Telus

Telus Outage Report in Shediac, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shediac, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shediac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shediac, New Brunswick/Nouveau-Brunswick 12/13/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shediac, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Shediac and nearby locations:

  • JeffBreau Jeffrey Breau (@JeffBreau) reported from Shediac, New Brunswick/Nouveau-Brunswick

    @TELUSsupport I need your help I am telus Corp customer and I received an email about an offer for a new phone and I would like some details on it , I have been trying to reach the corporate store in Moncton NB and can never talk to anyone . Can you please help

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • drcru Anton (@drcru) reported

    @TELUSsupport hi, a truck knocked down the Telus lines at my parents house and fire dept had to come out and try to prop them back up. Wires are partially up now but dangling from other cables. My dad tried to call support but was told Thursday for repair. Any chance at sooner?

  • karenkalireigh karen reigh (@karenkalireigh) reported

    Two+ weeks w/o internet, at *least* nine different customer service reps, two “I swear I’ll call you back tomorrow with an answer” that never happened, & today 1h20min mostly on hold to finally be told “sorry, service isn’t available at your house”. Thanks @TELUS @TELUSsupport.

  • j18ter Joachim Achtzehnter (@j18ter) reported

    @TELUSsupport Where do I report a broken overhead cable that's down on the ground in Richmond? Not sure if belongs to Telus or Shaw or both. Broke during the wind storm last night. Tried calling support, but only get endless meaningless questions from a robot.

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUSsupport Your Tech team has did all step and they are saying this is good you’re getting 500Mbps. Manes I have to pay for 1GB and gets 500Mbps that what they’re saying. This is support Telus giving the solutions. This is kind of making the fool to customers and making money by Telus.

  • TerryRo68000655 Terry Robinson (@TerryRo68000655) reported

    @MommyZad Every Telus subscriber deserves better. They serve their shareholders, not their customers. They deliver money, not service and their business ethics are a breath away from fraud. Contact your MP and complain about these shysters.

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUS You guys are taking about 5G, but plans for home internet your are selling that’s are wrong satisfaction to costumer, I pay for 1gb internet and getting only 500Mbps connecting my device with Wifi and with Wired LAN code both way getting same speed, No support from Telus till now

  • FartingDuck FartingDuck (@FartingDuck) reported

    Just got a call from Rock @TELUS ,,, Did you hang up on me or was the call dropped? (Perfect example of **** service)

  • hitthepost hitthepost (@hitthepost) reported

    Telus has been at my house all day installing fibre optic and the guy keeps telling me the only solution is to run a cable across my living room and up the wall to the tv. There are other solutions that might not fit your schedule. Let’s find one that works.

  • JKHirtle J.Hirtle (@JKHirtle) reported

    I've never seen a company as disinterested at my switching to them for a service as #Bell. 0 ***** given. Also @telus, why do I need a credit check to bring my 📱 over to you and give you my money? 🙄