Telus

Telus Outage Report in Shelburne, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 12/12/2025 14:50

December 12: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Scott_Pr0 Scott0 (@Scott_Pr0) reported

    @Shawhelp @ShawInfo can the internet stop dropping every single night ffs?! I have homeworks due and the connection is ****. Dropdetector already has 100+ reports. Gonna switch to Telus after this

  • michaeIdiana Michael Diana (@michaeIdiana) reported

    @JDylanBurke I imagine they would look something like the Telus logo slapped on Canada’s World Jr helmets. If that’s the case, not terrible

  • GardoTaurus Gardo Taurus (@GardoTaurus) reported

    @TELUS Wish you covered more areas around 100 Mile House, BC. Been putting in requests for what seems to be forever now :(. Tons of customer would jump ship from Shaw.

  • tewha Steve (@tewha) reported

    Looks like the monstrosity that is @TELUS / @BellMediaPR authentication is down again.

  • stockshooteryyc Francois Arseneault (@stockshooteryyc) reported

    @TELUSsupport Hey Telus, would it be too much trouble to fix this? Call me on my cell 250-550-9565. 3 days without home service. 3/

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @TELUS ordered a new cable box last week, still no box. Wondering how long it normally takes. Getting really frustrated with the lack of products working customer service can only matter so much if the products don't work..

  • TheHighCapper The High Capper (@TheHighCapper) reported

    WTF is up with my internet @TELUS @TELUSsupport

  • Cory_Boehm Cory Boehm (@Cory_Boehm) reported

    @Pagmenzies I thought we were supposed to blame Bell, Telus and Rogers for all our problems.

  • chelseaabutler Chelsea Butler (@chelseaabutler) reported

    Wows @TELUS I am blown away by the disgusting customer service I just received. There’s a couple hours I’ll never get back. #switchingcompanies #howrogers

  • AdamsAlastair alastair adams (@AdamsAlastair) reported

    @TELUSsupport Telus you've double charged me after I regrettably thought your blackfriday deal was worth the hassle. Now you have had me on hold for over an hour while I try to sort this out. Please help and stop ignoring me