Telus

Telus Outage Report in Saint John West, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John West, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John West, New Brunswick/Nouveau-Brunswick 01/25/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John West, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John West and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sarbjitkaur1 Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario

    @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    **** Apple with their constant updates, and doubly **** Telus with their piss poor cellular coverage. Telus, a phone company, won’t even answer the ******* phone. It’s all computer, unless some Filapano calls to say you owe money. Sorry Babe, “No Service”, No Money.

  • CFLiP15 FLiP (@CFLiP15) reported

    @TELUSsupport @TELUS We have no cell service or internet since Sunday and no one can give us an answer on when it will return or the problem. I've lost 2 days of business. This is what we pay top dollar for? Who's going to take care of lost wages? This is affecting many here.

  • canuckistan2021 Canuckistan2021 (@canuckistan2021) reported

    @NHLFlames @TELUS Maybe if their Give-A-**** meter was higher the rest of the season they wouldn’t be in this situation m.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Constantly on a daily basis, my @Telus internet is constantly slow, pages take forever to load, wether I'm on wifi or data, both I pay ridiculous amounts for. This is ******* bullshit, I'm sick of this **** and these ****** companies doing nothing..

  • Marymoo53820286 Mary (@Marymoo53820286) reported

    @Cory_Babstock @TELUS Always great to talk to a store representative. They can usually help out instead of kiosks with their loyalty programs.

  • JGreenwoode justin greenwoode (@JGreenwoode) reported

    When trying to order a pre owned phone from telus but it wont let you but my bro tried on his account and worked🧐 &nobody from the help team can help you. Theh say let me get you a new phone. No i want the one where i dont have to pay extra @TELUSsupport

  • stellarexists Lisa (@stellarexists) reported

    @TELUS why do I never have any service? It’s constant dropped calls and 1 bar on the west end of yeg and spruce area. What am I paying for?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fagstein @Bryson_M BAI offered its service to all carriers. There was no exclusivity. It is Bell Rogers and Telus who refused to sign up because after losing the bid to BAI they wanted it ti fail.

  • zh_raja ذوالفقار حیدرراجا (@zh_raja) reported

    @TELUSBusiness Telus is not the company, it used to be, it's gone into the drain, no one should trust Telus customers service and loyalty reps. They don't have answers and they hang up. You lost the respect, period