Telus Outage Report in Sointula, Regional District of Mount Waddington, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sointula, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jazz 🌹
(@Jazzmasterofart) reported
Our wifi that we had just newly updated a few months ago, that was supposed to be the fastest out there, fritzed and so they sent a telus tech to our house to fix it. Well, they did, & replaced some of our digital boxes that hadn't work in months. It all worked, for about 3 hours
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Dave Pasin
(@dave_pasin) reported
@mortimer_1 You want bad, no make that horrific customer service? Try @telus possibly the worst company to deal with and by far the worst customer service in Canada. It’s horrid at the best of times.
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Di Wang
(@MrDiWang) reported
@TELUSsupport I’m not using Telus internet, but I’m having trouble with the low battery alarm of an existing modem box left by a previous tenant. Is there a way I can stop the alarm.
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CFLNumber1Fan-Sharon
(@CFLNumber1Fan) reported
Hour 2 on HOLD with @Shaw - this is my callback! What a joke!!! I’m paying the roaming fees because THEIR service is down. Unreal! As soon as I can arrange to change all my business connections, will be ditching this crappy service. My dial-up with #Telus was better! 😡
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Anne DeBlois
(@annedeblois) reported
@TELUS Why don't you just DO IT? Put on the antennae and wires, offer the service, get on the walk !
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cyril
(@cyrillopezyahoo) reported
@TELUSsupport had a hilarious moment on a dark day. Telus agent calls to say I am a very valued customer and he was checking to e sure everything is alright. I have a billing error issue and I told him that.
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Yims
(@yimotun) reported
@TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever
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Jazz 🌹
(@Jazzmasterofart) reported
Now our living room digital box doesn't work again, and we have tried everything. When it does work, it will only last 5 mins & go back to initializing. This happens every few months. I'm so sick and tired of this. Telus, step up. Calling for help or online support is unhelpful
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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Rick Bhatti
(@rickb0t) reported
@davido_ca @signalapp Same problem here! On @TELUS in Canada and cannot receive a confirmation SMS nor a phone call