Telus Outage Report in Sparwood, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sparwood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sparwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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seriously.
(@Onebadmum2) reported
@TELUSsupport OMFG make me wait 2 hours on hold and then try and start a video chat without warning then then tell me you'll charge me $150 to come fix my line if it's "not a Telus issue" terrible!
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Rachel Ryu
(@rachel_ryu) reported
@TELUS @TELUSsupport Your customer service representative hung up on me after 1 hour and 24 minutes.
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Dale
(@dale4101) reported
Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.
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Gagan Luna
(@luna_gagan) reported
@TELUSsupport Two line ported, two to go. Service gone downhill for telus/koodo over the years. A sim card cost $22? Like WTH. I'm glad, I'm moving to another provider.
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Norma Hoerner
(@NormaHoerner) reported
@ThymelessC @TELUS @TELUSsupport Thats terrible.
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Holly Hoye
(@hollyhoye) reported
@SeditiousMe For Credit cards yes - they can be joint and each person gets their own linked to the same account. Apparently Telus can only have one owner per account, which effectively shut my mom out of phone service when my dad died. It’s the stupidest system.
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TheGame789
(@GregPanio) reported
@TELUS you hire retards to work for you!! Claiming to do something and not actually doing it is absolutely the worst customer service in history! Your alarm system is absolute **** and your staff are complete morons!!
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Lonelion
(@zk_lonelion) reported
@TELUS @Gssaini11Guri You scammers are quick to pick when I call as a new customer but existing customer have to wait over 2 hours (still waiting) for charging me double my bill amount for the past 3 months TELUS ARE CRIMINALS
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Vinnie Childz
(@ChildzVinnie) reported
@P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
Mondays are one of the few good nights for tv viewing on @TELUSsupport satellite. Unfortunately we have no service from Telus, and they said they won't give us any until Feb 1st next year. Sorry, but wtaf is that! That's my idea of NO SERVICE.