Telus

Telus Outage Report in Shawinigan, Mauricie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawinigan, Mauricie, Québec 03/30/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sofipapamarko Sofi Papamarko (@sofipapamarko) reported

    Your bad customer service and data overages finally lost me, @Telus @TELUSsupport. Hello, @FreedomMobile! Let’s be friends.

  • tiv_jar1 Tiv (@tiv_jar1) reported

    @TELUSsupport I need to consider another provider if telus can't resolve it for me. I have called before regarding this issue. Someone tried remotely fixing it but doesn't seem to have fixed the issue.

  • lady_gae *** (@lady_gae) reported

    @koodo I have a $79 Koodo bill & never even put the SIM cards in our phones. Thanks Telus, this has cost you all of our business.

  • kweenshaker Ell Eee Em (@kweenshaker) reported

    After painstakingly switching mobile phone providers, setting up new phones and wiping old ones clean, @TELUS calls me with a magical offer that they now have for me that wasn’t available last week. Too little, too late. Treat your customers better.

  • MrsBeerwort Angela Beerwort (@MrsBeerwort) reported

    I hate Telus, and Samsung, and anything phone/contract to use a service related. That is all.

  • Wm49291771 Rainmaker (@Wm49291771) reported

    Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

  • Precede_OHS Precede (@Precede_OHS) reported

    Unfortunately, due to @TELUS having some IT issues, our 1-866-989-0499 toll free number is not available. Our online portal & email booking options are still available, or please dial directly to 587-815-0456 to speak with a Customer Service Agent to book your appointments.

  • lynch_jamal Jamal Lynch (@lynch_jamal) reported

    @TELUSsupport When we call out toll free number tel:18886140155 from our Telus phones we get errors.

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus @news1130 Telus worst customer service ever...they do not care about small business

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @TELUS I have never been treated so horrible in my life...the worst customer service for small business I have ever received