Telus

Telus Outage Report in Springfield, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Springfield, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Springfield, Ontario 03/23/2026 09:20

March 23: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Springfield, Ontario

Latest outage, problems and issue reports in Springfield and nearby locations:

  • GenuineWordz Brenda Hopkins (@GenuineWordz) reported from South-West Oxford, Ontario

    No Telus service in south western Ontario @TELUSsupport @telus #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rachet1717 Rachel (@rachet1717) reported

    @TELUSsupport Called support Sept 1st for a billing issue. You promised a callback within 6 days. Still waiting. And the apparent 24/7 phone line tells me you are always closed. I've been w Telus 15 yrs. You offer zero support these days. Please help me.

  • DonaldWillick Donald Willick (@DonaldWillick) reported

    @iPhoneinCanada I purchase my iPhones from the u.s. market. With the new eSIM on these phones will it connect to my Telus network when I get it back to Canada?

  • raminbourne Ramin Bourne (@raminbourne) reported

    @peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!

  • thordora Jada D (@thordora) reported

    @Elorajade @TELUS Yeah ..at the same time moving to Rogers is the same price as Telus - and we had a 30% discount with Telus. Issue here is they rent from bell who has completely oversold their service...Rogers usually works at least :p

  • CharlesCarscad4 Charles Carscadden (@CharlesCarscad4) reported

    @TELUS No longer happy with Telus anymore they couldn't keep their word about contacting me over the phone before they decided to suspend my account even though I had a arrangement on file till the 13th I will be going to Comwave for cable service

  • davidrankin DR (@davidrankin) reported

    @TELUSsupport Hi! My cellphone data is down in LaSalle, Quebec. I have two TELUS lines on different accoutns and they both have no cell reception at all. I tried rebooting but nothing. Been about 90 minutes now and still not back up...

  • Op_Over Bardia Bigdashi (@Op_Over) reported

    @RogersHelps I want a new phone can you help or I have to do to @TELUS

  • MeghanFowler Meghan Fowler (@MeghanFowler) reported

    @TELUSsupport A phone 5 days old that will only hold a charge for a few hours, with locations off, Notifications off, brightness down. And the phone is so hot. Clearly something wrong. Hours on hold, hung up on and still can't get ahold of anyone to help. My patience with Telus

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious