Telus

Telus Outage Report in Saint-Jérôme, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Jérôme, Laurentides, Québec 01/25/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RonClark282 Ron Clark (@RonClark282) reported

    @TELUS so disappointed with your costumer service for long term guys like me

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    Credit card company wants a copy of the Telus email as does the CRTC. It seems Telus doesn’t have the approval to pass the credit card fee on to us consumers. Since Quebec has different rules they just added on a fee. I would @ Telus but what’s the point they never even responded

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @Jagged_Jade I have Koodo. I have no problems. Telus owns them.

  • Joanne46466876 Joanne (@Joanne46466876) reported

    @Tim_Bousquet Hi Tim, a bit off topic however related. I am furious with both Bell and Telus along with everyone else. Bell sells you a bundle package that includes your “landline” which we now know is not true. I always justified the “landline” for emergency calls.

  • Saralyzer777 Sarah Doyle (@Saralyzer777) reported

    @theJagmeetSingh BIG NOPE from me. These companies just increase the price of their goods to compensate for their lost profits paid towards your new tax Jagmeet. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Prime example

  • Ifyagunbiade Ifeyinwa Agunbiade (@Ifyagunbiade) reported

    @RNC_PoliceNL Here in Edmonton Alberta, South side area, Telus and Koodo is the worst service....I can not even make a call

  • WaterAries Zoey ₪ ø lll ·o. (@WaterAries) reported

    @TELUSsupport seriously what is going on with your services? My security camera doesn’t record, my wifi is kicking my phone off and my phone won’t recognize the wifi even when I out the password in and reset my network settings. This is to much.And it’s all connected with Telus.

  • SandwichPope Eve the Sandwich Pope.epub 🥪 (@SandwichPope) reported

    @Jagged_Jade So, from a reception/technical point of view Bell/Virgin and Telus/Koodo use the same towers? The coverage should be similar. And yeah when we were in Drumheller this summer, the coverage in a few places seemed spotty but maybe that's a Pocophone problem and not a Telus thing.

  • DarrellWinwood Darrell Winwood (@DarrellWinwood) reported

    Anyone else in #yeg having serious @Telus problems today? My service has been out all day and can't reach any support help.

  • jarrodau jarrod (@jarrodau) reported

    Anyone else’s copper #telus home internet down? Going on a few hours now. @TELUSsupport @TELUS #squamish