Telus

Telus Outage Report in Shelburne, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 01/28/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CDAinsworth Chris Ainsworth (@CDAinsworth) reported

    Well, after 20+ years as a @ShawInfo customer, looks like it may be time for a change. Over 30% more to keep my same package... Time to call @TELUS I think. Anybody switch recently? Pros v cons?

  • AhmedIrtesam Irtesam Murshid Ahmed (@AhmedIrtesam) reported

    @jakkuh_t @TELUS @ASUS_ROG Damn son

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    @fiskee60 Local area cell service is not a municipal responsibility, but we can share that Telus is working through the process to build a new cell tower in the Timberlands area.

  • JGray97942412 J Gray (@JGray97942412) reported

    @adriandix @jjhorgan @pennydaflos What are you doing to healthcare in BC BCNDP? It is a disaster, and not because of Covid. Why is a huge corporation in BC Healthcare? (Telus) What is Lyte Medical? How are they a part of providing each BC'r with a GP? You are failing, fix it.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @DevonTarrant @ShawInfo No idea. Telus is Original True Fibre. I'm old Telus Employee, IT/ Biz Unit. Service is what you need 2022 not Tech. Upgrading is Key. Modems Tech assts, Telus delivers. They have coders who change with the Future. . Always: Options, but you choose. No Huawei. Never, ever.

  • vinni780 Vinsanity (@vinni780) reported

    @CapsColts @TSNRyanRishaug @TELUS Yup, I was on the phone with them for 4-5 hrs when I switched. Cancelled next day and went back to shaw. Telus is the worst.

  • fiskee60 Mr.60 (@fiskee60) reported

    @CityofRedDeer Well it should be a priority if you charge taxes to live in an new area without service. They have better service in Ukraine and Telus is working on what? Its been this way for 3 yrs now?

  • ray_sihota Ray Sihota (@ray_sihota) reported

    @TSNRyanRishaug @TELUS Have you done a power cycle, that usually fixes the issue

  • 35Stevo stevo (@35Stevo) reported

    @TSNRyanRishaug @TELUS We had this happen a while back, we’re also in Sherwood park. Went to Shaw, gave us a new modem, set it up at home by ourselves, up and running with no problems since. Trust me change over