Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 02/02/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @JayleneTyme @tamarataggart Give me a break. As if Telus cares about any issues except their own profits.

  • waynestadler Wayne Stadler (@waynestadler) reported

    @cherry_grant @TELUS @TELUSsupport I cancelled land line, cell and internet with Telus back in 2005 and will never go back. It appears they haven't improved much.

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • shiftkicker 🌻shiftkicker🌻 (@shiftkicker) reported

    @cherry_grant @TELUS @TELUSsupport Good luck. We never managed 2 get online or phone assistance w Telus and ended up feeling "had" due to changes 2 our cable package that were made w/o notice. I'll be interested to see if they will b more responsive 2 yr very valid complaint. Cx retention does not seem 2 b a goal

  • Chnks_bg Christa (Brownlee) Kuepfer (@Chnks_bg) reported

    @Mornington1919 is the tower up and ready yet for 5G? Telus service sucks for country folks with it being down

  • JanetVanIsle Janet (@JanetVanIsle) reported

    @LilHurricaneo @mssinenomine I switched from Shaw to Telus so I could get Internet for Good. $10/mo for PWDs! It's high speed too. Daughter and I can both stream with no problems at all whatsoever. Have never had to do the modem reset thing due to connectivity issues (knock on wood).

  • besteverson Beth ❤️‍🔥 (@besteverson) reported

    @TELUSsupport @TELUS hi, our Telus emails which were relocated to gmail are now saying they’ve been deleted? can someone help please?

  • cherry_grant cherry grant (@cherry_grant) reported

    @CP_CNC @TELUS @TELUSsupport but it’s a lot more reasonable, and telus customer support hasn’t been helpful for me and I’m not into fighting anymore.

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.