Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/28/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    @TELUS @TELUSNews @TELUSsupport If anyone is thinking of switching to Telus, Don't. New androids keep disconnecting from wifi. Tried all the quick fixes that Google suggests. Tells refuse to offer any help, but they graciously offered to charge us $3 a month to block data.

  • kirkmurphy Kirk Murphy 🇺🇦 (@kirkmurphy) reported

    @Lidsville Denial's a defense mechanism common to most all of us- a tool for intolerable anxiety. To grossly paraphrase, denial's one of the least adaptive (or per some psychoanalysts, "most primitive") mechanisms: can't solve problems one won't acknowledge). #BCpoli's selling out to Telus.

  • zayflex_ . (@zayflex_) reported

    @tayswizl FR and she said she wants to go to Telus because their customer service has white people and I’m like: you do know they all have a mix of everyone, you can’t pick and choose which one you want 😭

  • Nyml Justin (@Nyml) reported

    @AstroKatie This sounds like a Telus story... My experience is if you have to talk to humans it's terrible. Once it's working it's fine.

  • bond_mark MGBWoodwork (@bond_mark) reported

    More crappy service from @piktv and @TELUSsupport @TELUS in our area. I’d love to watch hockey but can’t tolerate the inconsistency in the feed.

  • tbrandmueller Terri Brandmueller (@tbrandmueller) reported

    @Lidsville @kerricoombs No because I’m not a Telus mobile customer and it works for me

  • cdnblue99 CdnBlue99 (@cdnblue99) reported

    @CityNewsVAN The CRTC needs to stop this immediately. Rogers buys Shaw then we are down to 2 horrible options, Rogers & Telus, neither of them have a ounce of customer services. It will be disastrous, we are already being robbed by their pricing, it will only get worst without Shaw!!

  • KevinAl73763660 Kevin Allan (@KevinAl73763660) reported

    @CP24 Canada sucks when it come to this. Are government doing all they can to keep any other company to operate in Canada. Are government sucks the **** of bell rogers. Telus and get bribe money to look the other way.

  • TRexMD780 TRexMD (@TRexMD780) reported

    @NightShiftMD How about getting inundated every week from frantic orphaned patients trying to find a Family Doctor? I get requests from people in other cities 3-6hrs away. I can't do it, I'm maxed out. But Telus Health will provide **** virtual care & they make a profit. That's called collapse

  • johngdelvecchio john delvecchio he him circumcised masked n vaxed (@johngdelvecchio) reported

    @CharlesBodi @CBSANOR @Adam_Stirling Sigh soon the only time we might hear from him is when we call for technical support for Telus