Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/26/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @thx1979 Try @TELUS for a dealing for stupidly bureaucratic company that can’t find its rear end from a hole in the ground. Telus is perhaps the best example of not knowing what it wants to be, virtue signals continuously but can’t fix a damn, internet or security line. They’re a joke.

  • BCLIONS_54 Alex McRae (@BCLIONS_54) reported

    @TELUSsupport 5 years ago a technician installed internet in my condo a broke my intercom. I thought @Telus repaired however I discovered from my Tenants that it was not fixed. So after a month 5 phone calls with @Telus customer service I thought that I had finally scheduled

  • Rki009 richard kinar (@Rki009) reported

    @WhistlerBlckcmb @TELUS Whistler is it American ski culture to serve terrible Alpine food ?

  • bainsswag SB (@bainsswag) reported

    Unbelievable wait times, over 2 hours this morning, just to confirm a service call that is 3 hours late @TELUS @TELUSsupport !!!!!

  • leafsweetie Kathy (@leafsweetie) reported

    Anyone having Telus issues this morning? Data seems to have stalled

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUSsupport creates one problem after another Be it wifi, tv, billing or customer service all are useless and frustrating. This is feeling like a full time job. Never again #Fail @TELUS

  • RaeGun2k Neovagina Evangelion since 2018 (@RaeGun2k) reported

    No power outage on the nspower map... But what could ****** LTE and Internet both? Telus and Eastlink don't share the same infra..

  • joshmacewen Josh MacEwen (@joshmacewen) reported

    @jillschnarr Cool, so I can sign up with Bell and still utilize the Telus network while I try to get more benefit from my tax dollars since Bell achieved the most success in obtaining CEWS loot? Is that the takeaway?

  • danellemarieton danelle marie toner (@danellemarieton) reported

    @TELUS why do I NOT have service or data?

  • KFitzy16 Kevin (@KFitzy16) reported

    @marcdweber Happened to me with Telus. But when calling Telus, those times no longer exist and each time I ask collections company to send documentation, it never arrives and they don’t call for 6-8 months, then rinse and repeat.