Telus

Telus Outage Report in Scugog, Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Scugog, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Scugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Scugog, Durham, Ontario 10/19/2025 17:10

October 19: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

  • TerryRo68000655 Terry Robinson (@TerryRo68000655) reported

    @Telus Once again you've lied about how much I'll be paying for your service, under the guise of a "contract". You're liars at best and a breath away from criminal at best. Yeah, it doesn't get any worse. #shysters

  • JKHirtle J.Hirtle (@JKHirtle) reported

    I've never seen a company as disinterested at my switching to them for a service as #Bell. 0 ***** given. Also @telus, why do I need a credit check to bring my 📱 over to you and give you my money? 🙄

  • 2_vancouver OF-2 Vancouver 3X 🇺🇦 (@2_vancouver) reported

    @JeffTimmins3 better not use the #Telus wi-fi service as it is not a stable and reliable service. as aTelus customer i have to end up with ShawGo as it is always reliable.

  • TerryRo68000655 Terry Robinson (@TerryRo68000655) reported

    @bradridler Good luck getting good service out of @Telus.

  • airigidir James (@airigidir) reported

    @martynschmoll Yeah, what I wanted to do was offset by my wife's 40% discount on all Telus stuff. I hate the garbage commercial channels, but we are trying to keep our watching down, so ...

  • TdotinLA Tia Daniels (@TdotinLA) reported

    Just had a guy from Telus at my place. He’s probably texting his friends right now about the big #PatioClub sign in the living room or the creepy mannequin that watched him work

  • JasonHammond Jason Hammond (@JasonHammond) reported

    @bmdoucet I'd much rather have a 30min travel time from Kitchener to Union without cell signal than a 130min travel time with cell signal. Maybe Bell, Telus, and Rogers could build us a high speed rail line.

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUS I have one day old internet, I pay for 1GB and get only 300Mbps speed and there is no support I have connected my laptop with modem with Cable but still, the same issue and No one supports me, forwarded my call to the loyalty team, and put me on hold for 1hr and no answer.

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.