Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (25%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Cindy Lyoness has her #2nddose (@CindyLyoness) reported 5 minutes ago

  @mini_bubbly Oh wow.... Good for you... my brother out here has had alot of issues with Telus.. I am going with Shaw when i move into my apartment in Sept.

• andy (@xj6response) reported 7 minutes ago

  @TELUSsupport Thanks for that. My friends that have Rogers said that this issue has been fixed with rogers. Why not Telus? This is ridiculous

• P🕵️‍♂️KKEN (@pqkken) reported 9 minutes ago

  @elapidd @TELUS okay wtf man

• Samantha Parton (@SamParton) reported 12 minutes ago

  @RogerParton Spent almost 2 hours on hold w them Monday trying to solve terrible internet. Telus tech has been here for 3 hrs. He's having problems trying to rig up my new internet. He called Telus for support and he was on hold for over an hour. Even their employees can't get service!

• Jax 🐎 she/her (@JaxSargette) reported 14 minutes ago

  Dear, @TELUS - extremely frustrated with your online service today. Talked to one agent who couldn't help me, directed to another, then chat cancelled. Now I can't talk to anyone. Not cool. #FAIL

• Yoted on god cuh (@YoteedYo) reported 15 minutes ago

  @TELUS i hope you go out of business and rot forever as a company holy ******* **** you're so ******* teribble i hate you so ******* much how hard is it to be as bad as you are

• KAG (@KAGWWII1944) reported 19 minutes ago

  @Rogers I am (regrettably) a Rogers customer and I can say from experience that your network sucks. I had much better service at Telus. Going back soon.

• Michael Smit (@msmit) reported 22 minutes ago from Vancouver, British Columbia

  @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

• Nichole Rintoul (@NicholeRintoul) reported 22 minutes ago

  @TELUS someone contacted me and offered me to switch providers, we were halfway through registering, she had a problem said she would call back in two minutes and that was weeks ago.

• Will (@LurkingLogger) reported 22 minutes ago

  @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus