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Telus outages and service status in Slocan Park, British Columbia

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  • Telus generated 0 outage signals in the last 24 hours around Slocan Park, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Slocan Park, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slocan Park, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MiekeWasHere
    Mieke (@MiekeWasHere) reported

    @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

  • stunlokked
    Stunlokked (@stunlokked) reported

    Every time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!

  • sandilou2u
    Sandilou2u (@sandilou2u) reported

    @jodyvance @TELUS 1-888-811-2323. Telus is awful, but I get best results by calling. And check your bill, too. Because that's often wrong.

  • MissWest003
    Lorie (@MissWest003) reported

    @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

  • DrewRickard2
    Drew Rickard (@DrewRickard2) reported

    @AlanErrington Yes same problem via Telus TV, must be a Global issue??

  • Jimcast467855
    Jimcast (@Jimcast467855) reported

    @Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.

  • PatSpankem
    Pat (@PatSpankem) reported

    @AnderBeef @TELUS Same issue north of Fort McMurray.

  • yyzav8r
    YYZAV8R (@yyzav8r) reported

    @TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?

  • yyzav8r
    YYZAV8R (@yyzav8r) reported

    @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?

  • DapipiImba
    dapipi.imba (@DapipiImba) reported

    I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens