Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 12/20/2025 19:55

December 20: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint John West, New Brunswick/Nouveau-Brunswick

The most recent Telus outage reports came from the following cities: Saint John.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint John TV
CanadaQuispamsis Internet
CanadaSaint John Phone
CanadaSaint John Phone
CanadaSaint John Internet
CanadaSaint John TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Don_COi Don Ellis 🇨🇦🇺🇸🇬🇧 (@Don_COi) reported

    @TELUSsupport Well more 😡WiFi issues, my wife spent another 2-5 hours on the phone with @TELUS this week. Service technician is coming out again tonight, we have been beyond patient, last chance to fix this. Canada needs to open up service, imo.

  • hillcoombsn H.coombs94@gmail.com (@hillcoombsn) reported

    @TELUSsupport what horrible service I just received at Telus in St.John’s, NL. Went there with an iPhone 11… 3 hours later came out with the same IPhone 11 minus a screen protector 🙄

  • khushidhingra23 Khushboo Dhingra (@khushidhingra23) reported

    @TELUSsupport Worst customer service Your representatives have different answer each time you call so I asked the customer support to send me the previous recording he started to cross question & while I was answering he disconnected the call. After that I couldn't connect @TELUS

  • pyhc001 Porschster (@pyhc001) reported

    @TELUS is there a network internet outage in Richmond, BC right now?

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @SAndersonshpk @Colleen90544980 @Rogers Absolutely. We switched from Koodo(Telus) to Virgin(Bell). Customer service at Koodo is definitely superior to Virgin-I despise the fake accent they use with voicemail. We won’t renew once the 2 yr contract is up.

  • mvdan_ Daniel Martí (@mvdan_) reported

    @dgryski @TELUS @threeuk do the same. I have to spend time with one of their support people about once per year. The site only offers upgrades to pay more.

  • Don_COi Don Ellis 🇨🇦🇺🇸🇬🇧 (@Don_COi) reported

    2-2 Essentially we had two WIFI networks, coming from our house, they were blocking each other; log in issues. My wife logged into our admin & fixed it! 🙌🏼 TELUS should hire her to troubleshoot/problem solve. At the very least, an account review for her time, would be welcomed.

  • TwitchManiakk1 Maniakk1 (@TwitchManiakk1) reported

    @The_Descended @LoLDev @RiotBrightmoon Sivir not synergizing with On Hit is really bad for her, she Telus on her W in TF but it has little synergy. Kai Sa should also be great for her E. But because it only has value at 100% Crit, it makes it so hard to actually put in the kit.

  • NoLogsNoCrime Ryan Clarke (@NoLogsNoCrime) reported

    @nataliepayer @as_per_danielle Shaw and Telus are the worst. I had novus when I lived downtown and it was $45 for 1gb internet. Never had unplanned outages for 5 years. With Telus I have to have 2 emails because some trash problem in their system that can’t merge my phone and internet plans.

  • Kyle11112317 Kyle (@Kyle11112317) reported

    Telus sucks *****. Just saying.