Telus Outage Report in Slocan Park, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Slocan Park, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slocan Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 18: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (52%)

2. 

   Phone (23%)

3. 

   TV (9%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (5%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported 4 minutes ago

  @CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone

• Val Bernardi (@v_bernardi) reported 5 minutes ago

  @TELUS I am not paying for services I never had

• Troy T (@darkdragon8888) reported 5 minutes ago

  @TELUSsupport Hello Telus support. I moved my account to a new contract, included in this is a smarthome security package. This has not been shipped to my house and I am getting charged for it. Are you able to help look into this?

• Stephen Ball (@LifesrealMVP) reported 8 minutes ago

  @TELUS you guys have the worst customer service. Waited over an hour for a call back, immediately put on hold. Trying the chat online. I'm the 26th in cue. Hire more people.

• Barb Fitzsimmons (@bcfitzimmons) reported 9 minutes ago

  @TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.

• Jade Jennings (@JadeJen99567982) reported 10 minutes ago

  @TeenMom @MTV Never got to see it. MTV on Telus optik only had the challenge. In Northern BC Canada

• Loreo (@llhawaii) reported 13 minutes ago

  @OrcaBC101 @ED75Green @ServiceCanada_E It is disgusting 🤢 🫣😱🤯🤯😵‍💫😫😡🤬😤🤯🥵 being on hold is mind warfare , there has to be a better way , how can waits be so long on the phone 📞? Hire more people , let the higher ups run the phones one day a week to speed things up 🙄🙄😬 Telus is awful too

• Mark Smith (@smitty_mark) reported 14 minutes ago

  @TELUSsupport ongoing issue raised with telus previously. Screen/show freezes up every 10 or so minutes, audio also does occasionally. Channel doesn't matter. Telus Wifi box is 6+ yrs old, have you not upgraded users to newer, more reliable units?

• Not Today Ever (@NotTodayEver) reported 16 minutes ago

  @SCUBADubois @TELUS Yeah, sorry. I don't use Shaw or Telus for TV viewing, so my knowledge base is limited to how their tv boxes work. Not sure if you login into the Telus router and give your boxes a permanent address (Reserved) or not. Hopefully someone else in here reading these tweets can help

• Gord Lacey (@GordLacey) reported 18 minutes ago

  @markiemoose You should pause all the devices on there, which would cause them to call Telus for support.