Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/27/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kerette45 Ker E (@kerette45) reported

    Hey @telus I would sure appreciate if you would stop calling my number several times a day, only for you to hang up as soon as I answer. This has been ongoing for months. #OverIt

  • Nintendogtor Nintendogtor (@Nintendogtor) reported

    @TELUS I keep trying to report an area in Nova Scotia that says it should have 5G, but there isn’t any cell service -at all- The map won’t work and I can’t seem to report. What do I do? Building a house and Id like to be able to use my phone?

  • CgySuccess Calgary Centre for Succeeding Successfully (@CgySuccess) reported

    We are proud of being Telus customer's they are very good with the internet we support them loads

  • leftmindset Anti-Conservative Albertan 🌎🌹 (@leftmindset) reported

    @MissScarFever I'm with Bell no problems, no issues. Switched to Telus once. Bad mistake. Dropped calls, slow capped data. couldn't even use Google maps around Calgary. Went back with Bell. data works in underground parking, no dropped calls. Happy again.

  • tehowennathe Brett Morris (@tehowennathe) reported

    @Videotron Yes it's compatible. I am using a Poco M4 Pro 5G currently on Telus. I have VoLTE and I am able to roam in the US. I just know it only works on the T-Mobile network when roaming.

  • BD20224 BD2022 (@BD20224) reported

    Hey @TELUS we need cell service on the #TTC it’s 2022. If other cell providers can provide, why can’t you?

  • SpiderKushOG Spider 🕷 (@SpiderKushOG) reported

    I love Telus, our wifi is out literally every 3 days. Thanks guys. So useful and not the worst at all. You all should def not be ashamed of yourselves

  • fagstein Steve Faguy (@fagstein) reported

    The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

  • arents_nick NJA (4-4-0) (3-4) (3-2) (@arents_nick) reported

    @LeafSingh @TELUS Ah **** dude I apologize you have to deal with that awful company

  • leahdeforest Leah de Forest (@leahdeforest) reported

    @TELUS @TELUSsupport I am suddenly unable to make calls from South Shore Nova Scotia - help!