Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/25/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustang80 Clint (@Rustang80) reported

    @elks @TELUS ****, I came to Canada to be 2-5?!

  • kannibal25 Terry Thomas (@kannibal25) reported

    @darthvanderlaan @TELUS All telcos are like that though. I'd suggest contacting their customer retention or loyalty team to see what they can offer you.

  • Palmateer29 Jonny Palmateer (He•Him)🤘🇨🇦 (@Palmateer29) reported

    @gmbutts @Rogers I was with @TELUS for YEARS. Got tired of the horrible service. Moved to Rogers earlier this year. No real problems so far (knock wood). If they end up tanking it the only other option is Bell. Urgh...

  • markkossek Mark Kossek (@markkossek) reported

    @koodo Don't worry too much about it though. I'm going to look for a different mobile provider that has a real human customer service option too that isn't under the @telus umbrella.

  • LJ_Monster LJ Goalie Monster 🥅 (@LJ_Monster) reported

    @darthvanderlaan @TELUS Also a telus customer. And it always blows my mind that companies will throw money to get new customers but do so little to keep existing ones…

  • lovesguitar Jared Goertzen (@lovesguitar) reported

    @elks @TELUS “Losing to the Redblacks still feels better than playing for that team down south.”

  • Saintly_too Lea Brown (@Saintly_too) reported

    @TELUSsupport to say I’m confused by my bills is an understatement. To be charged for a service I didn’t request is confusing. Is this how you do business, @TELUS ? Wish someone had warned me. #duped

  • ryantyke Wine Guy (@ryantyke) reported

    @RenDan81 @TELUS When we called to cancel the Shaw guy was surprised at how much we were paying for what we got. And we had numerous problems. #goodriddance

  • JordanGMTL Jordan Gentile (@JordanGMTL) reported

    @gmbutts Come on over to TELUS! Top customer service.

  • MedBel645 M.B (@MedBel645) reported

    @TELUS 5G is useless ... The range is **** and nobody need to scroll Facebook faster to get ... Noting