Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/16/2025 10:55

December 16: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GucciiiJ ♍️ (@GucciiiJ) reported

    Def thinking about giving TELUS they **** & find a new job they annoying

  • Dharani24440605 Dharani Kumar (@Dharani24440605) reported

    The device is Samsung Note 20 Ultra and i explained the same to Telus and Mobility support also. But they dont care what customers say. They go with Courier what they say. I asked them if i have received the device i should have activated it and asjed them to check the IMEI

  • NelsonTransit Nelson Transit (@NelsonTransit) reported

    Alert: 🚌On Tuesday January 18th 2022 Telus will be doing an emergency cable repair between 9:00am and 3:30pm on Hwy 3a near Greenwood Dr. . Our busses may be slightly delayed as traffic will only have one lane through this area. Be extra cautious when getting on and off the bus.

  • lacedwithlies мelanie (@lacedwithlies) reported

    Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @vancouverkelvin Hi Kelvin! That is a legitimate TELUS number but that's typically an inbound customer service number. Have you spoken to anyone calling you from that number?

  • crewcred Don (@crewcred) reported

    @TELUSsupport I keep losing internet and now 2 iPhones are garbage because lost connection during update. Thanks @TELUS , you just keep getting better.

  • IndignantSapien Call me Karen (the twisted sister) (@IndignantSapien) reported

    @Davar_Echad Do ATT (Telus here where I am) full blackout pricks No Rally / cannot even see Twit media Gifs tonight They’ll just make me work on my version of Propoganda

  • TO__IP TO__IP (@TO__IP) reported

    @TELUS for the love of god please stop using @UPS_Canada to ship your freight. They are absolutely horrible!

  • dork_tales Dork Tales (from the dorkest timeline) (@dork_tales) reported

    No Deadlands today because I'm still waiting for @TELUS to fix the internet line they said they'd fix yesterday. Sorry folks. Hopefully it'll be fixed by the time we're supposed to have Witchlight tomorrow. Working from home can be a real pain. @TELUSsupport

  • dandoozled dan (@dandoozled) reported

    @Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.