Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 03/31/2026 20:45

March 31: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Wi-fi
CanadaMontréal Wi-fi
CanadaMontréal Wi-fi
CanadaMontréal Total Blackout
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • frempireak FrEmpireAA (@frempireak) reported

    @GetBAC @TELUSsupport joined Telus as a new customer and they charged me an additional $50 connection fee for my new watch and Telus was willing to take the watch back over it that is howshady these corporations are and they get away with it there is a site you can report them I was told

  • tofi_fiona Fi Rideo (@tofi_fiona) reported

    @gmbutts Disaster recovery at all those companies needs to be re-evaluated. Rogers goes down, they should be able to flip to Bell or Telus.

  • SG_Milligan FolkNRootsNewsAndNotes (@SG_Milligan) reported

    @NoLore @judyrebick Except for Bell and Telus and the small companies. The problem is a corporate problem. Get over it.

  • Shana667 Shana Young (@Shana667) reported

    @Rogers can some1 pls tell 2 me y I was told 2day I need to pay 40% down on my upgrade, when I've been w/Rogers for 8 years, 3 lines, 1 device paid off, other 2 paid next month... Never an issue in the past while upgrading. Unbelievable especially w/service issues @Bell @TELUS

  • lynneincolorado Lynne RZ (@lynneincolorado) reported

    @SaveWildBees When living in US, I had TMobile service which included unlimited data and texts, free long distance and texts to anywhere US, Canada or Mexico all for 1/3 of what it costs me with Telus which doesn't give me any of that.

  • reeder477 Chris Reed (@reeder477) reported

    @Rogers hoping you can help. Do you have a contact person/number for @TELUS or @Bell sign up. This is ridiculous service for what we pay. Still getting spotty service. #brutalservice

  • addammy1 addam (@addammy1) reported

    @bigfongz I need to send WEF Customer Service an email tomorrow to ask when we’ll be able to take down Telus & Bell’s networks too. Will keep you posted.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • spindera19 Al Spinder (@spindera19) reported

    @Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋

  • NoThebaine Bob B. (N95 Masked, & Vaxxed to the Max) (@NoThebaine) reported

    @FourWinns298 @RogersHelps Outage, what outage? TELUS about it!