Telus Outage Report in Shediac, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shediac, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shediac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shediac, New Brunswick/Nouveau-Brunswick
Latest outage, problems and issue reports in Shediac and nearby locations:
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Jeffrey Breau
(@JeffBreau) reported
from
Shediac, New Brunswick/Nouveau-Brunswick
@TELUSsupport I need your help I am telus Corp customer and I received an email about an offer for a new phone and I would like some details on it , I have been trying to reach the corporate store in Moncton NB and can never talk to anyone . Can you please help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Monika Social
(@MonikaSocialYeg) reported
Anyone else having internet issues with Telus currently? I’ve rebooted twice lol
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Kelly
(@Kelly_Maher) reported
@SandwichPope Again!? It was out downtown #yeg last night and apparently, Telus is having issues as well.
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TELUS Support
(@TELUSsupport) reported
@YankeeCanuck Hi there- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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TELUS Support
(@TELUSsupport) reported
@mariamdena Hi Mariam - We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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RMMT Enterprises Del
(@rmmtenterprises) reported
@TELUSsupport I have a Telus customer Carla whom has issues with the phone they bought in September 2020. Please dm me.
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Karen Dunfee
(@KarenDunfee1) reported
Would love to hear from someone knowledgeable at Shaw who could give me an explanation why my Telus home security will no longer connect to my Shaw wireless. 2 phone calls to technical support resulted in one disconnected call after I raised a ?
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Kelly
(@Kelly_Maher) reported
Seems to be internet issues again tonight - both #Shaw and #Telus in #yeg. If my stream goes down during Summer House or Top Chef ... I am going to be livid!!!
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Amrit
(@Amrit_HxH) reported
@Khelsilem @CJusticeVic Hopefully @VCHhealthcare has their **** together today because I know a bunch of Indigenous folks who were eligible tried to call yesterday and were denied, harassed and had to self advocate. The ppl booking appointments were Telus volunteers too.
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Noel25
(@ayja147) reported
Waiting on phone for Telus Teck support one hour and 17 minutes and counting. Customer service sucks. This may be the time to pull the plug on this company; in my humble opinion.
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Troy Deibert
(@OsniHolmesMedia) reported
@WarSpite212 @troypavlek @unicornwheels If I remember correctly, Telus and Rogers are separate networks. Odds of both going down are slim. Depends on what you want to pay, how important it is to stay connected.