Telus

Telus Outage Report in Shelburne, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 01/15/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwallingf Jim Wallingford (@jwallingf) reported

    These large Canadian telcos (Telus and Shaw) are apparently in cost-cutting mode in a big way. At the customer's expense, of course. Called Shaw TV support a couple of Sundays ago. "Sorry, we're closed". Yeah, who would have a technical issue on a Sunday?

  • jwallingf Jim Wallingford (@jwallingf) reported

    My mistake. It was the Telus billing department that was closed. Support is open virtually 24/7 except for rare times when they are closed for a couple of hours for maintenance.

  • nrusse Nate Russell (@nrusse) reported

    @TELUSsupport There is a public awareness issue here: a telecom as big as Telus shouldn’t model that it’s ok to send door to door agents (whose legitimacy cannot easily be verified) sensitive PI via text messages/random Gmail.

  • DDR_4 David Roberts (@DDR_4) reported

    @azonenberg Telus ran fiber to my house for free here. Downside is that there service they offer over it isn't faster than the copper wire Shaw has. I looked this up ~before I took them up on their offer. I was salty and wasted their money and now have some of my very own dark fiber.

  • JockCartier **** Cartier (@JockCartier) reported

    @saskryan @SaskTelSupport Have you tried power cycling the routers? I was having trouble with my Telus boxes a couple years ago, and it turned out it was actually the routers

  • amandajfollett Amanda Follett Hosgood (@amandajfollett) reported

    In their brief response, Telus said 911 was “not affected.” That’s true, but only if you could get a call out — made somewhat easier by an emergency feature that bumps calls from Telus phones over to other available networks. But it was certainly not a guarantee.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @RainbowRailroad Never ending pandering by Telus.

  • jwallingf Jim Wallingford (@jwallingf) reported

    Tried to contact Telus home support. After staying on the phone listening to it ring for over 6 minutes I got bored and hung up. Funny how the bills arrive on time and they expect to get paid on time but, if one needs help, radio silence. Was thinking of signing up. Not now!

  • amandajfollett Amanda Follett Hosgood (@amandajfollett) reported

    A beaver took out most (Telus uses "intermittent" but service was next to nil) internet, phone, landlines and credit cards for nine hours. Imagine what catastrophic wildfire or flooding could do to services in remote areas?

  • Kirsten_Hume Kirsten Hume Scrimshaw (@Kirsten_Hume) reported

    @nrusse @TELUS @PrivacyPrivee This is a problem with lots of organizations! I got a call from a blocked number asking me to confirm my identity by sharing my personal info regarding kids’ passports, but I had no way of knowing it was legit. (Turns out it was, just came across as super-phishy.)