Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/24/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RaymondPolman Raymond Polman (@RaymondPolman) reported

    I learned that when I decided to move cellular service from Rogers to Telus, to to get one monthly invoice rather than two (Rogers and Telus) that Telus, sophisticated enough to bundle my 7 home services including security services, cannot add Cellular services with home services

  • rogerschierman Roger Schierman (@rogerschierman) reported

    @TELUSsupport telus owns adt now and the phone wait time is usual for telus. Fire alarm goes off for no reason,i get put on hold for 1 hour waiting for a tech to book a service appnt.Come on telus, time to break your norm. To think i almost signed for internet and tv.

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Looks like @TELUS has gone into hiding with all the bad press.

  • BlqMgck The Warriors Invitational 🏆 (@BlqMgck) reported

    @__laxned @tobzillaortobz Shaw, Rodgers, Bell, Telus. I'd say Shaw has the best service but the dumbest technicians.

  • FoxRoxB RoxyB 🌻 (@FoxRoxB) reported

    And, of course, there's a ONE hour waiting time on the phone. And I'm fairly sure Telus will try to bill me $15 for calling their help line.

  • Sparkle_Emotion Sparkle ✨ (@Sparkle_Emotion) reported

    I’m so tired of the horrendous service from @TELUS @TELUSsupport we’ve spent hours on the phone to have something fixed for a couple hours, then the same problem occurs. They can’t send anyone up for over a week. At this point i think switching is out only option.

  • Astrotuna Astrotuna (@Astrotuna) reported

    @RealMattHopkins "I'm gonna cancel CTV" is a bullshit threat. You have home TV? They're getting paid. Rogers, Shaw, Telus, you're getting the local CTV channel whether you like it or not. Want HBO? You're paying Bell. Star Trek? Seinfeld? Bell. Friends? Bell. Habs, Leafs or Jays? Bell

  • BevGprairie Bev Johnson (@BevGprairie) reported

    @TELUSsupport @TELUS Stil having issues. Day 10 with no land lines

  • Mason51242 Mason5124 (@Mason51242) reported

    @CrescentEagle @CanadianPolling Yea, If Big tree was nationalized, on July 8 that day Bell and Telus users will also be down too. Good idea idiot.

  • wingkarli Wing Kar Li, PhD (@wingkarli) reported

    Just waiting for Telus to leak all our electronic health records then we’ll have the Canadian media conglomerate fail trifecta