Telus

Telus Outage Report in Shelburne, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 11/09/2025 23:05

November 09: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • krikket177 jaykrik (@krikket177) reported

    @CBCNews Simple solution, switch to another telecom that doesn’t charge the processing fee, most Telus competitors should be advertising this. Telus would cave quickly if ppl dump their services

  • 40deuce Sheldon Levine (@40deuce) reported

    Also, I find this quote disturbing: “The company also said that the surcharge would help contain costs since the transaction fees would no longer be hidden in its prices.” Seems like Telus saying they’re already doing it, but trying to hide it in their pricing…

  • RockyBa18509673 Rocky Balboa (@RockyBa18509673) reported

    @TELUS @FriendlyFuture Hopefully that new service fee will help with that. Way to kick your customers when they are already dealing with record high inflation

  • cash_machin2 G™ 🏝️💔 (@cash_machin2) reported

    @BNNBloomberg I hope every Telus customer decides pay by cash. Then let's see them cry over that

  • beachweeds cait is in soup mode 🍲 • she/her (@beachweeds) reported

    Are there any carriers other than Telus that have the Call Control option? I'm so tired of spam calls that I'd switch carriers to get that feature! I'm on Android and have my "suspected spam" feature on, but the problem is that these calls come from spoofed legitimate numbers.

  • SnarkySteff Steffani Cameron, Deep State Operative (@SnarkySteff) reported

    @sthomas10 @paulnixey It turns out my friend was the fourth day of trying to clear up a phone problem for work and went to Telus at 1:30, figuring she’d have time to get a sandwich after and pick me up at 4:30-5. Took 3.5 hours at Telus!

  • seanchili Sean Chilton (@seanchili) reported

    @TELUS @TELUSsupport credit card fees are a part of doing business. Charging your customers’ these fees (then taxing those fees) is poor business. I see you losing a lot of customers

  • gracebeginge Grace Bennett (@gracebeginge) reported

    Telus hold music: Let's end bullying. Visit telus . com / bullying to find out how you can help also Telus: *wrongfully charged me $3000 for my phone bill and keeps saying it's been credited but that the credit has to be ~approved~ and they'll call me back for the past 2 weeks*

  • BeanSauce84 🇨🇦Unacceptable Ben🇳🇱 (@BeanSauce84) reported

    @TELUS Renewable energy is full of waste. Solar panels and wind turbines can't be recycled when they break down. Lithium ion batteries are massive polluters as well.

  • AnneofKingston Ruth (@AnneofKingston) reported

    @cindylyn2344 There isn't mandatory retirement because that's age discrimination. Most companies don't give a crap about older employees and the big ones try to arm twist higher paid employees into early retirement. It happened to us. Telus.