Telus Outage Report in Saint-Jérôme, Laurentides, Quebec
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Saint-Jérôme, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mary-Anne Crevier (@butterrcup) reported@coreyhogan Only for Rogers customers though. Us Telus subscribers had no issues.
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MOT - momOfthree🟥 (@letsgetitbetter) reported@JJ_McCullough @boldbroker They would have shut the whole thing down when Covid started like they did everything else. Toronto shut down wading pools as they heard about Rogers and require a phone. They use Telus. If the gov controlled haircuts or pizzas no one could get them either.
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Christopher J Pike (@spidey709) reported10/10 do not recommend @TELUS for mobility needs. Worst customer service I've ever experienced. They don't give a damn about their customers.
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Mind over Matter (@tryoung) reported@lukin2006 @mgeist @rexglacer Quite a lot of people have no other choice, so switching isn't an option. And switch to whom? Bell? Telus? Bah. Canada has almost no real competition that helps drive pricing down and service quality up, and the big 3 have no incentive to outperform one another.
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Steven Lee (@steveleeart) reported@BrianShawCV @TELUS Yes! So many parts of South Surrey have horribly spotty service, sometimes an outage would at least provide an excuse for it.
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Shane (@Shane51048078) reported@vote4robgill @Rogers I'm not calling Rogers at all... I'm calling Telus to change my service provider
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Barb (@Ihartcompassion) reportedA phone call to @telus reaffirmed my choice to cancel EVERY service w/them. My security term was 2yrs (noted in my calendar) but turns out it’s 5yrs 🤔 So almost $400 to cancel and please return the equipment. 1/3
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𝑙𝑢𝑘𝑖𝑛2006 (Mark) 🇨🇷🇨🇦 🇺🇸🇳🇱🌷Cowboys (@lukin2006) reported@tryoung @mgeist @rexglacer And you would likely cry if the government open comp up to Americans. You want solutions then the solution is allowing foreign telecoms. The other solution is better legislation that allows smaller telecoms to access Rogers, Bell or Telus networks. Freedom mobile
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Honklypuff (@jiggly_the_puff) reported@JJ_McCullough Just nationalize the infrastructure, or at the very least force all the companies to share the infrastructure. No more separate Rogers, Telus, Shaw. If one goes down all the users can still be on the network.
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Patrick Dusablon (@PatrickDusablon) reported@CheriDiNovo @CRTCeng @JustinTrudeau Short answer: CRTC senior ranks are stacked with former Bell, Telus and Rogers executives who act like they're still working for their old corporations rather than the public service.