Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Sue Today (@SuePBC65) reported 5 minutes ago

  @Rogers greetings. I have to say thks for 22 years of great cell phone coverage. Unfortunately I have to change carriers bc at 69 I wanted to use the new security bracelet + you need a Telus cell phone. It was not my plan to stop your service, but living alone I feel safer. Thx

• Jim "The Canadian Patriot" (@jim_thepatriot) reported 7 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• Ali Aydin Karaca (@_aa_k) reported 8 minutes ago

  @TELUSsupport @TELUS In the first call Csr told me that normally Loyalty team can handle this issue but he gave me a favour and solved it his self. Actually couldn’t!! For the second month’s call Csr forwarded my call to Loyalty team and they apologized and solved asap!! ++

• Ali Aydin Karaca (@_aa_k) reported 10 minutes ago

  @TELUSsupport @TELUS ++ give credit in the current bill for my loyalty and patience and cooperation for this issue. And record a complaint for the before csr who couldn’t solve the issue. BUT old services remain exist and next month I get a bill for double charges! ++

• tkratzz (@tkratzz) reported 12 minutes ago

  All I want is my screen fixed I don't want a new phone and that's the only option asurion is giving me. I've been a telus customer for over 10 years with no problems until this. This is unacceptable. Like I said I don't have this money to spend right now because of the holidays

• Ben (@BenjaminPatrick) reported 16 minutes ago

  @TariqAnwar00 I use Public Mobile (Telus). Super cheap plans, no contracts, monthly rewards that reduce your bill, trade off is that you need to go to their community forums if you need tech support as you can't call anyone for help, but I've never had issues.

• Breaking Badger (@Badger883) reported 23 minutes ago

  Hey @TELUS can you fix your service issues in Burlington?

• Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 23 minutes ago

  @TELUSsupport Have you? 1) Anytime I call customer service or support, it’s on average a 1 hour wait time. Thanks but no thanks. I have better things to do with my life. 2) It shouldn’t be up to me. I don’t work for Telus or your metadata provider. Not my job, not my problem.

• Rick (@Rick32075188) reported 23 minutes ago

  @TELUS @ExcellenceCan What an absolute joke. This companies customer service is the worse, next to @tdcanadatrust , there is! People that try to access there support suffer from mental illness because of the interaction. Terrible company!

• Ali Aydin Karaca (@_aa_k) reported 28 minutes ago

  @TELUS @TELUSsupport +++ after waiting over an hour with listening the announcement on the IVR. Really wonder what kind of theatre will be played this time!! It has being boring already. I’m really thinking to cancel all of my services!