Telus

Telus Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawinigan, Mauricie, Québec 01/30/2026 15:10

January 30: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DaiAtlus79 Sean Michelin (@DaiAtlus79) reported

    @benheck we have 100mbps to even gigabit plus 4G HSPA+ in 95% of our service area, you also have a much larger amount of ISPs, we mainly have Bell, Rogers, & Telus, you have dozens, and no one wants to spend the money or work together, whereas Telus & Bell teamed up to upgrade the network

  • kurt_eh One of 2 (@kurt_eh) reported

    Is @Shawhelp’s refusal to support Outlook any more just a clever strategy to make people want to move to @TELUS ?

  • AdamMcGale Adam McGale (@AdamMcGale) reported

    @iDaveMac2020 @TELUS You're a bad person. My son will never walk. Rethink what you say.

  • halexhowell Heather (@halexhowell) reported

    @TELUSsupport @telus - it's 1842 local time - I just tried calling customer support and was informed by the nice AI that they are now closed. The hours on your site say until 7pm local time. Is that a lie?

  • espresso_snob espressosnob (@espresso_snob) reported

    @terrykhoyt1 @telusmobility Doesn’t telus share bell network ?

  • ClimateDuncan Duncan Noble (@ClimateDuncan) reported

    @redjane The booster I bought amplifies the existing signal from cell phone towers owned by Bell, Rogers, Telus, etc. So it's a one time cost up front (about $600 incl. mount and HST) then you use whatever data is included on your cell phone plan.

  • JaneLeBreton64 Jane LeBreton (@JaneLeBreton64) reported

    @TELUS for you guys to be so inconsiderate is quite insulting! I am a very fatigued frontline healthcare worker at the tale end of a year from hell! I have two aging parents plus a child is university. Yet, a company I pay $250.00 a month can’t complete a service call #BooTelus

  • dan_knauss Dan (@dan_knauss) reported

    And it took about two minutes to take my business to @Distributel. Tired of the endless upsells from @TELUS and their failure to just maintain a simple, basic service. That's all I want. Not a spammy sales army that uses tricky pricing as a weapon against old customers.

  • twowrongsdontw1 twowrongsdontwrite (@twowrongsdontw1) reported

    @ctvedmonton For my family a day at Telus World of Science and Ft. Edmonton Park is budgeted and a treat. Now I have to pay even more? Ridiculous. Cut the councilor wages. Taxing public parks? One of the few places low and middle income families enjoy without worrying is the wrong move

  • Friendo17865739 Friendo (@Friendo17865739) reported

    @TELUS I cancelled your service a year ago when I heard you were getting involved with Huawei towers in our country. Also, when I switched, I didn’t realize how badly I was getting ripped off. 13GB data for less $ than I was paying for 5GB from you. $22 for an extra GB if I overed. 🖕