @RogersMobileCa

  • defencewalIs jan (@defencewalIs) reported

    anyone in #yvr still having a TELUS / koodo outage this morning?

  • CrownEss0 Devin Pearce (@CrownEss0) reported

    @_Ophelia_Payne @TELUSsupport Me Telus worked for the wife to make a phone call my my phone still says it broken

  • FranksBullitts Frank 💥 Bullitt (@FranksBullitts) reported

    Telus mandates vaccines, the next day they have massive service disruptions. Wonder if disgruntled employees are giving them a virus to deal with. Would serve them right.

  • vanisle7 Steve C (@vanisle7) reported

    @notthatkristen @TELUS I am! It's been 2 hours now with no service.

  • hattchan13 はっちゃん (@hattchan13) reported

    @discoveryparent @TELUS Same issue in Burnaby

  • erazmus Ian McLaughlin (@erazmus) reported

    @kukaw19 @Bell It's a problem with @TELUS in Western Canada. Bell uses Telus to provide services here.