Telus Outage Report in Sherbrooke, Estrie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sherbrooke, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Bode
(@BodaciousCopy) reported
What would you do if you were experiencing the same phone signal and WiFi connectivity issues? Would you change your cell phone service provider too? @TELUS have never had any issues like these in my history of using their services.
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Chris
(@KyteBC) reported
Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.
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Cat from Outer Space Force
(@CatSpaceForce) reported
@MarthaLRogers @lesleyworld1 So whatever I’m out. You and Ed can battle between yourselves in a public spectacle, debasing your own company image while attacking anyone who challenges conduct as a troll. Am I still ‘Ed’s guy’ if I switch to Telus? Because frankly I don’t want to support any of this shitshow.
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Tim Bray 💉💉🎉
(@timbray) reported
@avibryant @moonpolysoft Another factor is that 4g has pretty good range. We have some Telus “rural” plan at our Keats Island cabin that is good enough to do work & watch video. 15-20Mb down IIRC. So you may not need satellite tech.
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Jenny Huddleston
(@JHuddleston67) reported
@timmy_bro_ @TELUSsupport I am working with a manager, but doesn’t seem to be able to find problem. This has been plaguing my t.v , Dr. Zoom calls, for along time. Many TELUS service techs sent, but still not able to watch our tv, room calls, streaming due to problems. Have paid for 75Mpbs.😡
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*** Friest
(@len_friest) reported
@TELUS Way overpriced I-Crap
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Jenny Huddleston
(@JHuddleston67) reported
@timmy_bro_ @TELUSsupport Are you having problems with your TV shows pixelated and freezing too. I am having this problem and TELUS can’t seem to find problems
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Commissioner Miner
(@fanCRTCProfling) reported
.@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.
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Jaskaran Singh
(@Jaskara42441294) reported
Recently moved 5 lines from Freedom to Telus, experienced horrendous customer service. Just wanted to purchase the latest iPhones, but the agents kept on transferring me from one department to another. Very dissapointed!@TELUSsupport @TELUS