Telus outages and service status in Saint-Jérôme, Quebec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saint-Jérôme, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saint-Jérôme, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Fares🇵🇸 (@HazemAlashsy8j) reported@rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. 🙏🙏
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alice (@hcsrih) reportedCanadians be like, "were you affected by the Telus outage this morning?"
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Michele (@muffins135) reported@TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.
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Sid Ho (@SheldonDuke3) reported@jodyvance @TELUS all these cable providers are rip offs..... wien your self off their garbage...or if u must call a competitor..they will give u half price off or so to change providers.....
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Michele (@muffins135) reported@CrunchyCarpets @TELUS @TELUSsupport The wait times on the phone are abhorrent. $200 for a tech to come out if you would like personal help…ridiculous.
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Knowpium (@knowpium) reported@MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.
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Real Insights (@Real_Insights_) reported@MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.
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B Love | B Doduk (@BarbaraDoduk) reported@jodyvance @TELUS Telus box stopped working for my nearly 80 year old mom. She called them to fix it. They told her it was her remote for her TV. Then told her it was her TV. Then dropped off a “free security camera” for her trouble and neglected to tell her they signed her up on a monthly plan - none of which she asked for. Finally I went out to the house (this was during Christmas literally) and tried to get everything working but it was clearly their box not booting. So she asked them to come to the house and fix it. Dec 30 they two techs came. Made everything finally work - by replacing the box! Then charged my mom $400 for their visit. I checked her invoice, told her to send the camera back and cancel their security scam on an elderly woman and demand they refund the $400. They then charged her for the camera saying it was not returned. Finally after many months of fighting they “found the camera” and reversed that nearly $200 charge, but I do not think they ever fully refunded other the $400 for them to replace a fricking cable box. I think in the end she gave up after they gave her back some of it. Telus Robbery!
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Rishit Singh (@__coderish__) reported@TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing PostIt notes would work better, but I guess your asses are too wide and brains too narrow
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Debbie (@Cleosmahm) reported@jcorriv35 @jodyvance @TELUS I had one show up in a tesla. Then he had to call someone to talk him through Everything! He ruined my wall outlet. After several hours I said Enough! Get out. There was a mess left in the two areas he worked at I’m still waiting for them to repair the damage