Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/27/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @TELUSsupport Telus: “Get a phone for $0 down, free shipping, and pay $X monthly on top of our already expensive plans ONLY if you agree to return the phone in 2 years or pay $580 to keep it. Oh, plus, we’ll charge $200 in tax upfront, even though you agree to give the phone back.”

  • ThePlZZAGuy Prabhjot (@ThePlZZAGuy) reported

    @seensjet Ive never felt a tweet so much. My streaming service is now faster than telus cable.

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS 3. Today my husband after chatting with service online he was told they were unable to help him. After waiting for the call-back, the person on the other end of the line, just kept saying he couldn’t hear him and hung up. After being life customers, this is unacceptable

  • jasonkovac3 Jason Kovac (@jasonkovac3) reported

    @TELUS @TELUSBusiness you guys do nothing and don't give any Black Friday Deals for your existing customers. what a shame. what i heard from support tell me is that Telus LOVES to bring in new customers and give them amazing deals, but what about treating you existing ones. 😢

  • curiosityone ali mohammad (@curiosityone) reported

    @thenorthaspoken I am in Gaspè Quebec, I am working for Telus Quebec now, and traveling in Quebec is my part of job, I have wavier for lockdown in Quebec, which won’t work in Ontario, and Ontario is going into lockdown from tonight. So it sucks.

  • AndrewCooke10 Andrew Cooke (@AndrewCooke10) reported

    @TELUSsupport Trying to set up my telus home security profile, but can't complete the registration. Doesn't recognize my phone number or postal code. Help!!

  • KrazyBoarder Carl with a K (@KrazyBoarder) reported

    @PeeJayAitch @TELUSsupport We also seem to have terrible service within our home with our box. Also with Telus.

  • punjaban_ca Jo wa (@punjaban_ca) reported

    @TELUSsupport I had reported an issue with telus security system. We had a robbery at our place and no alerts were issued by telus security system. Tech came and said they will change some devices as old ones r not supported. Part 1

  • jr_knit JR-Knit (Ryan) (@jr_knit) reported

    @TELUSsupport is Telus Pik TV having issues today? It isn’t loading at the moment on my Apple TV?

  • cuwudi fucking bnuuy (@cuwudi) reported

    telus is so ******* beyond garbage i hate this ****