Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/23/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HpeLattimore LattimoreHPE (@HpeLattimore) reported

    Hey @TELUS after waiting over 1.5 hours for help with trying to access my account to set up a new agreement I hung up. I guess customer service for corporate clients is not a priority?

  • mediarz mediar (@mediarz) reported

    I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??

  • AngelaHarveyYVR Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.

  • Sahamchi Sahamchi (@Sahamchi) reported

    @TELUS I ordered 1 of those one month ago and you said it is going to ship in a week. 4 weeks past. Nothing. Worse customer service ever.

  • cailiamor Caitlin Pratt (@cailiamor) reported

    Hi @TELUSsupport - I experienced the worst customer support yesterday. You sent my new iPhone to the wrong address and I was told that I need to wait for the iPhone to not be claimed before Telus can do anything. As a customer for 8 yrs, I’m not sure why I should stay with #telus

  • crbrowniegirl 🇨🇦Leah Brown (@crbrowniegirl) reported from Campbell River, British Columbia

    @TELUS so my poor mom...telus switches her house to fibre optic and they deleted her email account.. 1.5 weeks later and many hours on hold waiting still not fixed!!! Horrid service!!!!! Don't switch people!!!! Nanaimo telus Fibre...huge mess up!!!

  • Avics Eithan (@Avics) reported

    @DicesNA @TELUS Yeah it’s a **** show over here and there’s actually like nothing that can be done. I’m probably out $1.5-2k from when it’s gone out at crucial times. But when it went out in that fortnite tourney it crushed me cause I just wanted to have atleast one good cash cup placing.

  • linda_orourke Linda O'Rourke (@linda_orourke) reported

    @Bell_Support can’t believe your phone agent Christopher recommended that I switch to Telus. You can’t match their offer! I will be transferring my phones after being a loyal customer for 25 years!

  • complianthawk justin (@complianthawk) reported

    @TELUS Don't trust is company they will **** you over when it's as their fault they couldn't do their job!