Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/17/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Allabyb Brandon allaby (@Allabyb) reported

    @PeeJayAitch @TELUSsupport That’s so weird I’ve never had an issue with Telus. Maybe you need a new modem?

  • jburd1905 jbird (@jburd1905) reported

    @TELUS just kept me on hold for an hour to then hang up on me and gave me no call back option to begin with. Just for me to call back to have to sign up for call back and wait another hour

  • FUCKYOU2GRANDMA $@!%*?¡ (@FUCKYOU2GRANDMA) reported

    has anyone’s telus wifi been extremely slow lately

  • KidsvsS Drew67 (@KidsvsS) reported

    @TELUSsupport i just signed up yesterday morning for your black friday EPP byod plan, I have not even received a confirmation email, I have no idea how long shipping will take to get my new sim card. Im a new customer in the dark already. Not a good way to start Telus!

  • BSentone Bruno Sentone (@BSentone) reported

    Hey @TELUSsupport @TELUS 2 days in a row trying to call support without success. $800 overcharged more than 2 hours ON HOLD. Care to share why the terrible customer service ?

  • bam1016 Brittany Mitchele (@bam1016) reported

    @TELUS is forcing people to go to their stores during a lockdown just to continue a plan with them apparently..not a good look Telus..... 😬 we’d rather cancel #stayhome

  • MrMoonshine1974 Cory S. Laybourne (@MrMoonshine1974) reported

    @EmilyInKamloops @TELUS It is a crappy commission only job at that too. You should read the reviews for it on Indeed. Utterly brutal. I turned down the job after going through the interview process and finding out first hand.

  • BrendanRyder Brendan Ryder (@BrendanRyder) reported

    Shout out to Telus btw. 5 weeks ago I ordered an iPhone 12. Last week I inquired about the shipping delay. Agent on the phone said he could cancel my order and get me the pro max instead. Said he would call back. Never did. Canceled my 5 week old order and didn’t make a new one👌🏻

  • Garry_S the_film_guy (@Garry_S) reported

    @NHLfromEdmonton @RogersHelps @TELUS The only problem I have had with Rogers, which isn’t really an issue is I got a great plan through retentions a few years ago and it is so good I’d lose money going to any other plan, so I can’t upgrade my phone cause I’d lose my plan

  • CommabSteven Steve Camod (@CommabSteven) reported

    @nationalpost Amazon operating like a telecom company. New recruits are treated offered the world until they are stuck, then seeya later *******! Not sure that’s a model I would be following. Am I right @TELUS Shaw Rogers etc