Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/02/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsAllChoice ☥ Devan ☥ AbRAhamsson ☥ Khan ☥ Pettersson ☥ (@ItsAllChoice) reported

    @EComm911_info @COAST_RCMP That is the 2nd non-emerg Police line down in Canada. While it is not 911 outage like Telus planned, THERE HAS TO BE REDUNDANT SYSTEMS. As a 13 year Telecoms Veteran w. 5 years Systems Admin exp, I know what I am talking about.

  • LaweKurd1 クルド人の少年 (@LaweKurd1) reported

    Is #telus optictv down? #tv #yyc

  • closetofree *Michelle* (@closetofree) reported

    @TELUSsupport For the past few days, whenever I go to Netflix or prime from apps on TV, it starts to load and then goes back to app screen. My roommate already had the prime account but got Netflix through telus bundle. Not sure how to fix this issue, very frustrating. Thanks!

  • Cass403 Cassie H (@Cass403) reported

    @callunacarbon @WerdEmUp Telus does this to me multiple times a week, they never leave a message and call at the strangest times

  • Corrine44518898 Corrine (@Corrine44518898) reported

    @adriandix HELP Booking system not working. 1st appointment cancelled. Telus booking error. 2nd appointment cancelled unknown. 3rd appointment cancelled due to possibly removing vaccine from Victoria to other areas. Each time pushed back a week. How is a 70 year old to get vaccinated?

  • datruss Dᴀᴠɪᴅ Tʀᴜss ∞β (@datruss) reported

    On hold with @TELUS for over an hour. “One of our agents will be with you as soon as possible.” But support hours are now closed. How much longer do I wait @TELUSsupport?

  • aidanposting GRINDCORE GUY (@aidanposting) reported

    @intrnetdaughter @jendr0wned if you ever need a disgusting telus quote to leverage hmu i work promotions so i got stupid deals

  • tonester88 TonyK (@tonester88) reported

    @telus recently my 87-year-old inlaw was scammed by the overseas people. $170 was her long-distance bill. I took it up with your support. Her billing since well forever hasn't changed. Only because of her long-term client you give a refund of $44 dollars!!!WTF VERYBAD FORM

  • CharlyGrace6 Charly’s Mamma 🇨🇦🇬🇧🇺🇸🇯🇲🛶 (@CharlyGrace6) reported

    @guelphgirlchris @handi817 @mdnij34 I have that channel with my bundle from Telus in Vancouver. I never watch it, and wish I wasn’t paying for it, but it’s here, in Canada. Banned in the UK though, I think.

  • khalomint Minty the Undying (@khalomint) reported

    @JonLueke @balaneski Actually, that was Saturday night. Telus Support just finally responded today.