Telus

Telus Outage Report in Shelburne, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 11/02/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcWest79 Marc Out West (@MarcWest79) reported

    @kim_siever @OHoYEG AGT becoming Telus? Air Canada, potash corp. There are tons of examples. There is no incentive for the public sector to innovate, hence why they don’t. They will get their pay regardless of how good or bad their product is.

  • kyle40849638 kyle (@kyle40849638) reported

    @TELUS Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?

  • JamesDo77773162 Dividend Junkie (@JamesDo77773162) reported

    @DividendKingTSX I am a Telus customer phone, internet, and TV and they have terrible customer service. But the best phone reception Barr none. I got frustrated years ago with their customer and switched providers. I went through two other companies before going back to Telus.

  • dwaynefanning HardcoreSportsFan (@dwaynefanning) reported

    @TELUS you have hands down the worse customer service of any major telecom service provider in Canada. I have spent over 8 hours of my personal time trying to resolve an order I placed online. The CEO should place a call and see what peeps are talking about. It’s shameful:(

  • MetalBlonde Karina Halle (Festive Version) 🕯🌲 (@MetalBlonde) reported

    @mcdoidge I think that’s what mine probably are doing too. Just sucks that I asked the Telus Health doctor to get me an ultrasound to see what was up and they refused because there’s just not “enough.” Thank god I actually have a family doctor, tho him being in Ladner is inconvenient.

  • Djaym0 Daryn Modien 🇨🇦 (@Djaym0) reported

    @Telus @TELUSsupport you guys need to get your asses in gear and get #Purefibre to #MedicineHat been asking you guys for years now. tired of this slow *** internet. 150 down isnt anything when the optik takes 80% of the bandwidth.

  • AwesomeCakester AwesomeCakester (@AwesomeCakester) reported

    I swear, if I knew how difficult it epuld be to return this smart home crap to @TELUS I'd never had taken up the free trial. Been trying to get a hold on anyone to help game get a return label and make sure I don't get billed for something I'm not even using for a few days now.

  • yt8q9bjfdw Jim Aviles (@yt8q9bjfdw) reported

    @TELUS I am Inter it a Black Friday cell phone plan but I can’t get through on phone or messenger. Is there anyway you can help.

  • junarcle jun the impulse 💥 (@junarcle) reported

    wtf is going on with my wifi @telus whay are you on 😭😭😭

  • dianamoher Diana Moher (@dianamoher) reported

    Coming up on 24 hrs with no power. #telus fibre optic line cut between Gabriola and Mudge islands, so no phones, internet, #Shaw down too! 🙄