Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 03/05/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal E-mail
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilHPereira Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @TELUSsupport 21 year customer of both TELUS and ADT Canada and ADT and currently in customer support he’ll having spoken to 4 different depts. I need an executive to call me ASAP. Please advise

  • nicolagavins ni-chola (@nicolagavins) reported

    @TELUSsupport Despite knowing it was a @telus error, you wouldn’t prioritize sending a tech to fix it. You did offer a measly $50 off a bill for your screw up. So 14 days without a phone, daily hour plus long holds, only to go through the same hassle and non solution day after day.

  • LowBrosTV Leviii (@LowBrosTV) reported

    @TELUSsupport extremely disappointed with the service received. Apparently it takes over 3 weeks to set up an office phone and includes being lied to by Telus Representatives multiple times.

  • cakeis_not_alie Trevor Pott(Keep 🇺🇦 free); (@cakeis_not_alie) reported

    @billplein .@Telus doesn't _have_ any competition out here. Except from Starlink. And Telus knows that Starlink can't service enough customers to be a real threat. So I am unlikely to see fibre deployed here in my lifetime.

  • nicolagavins ni-chola (@nicolagavins) reported

    @TELUSsupport So far, everyone agent on the phone admits it’s a Telus error. On March 4 alone, we spent 4hrs on the phone with agents. This was after multiple calls where we’d be told a representative would call us back. No one would, so we opted to hold while each level was unable to help.

  • dreamsandcolour Melissa (@dreamsandcolour) reported

    . @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS

  • Brodie_Friesen Brodie Friesen 🇨🇦💉 (@Brodie_Friesen) reported

    @TELUSsupport @TELUS Starlink experiencing 3-4x download and upload as we were getting at the SmartHub, with 100mbps as opposed to the 15-20 with Telus. Next step is switching the phones away! Note that this is unconfigured and in a poor-LOS area. Half the sky is blocked!

  • shann_ee_ Same as my @ (@shann_ee_) reported

    What is going on with the @TELUS network lately????

  • Nevin_Thompson 🌻 寝瓶 🌻 (@Nevin_Thompson) reported

    @Burgundavia @RaynaRambling @lstick07 I doubt the author has sophistication or the historical economic knowledge to write about this stuff, though. Would be curious about the writer's opinions about increasing density. Likes Telus development, maybe would support dense development needed make Douglas more vibrant?

  • Rethirded Renato Lizardo (@Rethirded) reported

    Never had problems with @TELUS now i ******* regret switching to @ShawDirect