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  7. Sault Ste. Marie, Ontario
Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kirsten__alyssa
    Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @KrawcH_ @TELUS I hate them lol. Finally done with their stupid company

  • ColourMeRedddd
    #Redddd (@ColourMeRedddd) reported

    @TheOyoyoy @TTChelps The wiring is there & set up in the tunnels. Freedom Mobile users have access to it. Rogers/Bell/Telus have so far refused service in the tunnels

  • SameerApteMD
    Sameer Apte (@SameerApteMD) reported

    @TELUSsupport Recently transferred two numbers from VoIP to telus. Short codes for sms verification are not enabled for either number. Please enable short codes. I Have called and waited on hold to sort out this issues 3 times over 5 hours. So instead I'm trying this way...

  • tavisrudd
    Tavis Rudd (@tavisrudd) reported

    @TELUSsupport very unhappy to realize my purefibre bill had jumped from 90 to 140 with no change in service or overages just a contract expiry which Telus didn't phone me to renew. 60min on hold today and loyalty won't refund. Consider me an ex-customer after 20+ years

  • trinity67
    vova (@trinity67) reported

    @TELUSsupport when are you going to fix subtitles not working on my Telus Optik Tv?

  • Kebby_Kebs
    Kebby 🥐⚓🐠🕊️🪄 (@Kebby_Kebs) reported

    @MikahSmiles damn Telus being hella sus to me

  • SchwiftyMc
    CMcSchwifty (@SchwiftyMc) reported

    @AstralSpartan @TELUS Damn that sucks bro. If it makes you feel any better I won’t be able to get it either

  • BuresBlades
    Bure’s Roller Blades (@BuresBlades) reported

    @TELUSsupport Hey Telus, I have internet issues, have called three times this morning, but after prompts, it starts dialling someone to talk to and rings and rings and rings, then I get disconnected. It would be great to be able to chat to someone! Cheers

  • mrussellphoto
    Michael Russell 🌻 (@mrussellphoto) reported

    @PeterVogel Pretty sure my provider is on the Telus network and it is about the same here. Maybe 1-2 bars outside, rare to get any indoors. 2FA via text can be a real pain!

  • AstralSpartan
    Spartan Team Astral (@AstralSpartan) reported

    @telus you’re useless. Absolutely the worst.