Telus Outage Report in Sault Ste. Marie, Algoma, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Orli Kessel
(@OrliKessel) reported
@TELUSsupport - been trying to reach your support team but have been on hold for 31.34 minutes. Concerned I've been scammed and need to validate it was indeed Telus I gave my personal details to. Please help!
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Helena Richert
(@FaeryHelena) reported
@TELUSsupport I can log in fin and the app opens but the screen is blank I tried messaging support and got no answers it's not my account I log in my parents account to use the app I can log into CTV or crave with the Telus info only ur app is acting up since yesterday
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Alicia Prevost
(@GraveDancer40) reported
The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport
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Halton Healthcare
(@HaltonHlthcare) reported
If you are a Bell or Telus customer and are having trouble reaching Oakville Trafalgar Memorial Hospital or Milton District Hospital, please call our Georgetown line at 905-873-0111 and select 0 to reach our main switchboard.
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Halton Healthcare
(@HaltonHlthcare) reported
If you have a Bell or Telus customer and are having trouble reaching Oakville Trafalgar Memorial Hospital or Milton District Hospital, please call our Georgetown line at 905-873-0111 and select 0 to reach our main switchboard.
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Cris Sy
(@CrisSigh) reported
@rpaplays Same here! Telus please fix my internet as well
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Stephanie
(@stephie_bianca) reported
with Telus since 2009, was lied to by 3 reps this past week about my order. Said it was fine but this whole time it failed. Took my money thou. Now a rep is having issues canceling so we can try again. @TELUSsupport @TELUS , he is the first rep who told me the truth this week.
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The Cheese Master
(@CheeseMaster_Pr) reported
@waylonsnedker @Gaohmee It is for sure! It's too bad it'll likely be a while until local devs can meet and greet again (though I've only been to a couple of get togethers since moving here). As for the Telus billing, I must just be lucky ;)
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Reg Stewart
(@regstewart344) reported
@dakotaboybrian I switched from shaw internet to telus a year ago and never had a problem since.
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cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card