Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 02/16/2026 23:15

February 16: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NanaimoB NanaimoBar (@NanaimoB) reported

    @TELUSsupport Need assistance with billing on account closed July 2022 (today October 2022). I received ANOTHER BILL today. Bill total is $0. When will these bills stop. In decades, I have had exemplary service from Telus. Family worked for BC Tel, and shareholder. WTH?

  • JonDurnin Jon of the Shore (@JonDurnin) reported

    @TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡

  • YouKnowMeAsLen Mister Nunes (@YouKnowMeAsLen) reported

    @GameTimeArt As a Telus customer, they've added NHL Centre Ice to my guide for free. Check your TV, maybe your cable provider did the same.

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • MlesniakM MLesniak_MTL1 (@MlesniakM) reported

    Hey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport Telus, is there an outage going in MTL area for 5G services. No internet on phones.

  • cbarnard82 Christopher Barnard (@cbarnard82) reported

    @telus no matter where I am in the ever-expanding Greater Edmonton Area, your service is terrible. If there’s a monopoly, then provide undeniable coverage to Canadians so that we feel value in our plans. #yeg #albertaiscalling #telus

  • Rubberduckys96 Taylor (@Rubberduckys96) reported

    @TELUS my service is terrible all the time. I live in town, I can barely get service at my house.

  • RLStar2 Robyn Starkey (@RLStar2) reported

    @TELUSsupport Someone keeps calling my phone with a number that comes up saying TELUS, and they have my name but then they hang up on me. It's happened 4 times in the last week. What gives?

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    How about Telus? Oh, no, seems they're only bothering with 128 GB, and no bonus of any sort. Okay then, what about Shaw? Of course, it'd buying the thing outright like the Google Store because service is non-existent in Manitoba, and damn, they're also only offering 128 GB.