Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 12/30/2025 09:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @koodo if Telus has a 5G network, and they're your parent company, why don't you?

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • ShifallyR Shifally (@ShifallyR) reported

    @Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.

  • timothyvh Tim (@timothyvh) reported

    @s_guilbeault Canadians pay some of the highest rates for cell data and Internet (from Bell, Telus, etc), whereas the "internet giants" are valued by Canadians. Want proof? Just look at younger Canadians who have never had cable.

  • FaeryHelena Helena Richert (@FaeryHelena) reported

    @TELUSsupport I can log in fin and the app opens but the screen is blank I tried messaging support and got no answers it's not my account I log in my parents account to use the app I can log into CTV or crave with the Telus info only ur app is acting up since yesterday

  • KatieNEthan Katie Borek (@KatieNEthan) reported

    @buoyantbabe @TELUS I can't even imagine. I'm always extra nice to people who work in call centers for that exact reason. Its not tech supports fault that I had to wait so long. That's a Telus problem.

  • gekido gekido (@gekido) reported

    @Gaohmee Depends where you live really. Where I'm at Telus didn't offer the higher end packages so we switched to Shaw. Prior to that we had Telus for years without issues. It's really Coke | Pepsi for the most part

  • yycnishant Nishant 🇨🇦 (@yycnishant) reported

    @Crackmacs Telus - over 5 years now no issues.

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    I work from home and have run out of 8g of data on my phone cause thats how bad my @TELUS wifi is. WTF.

  • sharon_crawford Sharon (@sharon_crawford) reported

    So in light of terrible customer service from @TELUS I will not have internet for over 1 month ... so catch y’all on the flip side