Telus

Telus Outage Report in Sherbrooke, Estrie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sherbrooke, Estrie, Québec 01/19/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • michellebees Michelle Cumine (@michellebees) reported

    @TELUS 12 emails, one request. Nobody reads the emails. Problem still unresolved. 8 weeks later. Poor service & no communication.

  • nice_pramod pramod⚡ (@nice_pramod) reported

    @TELUSsupport It's been 7 days that there is no Internet. Been talking to so many telus agents and manager. Apparently they are not giving any updates and estimation time as to when the fix it. Extremely disappointed and disgusted with all the excuses.

  • darrylmccallum1 bottom of the darryl (@darrylmccallum1) reported

    @TELUS **** your yearly phone update

  • datakmart Kent Marten (@datakmart) reported

    @GedeonIbrahim I have an unsolved internet connectivity problem. I have spoken with maybe 5 different Telus technicians. They followed their script, but not one of them seemed interested in finding the root-cause or helping me find an acceptable outcome. Ping me if interested?

  • Willey44 oilers (@Willey44) reported

    @ryantyke @Shawhelp No fiber in my area. Telus sucks here

  • soundmedium Rob McCallum (@soundmedium) reported

    Riddle me this… TV seems frozen but can stream without issue?! @TELUS have rebooted and it seems worse:( #Kamloops

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Pagmenzies @cbcwatcher This regulator, and the players who directly stated they are competing w/ FB on the data, will then control the internet for your own good. profiling & targeting from FB = Bad profiling & targeting from telus = good. Both profile target kids too. One in the same my friend.

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @cdnjanine @TELUS Call the line to set up new service though and they will answer you right away.

  • _LaineyBoggs_ Lainey Boggs (@_LaineyBoggs_) reported

    @elks @TELUS Left hand in the air, The Elks are gettin down, So you better beware!