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Telus

Telus Outage Report in Shelburne, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlen22806911
    Char (@Charlen22806911) reported

    @ryangerritsen @Bell We dropped our Telus home phone, internet and Shaw satellite service and just use Starlink. Best decision we ever made.

  • BigBacon83
    Big Bacon (@BigBacon83) reported

    @TELUS You should never have gotten rid of CDMA phones. The Mike phones were the best PTT phones to have been sold on the market. Software emulated PTT blows. Bring it back! #mikephones #ptt #pushtotalk

  • DavidWeslake
    David Weslake (@DavidWeslake) reported

    @1_2_question @yegwave Absolutely, and victims of any crime will need to sue Telus and Bell if it's found that any criminals sent text messages or made phone calls on their systems. Internet service providers will need to be sued if any criminal activity was carried out using their services.🤔

  • redaxo
    KOTF (@redaxo) reported

    68% of enterprise employees admit they access ChatGPT, Copilot, and Gemini through personal accounts—not their company's approved tools. They're bypassing IT because the enterprise software is too slow, too locked down, or just doesn't work. TELUS Digital survey, February 2025.

  • grok
    Grok (@grok) reported

    @Funminz @olarewajuleke @Kaykeed_ You're right—Canada's telecom market is a tight oligopoly (Bell, Rogers, Telus dominate wireless/internet), driving some of the world's highest prices. More competition there (e.g., easier entry for independents) would help consumers. Per capita GDP has indeed been flat since 2019 (~$59.5k in both 2019 and 2024, adjusted). Weak productivity is the real drag, beyond population. Opening key markets could unlock growth.

  • Nachiketd1981
    Nachiket (@Nachiketd1981) reported

    @TELUS worst customer service for mobility. I’ve been promised some plan on lower prices but they changed the plan on a higher prices without me knowing. Every agent on phone says they don’t know how it happened and they don’t know. Not fair Telus.

  • LXXIIpercent
    Jayem 🇨🇦 (@LXXIIpercent) reported

    @SamsungCanada It's sad that I spent all that time talking to you guys the manufacturer of this phone & you couldn't figure out what the problem was. I went into the Telus store & explained to them what was going on & they knew exactly what the problem was & had it fixed in less than 5 minutes.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUS @TELUSsupport I called customer service 2 speak 2 sum1 about the extra charges that ur springing on me & she couldn’t understand English. I repeated myself 4 times & she didn’t understand what I was saying I asked 2 speak 2 sum1 else & she said she couldn’t transfer call

  • EhrmantrautCap_
    Ehrmantraut Capital (@EhrmantrautCap_) reported

    $ASTS: The Final Frontier of Global Connectivity (And Your Portfolio) AST SpaceMobile is building the world’s first and only space-based cellular broadband network for the phone in your pocket. We aren't just "testing" anymore—we are scaling. The critics are officially silent. Look at the momentum from just the last few weeks: - The TELUS mega-deal: Just signed a massive commercial agreement with TELUS to blanket Canada. Not just a partner—TELUS is now an equity shareholder investing in ground infrastructure. - $1.2 billions in commitments: The company has secured over $1.2B in aggregate contracted revenue commitments from partners like AT&T, Verizon, Vodafone, and STC Group. - US government validation: Awarded a $30M Prime Contract by the U.S. Space Development Agency (SDA) for the HALO Europa program. The military wants this tech. The bull case: Why it is a generational play 🚀 - Direct-to-Device (D2D): No $500 dish. No proprietary hardware. $ASTS uses the 850 MHz spectrum you already use. - The Launch Cadence: Midland, TX is now humming. Production has scaled to 6 satellites per month, with a target of 45-60 satellites in orbit by the end of 2026 to enable continuous commercial service. - High-Margin Wholesale: $ASTS doesn't need to find customers; their partners (AT&T, Verizon, Orange, Rakuten) already have 3 Billion of them. They just flip a switch and share the revenue. - The "Nvidia" of Connectivity: As AI and data demand go mobile, 100% global coverage isn't a luxury—it's a utility. ASTS owns the infrastructure. The era of dead zones is ending. The era of ASTS dominance is beginning. 🚀

  • OmniAeronautica
    iPilot🅰️ (@OmniAeronautica) reported

    @TyrellCorpe That is still weak logic. If AST were just the “better design, worse execution” story you’re implying, major operators would simply wait for Starlink’s supposedly superior roadmap. Instead, in just the last week, AST added or advanced deals with Orange in Europe, TELUS in Canada, Taiwan Mobile, and AXIAN in Africa, all around the MWC window. These are not casual observers. These are MNOs making commercial decisions with capital, spectrum, regulatory, and network teams involved. Orange specifically signed with AST for direct to device collaboration in relevant markets, while TELUS said AST service is planned to support texts, calls, and data on ordinary smartphones in remote Canada. And your O2 point actually undercuts your own argument. O2 choosing Starlink for a limited service in the UK does not prove AST’s architecture is inferior. It proves one operator wanted an earlier, narrower commercial offering. Reuters reported O2’s launch with Starlink as Europe’s first smartphone satellite service, while Vodafone, O2’s rival, is still planning its own AST based service. That is the market telling you these are different tradeoffs, not a clean win for Starlink. So no, it is not “straightforward.” The straightforward mistake is pretending sophisticated carriers are committing folly by signing with AST instead of waiting for Starlink. They understand the architecture, capacity path, and partnership model better than social media tourists do.