Telus Outage Report in Sayward, Strathcona Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sayward, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sayward and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Nissen
(@enissen5) reported
TELUS. It’s hard to believe that a communications company can be so terrible at communicating. You phone their support number and have to converse with a computer voice that never understands what you want. Wait time for a real person is over 1 hour as usual. Waiting for callback
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maria loi
(@marialoi) reported
@TELUSsupport Overcharged on my Telus Mobility service is fixed! NOW! My Telus Home is overcharged and also I had paid ahead of time always! URGENT! I really don't understand what is wrong with Telus service?!
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Nicole Gorman
(@nicolegorman) reported
Anyone else in #novascotia having very slow data right now? I was hoping I could use my data with the power out #firstworldproblems @TELUS
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J A
(@BigBadJuan) reported
@jfmezei @CRTCeng Telus only collects Telus customer data though right? Or are they collecting Rogers/Bell customer data and selling that too?
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Audra Morrison she/her
(@simysmom99) reported
@ScarletBjornson Telus, easy to use, cheap and cheerful. The install process was pretty awful though.
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Kerry Atkinson
(@KerryAtkinson2) reported
@ScarletBjornson I have Telus (originally AlarmForce) and have no issues.
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Kevin Lamacraft
(@lammy9661) reported
@david_lush No answer is answer enough…. They will appear to be dithering, but the delays are well orchestrated and as Bell and Telus have already forged ahead -and are threatening legal action if Huawei is banned… as they gamblers say “the fix is in”…
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Tony Thibaudeau
(@tonytibs) reported
@ScarletBjornson ADT / Telus any glitches quickly resolved had contact issues on overhead garage door fixed after 2 call outs like the monthly fee and no charge for equip or install. My issue was no insurance discount without water escape alarm. Switched insurance and saved a bundle.Userfriendly
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m
(@Madi39) reported
I hope @telus goes out of business. The worst loyalty and customer service I’ve ever had. Absolutely atrocious and they kept making me wait on the dot every 12 minutes. They want a bill paid but are refusing to let me pay my own moms bill….
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Corey Norlander
(@Corey_Norlander) reported
Regretting my switch to @koodo. When I moved from @TELUS I was told all hookup fees would be waived. I was charged $40 for the temporary phone number I used for 15 minutes, supposedly needed to setup my account. Support was useless and shady, like they knew this was common. #scam