Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/13/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Downtown65 Nick (@Downtown65) reported

    @AmyBeeman @TELUS @TELUSsupport This is why I left Telus years ago. Their customer service is awful.

  • MrMathewBailey Mathew Bailey (@MrMathewBailey) reported

    @TELUS offering @Norton is not even a joke. It's non existent. Logging in and interfacing should have been your priority. This is as old as 5 years. Who pays for Norton through Telus and actually believes you just automatically recieve any protection? It doesn't work like that

  • 72molflguy Fondahim (@72molflguy) reported

    @TELUSsupport so I haven’t had hydro for almost a week now because of the devastating storm that ripped through Ottawa last Say May 21. I have had to use my phone for hotspotting. I have no more high speed data. I have been a Telus customer a long time.

  • BlackBeard20096 Dan Perrins (@BlackBeard20096) reported

    @CRTCeng @TELUS @CCTS_CPRST It is. My payment history shows I pay every month on or about the first, because of odsp. Telus knows this and despite understanding the situation routinely cuts service just before I can pay. They then charge to rehook me up. It's a profit scam outright. #canpoli #onpoli

  • ArthurGallant14 Arthur Gallant (@ArthurGallant14) reported

    @longleysunsport Doesn’t help that my Telus digital TV guide says it’s airing on SN1

  • chrisinver3 Ninachrisinverarity (@chrisinver3) reported

    @fins0905 On Sprint and my Telus, I clicked on an ad to close it &Mobiversity automatically chrgd my phone co. Telus 14.99 subscription for a service I NEVER USED! Telus cannot refund me ! there are hundreds of complaints for Mobiversity on BBB. Did you get your $refunded? This is a scam!

  • 72molflguy Fondahim (@72molflguy) reported

    @TELUSsupport I would appreciate some additional data, given the circumstances. I’m now being throttled and may as well not even use my phone at this point. Come on Telus. I’ve been a good customer and would appreciate some support.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS It’s Friday and I’m happy I’m not a Telus customer anymore

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    @IAmByks Telus Health is garbage

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS It’s terrible that I’ve spent so much time with your technical support and they knew nothing of this issue. Also it would be a courtesy to let your customers know in the area because everyone’s experiencing the same problem with no idea what’s going on until they go to the Telus