Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/20/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CANDYSUPERGROUP SAM MACDONALD (@CANDYSUPERGROUP) reported

    @TELUSsupport I figrd out why Telus sucks...a high tech company could integrate their divisions or at least their password systems. Simplicity would be so much better. Different passwords for Intnt, wifi, TV, PikTV, Mobile & MyTelus. Forget one, screws up all and all devices.

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @Telus @Koodo We signed up for ‘Easy Roam’ while home in BC but we have no service on Maui. Please advise how we get service!

  • RichardMacLean Richard MacLean (@RichardMacLean) reported

    @brightwhite @TELUS @WadeP I had no service at all

  • KempfFred Fred Kempf (@KempfFred) reported

    @TELUSsupport @TELUS omg worst #customerservice ever you called me and im still on hold 11mins later. @shawcable can ypu help

  • mmartelIII Maurice Martel III (@mmartelIII) reported

    @TELUS I purchased a Note 20 Ultra never got mine and S21+ on Dec 27th and not a pair either how do I get mine and my wife's buds?

  • Jdurby1 John Durby (@Jdurby1) reported

    In addition to the power being out in #yeg it would seem cell service @TELUS is overloaded as well.

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported

    @RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @TELUS our power went out for 6 hours last night & we couldn’t even call out from our cell phones cause we didn’t have wi-fi calling….we couldn’t even load the Epcor page for progress. WE LIVE IN THE CITY OF EDMONTON. What is this garbage cell service?! #yeg #garbage #somad

  • glenspen RGlen Franklin (@glenspen) reported

    @RobSomerville1 @TELUS I wish you luck with that. We had a similar hookup through what has now become BellMTS. It was expensive, slow and we periodically got cut off. I do wish you better success!

  • JanneSkytt Janne v2.022 (@JanneSkytt) reported

    @RobSomerville1 @JaneSkocdopole @TELUS Sounds like what my friend used to have about 5to10 yrs ago; Full-speed HSPA "3G" mobile data connection with rake-type antenna on the roof, pointed precisely into nearest suitable cell tower with support for HSPA signal. The antenna catches 3G waves from much farther than >>