Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/16/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nikolefreja 𝑁𝐼𝐶𝑂𝐿𝐸 𝐹𝑅𝐸𝐽𝐴 (@nikolefreja) reported

    @TELUS @TELUSsupport is extremely sadistic for suspending my service at 1:30AM on a Saturday morning. Why not do it during business hours during the week? Y’all are so wrong for this.

  • pmalgunas Peter Malgunas (@pmalgunas) reported

    @globalnews @TELUS why are you partnering with foreign hostile regimes that fail to notify the government they are operating in Canada? #cdnpoli

  • JulianaMaraj juju (@JulianaMaraj) reported

    ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    Its a telus issue that they turn into a me issue **** that I'll leave after 20 years

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @mchykerda "I can't even connect to wifi ..." ... I don't think your problem is Telus ...

  • von_lex vonsky - Fully Pfizered!! 💉💉 (@von_lex) reported

    @cruise_peter I bought an iPhone 5S for $150 a few years ago, just after the flip phone got canceled. I have a plan with Telus for $30 a month that has everything unlimited but no data. I have never needed data while out and about, and if needed, can always access wifi in a restaurant or pub.

  • TejaSeaton Mateja Seaton (@TejaSeaton) reported

    @TELUS @TELUSsupport Recently signed up but got scammed into a contract we did not agree to. Trying to get help since August 27. Talked to 10+ people and bounced to escalation team. Left 5-6 VM messages, no one is calling us back. Abysmal customer service - worst experience ever!

  • ShadowsWhiskers Katy, Harvey & Wolfie 💕🤍🖤 (@ShadowsWhiskers) reported

    @TELUS I got very good help from a Live Agent as the AI virtual assistant could not help. Is there an email or text number for giving positive feedback? The only place to provide feedback seems to be for your Website not for your staff.

  • TheResi29618996 TheResistance (@TheResi29618996) reported

    We’ve talked to 7 or 8 different agents, & no one has fixed this mess. #Telus this is a huge fail. I am likely no longer going to remain a customer.

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?