Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/21/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Unfortunately @telus / @TELUSsupport continues to have a full data outage in Sooke. Good news is shaw is back online and so is the power...

  • freestylefiliz Filiz Aynikola (@freestylefiliz) reported

    @TELUS It would be nice if your reps had some manners when they call to solicit business. I just received a call from someone named claiming to be from your business office . He was condescending, rude and unprofessional. The number he called from 647-249-1111.

  • RealDuncanMac 𝕯𝖚𝖓𝖈𝖆𝖓 𝕸𝖆𝖈𝖕𝖍𝖊𝖗𝖘𝖔𝖓 (@RealDuncanMac) reported

    Nest mesh sucks. Switched back to my Telus modem’s wifi and it’s faster and with better coverage 🤷

  • aceblazer25 Ace Blazer (@aceblazer25) reported

    @TELUS put in a request for a bucket truck, but with the storm issues, earliest availability is tomorrow, but they're not responsible for cutting the tree, just making sure the wire is clear

  • mjebodias Jeb Murphy (@mjebodias) reported

    @keissyhennessey My bell phone was having issues. Saying no service then service and dropping calls. The telus one was fine

  • RakeshP14092484 Rakesh Pathak (@RakeshP14092484) reported

    @TELUS longest wait time in customer service Keep it up telus

  • Spliffmagee Spliff Magee (@Spliffmagee) reported

    @TELUS what is going on with your service in the interior of BC? Floods, power outages, people stranded on the highways and your service is working like crap!!! This is how you function in an emergency

  • mutanttoad Toad Qui Est Mutant - Pureblood (@mutanttoad) reported

    @LatarianOrwell @Hannah_Bananaz The problem isn’t downloading , it’s the P2P downloading. Once you have some of the file , your software then makes it available for others to download, and that’s how they get your IP. But that’s all they have. YouTube/twitter are not beholden to CDN law, Bell/Telus/Rodgers is.

  • marxismfriends La tristesse durera toujours (@marxismfriends) reported

    @kamibear15 According to the internet theyre all down rn fr, lots of people having issues. The last few days i think telus and a few other providers went down too

  • AICommunity_IE AI Community by TELUS International (Ireland) (@AICommunity_IE) reported

    1/2 - Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates.