Telus

Telus Outage Report in Scugog, Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Scugog, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Scugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Scugog, Durham, Ontario 12/28/2025 14:55

December 28: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EhInsights Insights, eh? (@EhInsights) reported

    @TELUS Has it occurred to Telus that if they charged reasonable fees rather than gouging their customers, then the customer would have the money to give to charities themselves and at a greater level.

  • RaigonZelo Rai (@RaigonZelo) reported

    @TELUSsupport Either there was an outage in fleetwood Surrey between April 28 10 pm to April 29 7am or my Telus modem is starting to die. Can you confirm?

  • Amalchaaban Amal Chaaban (@Amalchaaban) reported

    @TELUS you have some staggeringly bad customer support. Just pointing that out

  • ksavo Kyra Savolainen (@ksavo) reported

    Greeting from my Telus mobile data. Is Rogers home internet down in Toronto?

  • _LisaCameron Lisa Cameron (@_LisaCameron) reported

    Well that's a waste of a day. Thanks @TELUSsupport and @TELUS - I've filed a complaint with @CCTS_CPRST

  • Handler51 mr. m (@Handler51) reported

    @CrankyClair @REDBLACKS @TELUS Hard to disagree but hoping you are wrong. Like MTL in 19’, Everyone is writing them off. Fear is if they are that bad MD goes & a new GM comes in cleans house incl. a good coaching staff and the cycle continues. If vets aren’t good enough, bite the bullet and go with rookies.

  • magicassistant Gwyn Auger (@magicassistant) reported

    Dear @TELUS @TELUSsupport - this is the FIFTH technician to come to my house to get the initial install that started April 8 done correctly - this tech is rude abrasive and tried to take his mask off upon entering. #Dobetter

  • mufarina Virgil Visan (@mufarina) reported

    @jasonfherring @calgaryherald @calgarysun He's like Telus technical support, they give you the window of arrival with 2h buffer

  • _PrincessDoniee Nanami’s lover (@_PrincessDoniee) reported

    How dare this telus agent hang up on meeee

  • dbuis56 Canuckster (@dbuis56) reported

    Telus insists that customers speak to a person to cancel a service. Why? So they can punish you with hours of elevator music!! @CRTContactUs you need to change the requirements so that customers don’t suffer. We are people too! #Telus #Sucks #CanadiansGettingScrewed