Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 01/29/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • savoirfaire_2 🌿k𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫s🍊#NoStanForTrudeau (@savoirfaire_2) reported

    @Crof Telus wi-fi network & JUST specifically the *Twitter App* was inaccessible between 4am-8PM -- What were they "tweeking" I wonder?🤔🤨

  • illuminatima Illuminatima (@illuminatima) reported

    @bestgirlyazy Are you on Telus? Apparently they specifically have Twitter issues right now. You should be able to browse through data or VPN.

  • 8701denise D (@8701denise) reported

    @sweaterhag @cougsta Telus customer here. Twitter wouldn’t load for most of the day.

  • ectodog sam ✩ 🎨⚔️ team cyberpunk 💿 (@ectodog) reported

    @sharksndonuts i think it was a telus issue anyway??? based on the comments i saw on one of those “down detector” sites which were all from people in western canada and mentioning Telus shdhdhdndm

  • CalgaryRASC Calgary RASC (@CalgaryRASC) reported

    @Neil_Zee I had all sorts of trouble today, but like another respondent, I was using my TELUS home wifi for my phone

  • DaveyWiggersAB Davey Wiggers (@DaveyWiggersAB) reported

    @JoelTeeling @TELUS If you're a Costco member, look into Primus. Its backbone is on Shaw, but with Telus style customer service. Difference is, you can at least reach them 24/7

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • aquasyreni Aqua @ playing neo twewy (@aquasyreni) reported

    Ok heads up, so apparently Telus is having issues and that’s why my phone has been like… not working lately lmao. I can’t get online or send texts half the time, so if I’m hard to get ahold of until that’s sorted, that’s why

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    My @TELUS internet isn’t working (which isn’t uncommon) and when I call technical support, it’s closed. When I was with Shaw, they offered 24 support, not to mention, my service was rarely down. I regret ever switching my internet to TELUS.

  • Zemiki Zemiki💙Comms FULL💜 (@Zemiki) reported

    @vephriel Do you have Telus internet? I had this issue as well until I turned the wifi on my phone off and used a VPN on my desktop. downdetector . ca has a lot of comments of Telus users in Western Canada having the same issue.