Telus

Telus Outage Report in Shelburne, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 12/14/2025 16:10

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCBoisvert Brian (@BCBoisvert) reported

    @charlesadler @JustinTrudeau I think Rogers, Bell, Telus need to be broken into two each and 3 new companies fully independent emerge to provide competition and more service providers so when a outage occurs less people are impacted. No merge rule for 20 years between any part of the 6 entities.

  • steveleeart Steven Lee (@steveleeart) reported

    @BrianShawCV @TELUS Yes! So many parts of South Surrey have horribly spotty service, sometimes an outage would at least provide an excuse for it.

  • miggletoe Miggletoe (@miggletoe) reported

    @Kodz_88 @PascalFanClub @TELUS false there support can eat a dikk

  • smacky12 Sheryl (@smacky12) reported

    @otohp @CBCNews Came here to say this as it unacceptable. I’m with Telus and had no issues while camping.

  • loxyisme MacGrubo (@loxyisme) reported

    @evaholland I'm having issues on Koodo/Telus.

  • Himmel_Weint William (@Himmel_Weint) reported

    @RogersHelps @RebellionSocks You mean your technical team which has the competency of a bunch of passed out drunkards are hardly working to make the outage as long as possible. 3 days thank god Telus still works.

  • Doug_AFSCo Doug Jordan (@Doug_AFSCo) reported

    @diana_murphy613 I’ve long had a Bell ‘landline’ and a Telus cell phone. Never been out of service.

  • Wilsonpjm Pam Wilson (@Wilsonpjm) reported

    @CBCCalgary And Rogers wants to take over Shaw. So more people are without service. This is disgraceful Rogers. Time to get your ducks gathered. Customers deserve better. Thus why I’m a TELUS customer and have been since 1991. @TELUS

  • mvbenter Mike Benter (@mvbenter) reported

    @JJ_McCullough There are other private internet networks around. Bell, Telus, Shaw as well as many provincial telecom companies. Last thing we need is govt ruining the networks for good. Best would be breaking up network portion of these companies, Libs dont have the guts to do that.

  • XxCBroxX Bulletpoint Chris (@XxCBroxX) reported

    @robyncrawford_ @CityNewsVAN I am on Telus, but my work platform is all Rogers. Have not been able to make a call since. EXT 3G is not service. Can't call or text with it. LTE has not been back since Friday. Gonna be a bad Monday if this keeps up