Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/12/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hitecsoftouch David Dawkins (@Hitecsoftouch) reported

    @richardzussman ...spent time in. I changed over to Bell and have had maybe 2 or 3 times where I did not have service. I changed over to Koodo under Telus,same thing. Rogers is a pestilence, IMHO, I would never go back.

  • CanuckJake16 CanuckJake16 (@CanuckJake16) reported

    @vishwa328 Last two days on #telus have been slow & speeds that have been erratic have @telus fibre in southern BC, has been generally pretty reliable, maybe there areas of overlap with #rogers

  • DamonLied 🏳️‍🌈Damonlied (They/Them) (@DamonLied) reported

    Im sure im not the only one wjo noticed how slow my @TELUS internet was lastnight... i think there slow *** internet yesterday shows there own network strugles with there user base and they need to upgrade to provide peoper service

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    I'm not saying a damn thing about the great #Rogers meltdown. I'm a Telus subscriber... and I aint messing up any mojo.

  • menzies_charles Martin Menzies (@menzies_charles) reported

    @tamalama67 Shaw Roger Telus they all have worse service than any tel-tech company in the US and a lot worse than in Thailand. I get minimal cell bars at my place now but in Thailand I got cell service on top of their highest mountain never had a dead signal or dropped call.

  • pmarriott Paul Marriott, PhD. (@pmarriott) reported

    @chieffatguy @JeffreyLuscombe @gmbutts I believe Telus largely runs their own network. Historically they were using CDMA when the rest were using GSM, so they definitely had their own digital base stations. They did share their analog network with others at the time, though.

  • VisionTO2100 Rowland Hansen #LogosMatters (@VisionTO2100) reported

    @AmitAryaMD Those who wish to can switch to Bell and/or Telus. Rogers does not have a monopoly. You are actually making a good case for outright health care privatization. Rogers' problems (both short- and long-term) will get resolved precisely because they face competition.

  • GambyVp VPGamby (@GambyVp) reported

    @StephenPunwasi To be fair what could the governemnt do in 24 hours? They definitely need to kill the Bell/TELUS/Rogers oligopoly. Should we have a backup national system? Maybe, or force the big 3 to have multiple redundancies, including using each other’s networks if theirs goes down

  • MauimanRob Rob SImpson (@MauimanRob) reported

    @CTVNews still down in NW mississauga for home internet, thankfully my cell is with Telus which works just fine

  • jen_sipkens jen_sipkens (@jen_sipkens) reported

    @ShayeGanam haha, Telus - who had issues with their email server - I didn't have access to mine for a month!