Telus Outage Report in Scugog, Durham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Scugog, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Scugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Good Guy Greg
(@AGregularGuy) reported
@TELUS there is no way you guys aren’t slowing down my “high speed data” when I’m not even a 3rd away from my limit. My phone has never been so slow since I got this new plan, such a scam
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Customer
(@905customer) reported
@TELUS @TELUSsupport Telus has the worst customer service. Loyalty department calls me and leaves the General TELUS line as the callback number...I call in and the reps say the loyalty department is closed. So how could they have called me and left a message to call back then?
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Jay A
(@rodice11) reported
@TELUSsupport frig telus, give me back my reliable copper line instead of dealing with all these problems with Fibre optic. 5th time I call you guys with problems in 2 months.
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Customer
(@905customer) reported
@TELUS I had to call 3 times to get the runaround. It really is beyond unpleasant and I strongly dislike my service with TELUS. I'm happy I made the switch to ROGERS and now TELUS wants to waste my time begging for a callback when they don't even know how to be direct.
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Yard Plots Landscape
(@YardPlots) reported
@telus take money from the government so there is less for people with disabilities because they want to expand their internet service. After they take the governments money they lie to the public about how they look after PWD's
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Jordan Steele
(@jordan26steele) reported
@diana_murphy613 Telus is your most competitive of the big 3. Bell isn’t a bad choice either but wouldn’t touch Rogers even if they offered me 50% off my bill. They’re that bad. I’ve repped all 3 so I say this with some experience behind me.
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Mike Johnson
(@MikeJohnsonbc) reported
@DanielNewman I tried that with Telus, one of Canada’s triumvirate cellular companies. I was calling about a billing problem. Their billing department transferred me to, you guessed it, their automated CSR line, which could not respond my query “can I speak with someone about my bill?”🙄
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rob
(@rbngrhm) reported
@barelybetty27 I used to have a customer at Telus that would just come in with a notepad that said “I am deaf :)” I miss her
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Michael Hughes
(@micha3lhugh3s) reported
@miketighe 2 questions: what are the problems that you typically ran into with Shaw Mobile, and does Telus Business offer relative good rates for small biz?