Telus

Telus Outage Report in Sault Ste. Marie, Algoma, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/26/2025 15:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal Don't go with Telus. We switched right before the pandemic shut everything down - the only reason we did was because we had an amazing rep at our local store, who steered us right. She's left the company now, so as soon as our contract is up, in aboutv6 weeks, we're headed back

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @GameBiologist @TELUS I had to argue with the admins to finally get PT status and I had to call immigration to see if that was even allowed. My supervisor didn't lift a finger to help. Didn't help me when I asked with my thesis work either, even in spite of my diagnosis, but then took away

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal to Shaw. Telus also has the worst customer service & if you have to call in for assistance, be prepared to wait up to 90 minutes just to get thru. I swear, if I called Shaw & asked rhe best way to pick my ear with my elbow, they'd have a tech that could walk me thru it. With

  • stamourla Leslie Anne (@stamourla) reported

    @Rhiannon_Kirton @TELUS Obvi the situation and context is bigger (and awful!) but as a band aid fix!

  • kikizee Kimberley Peters (@kikizee) reported

    @Rhiannon_Kirton @TELUS This is awful. I'm so sorry. It's 2021 and this **** is still rampant, I just can't understand how these people in their positions of privilege still think it's okay to not even do the bare minimum and treat people like this?

  • Potside F Chin (@Potside) reported

    @RaquelDancho @Canadabuster I already have 5g it appeared as 5G on my Telus network or wait a minute is it fake 5G ?

  • JulianPSAC610 Julian Matheson - PSAC 610 Steward (@JulianPSAC610) reported

    @Rhiannon_Kirton @TELUS Wow, Western can't lay off treating you like crap even at the very end of your enrollment, they're basically kicking you as you're going out the door.

  • yournfldsource Sean M (@yournfldsource) reported

    @TELUS spent two hours on the phone, constant transfers to other depts and people only to have the call dropped, and billing problem still not fixed. Been with your company for over 20 years and seriously considering switching carriers.

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUSsupport I do not give permission for Telus to contact me about any of their services beyond what I have. I’m not interested in helping you grow your market share by not offering me a service I have paid for. #shameonyou

  • CageyRatfish night swimmer (@CageyRatfish) reported

    @Rhiannon_Kirton JFC! that SUCKS (and so does TELUS)