Telus Outage Report in Sault Ste. Marie, Algoma, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@JFN1971 Yep. An they never kill their Own. Any 5 tier Company is the same: Telus Canada + City of Calgary have same number of employees. It takes 5 tiers of managers to do the work. 5 levels away from the Customer.
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Lainey Boggs
(@_LaineyBoggs_) reported
@jeterfan28 @TELUS @TELUSsupport I have an android and I use the block spam option on my phone. I rarely get calls now. I have been with Telus for over 20 years. Sorry you're having such problems.
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Mehul P
(@munnoob) reported
@TELUSsupport our wireless signal in Walker lakes @CityofEdmonton is terrible telus needs to invest in some wireless tower. Barely get 1 bar on multiple telus devices.
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Dawn Chafe
(@ABM_Editor) reported
Once you sign a contract with a cell phone provider, can they LEGALLY increase your monthly bill by $5 more than your contract - no additions or extra service. @Telus just upped my bill for no apparent reason other than (says customer service) "we give you good service"??
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Stealth_Camper
(@Stealth_Camper) reported
@TELUSHealth @TELUS @LifeWorks I'd be thrilled if I didn't have to wait 2 hours on the phone for customer service
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Joel Mollan
(@jmollan) reported
@RedDeerAdvocate It’s bad in Westlake! Residents can hear the recipient, but the recipient cannot hear the resident. Telus advised Westlake & West Park are noted problem areas. From Heritage Ranch to Gary Harris and Taylor Drive to Highway 2, is basically a dead zone. No calls and no data.
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lizzadeth
(@lizzadeth) reported
Hey @TELUS I’ve been trying to set up a @TELUSBusiness account for internet for my non-profit charity since the beginning of August. I keep being told the address needs to be qualified and someone will call me back but they never do. Help? @TELUSsupport
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Just a girl with “opinions”
(@NavyPrism) reported
Excuse me @TELUS I love that I can make my kids schedules and shut off the wifi to their ****. Love it. But here's an idea. I want a throttle. I want them to get just enough internet to load a show then buffer for five minutes eventually getting mad they turn it off themselves
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Chris
(@Chris_t8306) reported
@TELUS unacceptable service on the phone. Horrid.
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Sam Rocha 🇺🇦 Texican in Canadia
(@SamRochadotcom) reported
So, @TELUS calls to offer a new set of promotions and I agreed on the condition that I cancel some of the things I presently have. They say I can call to do that separately but it will all be fine. Now, 7 transfers/calls in, they cannot do it. What a joke. @TELUSsupport