Telus

Telus Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawinigan, Mauricie, Québec 04/18/2025 18:25

April 18: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Marr3ro66 🇨🇦 Thee White Cuban ™ 🇨🇺 (@Marr3ro66) reported

    Now I signed into @netflix on my Telus box and it’s not even my Netflix FFS .. some guy name djamel? Wtf is going on!

  • frances_twitr Frances (@frances_twitr) reported

    Escalated customers? Make it *more* difficult to contact customer service. Looking at you @koodo and @TELUS

  • cycletherapyHam Mark Anderson (Wear your damn 😷) (He/His/Him) (@cycletherapyHam) reported

    @frances_twitr @koodo @TELUS When I had a problem a couple of months ago I just called the Koodo store in Jackson Square. Young person took care of the problem in 5 minutes.

  • CanadianLuigii NC Hammer (@CanadianLuigii) reported

    @dabeerishere I used to use Koodo before my employer started a corporate deal with Telus. Koodo, is a subsidiary of Telus, so runs on same network (at least I think it does) paid $30-35/mo. For unlimited text evening calling , but only 50MB of data. I was happy with Koodo while I was with them

  • YardPlots Yard Plots Landscape (@YardPlots) reported

    After 30 agents, a dozen lies and no deal for people with disabilities you still have your management call me to try setup service with me when I've called numerous asking for telus to undo the changes your 3rd party company made on my line AFTER I canceled

  • YardPlots Yard Plots Landscape (@YardPlots) reported

    @telus and @TELUSsupport is the worst business experience in 44 years of my retarded life. Corporations shouldn't be proud of screwing over people with multiple barriers countless times over a month and still no internet service. Telus internet is 29 days slower than Shaw

  • 905customer Customer (@905customer) reported

    @TELUS I had to call 3 times to get the runaround. It really is beyond unpleasant and I strongly dislike my service with TELUS. I'm happy I made the switch to ROGERS and now TELUS wants to waste my time begging for a callback when they don't even know how to be direct.

  • kass_watch kass the sass (@kass_watch) reported

    @TELUS why must you have the WORST customer service????? Probably easier to tweet at you then find a phone number on the website of endless loops.

  • AGregularGuy Good Guy Greg (@AGregularGuy) reported

    @TELUS there is no way you guys aren’t slowing down my “high speed data” when I’m not even a 3rd away from my limit. My phone has never been so slow since I got this new plan, such a scam

  • CanadaGuy64 CanadaGuy64 (@CanadaGuy64) reported

    @teresaarm2017 @CTVNews Telus is crap