Telus

Telus Outage Report in Springfield, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Springfield, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Springfield, Ontario 05/21/2025 16:30

May 21: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (22%)

    Phone (22%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Springfield, Ontario

Latest outage, problems and issue reports in Springfield and nearby locations:

  • GenuineWordz Brenda Hopkins (@GenuineWordz) reported from South-West Oxford, Ontario

    No Telus service in south western Ontario @TELUSsupport @telus #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • erinbarker84 Erin Barker (@erinbarker84) reported

    @FeralChristineB @PaulDoroshenko @TELUS Whaaaaaa? I’m paying 252/month with Telus. So garbage. It’s outrageous

  • lolo_avalon Lolo Avalon (@lolo_avalon) reported

    Anybody having consistently weird connectivity issues today? Having to restart my phone, apps don't work, very glitchy 🤔#Connectivity @apple @TELUS

  • cyanchula Clint (@cyanchula) reported

    @TELUS you really ought do something about your door to door marketing staff. The response to “I don’t have time to talk to you” should never be “it’ll only take 2 seconds” that’s how you get a door slammed on your face, not how you make a sale.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

  • pastorwellman Pr. M Wellman (@pastorwellman) reported

    @PaulDoroshenko @TELUS We have been over charged by (don’)Telus for over a year, and ghosted numerous times for installs. The promised service and equiptment is still not complete - 16months in. Customer service there is abismal and phone support is trained to be obtuse regarding billing. Good luck.

  • TanyaSedlacek Tanya S. (@TanyaSedlacek) reported

    @PaulDoroshenko @TELUS Yes that’s extremely high. We switched to Telus cuz Shaw was terrible when covid hit & everyone started working from home. Telus was much better. You might regret moving to Shaw. I suggest what others said…call Shaw get quote then share with Telus…they’ll lower to keep you.

  • ziepat Alida M (@ziepat) reported

    @Dimcl2 @PaulDoroshenko @TELUS Have been using Shaw for years. Never any problems reaching them.

  • TrashMcOiltrash Trashy McOiltrash (@TrashMcOiltrash) reported

    Nice play @TELUS your reduced speed unlimited data when I go over my data plan is enraging. Why? Well, its not consistently slow, its sometimes very fast. It sometimes doesn’t work at all. Did you guys hire psychologists to make this as painful as possible to sell more?

  • WillowsBotanics Willow📚NEW check pinned📌 (@WillowsBotanics) reported

    @Cat_Louuu @Naomi_with_an_a I work for Telus so I know when any carriers are down or are having problems as those are competitors. They also don’t use the towers, that’s a misconception, it’s just the tower itself the hardware is on and we rent that. Has nothing to do with bell at all.

  • brenda_slomka Brenda Slomka (she/her) (@brenda_slomka) reported

    all right. best mobile customer service in Canada right now. I was with @TELUS for years and had great experience. Had to change & they connected me to @koodo and it’s horrible to find any way to actually talk to someone. I want to feel like I’m not throwing my $ away. And go!