Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 02/20/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • danmatic420 Daniel DeWitt (RHW/RZ) (@danmatic420) reported

    I like how every single service provider claims to have the best network in the nation. Only one is telling the truth. The rest are literally and illegally using false advertisment. How can Bell Rogers Telus Virgin Freedom and so on All have the largest 5G network. Impossible.

  • FJKennrdy FJK (@FJKennrdy) reported

    @m_f_kennedy No I don't work for or have any relations that work for Telus. Guess I'm enthusiastic about the service. 🍁

  • BK7R Brian Roberts 🇨🇦 (@BK7R) reported

    @telus you guys have the worst service period

  • BarbaraBoyes1 Barbara Boyes (@BarbaraBoyes1) reported

    @JillKrop @TELUS @TELUSsupport HI Jill. Wondering if you can help me. I have placed several calls into the news room about the round up of wild horses in the OK but have not heard back. Lots about coyote culls but nothing about Wild Horses being slaughtered. Lots going to slaughter.

  • DaniellaVanIsle Daniella (@DaniellaVanIsle) reported

    @JillKrop Oh yes. I feel your pain. Sadly it was via a tweet like yours I finally received a call from Telus and prompt service

  • troyred Troy Red (@troyred) reported

    The entire @TELUS and @TELUSsupport structure is so broken they don’t know how to respond or resolve customer concerns. Either way, @TELUS and their #purefibre will never see another dollar spent from my family. Customers have a choice, being mistreated makes the choice easier

  • lucwolfe luc wolfe 🍁 (@lucwolfe) reported

    @Mercury869 @adamblank17 but if you dont have telus optik you can't sign in with them.

  • muncaster_david David (@muncaster_david) reported

    @Shey_SheyT @Meidas_GWN_Eh late to the chat on this. But I live in Calgary. Have shaw because I can't get high speed telus where I am. It's terrible, goes down more that a toddler on ice. If you are out in the boonies I would suggest Starlink. I have heard good things. Fast, low latency.

  • kyledziwenka6 Kyle Dziwenka (@kyledziwenka6) reported

    @Telus I lose service AT LEAST once a day. What’s the issue?

  • RobNunn3 Rob Nunn (@RobNunn3) reported

    @JillKrop @TELUS @TELUSsupport Nobody has apologized or offered and reasonable explanation as to why this is taking so long. I’m also a Telus shareholder and pretty appalled at the poor service I have received. Sorry, that’s my rant, feel better getting this off my chest, but I still don’t have internet/wifi