Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/27/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dcmorrison dcmorrison (@dcmorrison) reported

    @RogersHelps good thing I can use my @TELUS phone as a Hotspot when your internet service sucks and I need it for work #rogersfailsagain

  • roadpaul1 Paul Harman (@roadpaul1) reported

    @TELUSsupport We use a Telus Hub in the Cultus Lake area during the summer months only which means we pay $500/year for almost nothing. The equipment in the area is inadequate during the summer months. Customer service tells me to keep complaining in hopes an upgrade happens 🤬

  • scuba_jude Jude Groves (@scuba_jude) reported

    @parksie246 @TELUS @TELUSsupport When you stop paying your bill, but then it’s just to turn off the shoddy service.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • DawnBritton13 I found the GOPs tiny little girl *****. (@DawnBritton13) reported

    @StuporManIsHere @missykender Also I got weird hang up calls one day Called the number back Guy who answered said he worked for Telus as a line worker No he hadn’t called me THAT SAME DAY FROM THAT SAME NUMBER FAKE CRS CALLS I knew immediately these calls were a scam They don’t want you to hang up and check.

  • parksie246 Ross Parks (@parksie246) reported

    So the first night we can relax and start to enjoy our new home and @TELUS craps out and @TELUSsupport can’t help. This is completely unacceptable at what point do these companies focus on customer service.

  • vchan Vivian Chan 🦄 (@vchan) reported

    @adamundefined @TELUS @TELUSsupport Lollll I mean considering this is the company that told me in order avoid slow internet speeds , my best bet was to stop using internet all together…. I don’t think doing what’s right is the route they thought to take first.

  • grizzyof3 grizzyof3 (@grizzyof3) reported

    @edmontonjournal @TELUS I keep seeing this damn story all over my feed as if it is taunting me. I don’t live in the middle of nowhere and can barely get 25mbps on a good day. Bad day I get nothing. I live 1.5km from a city of 68k. Better off if I lived in the middle of nowhere

  • crmhrtss caleb (@crmhrtss) reported

    YO @TELUS WHY YA WIFI NEVER WORK BRO WHAT ARE MY PARENTS PAYING FOR🤨🤨🤨😒😒😒🤨😒

  • blake_vince Blake Vince (@blake_vince) reported

    A shout out to Telus mobility customers. How is your cell service lately? Mine is borderline abysmal. Long term customer. Zero customer service to say/email updates if there are service disruptions?