Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 11/20/2025 01:50

November 20: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raminbourne Ramin Bourne (@raminbourne) reported

    @peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!

  • monicque_jacobs Monicque Jacobs (@monicque_jacobs) reported

    @TELUSsupport Internet has been down all morning in Dawson Creek. There does not seem to be clear service supports or outage reports. Very poor experience with Telus as a customer for over a year so far.

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?

  • ADUNick22 Nick (@ADUNick22) reported

    @TELUS your service is a joke. I laughed when Rogers customers were upset about the one big outage, both my cell service and home internet cuts out daily. When I have 5 bars of 5G, my phone internet is ridiculously slow. Got all your services bundled with a work plan, will move!

  • AriaAuroraVT aria ♡ l2d model reveal pinned (@AriaAuroraVT) reported

    i'm actually pretty pissed at this because our internet and cable got completely shut off WITH ZERO WARNING yesterday tfb that's more of a shaw issue than telus... and they confirmed with mom this morning they would be here at 1pm

  • AlbertNash ..... (@AlbertNash) reported

    WTF getting spoofed calls from Telus #telus

  • rachet1717 Rachel (@rachet1717) reported

    @TELUSsupport Called support Sept 1st for a billing issue. You promised a callback within 6 days. Still waiting. And the apparent 24/7 phone line tells me you are always closed. I've been w Telus 15 yrs. You offer zero support these days. Please help me.

  • ChrisMacKay8 BigMac☠️💀 (@ChrisMacKay8) reported

    @larryvc I'm quite happy with @TELUS service and support. Been a customer for many years!

  • thordora Jada D (@thordora) reported

    @Elorajade @TELUS Yeah ..at the same time moving to Rogers is the same price as Telus - and we had a 30% discount with Telus. Issue here is they rent from bell who has completely oversold their service...Rogers usually works at least :p

  • Anonymous_Purr Anonymous Cat (@Anonymous_Purr) reported

    @MobileSyrup I have telus and 5G is ****. Cuts out SO often when full bars. I don’t blame telus, I just think 5G is overhyped.