Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Erik McKee 💉💉 (@YYCRed) reported 5 minutes ago

  @the_pnut I used to have Telus 75mbps on their PureFibre service. We just moved to 1Gbps with unlimited data for $1 less. Either Shaw or Telus fibre connections are fantastic, so see which one is the better deal (if Telus even has fibre to your house).

• D. Ward (@rockabillyon20) reported 5 minutes ago

  @soloadventurer @Crackmacs @Shawhelp I've had trouble for over a month and no action. Getting tired will wait til after Christmas and if they can't fix it will talk to telus

• SK Jo (@invigilator4) reported 5 minutes ago

  @Courtne48002446 "The network mobility data was provided by TELUS through the company’s Insights Analytics platform, which is de-identified and aggregated, meaning the no personal information is included in the data."

• Rin Ofcourse (@OfcourseRin) reported 9 minutes ago

  @Latina_Schatje Never made I past the first season. Only watched it because it was free with our Telus package.

• Miss Information🍺💉🙊 (@ButchBaydala) reported 13 minutes ago

  Re ☎ update This is day 36 without my new cell phone. The new motherboard could arrive today, but as we speak this does not appear to be the case. Talked to a real live Telus/Koodo tech person yesterday and got the data issue resolved. ✔ 🙉 @TELUSsupport @koodo 🎅🎁🎄 🍻

• Dean Wiseman (@WiseMade) reported 13 minutes ago

  @google @madebygoogle @telus after DEC update calls on my Pixel 6 are being dropped on a regular basis, mobile data and wifi are unstable. Vmails from missed calls yesterday only showing up after restarting my phone tonight. I'm hoping this is a P1 issue and will be fixed soon.

• Andy Banack (@ABanack) reported 14 minutes ago

  Oilers on TV cutting out again. Is Sportsnet blinking or is it a Telus issue?

• cooperashley h (@heiashleyy) reported 21 minutes ago

  @canadaposthelps I have a package that went out for delivery on Dec 8 and has never updated to say if it was delivered or not. Trying to return @TELUS equipment here 🤪 I could have driven it back to them faster if that was an option

• Conor Sandford (@conor_sandford) reported 22 minutes ago

  @EE currently in Canada, have my smart benefit to the roam abroad and I can see that I have roaming enabled and it is connected to telus but I can't access anything or connect the internet. Help??

• Heather Burch (@hellomsburch) reported 24 minutes ago

  @TELUS Your website says "Use any Canadian number with your TELUS account, including landline numbers" so why can't you port my Canadian number? On hold ~4 hours with various service reps.