Telus Outage Report in Sault Ste. Marie, Algoma, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn
(@chzbf) reported
@BigNasty6oh4 Had Telus for internet, it was super slow, and we switched to Shaw, save $100 a month now
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40s YYC Male with Comorbidities (aka Patrick)
(@pgallagher72) reported
@adolwyn Had a visit from a very eager Telus sales guy on Thursday, despite my assertion that the service I was receiving from Shaw was excellent, and theirs was unlikely to actually be better, he convinced me with $90 cheaper for the same level of service, including paying my Netflix.
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Sentient Amalgamation of Shapes
(@Mindtaker_) reported
My claim that @telus lied is simple, called & requested support since my kid couldn't do his online schooling with the connection was told there was no solutions. The literal week before Starlinks arrive they show up and fix the internet with products they had for YEARS.
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JJ
(@TheTimesofJJ) reported
Went from a great telus rep to a terrible one. The terrible rep was increasing my services and i didnt ask for them, i didnt give permission to change everything. She best not have made any adjustments or i take my business elsewhere. #telus @TELUS
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Luuuwun
(@luuuwun) reported
@BigNasty6oh4 used to have telus 10 years ago, was fed up with their service, switched to shaw and everything is better, faster and cheaper
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40s YYC Male with Comorbidities (aka Patrick)
(@pgallagher72) reported
@adolwyn Had a visit from a very eager Telus sales guy on Thursday, despite my assertion that the service I was receiving from Shaw was excellent, and their was unlikely to actually be better, he convinced me with $90 cheaper for the same level of service, and they'd pay my Netflix.
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Mike the driver
(@BlueJayZ4life) reported
@BigNasty6oh4 Been with telus for years, no real complaints. Got tired of Shaw's customer service always dropping the ball.
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Don Parkhurst 🇨🇦🇨🇦🇨🇦
(@don_parkhurst) reported
@as_per_danielle @BigNasty6oh4 Lastly, the picture quality is better with Telus. I have several friends and family members that have Shaw and it isn’t as good a picture. Their internet connection goes up and down and will drop so low that we lose our FaceTime connection or it freezes up.
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Peter
(@Peteisneat) reported
@BigNasty6oh4 We use telus and it's been totally fine. Customer service has been good too
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Bobby
(@Bobby09309034) reported
Do not. I repeat do not order @TELUS internet. I made 4 appointments was promised a better price for my trouble and now they’re refusing to honour that. But don’t worry they’ll let you be on hold for 2 hours while they jerk you around… #alberta #internet #provider