Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/12/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mcmlxxiv_ Joe Canada (@mcmlxxiv_) reported

    @GenghisOne23 @BodenschatzRyan Maybe in Eastern Canada. In the west, Rogers wireless is garbage. Telus & Bell share towers & have cell service almost everywhere. Rogers has service in cities.

  • sanl S Loughead (@sanl) reported

    @BodenschatzRyan Rogers Bell & Telus need to have emergency contingency plans. Any corporation I worked for did.

  • ChAnArRu ChAnAr (@ChAnArRu) reported

    @MikeClark_CdS @TELUS I was a Rogers customer for 25 years and had no complaints. I just moved to Bell (for work). Not thrilled with them. I’m often on 3G and coverage on Hwy1 in BC isn’t great.

  • seniorcrustytwo RosWood (@seniorcrustytwo) reported

    @TELUSsupport I’m a Telus customer and I lost my cell phone service yesterday. The home phone was not affected. Why does Rogers have control over Telus.

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @IanKing Doesn't help that the CRTC senior ranks are stacked with former Bell/Rogers/Telus execs and they all too often act like they still work for their old employers and not the public service.

  • AnthonysWorld1 Anthony (@AnthonysWorld1) reported

    @TOhumanist @nowtoronto Laptop on the Telus 5G LTE cell hotspot. Seamless back-up support on primary service provider going down. No issues yesterday.

  • OutdoorCat2 Amara (@OutdoorCat2) reported

    I’ve had the same account with @TELUS for over 20 years and in that time I have experienced a single 6 hour outage for which they refunded me half my bill that month. @Rogers you charge a fortune for **** service. I hate you and the fact that I have no other option for internet

  • jallard0427 Sunnydee0427 (@jallard0427) reported

    I imagine it'd be hard to take it serious when you"re playing for a team that hired Elmer Fudd as the manager. Or for an owner that f'd so bad that all their customers and the big banks are reconsidering using them as their service provider. Ironic Bell & Telus were just fine.

  • BeachDamian dbeach (@BeachDamian) reported

    Hey @Bell and @TELUS how about you do the Canadian thing and not charge #mobile customers for going over data during the #outage ? You know you made millions from the customers that jumped from @Rogers don’t squeeze us for more $$$ during an emergency.

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @Limbictweets Telus recently removed the old copper wires that my original, self powered landline ran through and put it through the fiber line that my internet works on. If Telus goes down now so does my landline. landlines aren’t safe anymore either as the old systems are decommissioned.