Telus outages and service status in Sherbrooke, Quebec

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 5 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

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  Garth Grimm (@grimm_garth) reported 8 minutes ago

  3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

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  The Bull Whisperer (@Thebullwhisper) reported 10 minutes ago

  @L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.

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  P.V. (@dynamicdojo1) reported 15 minutes ago

  @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

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  Parental Advisory (@Parental_OnX) reported 17 minutes ago

  Ok so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢

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  czar (@saurfey) reported 19 minutes ago

  @TELUSsupport @TELUS When I saw my current plan on your website, it was advertised as $45 for 5G+ Select 175 Canada-US-Mexico (up to 2Gbps), but when I signed up and ported my number from Public Mobile, I would get billed $55 instead. Why is that the case? Help please.

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  Snepts’ Skate (@GroeningRyan) reported 21 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

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  . (@its6o4) reported 24 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

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  Reiko Koyama (@reikokoyama79) reported 24 minutes ago

  @TELUS LMFAO. cute response. Yes. You've responded. I've now gone 9 days, unable to get someone to actually process the claim. My last phone, I was told I had to go INTO a telus location, to verify my identity, and they wouldn't transfer or do anything for me. Fix your broken system.

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  Leo Seyerpa (@seyerpa) reported 26 minutes ago

  @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.