Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/17/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Todd_Janes Todd Janes (@Todd_Janes) reported

    @TELUS thanks for the absolute poor service. I waited on hold for an hour to speak to a person who after 20 minutes transferred to your customer care which them a message told me they were closed!!!! So awesome. Please make this right.

  • b4i4gt2 Charo (@b4i4gt2) reported

    @TELUS I’m frustrated. I had appt. to get internet last night tech no shows. I call say tech is coming, tech no shows. This AM I call in, and am told don’t worry we will get you a priority appt tomorrow. Feeling like you don’t really want a new customer. #behonest #shouldistay

  • boocoupe BLC (@boocoupe) reported

    @Diver_Doc @DrNoelGrisdale @GoAHealth I was on hold for 46 minutes for Telus home phone tech and listened to the same ad. After multiple calls and texts confirming they would be coming to my house today to fix my phone service...crickets. No one showed up. I cancelled my telephone service after 40 years with them.

  • BadArtBean Bean Boy (@BadArtBean) reported

    @TELUS That **** look like the fortnite cube

  • trapjaw17 El Hombre Del Sac'o 🇨🇦 (@trapjaw17) reported

    @Rogers Lies! Rogers is probably worse then telus. Soon as the switch happens we are dropping shaw/rogers. Lots of lay offs coming ppl don't believe this ****. They do it everytime. **** @Rogers

  • Yeg_Girl94 Aly’s the name, hunting cons is the game (@Yeg_Girl94) reported

    @welladriansays Telus is **** and doesn’t let you cast from the app 😩

  • RaymondHarris03 Rae (he/him) (@RaymondHarris03) reported

    So, out Internet is ****. Called @telus and they said “Just don’t use it when you know other people are gonna be using it in town.” Thanks @TELUSsupport happy I pay 100$ a month for that! Here, take more ******* money.

  • springcanadian1 Mary 💙❤️ (@springcanadian1) reported

    @HarvestHillsYYC @Rogers I got Telus internet for good. Because I was already a Telus customer in good standing I got to keep my original plan which includes unlimited data. It's not dial up. It's 5g. The only thing that changed is the fact I now pay $20 a month instead of $140. $10 phone & $10 internet.

  • vanpatsow vanpatsow 🇨🇦 (@vanpatsow) reported

    @TELUS You have phoned me 4 times this week, three times during work hours. I asked a customer service Representative yesterday for this to stop, guess what just happened, I got another phone call from Telus. STOP calling me!!

  • zebraz14710086 zebra z (@zebraz14710086) reported

    @TELUS Telus is the worst company in Canada! Total ripoff