Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/28/2026 18:50

March 28: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • free2choose80 JF Bérubé (@free2choose80) reported

    @RJG989 @Mark_Goldberg @TELUS As for best infrastructure and poor quality of service in Europe it would be cool to have some evidence. I seriously doubt that Internet sucks that much in places like the UK, Germany or the Netherlands.

  • FracturedDivide Fractured Fissure (@FracturedDivide) reported

    @littlejoecart @TELUS The speeds aren't bad, but the ping time makes it unsuitable for gaming.

  • cryptotwitCND CR (@cryptotwitCND) reported

    @FeraSY1 Payments are getting weird all over the world. I buy games on Xbox live that bill directly onto my cell phone plan with Telus. Never set up a damn thing just noticed it was an option one day figured let’s try it

  • leafsweetie Kathy (@leafsweetie) reported

    Nothing would bring less stress to my life than not having to deal with terrible telecom companies on a monthly basis. This is for both of you jerks: @rogers @telus

  • LeveePeet LeveePeet (@LeveePeet) reported

    @comradeflint Did anyone actually win the first million? I’ve been waiting for a call but my cell service (Telus) is garbage… so maybe I missed it

  • twiterchitchat S D (@twiterchitchat) reported

    @TELUS if I can find a worst word than robbery…it is disgusting that Telus would charge same rate for $130 residential (1000mbs internet )(monitor/cameras)(phone) , and $130 business(100mbs internet)(monitor,NO cameras)(basic phone) what a joke it’s a ripoff

  • CArmitage12 Christine Armitage (@CArmitage12) reported

    Called @TELUS about a billing issue & found out they updated their plans last year to offer more data (3x what we have) at $30 less than what we’ve been paying. Seems @TELUS is just fine with long time customers being on expensive contracts rather than notifying of better plans.

  • niksandry MONIQUE ANDREA (@niksandry) reported

    Deadass **** Fido!!!!!!!! Why did I move from Telus… this is the reason why I left Fido in the first place 😑😑

  • micha3lhugh3s Michael Hughes (@micha3lhugh3s) reported

    @miketighe 2 questions: what are the problems that you typically ran into with Shaw Mobile, and does Telus Business offer relative good rates for small biz?

  • RJG989 R (@RJG989) reported

    @free2choose80 @Mark_Goldberg @TELUS Why do we have the best infrastructure in the world? Why is Canada the second largest country in the world with better coverage than most others? Have you been to Europe? The service is laughable.