Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/17/2025 00:40

November 17: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    @FrancineCompton This is so awful. I am so sorry this happened to you. I hope @TELUS responds to this. @TELUSsupport

  • ashleey_w ash (@ashleey_w) reported

    @TELUS @TELUSsupport there’s been a service outage since yesterday what’s happening?!

  • sekhartanikanti Sekhar (@sekhartanikanti) reported

    @TELUS Either you need to hire more customer care staff or figure an online support service. Otherwise it’s just ridiculous to expect for someone to wait 2 hours for someone to speak with an agent. Such a pathetic customer service.

  • Kasia_95 Kasia Czyszczon (@Kasia_95) reported

    Way to keep ******* Canada and making the inflation problem worse by allowing credit card fees to go to the clients… Thanks a lot @TELUS

  • Shajamod J D (@Shajamod) reported

    @TELUS @TELUSsupport how is it acceptable to be on hold for 1 hour and 36 minutes today to speak to customer service about a billing issue? Disappointing to say the least. I’ll be looking elsewhere… $1800 per year x 10 years!

  • sawchuk_karen Ann Karsaw (@sawchuk_karen) reported

    @JustinTrudeau @KanataFoodCpbrd Hey @TELUS why is it that anytime I like a comment about Trudeaus corruption my WiFi shuts down?🤔 Trudeau Bucks?🤔🤔🤔

  • FrancineCompton FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba

    .@TELUSsupport I was discriminated against and bullied by your employee and manager. I just reported it to security and mall customer service. I just walked by to leave again and they are showing security my tweets. They still think it’s funny.@TELUS @koodo

  • DonnieMG76 Donnie Garrow (@DonnieMG76) reported

    @FrancineCompton @TELUS Well, @telus? Are you going to respond, make this right? I'd be happy to take my business elsewhere if this can't be addressed properly. And by properly - it is however Ms. Compton sees fit for a resolution.

  • FrancineCompton FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba

    I felt mistreated from the moment I got there but didn’t say anything. I asked if I was at the right place to pick up my phone. I had the email pulled up and my phone in my hand (I never hand my phone to people unless asked). Matt L took my phone out of my hand wo asking. @TELUS

  • grannyk666 Darlene Kersten-Sharkey (@grannyk666) reported

    @FrancineCompton @TELUS Where is the support. This cannot be tolerated. Horrendous discriminatory treatment of an Indigenous Women.