Telus

Telus Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 11/21/2025 16:00

November 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • UbikDeckard Deckard Ubik (@UbikDeckard) reported

    @TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.

  • FurnByJonathan Jonathan Crone (@FurnByJonathan) reported

    @TELUSsupport what the hell is wrong with the @TELUS network in Ottawa? Only connectivity I’m getting is by tethering to my FIDO phone :( (and according to the Telus app: i have plenty of data left ) Network management is tough right now, but people are depending on you!!!

  • xiaomai76409159 debbie (@xiaomai76409159) reported

    Informatica World 2022 Showcases Customer Adoption of the IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica...

  • MackenzieCounty Mackenzie County (@MackenzieCounty) reported

    Notice to residents: Telus advises a temporarily interrupt service to all residential and business telephones beginning with the area code of 780 and local exchange # 927 928. Time of outage is 2022-05-24 starting at 11:01 p.m. and will resume at 6:00 a.m. 2022-05-25.

  • sean_valerie Valerie (@sean_valerie) reported

    2/2. So now @Telus wants us to pay $480 to replace the free equip they provided us 😳. Oh, and continue to pay for the service. Trying to wrap my head around how their bad judgement call becomes my issue. #shoppingfornewinternet

  • TheWildeRobin Robin Wilde (@TheWildeRobin) reported

    On hold to Telus and it's sort of reassuring to know that even in fluffy Canada, customer service lines are still ****.

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    Pretty ******* sad when you have 2 bars of @TELUS bullshit cell phone service and yet still can’t stream anything…….I think it’s time you guys upgrade your **** already. I’m so done with you. I’m signing with @RogersMobileCa in November. Thanks for 20 years of nothing #Telus

  • OrneryPilgrim Ray Klassen (@OrneryPilgrim) reported

    @TELUSsupport We manage 30 residential Telus Internet connections in BC. 12 are down right now.

  • RyanMacMuff Ryan Macpherson (@RyanMacMuff) reported

    @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

  • RyanMacMuff Ryan Macpherson (@RyanMacMuff) reported

    @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.