Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/28/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMcNeil04 Jeff McNeil (@JeffMcNeil04) reported

    All I want for Christmas is for @TELUS @TELUSsupport to fix the network issues me and others had in Cape Breton for over 3.5 mths. Ever since @Bell did 5 g upgrades. Telus still has no eta on fixing issue. Numerous complaints issued no repair no eta.

  • Twit68529048 Jimmy the Twit (@Twit68529048) reported

    @kim_siever These workers need to either accept a contract or decertify the Union and get one that is more effective, because IBEW clearly can't get the job done Obviously Telus and/or Ledcorp has had no trouble finding workers to get the job done if they can take a strike for 2 years.

  • Birdhouse7S 🇨🇦 Sandy Rice 🧶🐈🚙 (@Birdhouse7S) reported

    @motorworks88 That and their horrible customer service made me leave Telus.

  • yelgabs Yel 🚩🚩🚩 (@yelgabs) reported

    @jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.

  • moniquesaurus Moniquesaurus (@moniquesaurus) reported

    @TELUSsupport Nobody at Telus that can make a difference in the case cares. Heartless company. Horrible service. You treat your older, loyal clients the worst. I am switching to a new provider. Been with Telus over 20 years. Don’t become their next victim! @TELUS @TELUSsupport #MerryChristmas

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @TELUSsupport How can I get my ADT by Telus working again. Your tech was here and he said he had no idea. I get a flashing "FC" on the display. Meaning Fail connection ....

  • flocboutique FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • yyjcub Yyjcub 🇨🇦🇦🇺🇺🇲 (@yyjcub) reported

    @WillyWally19 Good to know. Will continue to dump my Telus accounts completely next year as they eagerly supported this crap.

  • sparago1 John Sparagowski (@sparago1) reported

    Today seems as apt a day as any for a little #loredump of my homebrew setting. Let's talk about The Sleeping. Everything in Telus is arrayed in sixes, apparently to honor the gods: Six months of six weeks of six days. Sixes all the way down. (1/?)

  • thegreenmama thegreenmama (@thegreenmama) reported

    @TELUSsupport all I want for Christmas is my home phone to work. It’s been three weeks and Telus doesn’t even show the outage on their maps. Boo.