Telus outages and service status in Saint-Jérôme, Quebec

Problems in the last 24 hours in Saint-Jérôme, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugo Pinheiro (@KintaCollective) reported 4 minutes ago

  @PsyopAnime Nah....just finally waking up and realizing that it has potential ( still lots to fix though like all the existing company monopolies ie: Bell , Rogers, telus etc )

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  E.C.Yoho-Author (@ECYoho) reported 4 minutes ago

  @NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere

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  Parental Advisory (@Parental_OnX) reported 4 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

• 
  Bon (@bon_muses) reported 5 minutes ago

  @TELUS Your escalation team just informed me that despite being lied to by #Telus staff, and the #escalation team not doing their job, and then taking #unauthorized payment from my account, that was payment for being lied to! Yes. It’s true. You couldn’t make this **** up! @CRTCeng

• 
  Dean (@Dean403) reported 10 minutes ago

  @northopsss @LeafSingh I work for Telus and can help you if you want. I'm just a local tech (AB) but if you want to DM me I can give you pricing and if it works for you either ship SIM or activate esim.

• 
  SpellsSoBad (@NoGrammer) reported 19 minutes ago

  @conorsvan1 If you have Telus internet that's on you for being an idiot.

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  Dave G (@deive) reported 20 minutes ago

  @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

• 
  L F'N W (@leisurewolf83) reported 25 minutes ago

  @BrandonWealth Switch from $hbie to utes it's a good buy with telus being down that 8-9 price tag is so good.

• 
  Dustin De Yaegher (@duder_1987) reported 29 minutes ago

  @TELUS would sure be nice to have more than one bar of service. Can’t make a phone call. #servicesucks

• 
  NancyEB 🇨🇦🐾 (@Nance_EB) reported 30 minutes ago

  @Telus @Telussupport I’d like to report a serious error on your outage map. It’s LAKE ONTARIO. Please correct this egregious error. 🇨🇦 #LakeOntario #Canada