Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/25/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ahchonglah AhChong 🏳️‍🌈 (@ahchonglah) reported

    She said "I swear Im super happy to have her here with me but I can see Im not blind. I nampak yg dia tak happy. Asyik nk marah..we did talk, but she denied it." so guys.. I guess. Be honest with your love one. Communicate secara jelas & telus. Oh my poor lil sis. Hm.

  • mghnn_jn Meghann McMurray (@mghnn_jn) reported

    Hey @TELUS I highly recommend training your call centre how to graciously accept when someone does not want to talk to them and politely declines; maybe to say goodbye instead of hanging up when you’re halfway through a word. This happens EVERY time and I find it incredibly rude

  • samelaanderson Sam (@samelaanderson) reported

    Man Telus is so so disappointing. I've been a loyal customer for 15+ years and twice they've changed my plan to something more expensive without even telling me. It's time to switch – what provider will be better? I use well under 5GB of data/month.

  • Crynic Ellieanna (@Crynic) reported

    @CapitalOne @TELUS You both are complete garbage right now. Both blaming the other for a purchase and I am stuck in the middle calling each of you to get nothing. I cannot wait for Costco to be done with Captial One. and Telus you are about to lose a brand new customer.

  • darryllevine Darryl Levine (@darryllevine) reported

    It would be like Rogers or Telus telling you that you have 5GB of data on your mobile phone plan this month, but that if you use only 4.5GB then your maximum next month is 4.5GB. There’s no way to increase it again once it goes down.

  • 19jtoews timmy (@19jtoews) reported

    Literally changing providers for my personal line and home account because Telus business has the worst ******* customer service on the planet

  • WhessGR Geena Whess (@WhessGR) reported

    @TELUSsupport wish we had more alternative solutions for internet companies. Telus internet sucks ***, I’m sick and tired of having to reboot modem. We do everything they ask, good for a week and starts having ****** connection. 🤬🤬🤬🤬🤬🤬

  • tired_elle Elle (@tired_elle) reported

    @moodyangela Are you able to switch to Shaw? I had the same issues with Telus - couldn’t stream Netflix, wifi would cut out.

  • JacqOfBlades Inanis Caelo (@JacqOfBlades) reported

    @Shawhelp cannot wait till my Shaw term is up so I never have to pay these fucki g ***** another cent for their garbage wifi. No wifi for the last WEEK and no reason why. This is constant and somehow $20 more than telus per month? ********. Im switching to tells ******* asap.

  • greenleafgeek Green Leaf Geek (@greenleafgeek) reported

    Welp we are officially switching from iPhone to android... our plans are up and we're switching carriers (because telus is SO EFFING EXPENSIVE!) and the iphones cost a MIN of $36/month on top of your plan. **** that. LG velvet here we come... wish me luck.