Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/26/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanDannyTse2 Chan (Danny) Tse (@ChanDannyTse2) reported

    In our house hold, the 4 of us we have 8 phone numbers. My wife, our older son , younger son & I are all connected with Fido. My older son's work phone only one with Bell. No more, I am switching 1 of my 3 lines to Telus. Can't trust 1 single network anymore! Wife doing same!...

  • JustinCostea angusfan (@JustinCostea) reported

    @KimJohnston Telus is fine. Haven’t lost any service with Telus :)

  • SKnudsen132 Steve K (@SKnudsen132) reported

    @AJB_87 @CP24 Switched to telus a week or two ago So gladi did that instead of pay for another month of "service maybe? Service maybe not?"

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    This Rogers outage sure did a bit of a damage to us here... Almost 24 hours. Worst part, - until 660 news finally meowed something about it at 1 pm, we did not know what was wrong. We rely on Rogers here, and kind of feel really trapped. Xplornet lies, Telus drops, Rogers...

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @AboutRogers @Rogers YOU SUCK ... I guess I need to look at switching companies ... luckily I had a coworker with a Telus phone so I was able to work today ... UNACCEPTABLE it took so long to fix

  • Sam_Samsparkin Sam_Samsparkin (@Sam_Samsparkin) reported

    @CharlotteAsks How easy is it for Canadians if they opt for Mobile Number Portability(MNP) to other vendors like Telus or Bell owing to poor service from Rogers? Cost implications?

  • 6bc501e5a5a549e Manpreet Dhaliwal (@6bc501e5a5a549e) reported

    @RogersHelps I don’t need any compensation but I am using 4 lines it spoiled my day as I am on 45 gb plan only for my work it was first day for work after a weekend I had to buy another connection from telus to do my work today as there was no option but this is ridiculous I will never buy..

  • joedhim Dhiman Johns RS (@joedhim) reported

    @AboutRogers I got 3 wireless lines with Rogers, mark my word I will switch all of them to Bell or Telus. Will not take any Rogers line for future business avenue, you didn’t have guts to provide reason for the outage, such a joke of a company.

  • TheIvorySleep NIGEL TUNG | シンセサイザー兄さん (@TheIvorySleep) reported

    Hey Telus, why is my internet still down?

  • kevinba19912906 FactsNotOpinions (@kevinba19912906) reported

    @Rogers You lost at least 1 customer today. Switching to Telus first thing tomorrow AM. This is unacceptable. Your "apology" is as meaningless as everything else you claim.