Telus

Telus Outage Report in Sherbrooke, Estrie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sherbrooke, Estrie, Québec 12/19/2025 19:15

December 19: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwd7150 Jwd7150 (@jwd7150) reported

    Telus u may have raised your rates but your internet speed still sucks last time I checked if a company raises there rates on the customer's u better make dam sure your service including your internet is dam fast which yours is definitely not SMARTIN UP AND WAKE UP !!!

  • Bobby09309034 Bobby (@Bobby09309034) reported

    Do not. I repeat do not order @TELUS internet. I made 4 appointments was promised a better price for my trouble and now they’re refusing to honour that. But don’t worry they’ll let you be on hold for 2 hours while they jerk you around… #alberta #internet #provider

  • LivetoErr 🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported

    @JoelTeeling @onedery @BrockWHarrison I never had an issue finding a family doctor in Airdrie or Crossfield. Central Alberta, different story. So I use the TELUS virtual doctors to refill my prescriptions as I refuse to drive to Red Deer. I need a doctor though as I should be seeing one regularly.

  • shawnmyr Shawn Myron 🇺🇦 (@shawnmyr) reported

    Thank you @TELUS for charging me $65 to move a cell phone from one account I own to another account I own, both under my name. I guess that’s the thank you for being a customer for more than 20 years? Do you know moving all my accounts to @Rogers will been free?

  • dgouldca Derek Gould (@dgouldca) reported

    RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.

  • ShellyHillier Shelly Hillier (@ShellyHillier) reported

    Wondering if there is an outage in Okotoks, Alberta @TELUS . No wifi for a few hours now

  • Lotus17Em Em (@Lotus17Em) reported

    @Amu3188 @TELUSsupport I'd like to know how this turned out. Had to drive over to make sure my parents were ok as their phone service has been down since Friday. Telus never showed up for a scheduled appointment. If there is a charge I'll switch them back to Shaw.

  • kookacola1 Shannon Seward (@kookacola1) reported

    I hope Telus can fix the dvr tomorrow!

  • MeToddScott Todd Scott (@MeToddScott) reported

    @sweetaboutmi the other options I'm looking at are like $50 bucks when Koodo and Telus used to have a monthly cap of $120 that wouldn't be bad.... but close to 200 is way too much for two weeks

  • EUPH0RlC_ eliza⁷ JIMIN OST (@EUPH0RlC_) reported

    telus customer service is *** idek y my dad likes them sm