Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 03/12/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TammyFergusonBC Tammy Ferguson (@TammyFergusonBC) reported

    @TELUSsupport I’m sick of paying high fees for internet constantly being down in Ashcroft, BC. I’m also sick of hearing there are no problems. I’m sick of the lies, Mascon uses Telus lines, Mascon customers are getting improvements while Telus customers suffer the costs.1/2

  • amandajfollett Amanda Follett Hosgood (@amandajfollett) reported

    In their brief response, Telus said 911 was “not affected.” That’s true, but only if you could get a call out — made somewhat easier by an emergency feature that bumps calls from Telus phones over to other available networks. But it was certainly not a guarantee.

  • James57760899 Slothlovechunk (@James57760899) reported

    I don't appreciate being ambushed with a sales pitch as I enter my apartment building. "No thank you" apparently wasn't enough. I don't give a **** if fiber is in my building. I don't give a **** if you're offering me a deal. "No" should have been enough. **** Telus. #telus

  • canali01 jc (@canali01) reported

    @Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly

  • CraigVanDusenn_ Cvd (@CraigVanDusenn_) reported

    Having phone problems. Contact @TELUS they tell me they understand they have a problem… they give me no answers tell me to deal with it,but they somehow can make sure the service is good enough make sure my bills sent to me🤙🏻🤙🏻 #greatcustomerservice #nodata

  • corn_cwm x - Spruce Grove Corey (@corn_cwm) reported

    Anyone having Telus Optik issues today?

  • jwallingf Jim Wallingford (@jwallingf) reported

    My mistake. It was the Telus billing department that was closed. Support is open virtually 24/7 except for rare times when they are closed for a couple of hours for maintenance.

  • jwallingf Jim Wallingford (@jwallingf) reported

    These large Canadian telcos (Telus and Shaw) are apparently in cost-cutting mode in a big way. At the customer's expense, of course. Called Shaw TV support a couple of Sundays ago. "Sorry, we're closed". Yeah, who would have a technical issue on a Sunday?

  • TaintedVampyre Krys (@TaintedVampyre) reported

    I still don't understand how my @Bell service was affected by the @TELUS outage in #NorthwesternBC #ELI5

  • nrusse Nate Russell (@nrusse) reported

    @TELUSsupport There is a public awareness issue here: a telecom as big as Telus shouldn’t model that it’s ok to send door to door agents (whose legitimacy cannot easily be verified) sensitive PI via text messages/random Gmail.