Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/19/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pyke Ben D (@Pyke) reported

    @TELUS Or you could use the money you take from us already and instead of shovelling it to your wealthy shareholders you could invest in your business. What a ******* fail!

  • marian_crow marian crow (@marian_crow) reported

    @drewfurn @TELUS there are many communities without drinking water. boiling the water does not help when the pollution is chemical. where have you heard that the problem was corrected?

  • Plan_Prep_Live Nancy Argyle (@Plan_Prep_Live) reported

    @TELUSsupport My 95yo mother’s landline went down yesterday. Her Lifeline is not working because of this & it’s required by her care facility. This forces my brother to sleep overnight with her in a tiny room while both wear masks. @Telus says they’ll come Monday. Pls fix today?

  • challenger75e Paul Lafreniere (@challenger75e) reported

    @TELUS Never mind internet services, Telus’s cell phone service is getting worst by the day where we live

  • spideynorris krys (@spideynorris) reported

    @formulayuki @F1Yann TELUS IS A TV SERVICE PROVIDER ?!

  • drewfurn Drew (@drewfurn) reported

    @MarkHin83862722 @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?

  • haniazmarino hani Azmarino (@haniazmarino) reported

    @TELUSsupport my internet is down for almost 12 hours I called all they say they reboot it from their system and nothing happens last one I called he said there is outage i ur area , in my map it doesn’t show any outage in my area , come on TELUS u can do better

  • arundeepyeg Arundeep Singh • ਅਰੁਨਦੀਪ ਸਿੰਘ ☃️ (@arundeepyeg) reported

    Anyone else on Telus in #yegmw experiencing internet connectivity issues?

  • VanForrest1 Van Forrest (@VanForrest1) reported

    @TELUS how can you be “closed” right now???? It’s ridiculous that a company of your size isn’t able to process a payment 24/7 and restore service immediately.

  • unrulyzo 🇯🇲🇹🇹 (@unrulyzo) reported

    Switched back to Telus can’t stand freedom customer service man