Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/17/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DatVonGuy Von (@DatVonGuy) reported

    @KkevrockK @TELUS @TELUSsupport I’m aware of Starlink, just wondering if telus will upgrade the current LTE rural internet (which I use now) to 5G. 5G signal is good in my area.

  • fallbakx Cee Dee (@fallbakx) reported

    @nickyraindrops @TELUSsupport Been on hold with telus a good while. They said no outage reports received but G Isle businesses have def been submitting them

  • nickyraindrops Nicky McConnell (@nickyraindrops) reported

    @fallbakx @TELUSsupport Omg. The absolute worst. Any @telus internet services are out in the Net Loft.

  • truemadlove Dead Heart 💔 🇨🇦🇵🇭 (@truemadlove) reported

    Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable

  • Larrytheburg Larry the Bird 🇨🇦 (@Larrytheburg) reported

    Went from @bell to @telus Been on LTE with Telus for two weeks now. Lots of complaints that I am breaking up during voice calls. So I switched over to 3G and bars went full (2 bars with LTE). Is TELUS LTE that bad?? @TELUSsupport

  • EnviroHope Charlotte (@EnviroHope) reported

    After my recent experiences with @TELUS, @HomeDepotCanada, @fitbit I am ready to live in the woods and never purchase from a big box stoe again. What happened to customer service?

  • BCBoisvert Brian (@BCBoisvert) reported

    @TELUSsupport Telus resolved the issue.

  • KaitlynVarin Kaitlyn Varin (@KaitlynVarin) reported

    @readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.

  • 3Ralliart 30 minutes or its free ralliart (@3Ralliart) reported

    @Trainwreckstv Telus is the only one in Canada that’s gonna give you a fighting chance for upload speed. But unless you can get the fiber package it’s all garbage

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.