Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/04/2025 12:00

November 04: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigArsenault1 Craig Arsenault (@CraigArsenault1) reported

    @RogersHelps There’s a reason I’ve switched my family’s cells to Telus and I guess soon to be home wifi / cable switching to Bell. Roger’s service and appreciation of its customers is 100% non-existent

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre I don’t doubt that a regulated utility can be an innovative industry leader (e.g. SaskTel). But I believe market competition ensures all others have to catch up to the leader. I don’t know why Telus/Rogers/Bell are consistently so bad but I think it could be lack of competition.

  • chrisalecanada Chris Alemany 🇺🇦 🇨🇦 🇪🇸 (@chrisalecanada) reported

    @VE7PMD @TELUS Nice. Not bad. Notice it is new activation only. Likely contract too?

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • euph312 Paul Routledge (@euph312) reported

    @TGCTS I have Telus. Signal was down to 4G, 23km south of Brandon right by the Bell MTS tower of all places when I was for a bike ride not too long ago!?!?!

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @ECCCWeatherBC So you rely on Rogers network when Telus is headquartered in BC

  • meilach Sam Meilach (@meilach) reported

    @CTVNews Why couldn't Roger's temporarily transfer all customers to Bell or Telus in such an emergency?

  • crosswisenow Crosswisenow (@crosswisenow) reported

    @VivianBercovici Three major mobile network operators are Rogers Wireless (10.6 million subscribers), Bell Mobility (9.0 million) and Telus Mobility (8.8 million) not 2

  • living_marble Mary Gillis (@living_marble) reported

    If you think Telus's website is glitching right now because so many people are switching from Rogers... Nope. The Telus website has been glitchy and sending me to "bad gateway" screens for the last 3 days. They're just an internet provider who don't know how to run a website.

  • living_marble Mary Gillis (@living_marble) reported

    Thought today it is worse, before I could at least eventually login to my Telus account as long as I kept trying, now I can't.