Telus

Telus Outage Report in Sayward, Strathcona Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sayward, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sayward and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sayward, Strathcona Regional District, British Columbia 03/28/2026 06:00

March 28: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • eileen_irons Eileen Irons (@eileen_irons) reported

    @TELUS I never had a company harder to deal with than Telus! It was so bad that I cancelled my contract and switched to Shaw their customer service is 100% better!

  • timelessyogis Heather McFarland (@timelessyogis) reported

    Hey @koodo @TELUS Mind sharing how you’re cool with taking the money from hundreds of customers in Kelowna BC, who have reported connectivity problems INCLUDING with EMERGENCY SERVICES for YEARS? Your CSR agents say you’re fully aware but refuse to spend the money 2 fix it?!!!

  • vincy_king CHAMPIONS OF THE WORLD (@vincy_king) reported

    @TorontoStar But yet Telus wants to make us pay an extra 1.5% **** right off. And the CRA are coming after people who owe $200. I’m tired of this ****.

  • ThePlayersChal ThePlayersChallenge (@ThePlayersChal) reported

    @TELUS I’ve been on hold for over 50 minutes. The customer service is terrible. Can someone please help me?

  • timelessyogis Heather McFarland (@timelessyogis) reported

    Shame on you for taking our money, when you do not intend on fixing the problem to provide us with a fully functioning service! This IS a safety issue & you need to be accountable! @koodo @TELUS

  • JekyllnnHide MtPleasant (@JekyllnnHide) reported

    today's service excellence award to TELUS. For using my landline to call me 5 times in 24 hrs prior to service, after multi checks that they use my cell, since, you know, LL not working and all. Well done!

  • DragononNeptune Sean Gordon (@DragononNeptune) reported

    @TELUS Kind of ironic. I switched to Telus in the spring and service has crashed repeatedly during important zoom meetings. In fact Telus has been worse than the previous provider.

  • JOYfulMare MARE (@JOYfulMare) reported

    @TELUSsupport I am livid! Every month I’m charged for “3 way calling” & I NEVER use it! I’m the only one accessing my phone! I’ve been phoning Telus every month to have incorrect fee reimbursed! Please rectify this issue. Thank you! @CRTCHearings #FAIL #TELUS

  • LisaDej09579923 Lisa Dejong (@LisaDej09579923) reported

    @TELUSsupport I have now been waiting on the phone for ALMOST TWO BLOODY HOURS waiting to talk to a representative! What kind of customer service is THIS? With all the profit Telus is rolling in it might be nice if they cared about their customers enough to hire some more help.