Telus Outage Report in Shawinigan, Mauricie, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 18: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (52%)

2. 

   Phone (23%)

3. 

   TV (9%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (5%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 🇨🇦 Thee White Cuban ™ 🇨🇺 (@Marr3ro66) reported a minute ago

  Now I signed into @netflix on my Telus box and it’s not even my Netflix FFS .. some guy name djamel? Wtf is going on!

• Frances (@frances_twitr) reported 4 minutes ago

  Escalated customers? Make it *more* difficult to contact customer service. Looking at you @koodo and @TELUS

• Mark Anderson (Wear your damn 😷) (He/His/Him) (@cycletherapyHam) reported 5 minutes ago

  @frances_twitr @koodo @TELUS When I had a problem a couple of months ago I just called the Koodo store in Jackson Square. Young person took care of the problem in 5 minutes.

• NC Hammer (@CanadianLuigii) reported 8 minutes ago

  @dabeerishere I used to use Koodo before my employer started a corporate deal with Telus. Koodo, is a subsidiary of Telus, so runs on same network (at least I think it does) paid $30-35/mo. For unlimited text evening calling , but only 50MB of data. I was happy with Koodo while I was with them

• Yard Plots Landscape (@YardPlots) reported 8 minutes ago

  After 30 agents, a dozen lies and no deal for people with disabilities you still have your management call me to try setup service with me when I've called numerous asking for telus to undo the changes your 3rd party company made on my line AFTER I canceled

• Yard Plots Landscape (@YardPlots) reported 9 minutes ago

  @telus and @TELUSsupport is the worst business experience in 44 years of my retarded life. Corporations shouldn't be proud of screwing over people with multiple barriers countless times over a month and still no internet service. Telus internet is 29 days slower than Shaw

• Customer (@905customer) reported 9 minutes ago

  @TELUS I had to call 3 times to get the runaround. It really is beyond unpleasant and I strongly dislike my service with TELUS. I'm happy I made the switch to ROGERS and now TELUS wants to waste my time begging for a callback when they don't even know how to be direct.

• kass the sass (@kass_watch) reported 14 minutes ago

  @TELUS why must you have the WORST customer service????? Probably easier to tweet at you then find a phone number on the website of endless loops.

• Good Guy Greg (@AGregularGuy) reported 17 minutes ago

  @TELUS there is no way you guys aren’t slowing down my “high speed data” when I’m not even a 3rd away from my limit. My phone has never been so slow since I got this new plan, such a scam

• CanadaGuy64 (@CanadaGuy64) reported 19 minutes ago

  @teresaarm2017 @CTVNews Telus is crap