Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/20/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUS TELUS (@TELUS) reported

    @valid_heart_art Hi Val, this feature is free! To turn on call control:Login to My TELUS Plans & Devices>Select the user/phone number that you wish to modify>Select the Call Control tab>Select Start Using Call Control>Select the Call Control toggle on/ turn on call control. Hope that helps!

  • Elise1821 Elise Kwan (@Elise1821) reported

    Wow @TELUS not impressed. someone called to say since i'm a loyal customer, they want to give you a free phone upgrade. I said I don't want an upgrade and my phone is not with telus only for the telus person to say, why ******** did you let me talk about it. Swearing not cool

  • andrew00654110 Andrew (@andrew00654110) reported

    @MooseBeSocial @Shawhelp Careful if you cancel with Shaw. They didn't send me a final bill with a correct total until after they sent it to collections. They said I should have over paid them beforehand so this didn't happen. Telus isn't great but better than trying to screw with your customers

  • SoloFlow786 DAPPER DON DHARSHI • K A M I L • (@SoloFlow786) reported

    @EdmontonOilers @ScotiabankArena Between the Oilers deciding to just shutting off their brains for 3 minutes straight and the zebras absolute refusal to let the Oilers have a PP I now have a broken telus remote.

  • HiddenPrisoner Hidden_Prisoner (@HiddenPrisoner) reported

    @bushcrafter79 Telus key&talk was shut down from us & Canada gov because it wasn’t as traceable as cell phone and the ability to notify a large groups easily

  • Motomom128302 Motomom (@Motomom128302) reported

    @spikestabber We still have cable unfortunately it’s through Telus which is the only service where we are

  • HockeyCarmen Carmen (@HockeyCarmen) reported

    Why does Canada West TV on Telus never work for me? I just want to watch @MRUCougars WVB!!!

  • susubee7733 susu (@susubee7733) reported

    @TELUSsupport All the Technicians are good. The problem is, that Telus and machines go down, every one month, all the machines go down. I had to pay the last man, $150. Then a few weeks or days, the machines go down again. I keep expecting it now. But its a pain. Is it a neighborhood thing?

  • MeisterRodgers Meister Rodgers (@MeisterRodgers) reported

    i have been playing around trying to fix this Pigeon issue for a long time, please, excuse my excitement, but i have not seen any other solutions that work, after searching and still finding nothing, i #persist and end my day with a win that is why TELUS loved having the real me

  • aggieloveseggs Aggie (@aggieloveseggs) reported

    @Franks_Five Have I ever told you how much we pay for unlimited data here? In all seriousness, this is absolute crap service from Telus, yet sadly unsurprising. :(