Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/16/2026 08:45

March 16: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ern_24 Message From Ernie (@Ern_24) reported

    Shaw Alberta's new applied pvr is useless. Had to cancel immediately. I don't have much time to watch my recordings at home and take them with me to watch, but can't do that with Shaw. Please don't get rid of real PVR's Telus.

  • ronh_pm Ron J Hole (@ronh_pm) reported

    @BERGHIEDUB @WhitecapsFC So yes it is a TELUS problem, but it is not a TELUS employee problem.

  • DavidWh40894446 David Whitehead (@DavidWh40894446) reported

    @WhitecapsFC @TELUS Thanks Telus although I am a Shaw customer. David Whitehead

  • psylux0 Psylux (@psylux0) reported

    Or it would if Telus wouldn't **** the bed every 3 nights

  • Aelicorn 🐝 Vivi 💜 (@Aelicorn) reported

    Telus has been slow all day

  • Social_Moi Social Moi 🏳️‍🌈🏳️‍⚧️🍲🍹🤭🤣 (@Social_Moi) reported

    @buoyantbabe @TELUSsupport Telus told me the credit card is still registered! I took it off twice. Filled a special form through an employee. I had to cancel the credit card. Ridiculous.

  • Litt1e_Eiffel Not you again (@Litt1e_Eiffel) reported

    @JFCnotagain I have heard second hand from people in the Victoria area on Reddit who've been having intermittent problems with Telus for the last two or three weeks.

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    @Kamloopskat1 @TELUS Apparently the problem was with Apple, who were saying it would take hours but in reality it only took less than one.

  • ronh_pm Ron J Hole (@ronh_pm) reported

    @BERGHIEDUB @WhitecapsFC Telus does not have installers, hence your problem.

  • Sizzler79070537 Sizzler (@Sizzler79070537) reported

    @GlassCityFC Too bad their sponsored by one of the most greedy companies in Canadian @TELUS