Telus Outage Report in Saint-Jérôme, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jérôme, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Saint-Jérôme, Laurentides, Québec
The most recent Telus outage reports came from the following cities: Montréal and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Saint-Jérôme, Québec
Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Reale
(@toreal72) reported
@TELUS @TELUSsupport has to be the absolute worst tech support ever. They read from a script rather than listen to the problem you’re having. Wasted 4 hours over two days on the phone with them, they said they’d call me back and never did and promblem still not solved. What next?
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Larry Kozy
(@LSKinYYC) reported
@Fred75343389 @sfcfdf Just saw on Telus account that they are adding 1.5% to mobile and home service bills paid via credit card starting in Oct.
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Sukhinder S. Gill M.Sc, CHS, EPC, B.ed
(@Sukhindergill) reported
@TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.
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Rick Evans
(@RickEvansCSP) reported
@TELUS hanging up on a customer who has been on hold for over 2 hours is not customer service. I’ve been a customer since before you were called Telus. That ends tomorrow.
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Oriel
(@oriel_ca) reported
@CircularLogic89 @CRTCeng @TELUS There’s already “discrimination” as you call it in how they offer goods and services. It’s called regulation. That’s the primary function of the CRTC. No, it wouldn’t be discrimination. **** telecom and any large business that chooses to implement the surcharge.
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Brian LeRoux
(@brianleroux) reported
@PierB @jon_dewitt_ts Yep! Telus, and Rogers the duopoly of carriers in Canada both have awful SPAs that basically only work if you hard refresh every page. But there's more… I keep a **** list handy. And yes I trace them too because of course I do. No need to framework shame: its very popular.
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Commissioner Miner
(@fanCRTCProfling) reported
@bdanks @Pagmenzies Part of the issue is what people can afford. I mean food is gone up and not stopping, Telus is adding a 1.5% surcharge (2$), and boy, it's one of the largest tariff files I have ever seen over a lousy 2$. El cheapo Canadian site may draw a crowd (like basic TV). Build from there
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Chan L
(@chanklotey) reported
Need a new phone provider! @TELUS is crap
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CW
(@YEGsociallady) reported
@TELUS what is happening with cell service in Edmonton!? It’s been MONTHS I can’t have a conversation with being disconnected at least once! #excuses
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Charz
(@Charz009) reported
@TELUS just got woken up by alarm and I called to find out what's happening (no one from Telus called). Apparently my battery died YESTERDAY. No call from monitoring or anything? How is this service? Never had one issue with ADT, this is issue #4 with @TELUS all within months.