Telus

Telus Outage Report in Shawinigan, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawinigan, Mauricie, Québec 12/12/2025 02:00

December 12: Problems at Telus

Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    The only thing that makes this somewhat bearable is if/when you do get through to the 1-833 number the customer service reps are great. Thanks @TELUS for that.

  • saracharette Sara with no H (@saracharette) reported

    @TomasiaDaSilva We are a business in Fairview and we have been having issues with cell phones for months. Nothing has been resolved. Our company is with Telus.

  • LusciousJohnny Johnny Villella (@LusciousJohnny) reported

    @TELUSsupport How about answering your calls. Never mind. Telus is just too late.

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    @UniMatrixZ0 @TELUS Yep. It’s a capitalist race at the moment - which of the local service providers connects me first wins the contract.

  • BlackwellMerlin Merlin Blackwell, Mayor (@BlackwellMerlin) reported

    @OwenTorgerson @TELUS telus LTE is 2.52 MBPS in Clearwater. Mascon(owned by telus) here is 118.15, but they are DSL on another network still I think.

  • aslekarii Ali (@aslekarii) reported

    @TELUSsupport Considering with the situation in Iran escalating every day and the internet still being shut down, we would appreciate it if Telus would extend the waive fee for Iran. During this we were able to talk to our families all thanks to Telus please consider an extension. Thanks

  • 403Longviewgirl Chris N ` (@403Longviewgirl) reported

    @Cl1Richard Nope. No reduction. Just over priced ****** service from Telus.

  • AdvocatingHere Beautifully Inclusive (@AdvocatingHere) reported

    How is my evening going? Well I waited on hold to talk to telus for 3 hours, got disconnected and have now been on hold for another 45 minutes. ****. @TELUSsupport

  • VindictiveB69 Vindictive Raider M.D (@VindictiveB69) reported

    @TELUS @FriendlyFuture I will support thru Telus when telus decides to start hiring Canadians instead of people overseas to do their customer service.

  • mijoroad Mike McCague (@mijoroad) reported

    When your dog chews the cable for Wi-Fi and cable Telus charges $157.00 to repair but when @BarbPhillips11 calls them and points out how good a customer she is they cancel the charge. Did point out that it can’t be reversed if dog chews it again