Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 01/29/2026 21:00

January 29: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    But that's fine. Since @TELUS/@TELUSSupport don't want to cooperate and simply MOVE their vehicle forward SO I CAN GET OUT AND TO MY APPOINTMENT, I will call @ICBC to file a complaint on their driver, as well as call a TOWING COMPANY to have their driver's truck towed away.

  • BurnwoodAmelia Amélia - Octavia Burnwood (@BurnwoodAmelia) reported

    @kelly_ques After one day at Telus company. They were supposed to give e training and the guy who was placed as trainer was under qualified and clueless to every damn question I asked.

  • heavyd12 Great season, Oilers. (@heavyd12) reported

    @kirst_alyssa @vinnybigmac @TELUS Only issue with telus and shaw spotty service wnen out of the big cities.

  • MartySchurman David Walker (@MartySchurman) reported

    @em616 @TELUS Sure was. Zero service issues. I should mention I’ve since switched to Virgin Because the Costco kiosk offered me a bunch of Costco gift cards when I needed a new phone. Zero issues there either and still cheap (relatively)

  • omegamoose Tony (@omegamoose) reported

    @TELUSsupport I’m not the one cancelling my service with Telus…

  • johnefrancis John Francis 🌻🇨🇦🧡 (@johnefrancis) reported

    @stevenchase the facts don't really align behind "oligarchic gatekeepers" being the problem in telecom and air travel. Is he suggesting that Bell, Telus, Air Canada, Westjet are "oligarchic" ? We know about Rogers. We know about "regulatory capture and excessive lobbying influence"

  • RingofFaya Artsy Fartsy / Commission status: Open (@RingofFaya) reported

    @Beavs Same issue with Telus and after like 6 months of this buffoonery we switched to Shaw

  • VladimirSpookz 2pac Stunt Double (@VladimirSpookz) reported

    @TELUS @TELUSsupport your services are absolute garbage. I don’t understand how such a large company can have such ****** coverage in major cities. You got your last dollar outta me you swill merchants

  • richardwfrank8 richard (@richardwfrank8) reported

    @TELUSsupport very frustrating dealing with Telus ! Always over an hour wait and the call back never calls you back! How is this possible for a phone company to not answer the phone….

  • bikey_mike Bikey Mike (@bikey_mike) reported

    @Coprolithic I'm one of those that was happy to find a better paying job before having to move out to the purpose built call centre in the middle of a field. Working out of Telus tower was fine. Job itself wasn't terrible and I have a signed photo of Michael Dell somewhere.