Telus outages and service status in Sault Ste. Marie, Ontario

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mathieu Labonté (@voteLabonte) reported 4 minutes ago

  @jkenney Why are people so hell bent on trying to get Healthcare™ brought to you by Telus, Bell, Rogers, and Loblaws? These are objectively **** companies who exist in part because of government protections against fair competition. Fair to look at their track records and say "nope".

• 
  sarah (@trainsgirl) reported 5 minutes ago

  @RainGloaming @miaaowing I never manage to make it work but Telus still lets buy things off Google Play by adding it to your phone bill.

• 
  Roger Loves Music (@MusicMan1730) reported 7 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  TELUS (@TELUS) reported 7 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Garth Grimm (@grimm_garth) reported 15 minutes ago

  3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

• 
  Reiko Koyama (@reikokoyama79) reported 16 minutes ago

  @TELUS LMFAO. cute response. Yes. You've responded. I've now gone 9 days, unable to get someone to actually process the claim. My last phone, I was told I had to go INTO a telus location, to verify my identity, and they wouldn't transfer or do anything for me. Fix your broken system.

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 18 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport

• 
  Carson (@CarsonTalkMoney) reported 19 minutes ago

  @BoomerDivvies @TELUS Is that a cell phone provider? I have never heard of them

• 
  Pelch61 (@I2LENS) reported 19 minutes ago

  @Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?

• 
  ✨🌈 Quinn 🇨🇦🇫🇮🏳️‍🌈 (@pewpewpew) reported 24 minutes ago

  @StephenWickens1 @HydroOne Apparently Telus’ outage map does as well