Telus outages and service status in Saint John West, New Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Saint John West, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0
May 25, 11:40 PM EDT	0	0
May 26, 12:00 AM EDT	0	0
May 26, 12:20 AM EDT	0	0
May 26, 12:40 AM EDT	0	0
May 26, 1:00 AM EDT	0	0
May 26, 1:20 AM EDT	0	0
May 26, 1:40 AM EDT	0	0
May 26, 2:00 AM EDT	0	0
May 26, 2:20 AM EDT	0	0
May 26, 2:40 AM EDT	0	0
May 26, 3:00 AM EDT	0	0
May 26, 3:20 AM EDT	0	0
May 26, 3:40 AM EDT	0	0
May 26, 4:00 AM EDT	0	0
May 26, 4:20 AM EDT	0	0
May 26, 4:40 AM EDT	0	0
May 26, 5:00 AM EDT	0	0
May 26, 5:20 AM EDT	0	0
May 26, 5:40 AM EDT	0	0
May 26, 6:00 AM EDT	0	0
May 26, 6:20 AM EDT	0	0
May 26, 6:40 AM EDT	0	0
May 26, 7:00 AM EDT	0	0
May 26, 7:20 AM EDT	0	0
May 26, 7:40 AM EDT	0	0
May 26, 8:00 AM EDT	0	0
May 26, 8:20 AM EDT	0	0
May 26, 8:40 AM EDT	0	0
May 26, 9:00 AM EDT	0	0
May 26, 9:20 AM EDT	0	0
May 26, 9:40 AM EDT	0	0
May 26, 10:00 AM EDT	0	0
May 26, 10:20 AM EDT	0	0
May 26, 10:40 AM EDT	0	0
May 26, 11:00 AM EDT	0	0
May 26, 11:20 AM EDT	0	0
May 26, 11:40 AM EDT	0	0
May 26, 12:00 PM EDT	0	0
May 26, 12:20 PM EDT	0	0
May 26, 12:40 PM EDT	0	0
May 26, 1:00 PM EDT	0	0
May 26, 1:20 PM EDT	0	0
May 26, 1:40 PM EDT	0	0
May 26, 2:00 PM EDT	0	0
May 26, 2:20 PM EDT	0	0

May 26: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Saint John West, New Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

Robert Jones (@cbcjones) reported 41 minutes ago from Saint John West, New Brunswick
There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Tennis Girl 🎾 (@Nole_fan_girl) reported 55 seconds ago
Hey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.
Annoying Canucks Fan 🏒 (@JCog88) reported 2 minutes ago
I'm paying $100+ for a phone I don't want spam callers. I won't fall for it as I'm somewhat vigilant and understand that telus or any company won't take Gift Cards as payment, but i know my Grandma or someone's mom may not understand. Its 2026 fix it.
Tobestpraiz (@tobestpraiz2) reported 3 minutes ago
Guy's I'm having issues onboarding with some of this AI website below,I have someone who promised to create an account rn on outlier mercor Handshake AI Telus Oneforma I need a help right now
MedHatRingCrew (@MedHatCrew1) reported 6 minutes ago
Really frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why
Nuck Chorris (@ofclanmcLeod) reported 8 minutes ago
@jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks
✨Erika | Kaøs.oL✨ (@xKaosR6) reported 9 minutes ago
@hcsrih I’m with TELUS and had no issues lol
Ken James (@kjames_2001) reported 11 minutes ago
@jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.
Dr Bud Prizeman (@RobertMutis1) reported 12 minutes ago
@jodyvance @TELUS It’s crappy equipment. The digital boxes are total junk. We’ve had to replace ours twice due to a variety of issues.
Canadian 🇨🇦 gal (@LaurieKane16) reported 14 minutes ago
@MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back
Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported 15 minutes ago
@pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.