Telus Outage Report in Sparwood, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sparwood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sparwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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KHURRAM MATEEN
(@kmfirewall) reported
@TELUS I was moved over from ADT and just got my first bill of $ 104 dollars for same service I was paying $34 WITH ADT. WENT THROUGH HELL MOVING SERVICES OVER FROM ADT NEVER GOR CREDIT I WAS ASKED TO RECIEVE. TELUS PERFORM CREDIT CHECK WITHOUT BEING NOTIFIED
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#JOHN
(@IamJustJohn1) reported
@Larrytheburg @BruceMcCurdy @IAmByks Telus Satellite just sucks guess Oilers tv it is
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dr. order hate account
(@akitavirus) reported
i'm with shaw but she's with telus so she's getting nasty ******* lag which afaik as a result of the outage here
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Happy Mann
(@Happy_Mann) reported
@TELUS I have 5 business accounts and dealing with customer service out of country
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Andrea Huncar CBC
(@andreahuncar) reported
@TELUSsupport hi Telus I have been on hold for over an hour looking for technical support
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David Oliver
(@David_OliverG) reported
@robmackaydunn @TELUSsupport @WestVanDistrict Internet connectivity is awful in WV. One of the few things I can complain about, but a big one these days in the video call world. Let’s hope Telus extends pure fibre soon
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Amitabha
(@amitabh2014) reported
@FidoSolutions Flew YYC to Toronto sept 4. Fido sent email I'm roaming. Told them - no, I am not, so don't charge roaming. "Ok, call us next week". Tried today, past billing cycle, bill is $0.0. "Why"? Ask Jack - not updated yet. Terrible service, don't use it. Considering Telus.
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Stephanie Post
(@stephaniepost) reported
@TELUS so much for customer loyalty. Apparently being a customer for over 15 years does means jacking a monthly cost $84 per month for the SAME service. Time to see how much better your competition is…
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Hannah 🏴🇨🇦
(@Han_Marshy) reported
@Alex_Micati I had the options of Bell (which I had to get as was originally using Katie's old phone) or Telus (more expensive. I was originally going to have to pay $25 and mot $20. And more people whinge about Telus's piss-poor WiFi coverage. We have a Telus WiFi box and it cuts out.
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KHURRAM MATEEN
(@kmfirewall) reported
@TELUS called support waited 30 minutes for someone to answer the phone, he listened to my concern about overbilling told me to hold ,never came back for next 10 minutes and dropped the line never bothered to call back now calling again and waiting- thank you TELUS