Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/15/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raynacjv Rayna (@raynacjv) reported

    I was w Bell for awhile now and just made the switch to Telus. Ugggh Bell is such a ripoff, I asked as much questions as I could at Telus and the definitely had a better service than what I've been paying for w B

  • Adam_Toy Adam Toy (@Adam_Toy) reported

    Nenshi says he has a meeting later today on modelling on mass vaccination sites. He says some waits at the Telus Convention Ctr were up to as much as 2 hrs but has gone down again. Sounds like a TBD.

  • watchdogcda Watchdog (@watchdogcda) reported

    @TELUS 🔥🔥🔥Telus is the worst company ever, sold us a phone that does not last the contract term, try to purchase new phone to continue using their service, they want to charge us termination fee + new admin fee so we can continue using their service, how crazy is that!!!🔥

  • CSaulnierHfx Dr Christine Saulnier (@CSaulnierHfx) reported

    Now we are hearing that these buildings are being sold by Telus. Too bad the NS NDP’s private members bill that would give the province right of first refusal to purchase these buildings didn’t pass. We need to invest in nonprofit/nonmarket permanently affordable housing.

  • vagelysuicidal hoodrvt (@vagelysuicidal) reported

    @TELUS is literally the ******* worst waste literally 2 weeks of my time go fug yourselves

  • severequeer Oliver Murphy (@severequeer) reported

    Telus tried to call me to inform me that the tech guys said there was a scheduling issue and theyd need 3 more days. I said no. It wasn't even a question of "can u wait 3 more days" it was "ur waiting 3 more days just wanted to let you know #notsorry"

  • Wx_Dyck Tracey Dyck (@Wx_Dyck) reported

    First time having to resort back to our Telus hub from #starlink due to an outage. No support or notification from Starlink that we can find, had to go to @reddit to find out it's down everywhere.... Not cool @SpaceX, not cool!

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    Welp, the @Telus tech has shown us that an External Antenna cant even fix our issue. Their networks are far too overrun with Smarthubs and mobile devices, and cant fix our issues. So they are gonna refund us everything, and We are gonna go Starlink. GG

  • AnisahEgely Anisah Egely (@AnisahEgely) reported

    Someone explain to me how I called telus to cancel my home phone and ended up upgrading it.

  • grantzky Grant Sawatzky (@grantzky) reported

    customer service hell: 1hr hold w/ repeating message telling me to go use the telus virtual assistant instead. The website is a youtube video ABOUT the virtual assistant with no assistant to be found. You know it's grim when you're wishing for ability to chat to a robot.