Telus

Telus Outage Report in Sparwood, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sparwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sparwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sparwood, British Columbia 12/30/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, still waiting for that call back, going on 4 hrs. I can't wait by phone any longer. The number listed on your site for cancelling service doesn't work and I can't re-request a call via your virtual assistant. It's not working either.

  • xiHaller iHaller (@xiHaller) reported

    @kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    Ugh @TELUS telemarketer calls us last night. Has a useless script she’s relentlessly following with no apparent direction. When I say “sorry can you get to the point because we’re eating dinner” she just hangs up on me. WTF? Great way to treat long term clients 🙄😡

  • KatieIBLNathan1 Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d

  • KatieIBLNathan1 Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says “no, we can’t fix this You need customer care.” She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferred…cont’d

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

  • Freedompatodos Polo (@Freedompatodos) reported

    @xyontheroad @TELUSsupport Telus steals money from their clients! Cancel before they steal money from you

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @Shawhelp Trying to get a hold of your "tech support" for over an hour now and you seem be dealing with thousands of others with lousy internet service. I'm using my @Telus 5G iPhone tethered to my laptop to Tweet.

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS Shaw + Bad Customer service = epic fail. Quick call to TELUS and we have internet activated with Optik tv. Always have a backup plan. Shaw is a miserable failure. Wait still Rogers takes over — just gonna get worse.