Telus

Telus Outage Report in Shelburne, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shelburne, Ontario 12/27/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • afrique_soleil negotiator (@afrique_soleil) reported

    @TELUS help me comprehend how I am shuffled over to several depts for a simple breakdown of my daily internet usage and still come out with no info.Yet @bchydro have daily hydro use easily available.If I’m overcharged I want 2 know why #terriblecustomerserviceTelus

  • BGozjolko Brian Gozjolko (@BGozjolko) reported

    How does a company like telus exist when they have such terrible service and follow up service #telus

  • CrunchyCarpets Kerry Sauriol (@CrunchyCarpets) reported

    Omg @telus don’t come and sell “deals” at my door. Offer me same deals via email. Give me deals for being a good customer. Not at my door in 2021

  • BGozjolko Brian Gozjolko (@BGozjolko) reported

    Anyone else having problem with the service, so called, from telus? Twice appointment was made for this pure fibre twice they have not shown up. Funny part is second time with a no show they called to let us know that the work was done and if we were happy with the product #telus

  • electro_cute Angel Clemente-Jones (@electro_cute) reported

    @TELUSsupport can you please DM me? I cannot port my current phone number to TELUS - got new SIM cards in the mail today. Have tried calling but unable to help. Thanks!

  • Marilyn65517252 Marilynn (@Marilyn65517252) reported

    @ve6dpa Hey ,I got a brand new one of those ,bag,extra battery,the whole kit and kabootle sold to me by @TELUS and used maybe 6 months and was told...sorry dear they are not going to work anymore.What dear,you want me to buy back a phone that doesn't work ??? Now why would I do that?

  • HersheyBarzXo Haersh 👑🦋 (@HersheyBarzXo) reported

    Tell me how Telus took out a “pre authorized” payment for services we do not have and never authorized? We always pay the bill manually 😳 like I know they’ll mail the money back in a check but how tf did they get the money in the first place?

  • FallHammerLive FallHammer (@FallHammerLive) reported

    Hey @TELUS , my internet went out this morning. After a few hours of getting transferred, being on hold, and trouble shooting I am being told the soonest a technician can come is Thursday. At that point I will be without Internet for 4 days. That’s acceptable customer service?

  • fakeGAINER 𝙛𝙖𝙠𝙚𝙂𝘼𝙄𝙉𝙀𝙍 (@fakeGAINER) reported

    Not a chirp. Even though the ******* blocked me. Legit Kwestion. Why does ehealth use Telus instead of Sasktel? It's been down more times than not Cuz of so many trying to access it. Thanks.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported

    @AZLOCDL @RogersHelps Same dude... I live in Surrey, BC and I was getting on wireless on Rogers 5G network 400 down and like 25 up and its like not even 100mbps for the past three weeks..... This is crap service!!! Is telus like this??