Telus outages and service status in Sointula, British Columbia

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sointula, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter the dim (@Peter69906073) reported 4 minutes ago

  @jodyvance @TELUS Telus. Told them the PVR was the problem. Several looong calls with Guatemala, Philippines, India, each with a "FIX". Stopped one problem, caused another. Finally they did what I told them needed to be done. Sent a tech with a new modem. WASTED many hours of my time.

• 
  Frank (@lastofthefranks) reported 6 minutes ago

  Trying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?

• 
  Rishit Singh (@__coderish__) reported 7 minutes ago

  @TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing PostIt notes would work better, but I guess your asses are too wide and brains too narrow

• 
  JKSchooledO'Connor (@TKrayt) reported 9 minutes ago

  @TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.

• 
  Alex Stevens (@AlexSte49374492) reported 11 minutes ago

  @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

• 
  Nikki (@Nikki98212136) reported 11 minutes ago

  @SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.

• 
  Pamela Jill Garrison (@PamelaG63253553) reported 12 minutes ago

  Everyone, GET RID OF YOUR CELL PHONES, that will stop the bullshit. NO more control. I have no cell phone since Telus got pay off to the government scam. I am sure these companies will listen when mass amounts of people cancel their compliant devices. SIMPLE........

• 
  Reagan Podelec🍁🏒 (@ReaganPodelec) reported 12 minutes ago

  @Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.

• 
  Rob Charron (@Uzarre) reported 13 minutes ago

  @jodyvance @TELUS I had the same issue with 1 box , for whatever reason the location it was in had low wifi signal , move it a foot any direction and it was fine. So weird we had to hard wire it in the end as the location for it had to be where it was.

• 
  Chad Stewart 🇨🇦 (@Jiggly_Pig) reported 22 minutes ago

  @jodyvance @TELUS I’ve had Starlink for years. It was down once for a glitch for about 6 hours, but that was the only incident in five years.