Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 03/28/2026 22:45

March 28: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    My Telus home services have been glitchy since noon. Anyone else having issues with Telus Optik? @TELUSsupport

  • Techduderyeg Techduder (@Techduderyeg) reported

    Sounds like @TELUSsupport @TELUS employees just voted to go on strike! Don’t expect any customer service until it’s over! #cdnmedia #yeg

  • WhessGR Georgina West (@WhessGR) reported

    @TELUSsupport why is Telus support chat off? So bloody annoying.

  • asadyyc Asad Chaudhary اسد چوہدری (@asadyyc) reported

    @gccarra *Some of us are having Telus/Crave subscription issues and didn't watch Ep 3 yet*

  • Suppy86 Sean Uppy (@Suppy86) reported

    Must get rid! Of #PCFinancial absolutely the worst lie ever! Trying to pay all my damn bills for the first time with my new internet service etc and PC will only let you make payments to the big Three telecommunications carriers Bell,Roger's and telus. . . I was hoping to

  • MarcBut33195562 Marc Butler (@MarcBut33195562) reported

    @TELUSsupport Need to report again my telus email not working again, been on and off for 4 years. I know someone is looking into this they called to ask if any changes. According to the internet, my email doesn't exist. Tried calling but over 2 hour wait and there's no call back. So waiting

  • beidsvik Bruce Eidsvik (@beidsvik) reported

    @TELUS - great service, two hours on hold to not get a problem fixed (across two calls). Can't hold a call on the TransCanada from Calgary to Banff, let along Banff to Kamloops, and yet, we have the highest rates in the world - well done @telus and @CRTCeng

  • Synchr0_Myst1c SynchroMystic (@Synchr0_Myst1c) reported

    @TELUS Literally worst customer service. What happens when companies cut costs by implementing redundant automated phone systems and move call centers to 3rd world countries and paid peanuts to read a script rather than pay people in NA who actually understand technology

  • salaambataan A (@salaambataan) reported

    @TELUS @TELUSsupport the issues persist. it’s has been two months and STILL the cameras don’t capture eveything. my home door was open and the alarm rang but no call from telus or the police checking on us. i used my points for this and still not help!!!

  • StuartJ_ Stuart Johnston (@StuartJ_) reported

    Huh. So have been on hold for almost an hour, waiting for @Rogers so-called 'loyalty dept' rep to chat with me. Recording 50 minutes ago said my call was next. Great customer service this is, especially from the 'loyalty dept' right? @Bell @TELUS is looking better all the time!