Telus Outage Report in Sault Ste. Marie, Algoma, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jingle all the way
(@Vickietorious) reported
@moodyangela That's Telus and they lost that decision btw...but never fear, they are so hard done by they will find another way to do it.
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Commissioner Miner
(@fanCRTCProfling) reported
@CPComm @peternowak They'll only look at it again if other telco's (or flankers) start it, meanwhile telus can continue the added charge for the majority of Canada where the law allows it (outside of QC) CRTC also refused to look at other issues.
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Gordie 🇨🇦🇺🇦
(@TriboGord) reported
Dear @TELUS you no longer have the worst web based customer experience available. That title now belongs to @dynaLIFE
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BumbleBee Tesla Stinger🇨🇦
(@Tesla_Stinger) reported
@DriveTeslaca I have the same problem and was told by the service centre that Telus has yet to assign an eSIM to Tesla cars. I was just at the service centre this past week Thursday and was told to patient that it might take a bit of time due to back log from Telus. Got my car mid Oct.
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Pucksvancouver
(@pucklesswonder) reported
@burrows_henrik @jaz_lottay @TELUS Same here, been with Telus for most of the last 20 years & haven’t had much to complain about, internet got slow a few times & they fixed it remotely pretty quickly. Is it a random fluke? Location? Equipment? Weird…
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Dissident Aggressor
(@ChromeMonster) reported
@CTVNews @TELUS An oligopoly trying to get more money from consumers on top of their oligopolistic pricing. What a bunch of ***** scoundrels. I’ll never switch to this company.
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Mo
(@mogrant61) reported
@Jimatsunrise @dubsndoo That would be the banks decision to not hire enough people. They could fix that, easily. I think the worst ones are the phone companies. Telus, Bell and Rogers have absolutely horrific wait times. Hours and hours. And something they also could fix if they wanted to.
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Cindy Cavanagh
(@CindyCavanagh2) reported
@telus purposely muting & not answering calls for 2 weeks, @MLA_Danielle @shaw not legal! Neither is giving customer cost & changing. Me!
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Jackie Seidel, PhD
(@JackieSeidel1) reported
@TELUS what if tech doesn’t show for repair appt? I need to leave. Your “agents are helping other customers” & I’ve been on hold for 25+ minutes. Last weekend was on hold for 2 hrs for mobility issues & 1 hr for internet tech issues. Tired of your hold music & corporate bragging.
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Corissa Boehler
(@CorrissaBoehler) reported
@TELUS I am STILL waiting to get through to someone in the EPP Billing department. It should not be this hard to talk to someone. It has never been less than an hour wait for at minimum two weeks!