Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/22/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MegKilmour meg kilmour (@MegKilmour) reported

    @TELUSsupport @TELUS loyal customer for 20 years. I guess you would rather lie to about $50 than keep my business #shameful

  • wmcbeath William McBeath (@wmcbeath) reported

    @TristinHopper You guys don't have the TELUS health service?

  • RobertR96506389 Robert R (@RobertR96506389) reported

    @TELUSsupport IMAGINE A COMPANY(TELUS/KOODO) SELLING A WARRANTY PHONE NOT FIXING THEIR WARRANTIED PHONE WHEN IT NEEDED REPAIR. THUS FORCING THE CUSTOMER TO PURCHASE THE SAME PHONE FROM APPLE FOR 846.37. IF THATS NOT BAD ENOUGH STILL CHARGING CUSTOMER THE TAB FOR THE BROKEN WARANTIED PRODUCT!

  • Nick_w_Robb Nick Robb (@Nick_w_Robb) reported

    I’ve spoke to 3 different representatives at @TELUS in the past 8 days since having my cell service activated on May 10th 2022. This company has $200 of MY money and is refusing to issue me a refund. I completely regret my decision in choosing you. @TELUS @TELUSsupport

  • LPCarmichael Lindsay Carmichael (@LPCarmichael) reported

    @CFJC_Today @cbcnewsbc A logging truck took out lines on Mamette Lake Road Monday & @TELUS won't restore phone lines until May 25 leaving many people incl. seniors with no home phone in an area without cell service. People should know this company doesn't care about customers!

  • boswellparadise Val Kaufman (@boswellparadise) reported

    @Josh_Hamelin @TELUS Funny how the customer service shows up when they are called out publicly. Sham on you @TELUS !!

  • intell59 Carol Potter (@intell59) reported

    @drdagly @jkenney 👏👏 absolutely. Never cared about AB imo and he will now be on the boards of oil and pipeline companies, Telus and/or the IDU. Destruction so extensive AB needs at least 8 years without cons to recover. What he did (others ALL COMPLICIT) will take years to fix - if it can be 😔

  • AnnGagne Ann Gagné, PhD (@AnnGagne) reported

    @vavroom @TELUS I mean what’s a little 8 years between friends for the sake of accessibility sigh. This is why sometimes this focus on progress makes me sad because progress is incredibly slow

  • Josh_Hamelin Josh Hamelin (@Josh_Hamelin) reported

    Bye bye, @TELUS. So long to **** customer service and snarky telephone agents. 👋🏻 Switching to Shaw.

  • sunshinejennni jenni (@sunshinejennni) reported

    @JulieYAli @TELUS @TELUSsupport Telus is the absolute worst! I wish you luck!!