Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 02/17/2026 18:05

February 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUSsupport I report an issue with no mobile data and someone from Telus just sent me a tweet telling me to call. How when I have no moblie data. You people aren't shining to bright are you

  • Les98045811 Les (@Les98045811) reported

    @Janeenius Had Telus remove their complete security system from my home. Lot of issues without resolution.

  • therealjugni jugni (@therealjugni) reported

    @modhaliwal @TELUS I took screen shots of the plan the rep messaged me about when I switched from Shaw to Telus. I never got what was promised. They are all slimy. Check your bills for over charge “errors” regularly.

  • tamablescarf steves (@tamablescarf) reported

    @jakkuh_t @TELUS ITS LITERALLY EQUAL LIKE BRO WTF

  • hz_viv Viv. Hz (@hz_viv) reported

    @OrcaBC101 I'm with Telus and today was the first time I got a notification about not having service.

  • modhaliwal Mo Dhaliwal (@modhaliwal) reported

    @therealjugni @TELUS It’s unreal that one person can sell me **** across all their departments, but to unwind it all I have to call 3 different departments separately and wait on hold for 40+ minutes on each. This is 🤯 @TELUSsupport

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @OrcaBC101 Telus pretends that if they do not contact then you will forget what they were to do,LIES & MORE LIES been with for 50 years; thinking of withdrawing most of all services that are not working,make life easier & not have to babysit them, have had to work more for them than myself

  • Jonebingo Mike Justice (@Jonebingo) reported

    @TELUS why no service?!!

  • JqaderTV Jon Prentice (@JqaderTV) reported

    @TELUS @TELUSsupport Internet has been in and out since Friday, haven’t seen any updates at all other then it being acknowledged as an outage on Telus website, any updates on internet issues in Calgary and surrounding areas

  • Reli600247541 Reli (@Reli600247541) reported

    @melaniejoly you really that stupid to think that taxpayers are paying you to be censored? I will cancel media and internet what Telus is giving...and I will go with what you can not censor.