Telus outages and service status in Saint John West, New Brunswick

Problems in the last 24 hours in Saint John West, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Saint John West, New Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

• 
  Robert Jones (@cbcjones) reported 60 minutes ago from Saint John West, New Brunswick

  There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary (@Mary54661403) reported 49 seconds ago

  @TELUS Had the acct. for 4/5 years had no problem, now when trying to log in they don't recognize my email or password and yet I still get my bill through my e-mail??

• 
  TELUS (@TELUS) reported 3 minutes ago

  @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

• 
  Bob Bunting (@imaginet) reported 6 minutes ago

  @JonFraserTF @TELUS First rule is never talk to customer service, ever! Call the Telus Loyalty department directly. They will help you with whatever issue you have and you will probably end up with a better plan for cheaper as a result. This is common knowledge. Spewing on X will do zero for you.

• 
  ByTheSea (@ChicomVassalCan) reported 7 minutes ago

  @sarobertson_ Beaker was never the sharpest tool in the drawer. These days he’s leading @TELUS DOWN THE DRAIN @

• 
  R. Weyland (@WeylandR) reported 12 minutes ago

  @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.

• 
  PG (@gramm76) reported 17 minutes ago

  @JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service

• 
  bona fide lover of ladies (@bona_of) reported 17 minutes ago

  @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

• 
  Warlok (@TheOnlyWarlok) reported 18 minutes ago

  @JonFraserTF @TELUS Years ago after cancelling TELUS cell phone service in the 90s, I had to chase Teleus for a year to get back money they owed me from charging after the fact. Several calls to several levels of help later, I eventually got them to send me a cheque. It seems they didn’t learn.

• 
  Steve Finlay (@SteveMFinlay) reported 18 minutes ago

  @TELUS Crisis averted! Service is much more reliable on the way back.

• 
  Matthew (@MPK527) reported 20 minutes ago

  @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.