Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Krista (@KristaS85030035) reported 53 seconds ago

  Long time @TELUS customer charged $50 activation fee. Spent 2 hours on phone only to be hung up on. Tried to email and error message appeared. Terrible experience with @TELUSsupport today.

• Elendel19 (@Elendel19) reported 3 minutes ago

  Wow so @TELUS net income last quarter rose by 39.7% and now I’m getting a notice that they need to start charging a service fee for credit card payments?? 150 million in profit per month isn’t good enough @TELUSsupport ?? Jesus Christ

• Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported 4 minutes ago

  @WackyGaru @TELUS Well I’m already paying more for there service so I’m moving on.

• Karen (@ksavvy31) reported 6 minutes ago

  Am I reading this @TELUS email correctly. They are now charging 1.5% if you pay by pre-auth credit card. so for me that will be about $3.25/mth on top of all my services That are already outrageous. Um, what a ****** business plan. Def. Not pro customer service!! #telus #nope

• GoatWrench (@GoatWrench13) reported 6 minutes ago

  @TELUS I find absolutely ridiculous that you still don’t have a callback feature for your customer support. Making your customers sit on hold for hours for basic customer service is a disgrace.

• ☕️🍷Last Name, First Name 🚴🏼‍♂️⛳️ (@IcemanYVR) reported 6 minutes ago

  @chrisonhismac @TELUS @TELUSsupport The only problem with this is whomever you switch to will be doing the exact same thing.

• mcweeeeeee (@mcweeeeeee) reported 7 minutes ago

  @TELUS not understanding why, after 4 months and several calls into you, I still haven’t received my replacement boosters?! I work from home- reliable internet is a must and this is unacceptable! Time to make a move to Shaw. Also- will be moving my cell service after 20+ years

• 本当シャドウれいな (@hsreina) reported 10 minutes ago

  @Shawhelp can't help to transfer ESIM to ESIM. @TELUS any solution?

• LovingMyLife (@CuriousJEH) reported 15 minutes ago

  Anyone out on Twitter world have a suggestion to get the attention of @TELUS or @TELUSsupport? I can’t get a response from them and I need HELP!

• Meaghan Murray (@meaaghaan) reported 18 minutes ago

  @TELUSsupport Hi! I have a complaint about my last call to Telus in August and my bill this month. Was on hold the last 1.5hrs and the call just hung up on me due to the "office now closing" even though it's only 4:40 and it says 7pm online. Would like some help please!