Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 10/16/2025 11:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ryderseashells Honey_Ryderseashells (@ryderseashells) reported

    @ExpatRepeat Nobody comes inside my house because I never invite anyone, though I've had my two friends visit on my back deck by entering from the backyard. Only Telus has been inside to fix the internet & they had reminders for us to be masked.

  • Sam_J Sam_J (@Sam_J) reported

    @TELUS why is it, that everytime, your phone number encourages your customers to use the virtual assistant/website, only to be told they can't help me and I have to phone in?

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • CountryMusicEmo EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Well I was going to upgrade my @TELUSsupport plan (internet & add TV) so I could get the 55" Samsung TV but it seems like the rep that was helping ghost'd me. Great Customer Service @TELUS

  • yaynewfriend @Daria@Equestria.social (@yaynewfriend) reported

    @buggy37622447 @shakepay Koodo might not work with it, given that Koodo has abysmal phone support, they're the cheapass Telus brand and Telus needs to be called to manually add your card. But once they do that, you can use it going forward. :)

  • angelangienash Angie Nash (@angelangienash) reported

    @shawhelp you have no customer loyalty appreciation. I’m appalled at the disgusting treatment I got after being a customer for 23 years. What a joke! Turn ur nose up after I described my grief and depression. GO ANYWHERE BUT SHAW- DONT LEAVE TELUS

  • Koleffwest Koleff (@Koleffwest) reported

    @vegaskev @vegaskev I learned a little about how to demand excellent service and satisfaction from you. @telus avoids, obfuscates, delays, lies and frustrates.

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @C19WorldNews Worst? My vote goes to Telus. Haven't flown Air Canada much, because they are always the most expensive choice.

  • Trash_pockets LIT HENRY (@Trash_pockets) reported

    Tell me why ******** telus is charging me for being past due on bills when I've been on time every single time?????

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @ScholerinED Sad to say I had to give Telus guy a mask AND show him how to put it on (he put on upside down at first..WTF? 😳). This does not surprise me.. they have all been told the pandemic is over! 😡😡😡