Telus

Telus Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 12/08/2025 22:50

December 08: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport ...TELUS PUTS 8N FIBER LINE AND SERVES IS CRAP . COOPER LINE WORK TELUS FIBER IS WAST ON TIME ..IF YOU ARE IN LINE FOR THEM SAY KNOW . THEY CANT FORCE YOU TO USE THEM ...

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    Seeing a pile of internet outage reports online for @TELUS @TELUSsupport It’s not actually down, it’s DNS (it’s always DNS). Log into your modem and change the WAN DNS settings to Google’s 8.8.8.8 and 4.4.4.4 and everything will work again. #telus #telusdown

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    We've had an outage a day for the past 3 days with #telus @TELUSsupport, I wonder what's going on. Been offline for a while this afternoon, starting to come back slowly now. Really only happens when it's the busiest time of the month for me.

  • OsniHolmesMedia Troy Deibert (@OsniHolmesMedia) reported

    @WarSpite212 @troypavlek @unicornwheels If I remember correctly, Telus and Rogers are separate networks. Odds of both going down are slim. Depends on what you want to pay, how important it is to stay connected.

  • ecurtisxx em (@ecurtisxx) reported

    @TELUSsupport Both Telus wifi and phone data are not working in Edmonton. For some reason can only use Twitter and FB Messenger on data, and nothing on wifi. Calls and texts won't go through.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported

    Anyone else having internet issues with Telus currently? I’ve rebooted twice lol

  • pscho_yeg peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • Bee_In_YEG Just a bee (@Bee_In_YEG) reported

    No internet also mobile date down can only have limited access to Twitter by app waiting on the phone with @TELUSsupport for 20 minutes now still waiting @TELUS

  • MapleAnglican Maple Anglican (@MapleAnglican) reported

    @Jcds_92 @TELUS Pretty sure they are having a massive DNS outage affecting home and mobility customers.

  • mariamdena mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?