Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/13/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsSteak L (@MrsSteak) reported

    @TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well.

  • MeteoMarsh Meteo Marsh (@MeteoMarsh) reported

    Big corpo @TELUS passing down credit card fees? Lolololol Weak.

  • pitsugin Alex Pitsugin (@pitsugin) reported

    @crtc allowing @telus to charge (credit card) fee to customers, by offloading cost of doing business to its customers, must be stopped. Without true competition that’s bad. customers are already paying non competitive prices. Might as well socialize wireless. #monopoly

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @ayesman22 @opensignal @TELUS Literally only 3 networks and they're all theifing dolts. Ive been waiting a month for someone to resolve my phone issue and no one has responded to my support requests in over a week.

  • Stickybats Bonnie Stoker (@Stickybats) reported

    @CBCNews That Telus is a beauty not only that Koodo the their other partner just sent out an email couple of weeks ago that they are upping fees $5 next month for no extra service they just worded the extra charge differently. Public Mobile might be the way to go

  • mireaulttester Olivier Mireault (@mireaulttester) reported

    @JamesTCanadian @TELUS Same, started with them since they had a discount for renters in that building. Hated the service, moved to Shaw, I don't even bother with the returning customer ping pong anymore.

  • AbeSimp12856621 Abe Simpson (@AbeSimp12856621) reported

    @Solidarity101 @richardzussman It’s becuase the public service has garbage compensation. Telus pays its staff a much better rate

  • RomeTimed Lockdown-Frenetic (@RomeTimed) reported

    @cbcnewsbc This is so stupid it is mind boggling. And here i was planning to switch to Telus next year... nope.

  • pierremichaud PierreMichaud (@pierremichaud) reported

    @CBCNews Darren Entwistle made $19.82 Million in 2021. With 10.6 million customer at $2 each month for credit card payments ... This has a potential of $244.8 million extra for Telus. Imagine the raise he will get. CRTC? Good with that?

  • GMilcke Goetz Milcke (@GMilcke) reported

    @CBCNews National Post on August 11, 2022: "We have the world’s most expensive wireless costs. " Are we stupid enough to support a raise in consumer costs? I also want to add Telus' operating profit 2021/22: 2.557B 2020/21: 2.453B 2019/20: 1.853B Questions?