Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/28/2025 10:10

November 28: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Creed82240258 Creed (@Creed82240258) reported

    @Aerialslayer @TELUS Im down

  • twistedleafs ًًً (@twistedleafs) reported

    You cant make this **** up. I switch from Rogers to Telus after the 2 huge outages in the span of just over a year, and now a couple months into using Telus, TELUS IS DOWN 🙃🙃

  • OGNexzen NexZen (@OGNexzen) reported

    @Aerialslayer @TELUS ya mines is down too

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    @Girlstar28 @TELUS Yeah huge spike in reports for down service. Telus is probably having issues right now.

  • JordanDAmico Jordan D'Amico 🏳️‍🌈 (He/They) (@JordanDAmico) reported

    Hi @TELUSsupport - Trying to upgrade my phone on the Bring it Back plan online is a nightmare. I keep getting one error after another. Can someone PLEASE help me? @TELUS

  • Patriotcanhelp Cp123 (@Patriotcanhelp) reported

    Telus mobile internet Hub service Sucks you request a call back when they call you back you wait 10 minutes on hold and they say they aren't available. Last time I received a call back Mgr he said in broken English "you have contract you pay service or not " Infuriating at best .

  • Cat_Louuu Lou 💗🌸✨ (@Cat_Louuu) reported

    @Morgaanniicolee @famefriendspod @koodo Hmmmm 🤔 there have been a couple outages lately. Wonder what the reason is. Not everyone I know with Koodo or Telus or Public Mobile lost service either!

  • OntarioWedges Mike (@OntarioWedges) reported

    @TELUSsupport another telus outage 🥳

  • HomieCBigD1 Reptilian Hater (@HomieCBigD1) reported

    @gmbutts Damn right, unvaccinated will be coming for our money you guys owe us. @telus I hope I can sue your *** for $200k when the time is right

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    Okay it looks like @Telus Mobile is having issues currently.