Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/15/2026 10:50

February 15: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • siaayrom SiaAyrom (@siaayrom) reported

    @YourAnonCentral The actual problem is @TELUS where Meta has outsourced its moderation mechanism. This company is a front for the IRGC cyber army.

  • ZC27516132 ZC (@ZC27516132) reported

    @drpaulwinston @adriandix @dockevinmcleod Telus is not the guilty party here. They are just using opportunity. It's the government which has created all the problem. The healthcare system here needs an overhaul.

  • Ottermyers Ottermyers 👾✨ (@Ottermyers) reported

    @Shawhelp insane how service has been so bad lately with no internet for long intervals, tomorrow i will be cancelling my plan with y’all, step aside Shaw! @TELUS where you at?

  • lenygetdown Leny At ‘Em (@lenygetdown) reported

    I’m a Telus user, and I don’t know if these messages are only going out to Telus customers (if you use Koodo, you are also a Telus customer), or if people using any cellular service provider might receive them! Watch out though folks. Don’t click suspicious eTransfer links.

  • dblvweed Dblvweed (@dblvweed) reported

    @TELUS @RicharLisa @tamarataggart My download mpbs is at 10.09 right now! It would be faster to go to blockbuster and rent a vhs then watch Netflix on your network!

  • Loveisshort1 Maria Contrario (@Loveisshort1) reported

    @Bell Switch to Public Mobile (Telus Network) and get 20GB for $55. Use this code for a $10 credit. ML755O

  • ShannonPratt Shannon Pratt (@ShannonPratt) reported

    So @eastlink internet service is already out and I have basically no cell service at my home @telus so I guess I’ll see you all on the other side of this. #Hurricane #fiona

  • Chinook87 Calgaryvoter (@Chinook87) reported

    @AlbertaPitbull @John1MD @yesssi I would never get a Telus account.

  • MarkMe60 Mark Meunier: ⁜ #TrudeauMustGo (@MarkMe60) reported

    @Hockeygirl910 Choose your poison - Rodgers is out of service a lot, Bell consistently gets fines for stealing from customers, and Telus is a blood sucking vampire. They are all terrible.

  • SmokeCityFC1 SmokeCityFC (@SmokeCityFC1) reported

    @AavcoCup Because our "National" sports networks don't think sawker will sell in Canada.... if you have Telus as your cable provider then OneSoccer is available... otherwise you can stream on OneSoccer, FuBOtv or there is apparently a free stream on a Qatari network...