Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (56%)

2. 

   Phone (20%)

3. 

   Wi-fi (11%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• New Stevie (@Scubasteve_1981) reported 3 minutes ago

  @TELUS why don't I have service in Nova Scotia? Is there an outage?

• daftJackal (@daftJackal) reported 5 minutes ago

  @MobileSyrup No, I'm not changing anything. *BUT*, my setup already has cross-carrier redundancy. When Rogers went out, I simply tethered to my Telus service.

• brainbah (@brainbah1) reported 5 minutes ago

  @scott_robb @Kirsten_Hume that's my normal service from @TELUS. I had to buy a booster for home and vehicle just to be able to use mine. inside the house is -120-130db and 0 asu and outside it's -115db-120 and 5 asu

• Joel Racicot (@joel_racicot) reported 7 minutes ago

  @spencerbennett1 @jwporteous @JJ_McCullough Rogers, Bell & Telus are an oligopoly with limited competition (prices across carriers mirror each other) and, IMHO, collusion. Limited accountability for the damage to the economy that something like the Rogers outages and risible compensation.

• Pri (@priyiy) reported 7 minutes ago

  @MrsPitbull Yes, I was a long time Telus customer until I switched to Rogers a few years ago

• Douglas Tr0n Soltys (@tron) reported 10 minutes ago

  First, on why 911 calls didn't go to other networks with Rogers down. It's due to the nature of the failure: - if the radio network isn't available, Rogers customers fall back to Bell/Telus on local roaming - Rogers network was still up but nothing could connect, so no fallback

• NateTrades (@NateLikesAMC) reported 12 minutes ago

  @MobileSyrup Switching back to Telus after my contract ends this summer. I have only had issues being with Rogers. I don't know what possessed me to switch providers. Oh well lesson learned.

• Marie Boyce (@MarieBoyce7) reported 12 minutes ago

  @scott_robb @Kirsten_Hume Pretty sure she’s referring to the lack of choice in Canada. If that happened in the States it wouldn’t shut down their economy for over 24 hours… We have Rogers and basically Telus. One goes down and it’s pretty much 50% of Canada goes down with it..

• brainbah (@brainbah1) reported 17 minutes ago

  @scott_robb @Kirsten_Hume @TELUS Yes they are!! But trying to get them to fix it is not working out so well for me lol

• Erhan Atesoglu (@pcmwave) reported 21 minutes ago

  Remember @telus is the company that asked the government for a $ 2 billion refund after getting screwed by the CCP. Since @JustinTrudeau is in power, I'm sure he was absolutely fine with it. Anyways we won that war 18 months ago, supply chain issues? Blame Justin.