Telus outages and service status in Spirit River, Alberta

Problems in the last 24 hours in Spirit River, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spirit River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HAHAHA (@Diabolic600) reported 2 minutes ago

  @TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.

• 
  Colin from the Cariboo (@Bietska) reported 4 minutes ago

  @TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡

• 
  Doug the Spud 🇨🇦 (@DThespud15601) reported 5 minutes ago

  @Tablesalt13 Actually ok with this because I can't understand a ******* thing usually. Also I left Telus, Shaw, Rogers, Bell years ago. **** them.

• 
  x - newb.exe (@n3wbtewb) reported 8 minutes ago

  @TELUS why’d almost half of canada lose internet and cell service recently?

• 
  heiba9866 (@heiba986627073) reported 10 minutes ago

  @SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

• 
  Dale Alton (@DaleAlton5) reported 13 minutes ago

  @JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.

• 
  Erasmus Fluffbottom (@ShaneKidd11) reported 17 minutes ago

  @jffxns Reminds me of why im never going back to telus for internet. I'd had similar 10 years ago. Was paying about $120 month for "high speed internet" of 6mbps cause that was the fastest offered to my house/town. Parents paid the same price for same package, but was 500mbps for them.

• 
  Pepperfly (@Pepperfly228975) reported 18 minutes ago

  So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.

• 
  Kaptain Amusing (@kaptainamusing) reported 18 minutes ago

  @globeandmail Never using Telus again.

• 
  Jim Kearley (@JimKearley) reported 18 minutes ago

  @SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.