Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/14/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • VerySus3 Hugo Williams (@VerySus3) reported

    @alex_n_boyd If I have to log in from the website to make it work with my Telus one more time... (I have to do it almost every time), it's just insultingly bad at this point

  • jjclak Jean Clark 🇨🇦 (@jjclak) reported

    @DougAlder @Qualifyfor I’m in rural BC. East of the Okanagan Valley. No fibre optic, no cell service. Telus has given me a $25/mo credit to make up for my ****** service. 2 MB’s some days and frequent unexplained drops. Several times a day for several minutes at a time. With the credit I pay $56. 😕

  • OD_3 OD🎬🇨🇦 (@OD_3) reported

    .@ShawInfo Internet is so freaking bad. I lose connection every day at 2 am. Can't wait to go back to @TELUS fibre.

  • AlannaWo Alanna Wong (@AlannaWo) reported

    Is there problem with landlines in downtown Vancouver @TELUS @TELUSsupport #phonesnotworking #nocustomersupprt

  • manyra Keri-Anne Lawton (@manyra) reported

    @ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.

  • MumCanadian Canadian Mum (@MumCanadian) reported

    @ChubbyChucks Yes we had it and it was terrible finally went to Telus hub works awesome 1 terabit <spelling for 135, great speed no issues

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @CRTCeng @CCTS_CPRST .@Telus threatens people with decommissioning of rural POTS and what do you do? Nothing. I'm fighting for Emerg services. You are effing the dog. Wanna help? Show you're ACTUALLY a "regulator" and not just a marketer. #CRTC

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @DougAlder There is a rumour that Telus plans to bring fiber here, sometime in the future. My problem is that I am in a very low density area, with farm fields and forest. The smallest building lots are one acre, and only on roads that are very far apart.

  • ikkonX Brandon (@ikkonX) reported

    @noahmt18 @Speirs_Official @Bell_Aliant Weird never seen anyone here with Telus

  • plafleur hugh jass (@plafleur) reported

    Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high