Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 03/03/2026 21:40

March 03: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal E-mail
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport @TELUS ..TELUS WTF OPTIKTV DOWN NET DOWN .. ITS TIME FOR REBATES

  • maneedscoffee Karen 🇨🇦 (@maneedscoffee) reported

    @ShaneWenzel @JustinTrudeau Telus can’t even move my phone service without 18 calls and emails in 2 months. With overseas cheap English as a second language labour. God help us all.

  • sledRob Rob (@sledRob) reported

    @TELUS I have been a customer since 1989... this is unacceptable and I am getting tired of talking to your CSR’s... I see a end to our relationship coming as this is unacceptable...

  • danellemarieton danelle marie toner (@danellemarieton) reported

    @TELUS why do I NOT have service or data?

  • SnapHookSnell Jake (@SnapHookSnell) reported

    @TELUS it’s amazing how bad your service is and how hard it is to resolve matters. The wait times are nearly unbearable (perhaps strategy) and the lack of accountability or help when you actually reach a warm body is astonishing.

  • leafsweetie Kathy (@leafsweetie) reported

    Anyone having Telus issues this morning? Data seems to have stalled

  • Lxddu LADDU (@Lxddu) reported

    @sxedtal I was with Telus for the longest and then someone told me to use Shaw cuz it's faster. Their servers crash like 4x a day, it's so bad.

  • CryptoVan1 CryptoVan (@CryptoVan1) reported

    @TELUS Telus has the worst customer service. Period.

  • JTHall55 Burkie2021 (@JTHall55) reported

    @TELUSsupport my neighbours and I have all Huawei smart hubs installed about 18 months ago. A few of the smart hubs have been dropping the wifi signal all the time. We feel this is very much a hardware issue. Thus far no one at Telus has gotten back to our requests for service

  • FeysLeigh leigh feys (@FeysLeigh) reported

    @jkenney More well paid nurses, doctors, hospital staff and build rural hospitals. Eliminate that stupid Telus Health, Vital partners and private clinics. Make medical education cheap, if not totally free. Most importantly, RESIGN.