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Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ParkHillTeam
    ParkHillTeam (@ParkHillTeam) reported

    @TELUS why is the cell signal so terrible in Peterborough, ON (especially north end?) I get better signal in rural areas than in the north end of city. It's been this way too long now, and I pay too much for no signal.. seriously, whats up?

  • DReay
    David Reay (@DReay) reported

    @marionetta @MondeeRedman @TELUS Keep track of the time. At the end of the resolution of your issue bring it up. Put a dollar value on your inconvenience and ask them to fix it.

  • Aroundtheglenn
    PBJ (@Aroundtheglenn) reported

    @Koodo @Telus What’s up with your service in Central Alberta? I’m not in the boonies & I got ONE bar at best. Try to make a call & I get a “Call Failed” message. WTF? Do I really need to go back to Bell?🤬 And this tweet only went out cause of wifi. Repeat WTF?

  • jestjenny
    Jen (@jestjenny) reported

    Why does #telus internet constantly go down????? Why am I still with this company? Ffs

  • Insidethewalls1
    NonsenseAbounds (@Insidethewalls1) reported

    @Stephen_Andrew @TELUS In-Camera deal 'cooked up' by this Council to net returns on public lands downtown with a corporate entity. This land was not available to anyone but Telus Corp. You also went In-Camera again on 'staffing' issues, just like the Council before you were on it #yyj #yyjpoli #trust

  • abstractica
    Dr. Elle aime de cosmos (@abstractica) reported

    @cruise_peter Ohh that makes sense. I didn't know there was an option beyond the smartphone type. Interesting. My dr office has been trying really hard to get ppl to sign up for online accounts and I put my foot down. I don't trust Telus Babylon either. I've had enough of it all. _enough_

  • MartaSkky
    Marta Skky (@MartaSkky) reported

    I used to love @TELUS but then they sold me a lemon of an iPhone and refused to take it back! 2 months in and my battery dies at 3-hours on the mark. I regret pulling my staff from @Bell and @Rogers to now have to deal with this BS #corporate #fail

  • Tonycuomo4
    Tony.cuomo (@Tonycuomo4) reported

    @telusmobility it sure sucks when you wait online for an hour and you hang up. Thanks for nothing telus

  • WilliamCalamari
    William Calamari (@WilliamCalamari) reported

    @Shawhelp if you are contracting out third party companies to get your customers to sign a contract, please vet them because their CS agents are rude and also hang up in people faces mid sentence. They are tainting SHAW's reputation and make me wanna switch to @TELUS

  • lilyfivenumbers
    shark wife (@lilyfivenumbers) reported

    also wow, reading that, telus really doesn't give a ****. shaw would send you threatening paper mail about it, but legally they don't have to do anything more than pass on the attatched notice to the customer anonymously