Telus Outage Report in Sault Ste. Marie, Algoma, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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viren scrolling stars
(@owndestined) reported
@TELUS hey Telus can you help me with the bill of extra charges for no reason
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Markham Hislop
(@politicalham) reported
Our @Telus cell service is awful (1 bar), which is why I so appreciated this little irony from a cell call just moments ago. Me: Hello. Reply: Hello, this is Jacob from Telus Mobility... ...and the cell service faded out, ending the call.
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RGlen Franklin
(@glenspen) reported
@RobSomerville1 @TELUS I wish you luck with that. We had a similar hookup through what has now become BellMTS. It was expensive, slow and we periodically got cut off. I do wish you better success!
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Barking flooferson
(@winstyfloof) reported
@ahmasonx @TELUS Same it was ridiculous. I even switch my phone to 3G but nothing. My wife is on freedom and she had no problems.
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The Sudsy Scoundrel🍻
(@badmonkey68) reported
You know what is going to make my call with Telus support better? Waiting 45 minutes on hold to talk to someone that I know will not behelpful. And I didn't tag them because tweeting doesn't help either.
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Amanda Rozon
(@ahmasonx) reported
@TELUS our power went out for 6 hours last night & we couldn’t even call out from our cell phones cause we didn’t have wi-fi calling….we couldn’t even load the Epcor page for progress. WE LIVE IN THE CITY OF EDMONTON. What is this garbage cell service?! #yeg #garbage #somad
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bradwmtl
(@bwebmtl) reported
@TELUSsupport hi Telus, I’m stuck out of country and trying to fill out in app request for assistance with my bill, it keeps saying technical issue… and I can’t call you…
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WestEndSteve
(@micolinos) reported
Hey @TELUS @TELUSsupport Why do you start charging me for use of your service days before I receive the SIM card? Please explain.
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Richard MacLean
(@RichardMacLean) reported
@brightwhite @TELUS @WadeP I had no service at all
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Amanda Rozon
(@ahmasonx) reported
@bradcedm @TELUS Thanks Brad but it’s been like this for 3 years and normally we are fine but it was clear we need a solution if things happen in the future. It became more evident during the outage that we need a signal booster or something as we won’t be able to call anyone during an outage.