Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/25/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RoadToTheMaste1 J. Woolward (He/Him) (@RoadToTheMaste1) reported

    @mchykerda @Albert_Nobbs Oh man, I remember selling & activating these. Telus OTASP *22803 for their CDMA network….the memories.

  • melted_mafia Zigzappa (@melted_mafia) reported

    @nielsonTSN1260 @tyleryaremchuk @TELUS has a solution to get these games on optiktv. Maybe you should ask them about it. I've seen other games on it and it's pretty cool

  • Charles29629184 Expert Charles Martel (@Charles29629184) reported

    Wait time for @TELUS if you call about becoming a new customer less than 5 min Wait time for a customer of 10 years who is enquiring about his bill. Over an hour. Time to switch?

  • roblittledotca Rob Little (@roblittledotca) reported

    Remember when Shaw bought spectrum protected from bidding on by Rogers and Telus - then tried to buy Shaw to get the spectrum anyway? Good ruling today on that - maybe remove archaic foreign protection rules/ let Freedom be bought by TMobile or Verizon? Canada sucks at spectrum

  • Charles29629184 Expert Charles Martel (@Charles29629184) reported

    10+ years as a customer. 2+ hours on hold where as a new customer gets put through in less than 5 min. No option to leave a call back number. Finally get cut off after call center closes. I am done with you @TELUS. You suck!

  • ironchefboyrdee Karl (@ironchefboyrdee) reported

    @jkenney Just make sure that Telus is not selling 25 Mb/s service and delivering using 20 Mb/s equipment that they got from using obsolete junk from the cities to serve up to rural customers. Don’t let Telus steal our stimulus dollars

  • The_Franco_Show Franco Camminatore (@The_Franco_Show) reported

    @TELUS A representative has left me on hold for almost 2 HOURS. This is a complete waste of my time. For an issue that should have been solved many hours ago. I’m extremely disappointed.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    Anyone who has had problems with Telus’s services and pricing, take some screenshots and we can take it to Marketplace or something

  • jasontkachuk Farmer J (@jasontkachuk) reported

    Is starlink internet a viable way to remove my retail business from the incompetent of telus? They dropped a service call because or poor service on their end.

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    My Telus bill went down to 267 dollars because I been paying it right away soon as I get money I pay