Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 03/12/2026 07:40

March 12: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DuckBrownCR Duck Brown, DDiv., DCL, MD, MPhil. 7'4 600kg Bench (@DuckBrownCR) reported

    @billgood_news @michaelgeller They're using the same model 'cosmetic' dermatologists use. You can only book an appointment for a cosmetic purpose, but once you're in, they can treat everything, e.g. you go for a "preventative" TELUS checkup and "wow, you have hypertension, let's treat it!"

  • CJRTeeth TinTin (@CJRTeeth) reported

    Loving that @TELUS piktv has just suddenly decided that I have no access to watch anything on my phone app and none of the website links are working due to "DNS" problems. TV everywhere my ***

  • GloCare Glo Nigeria Customer Care (@GloCare) reported

    @Oluvik Hello @Oluvik, I am sorry to hear this. But your line is okay and active. Kindly do manual network search on your device to select a preferred network partner: Telus, Bell Mobility or Rogers Wireless Partnership. ~Segun

  • cdnblue99 CdnBlue99 (@cdnblue99) reported

    @CityNewsVAN The CRTC needs to stop this immediately. Rogers buys Shaw then we are down to 2 horrible options, Rogers & Telus, neither of them have a ounce of customer services. It will be disastrous, we are already being robbed by their pricing, it will only get worst without Shaw!!

  • BuildThisHous Dani Maldonado (@BuildThisHous) reported

    @TELUS since we were in the states. Then last month they tacked on another $120 per line so that now our bill is $706 per month. I have been calling since the 17th to cancel. No response and I get put on hold. Hmm 🧐 so much for Customer service. Sad

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    @TELUS @TELUSNews @TELUSsupport If anyone is thinking of switching to Telus, Don't. New androids keep disconnecting from wifi. Tried all the quick fixes that Google suggests. Tells refuse to offer any help, but they graciously offered to charge us $3 a month to block data.

  • zayflex_ . (@zayflex_) reported

    @tayswizl FR and she said she wants to go to Telus because their customer service has white people and I’m like: you do know they all have a mix of everyone, you can’t pick and choose which one you want 😭

  • LittleVMills Little V (@LittleVMills) reported

    The good news is Telus is installing Fibre in Calgary and a bunch of Alberta and BC so it’s just a matter of time but, streaming 1080p 60fps might be a problem until then lol

  • bob_associate Associate Bob 🙈🙉🙊 (@bob_associate) reported

    @IanRunkle Did your internet go completely down or just the streaming get shut down? What ISP? If it's Shaw there's no way they could react quickly enough to shut you down, and if it's just the stream that'd take days, if not weeks. I doubt Telus would be any faster. Sounds like YT not ISP.

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    They said we would have to send the phone to Samsung and be without a phone while it is being fixed. They would not even refund the $20 data charge because of this problem. 2 landlines, 3 cell phones are no getting canceled because of this. Thanks Telus, switching to @Bell