Telus outages and service status in Springfield, Ontario

Problems in the last 24 hours in Springfield, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Springfield, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Springfield, Ontario

Latest outage, problems and issue reports in Springfield and nearby locations:

• 
  Brenda Hopkins (@GenuineWordz) reported 22 minutes ago from South-West Oxford, Ontario

  No Telus service in south western Ontario @TELUSsupport @telus #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uptimus (@UptimusApp) reported 6 minutes ago

  Aug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.

• 
  Borgan (@Borgan101) reported 9 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  DividendBoomer (@BoomerDivvies) reported 14 minutes ago

  @cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.

• 
  Clayton (@phinx404) reported 15 minutes ago

  @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

• 
  Thwomp (@darkdragoon52) reported 15 minutes ago

  @TELUSsupport Why is it so impossible to contact telus? Every time I try report errors in my billing I just get sent to numerous pages to sign in with no help

• 
  Angie (@AngieM16) reported 18 minutes ago

  @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

• 
  smokesone 😶‍🌫️👑 (@petuniawtf) reported 24 minutes ago

  @Ayan604 @TELUS @TELUSsupport Those damn immigrants

• 
  Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported 26 minutes ago

  2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

• 
  TELUS Support (@TELUSsupport) reported 29 minutes ago

  @Ayan604 That is completely unacceptable, and I am sorry you had that experience Andy. This sounds like a spammer or scammer spoofing our caller ID to pretend to be TELUS. Our team would never speak to anyone like that. To block fake calls like this for good, check out our TELUS Call Control feature.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 33 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.