Telus

Telus Outage Report in Shawinigan, Mauricie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawinigan, Mauricie, Québec 01/28/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!

  • Barb_Here 食い倒れ (@Barb_Here) reported

    Is it a better deal to get Amazon Prime on its own or as part of the Telus package? I prefer it on its own, but it doesn't work on one of our Telus boxes🙁

  • EvanKrosney Evan Krosney (@EvanKrosney) reported

    @Julia_Sisler @Rogers @TELUS Too bad. Could be worth calling one of your old carriers' winback numbers directly and seeing if they can give you a better deal. Bell's is 1-866-928-8053, and Telus/Koodo's is 1-833-348-3589. This is what I did when I got my current deal from Telus and it worked like a charm.

  • toddnickel Todd Nickel (@toddnickel) reported

    I have a feeling @telus knows we ordered new internet service because ho-ho-ho-ly-**** theirs is terrible today. Good riddance. Can hardly wait for new provider to get up and running. Just a couple more days.

  • Global_Jump Cheryl Lockhart (@Global_Jump) reported

    Stop trying to upsell me @Telus! Had someone come to our door selling smart home systems (in a pandemic, really?!) and less than 2 hrs later, a call to sell me a new tablet. Been a customer many decades. I know how to find you. Pls leave me alone.

  • ltsheavy lorne s (@ltsheavy) reported

    @joansvoice @jamesholden007 And they can too. I’m in and out of the US 5 days a week. If I’m in the US on AT&T, I can disable Amber, Gov’t and Emergency alerts in the settings on IPhone. As soon as I switch to Telus, that entire section disappears. They could put the app on your phone and you’d never know.

  • marialoi maria loi (@marialoi) reported

    @HChristie2104 Howdy Holly, please recruit the right people! People who love to be a policeman or policewoman then things will be different! I still think transparency is vital! Enjoy Holly! Telus is still working on my long distance to Beijing China, still does not work, paid for the service!

  • natiherron Nati Herron (@natiherron) reported

    @TELUSsupport after having fibre optics installed, I now have new terms of service, added cost when it was free, and my TELUS retiree discount is gone. I was told to fix it myself :(

  • RubeneDS Rubene De Sousa (@RubeneDS) reported

    Well looks like @TELUS doesn’t care about retaining customers when @Rogers offers a better deal. Won’t match or help make up the difference. Surprising since I was there from the beginning. Time to move on.

  • tamalama67 tamalama (@tamalama67) reported

    @gbcyvr @gingerqueenjen Some years ago I visited my doctor while working for Telus regarding stress (have you often called Telus because you were happy with them? It was awful) He quickly and easily deemed I needed stress leave. It must depend on the doctor.