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Telus

Telus Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sointula, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lacedwithlies
    ᴍelanie (@lacedwithlies) reported

    Why can’t you help out your loyal customers?? @TELUS @TELUSsupport

  • mele_brown
    Mel O (@mele_brown) reported

    @TELUS I just want to say that I received AMAZING service from one of your instore reps where can I send my compliment #thebestservice #happycustomer

  • plantianxiety
    dyloff (@plantianxiety) reported

    @TELUSsupport Hey Telus! I've been in queue to speak to an agent on the website's live chat for over an hour. I started at position 11 and now I'm in position 3. Is your customer service department just one person?

  • kaclk
    Kayle Clark (@kaclk) reported

    Telus and Bell only have “national networks” because they tower share and roam on each others network. But there’s only actual infrastructure of 2 networks - 1 Rogers and 1 Bell/Telus.

  • Andrescht131
    Alpha Ginger™️🦄🔥 (@Andrescht131) reported

    @PrimeBane The only issue I had was living in Banff Trail. I'd only have a single bar of service Downtown is much better, but seems the Telus network for the NW is pretty hit or miss

  • Buntydesai
    Bunty Desai💎 (@Buntydesai) reported

    @TELUSsupport Any update on Telus outage in Edmonton?

  • jsam10983741
    Frank Columbo (@jsam10983741) reported

    @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

  • CholakRosanna
    Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @lumin8 Like I said each to their own,circumstances unknown,I use cameras myself; they are useless when not working conveniently on days when things stolen,or when people at doors & now, no sound to be able to hear or respond Telus crap one big lie after another had 13 tech here useless

  • Leemartel69
    L Mar (@Leemartel69) reported

    Telus sucks

  • Letsgobrandeau1
    Let’s go brandeau 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 (@Letsgobrandeau1) reported

    Wow telus sucks, I can’t believe these guys, they have spent a fortune creating hurdles for me to talk to anyone