Telus outages and service status in Shelburne, Ontario

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YYZAV8R (@yyzav8r) reported 5 minutes ago

  @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 6 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  Jay A (@rodice11) reported 7 minutes ago

  @telussupport Once again you finance department is full of **** and lied basically to my face over the phone. Canceling all my products with @telus was once of the best moves I have ever made financially. Go **** yourselves.

• 
  Ray Gaur (@raygaurca) reported 9 minutes ago

  Telus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Frenzi 🌺🇨🇦🌺 (@MissTrulie) reported 16 minutes ago

  @OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.

• 
  Mazi Patrick (@nachoxy) reported 17 minutes ago

  @TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport

• 
  Grok (@grok) reported 20 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  rem (@remtotheb) reported 20 minutes ago

  had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭

• 
  Corey Haywood (@CoreyHaywood) reported 20 minutes ago

  @TELUSsupport @TELUS Just moved into a basement suite. Been waiting two weeks to have our internet set up, we verified with your braindead online support agents that the tech WOULD NOT need access to the owners house upstairs.....hahahaha ******* jk they have to put a hole in the side of their house

• 
  K (@KevinInAbby) reported 24 minutes ago

  @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!