Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/20/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • christinajenny2 christina (@christinajenny2) reported

    @Shawhelp i am a Telus customer and I am thinking of switching to shaw for our cable and internet and land line telus pays for or Netflix does shaw?

  • KyteBC Chris (@KyteBC) reported

    Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS @TELUSsupport you are terrible

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal @TELUSsupport It is my biggest issue with Telus. It takes far too long for them to get anything done or contact you. We've also had luck going into our local store & talking with our rep - we only deal with her (for the past 2 years) & she's been very helpful & moved things along.

  • StellaCFCW Stella Stevens CFCW (@StellaCFCW) reported

    @DynamitePR Telus Mob's answer to me was to use their blocking feature where the caller would have to press another number to reach me. You can list numbers to go through directly but I could see me losing a lot of calls this way & having to listen to voicemails then. I never listen to them.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.

  • Jaskara42441294 Jaskaran Singh (@Jaskara42441294) reported

    Recently moved 5 lines from Freedom to Telus, experienced horrendous customer service. Just wanted to purchase the latest iPhones, but the agents kept on transferring me from one department to another. Very dissapointed!@TELUSsupport @TELUS

  • marialoi maria loi (@marialoi) reported

    @HChristie2104 Howdy Holly! My ISP, Telus could not block this bad, bad creature! Please kindly help me, thanks Holly! Bad Creature is Jolene J. Osborne! Please Holly! Please!

  • starvingpilgrim Dongson, Jeremiah (@starvingpilgrim) reported

    @telus @TELUSsupport why is your internet service garbage?

  • RosieKekoa Rosie (@RosieKekoa) reported

    @TELUSsupport yo telus, whats your number my dad can call. hes having pay as you go mobility issues. his acct is topped up. but he cant use his phone and hes old and can't deal with all the options and menus