Telus outages and service status in Slocan, British Columbia

Problems in the last 24 hours in Slocan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slocan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Random (@RajTweett) reported 2 minutes ago

  @satinwd Gandhi ne ga dir Telus bro But paid promotions worst Postive talk vaste automatic ga audience vastar

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  Dlakes (@dlakes_fx) reported 5 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

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  Marty (@FrancisMar86314) reported 8 minutes ago

  @kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬

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  306 Shane (@NoSacredBeliefs) reported 8 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

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  Dave McCarthy (@DaveAMcCarthy) reported 10 minutes ago

  When @TELUS sends out customer service surveys, the subject line of the email should be: “SURVEY - Telus about it”.

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  Mat | HAMCORE (@TheHAMCORE) reported 12 minutes ago

  @iPixelGalaxy @TELUS Had some issues with ROGERS myself and I decided to just get a eero gateway and additional pod. If I had the money I would get the Ubiquiti Cloud Gateway and a couple PoE pods. If you have a separate modem or can put the current one in bridge mode, I suggest making your own net

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  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 13 minutes ago

  @TELUSsupport He said no idea. Probably it is the cable which I use it to connect device and Model. I know he is wrong because I always use cable with no such issue before. Telus does not follow up.

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  FraserValleyToday.ca (@chwknews) reported 13 minutes ago

  @_northwords I'm in the Sardis Library right now on 5G, with Telus no less, and I can't watch a 30-second basketball clip. I know, first world problems, but I can't access work mail in the Community Forest area. Whereas my wife had cell coverage atop Kilimanjaro and in rural China.

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  Claire Rattée (@ClaireRattee) reported 16 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

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  sub_commandante (@SCommandante) reported 17 minutes ago

  @business I will never use Telus again .