Telus

Telus Outage Report in Sherbrooke, Estrie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sherbrooke, Estrie, Québec 01/19/2026 20:45

January 19: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronnie8675 Ronnie (@Ronnie8675) reported

    @ParodyCab08 @MC30609856 went thru this with 87 year old father. GP quit during covid, no walk in clinic avail, Telus Heath booked, he spent a whole day in emergency to get his RX's renewed. This is not healthcare and it's terrifying.

  • Dr_MonkeyPunch 🌊🌊 𝐃𝐫. 𝐌𝐨𝐧𝐤𝐞𝐲𝐏𝐮𝐧𝐜𝐡 ☮️🌊🌊 (@Dr_MonkeyPunch) reported

    Thank goodness for @TMobile giving us free roaming in Canada. Too bad Telus' 5G speed is like a dial-up modem. 🤪

  • Tamjammyy Tamjams. (@Tamjammyy) reported

    I shoulda never signed up with telus. What a ******* scam

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS stop sending people to my house to harass me into signing up for your **** services. #KindlyFuckOff

  • shepherd_360 Speaking for the planet (@shepherd_360) reported

    @PaulMitchell_AB That's how things function in China. The credit system allows people to access goods and services while preventing those with bad credit from the same. CCTV is used everywhere. In Canada, I often wonder if Telus is heading down that path with all the services they offer.

  • waqaskhan18 x-Waqas Khan (@waqaskhan18) reported

    @kirst_alyssa Telus is awful..cellular, TV and internet...customer service awful..everything about them sucks

  • Vale09311188 Val Álvarez (@Vale09311188) reported from Claresholm, Alberta

    @TELUS Their service is very bad, every time there is a storm we run out of internet.

  • VHeschel Vincenzo Heschelioni (@VHeschel) reported

    @kirst_alyssa **** Telus! Worst attitude ever.

  • TakaakiMasuda1 Taka〜プラモリハビリ中 (@TakaakiMasuda1) reported

    So @telus security’s business service has been severely lacking. We had a small fires/smoke and our detector was damaged. Asked for replacement last week. Our business is w/o a working smoke alarm. Plus we needed to update contact person so we can have staff access faster in case

  • bbysfinest Jason C (@bbysfinest) reported

    @TELUS Type of mood where my tv and internet don’t work again thanks to your crappy service. Switching all my internet tv cell phones from residential and business on Tuesday thanks for all the years of crap service !