Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/23/2026 23:50

March 23: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CodyDoner hmm (@CodyDoner) reported

    @yeahbo1 @OrvilleLloyd @TorontoStar i like this idea...The big 3 (Rogers, Telus, Bell) should be required by law to open there wireless networks for roaming if one goes down. Even at a set small fee. Companies like Interac should be required to have contingency plans and not rely on one provider.

  • spidey_steve Stephen Borsy (@spidey_steve) reported

    @I_Am_The_ICT No issues for me. For internet and phone services it affected Rogers customers and I’m on Telus so I was not affected. Credit card transactions were working fine yday, but debit transactions were not. Today, appears to be fully restored. A lot of FUD spread yday

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @MikeFaulksy @TheBeaverton You assume those major institutions wouldn’t still be with Rogers. They already could have utilized Bell or TELUS but they didn’t. Again: If Interac uses Rogers and Rogers goes down, the fact Faulksy’s Discount Data exists still helps them 0%.

  • MarkShaw24 Mark Shaw (@MarkShaw24) reported

    @PeterKellyBC We just recently switched from that operator to Shaw. As for the quality of service provided by @TELUS users would get better service if they used tin cans and string.

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus

  • makewithmeggie makewithmeggie (@makewithmeggie) reported

    @DonnaKuchma @HughSmith1209 @taimhuynh Most home phone service is internet based now. True landline is hard to find. In my area the only true landline was through Telus despite many including rogers offering home phone.

  • criticalinsert Shannon edits | (she/her) (@criticalinsert) reported

    I'm sure Bell is glad to own (what is now admittedly an extremely minimal) the remainer of the payphone network across Canada. I'm also positive that many used it yesterday for some very important calls. #bell #payphones #telus

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @mynamesnotgordy Telus: Our customer service cuts off at 5pm-if you wanted someone to answer, you should have called and put on hold before 4:30

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @biletubes @MondoAlberta @PierrePoilievre Btw I have worked in the industry for a decade. Including 8 yrs at telus. The network is the part that failed yesterday. Thats not true. SaskTel’s price and service keeps rates in SK far lower than private sector competition has anywhere in the country.

  • Jenoco1 Jenoco 🇨🇦 🇺🇦 (@Jenoco1) reported

    @Linda11119465 @strategywoman There were some Twitter jokes but it's very serious when the outage affects emergency services, interac payments, border crossings, etc., across the country. Even taxis/Uber weren't functioning properly. Luckily we have Telus internet and landline.